VoIP For Dummies

Put your phone system on your computer network and see the savings

See how to get started with VoIP, how it works, and why it saves you money

VoIP is techspeak for "voice over Internet protocol," but it could spell "saving big bucks" for your business! Here's where to get the scoop in plain English. Find out how VoIP can save you money, how voice communication travels online, and how to choose the best way to integrate your phone system with your network at home or at the office.

Discover how to:

• Use VoIP for your business or home phone service
• Choose the best network type
• Set up VoIP on a wireless network
• Understand transports and services
• Demonstrate VoIP's advantages to management

Foreword xxi

Introduction 1

Part I: VoIP Basics 9

Chapter 1: Getting Down to Business with VoIP 11

Chapter 2: VoIP: Not Your Father’s Telephone Service 21

Chapter 3: Everything You Need to Know About Charges 41

Part II: Taking VoIP to Your Network 61

Chapter 4: Road Map to VoIP Transports and Services 63

Chapter 5: Getting Switched 81

Chapter 6: Going Broadband 93

Chapter 7: We’re Dedicated 105

Chapter 8: Going Wireless 119

Chapter 9: Using VoIP on the Internet 129

Chapter 10: Telephones and VoIP 141

Part III: Making the Move to VoIP 153

Chapter 11: Simplifying Cost Management 155

Chapter 12: Locations Galore 173

Chapter 13: Setting Up the Smaller Office 187

Chapter 14: Providing Dollars and Support for VoIP 199

Part IV: The Part of Tens 209

Chapter 15: Ten Reasons Why Your Company Should Switch to VoIP 211

Chapter 16: Ten Reasons Why You Should Switch to VoIP at Home 217

Chapter 17: Ten VoIP Myths 221

Chapter 18: Ten VoIP Manufacturers 227

Part V: Appendixes 233

Appendix A: VoIP Providers 235

Appendix B: Glossary 239

Index 259

Timothy V. Kelly has designed computer and telecommunications networks for companies of all sizes. He's a professor for the Davis School of Business and Economics at ECSU, a constituent campus of the University of North Carolina. Put your phone system on your computer network and see the savings

See how to get started with VoIP, how it works, and why it saves you money

VoIP is techspeak for "voice over Internet protocol," but it could spell "saving big bucks" for your business! Here's where to get the scoop in plain English. Find out how VoIP can save you money, how voice communication travels online, and how to choose the best way to integrate your phone system with your network at home or at the office.

Discover how to

• Use VoIP for your business or home phone service
• Choose the best network type
• Set up VoIP on a wireless network
• Understand transports and services
• Demonstrate VoIP's advantages to management