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Our company is 100% woman-owned, adding a unique perspective to our commitment to excellence!
What Great Service Leaders Know and Do

What Great Service Leaders Know and Do

by Berrett-Koehler Publishers
Sold out
$34.95 - $34.95
$34.95
$34.95 - $34.95
$34.95
Description
AUTHORS:

James L. Heskett,W. Earl Sasser,Leonard A. Schlesinger

PUBLISHER:

Berrett-Koehler Publishers

ISBN-10:

1626565848

ISBN-13:

9781626565845

BINDING:

Hardback

NUMBER OF PAGES:

288

BOOK DIMENSIONS:

6.3800(W) x 9.5600(H) x 0.9900(D)

AUDIENCE TYPE:

General/Adult

LANGUAGE:

English

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