{"product_id":"veterinary-management-in-transition-isbn-9780813826264","title":"Veterinary Management in Transition","description":"In this cutting-edge text, Thomas Catanzaro brings his considerable experience and training to bear on management in the veterinary profession. He discusses changes emerging in the twenty-first century veterinary medical practice and the alterations they demand in management style and practice organization. Besides the techniques and concepts for developing new programs and procedures, Dr. Catanzaro provides real-life applications for immediate use by veterinary practitioners around the world. \u003ci\u003eVeterinary Management in Transition\u003c\/i\u003e specifically addresses the following areas: \u003cbr\u003e \u003cp\u003e* Are you and your practice ready for change?;\u003c\/p\u003e \u003cp\u003e* What is governance?;\u003c\/p\u003e \u003cp\u003e* Why is it needed?;\u003c\/p\u003e \u003cp\u003e* How does it work?;\u003c\/p\u003e \u003cp\u003e* In group practices, how can the leadership role be shared?;\u003c\/p\u003e \u003cp\u003e* What issues do you need to consider when hiring a group administrator, and how do you train him or her?;\u003c\/p\u003e \u003cp\u003e* How can the transition from traditional, single-doctor forms of management to new, more effective forms be made?\u003c\/p\u003e \u003cp\u003eA self-assessment at the end of each chapter helps readers understand their own strengths and weaknesses. Generous appendixes offer stand-alone reviews of the concepts presented in the text as well as model administrative action plans for staff development and change management.\u003c\/p\u003e \u003cp\u003ePreface ix\u003c\/p\u003e \u003cp\u003eIntroduction\u003c\/p\u003e \u003cp\u003eAre You an Effective Veterinary Administrator? Xvii\u003c\/p\u003e \u003cp\u003eThe Veterinary Healthcare Team xvii\u003c\/p\u003e \u003cp\u003eThe New Ear xx\u003c\/p\u003e \u003cp\u003eThe Prime Thrust: Effective Administration xxi\u003c\/p\u003e \u003cp\u003eSigns of Administrative Success and Failure xxii\u003c\/p\u003e \u003cp\u003eEarmarks of the Download Spiral xxii\u003c\/p\u003e \u003cp\u003eSigns of a Winter xxiii\u003c\/p\u003e \u003cp\u003eApplying Effectiveness Concepts xxv\u003c\/p\u003e \u003cp\u003eSelf-Evaluation xxv\u003c\/p\u003e \u003cp\u003eAppreciating Human Resources xxvi\u003c\/p\u003e \u003cp\u003eThe Future xxvii\u003c\/p\u003e \u003cp\u003eThe Role of Hospital Managers in Veterinary Medicine xxvii\u003c\/p\u003e \u003cp\u003eRevolutionary Change xxvii\u003c\/p\u003e \u003cp\u003eDealing with Management Costs xxviii\u003c\/p\u003e \u003cp\u003eImpediments to Success xxviii\u003c\/p\u003e \u003cp\u003eThe Hospital Manager’s Future Quiz xxx\u003c\/p\u003e \u003cp\u003eChapter One\u003c\/p\u003e \u003cp\u003eAre you Ready to Change? 3\u003c\/p\u003e \u003cp\u003eIt is Not, Nor Will it Ever Be Again, “Business as Usual” 3\u003c\/p\u003e \u003cp\u003eFive Success Measures 6\u003c\/p\u003e \u003cp\u003eThe Business of Veterinary Program Planning 9\u003c\/p\u003e \u003cp\u003eThe Dynamic Budget Planning Process 9\u003c\/p\u003e \u003cp\u003eImplementation of Program-based Planning 12\u003c\/p\u003e \u003cp\u003eVeterinary Practice Checklist for Self-assessment 14\u003c\/p\u003e \u003cp\u003eChapter Two\u003c\/p\u003e \u003cp\u003eGovernance 21\u003c\/p\u003e \u003cp\u003eThe Functions of Governance 23\u003c\/p\u003e \u003cp\u003eThe New Era for Veterinary Medicine 27\u003c\/p\u003e \u003cp\u003eBarriers to Effective Governance: The Seven Deadly Sins 29\u003c\/p\u003e \u003cp\u003e1 Representational Governance 29\u003c\/p\u003e \u003cp\u003e2 Lack of Mission Focus 30\u003c\/p\u003e \u003cp\u003e3 Resistance to Change 31\u003c\/p\u003e \u003cp\u003e4 Bad Governance Information 33\u003c\/p\u003e \u003cp\u003e5 Failure to Dump Deadwood 34\u003c\/p\u003e \u003cp\u003e6 Holding on the the Past 35\u003c\/p\u003e \u003cp\u003e7 Lack of Job Descriptions 36\u003c\/p\u003e \u003cp\u003eControlling the Chaos of Change 37\u003c\/p\u003e \u003cp\u003eGovernance for Twenty-first Century 38\u003c\/p\u003e \u003cp\u003eEngineering Veterinary Boards for a New Era 38\u003c\/p\u003e \u003cp\u003eMaking it Happen for You 44\u003c\/p\u003e \u003cp\u003eSetting the Agenda 45\u003c\/p\u003e \u003cp\u003eProviding Relevant Information 47\u003c\/p\u003e \u003cp\u003eChoosing a Daily Operational Structure 48\u003c\/p\u003e \u003cp\u003eMinimizing Friction 49\u003c\/p\u003e \u003cp\u003eAdministrator Skills and Performance Factors 52\u003c\/p\u003e \u003cp\u003eSurvey-When Is it time for Governance? 55\u003c\/p\u003e \u003cp\u003eChapter Three\u003c\/p\u003e \u003cp\u003eExpansion in the New Millennium-Representing the Group 59\u003c\/p\u003e \u003cp\u003eThe Return to Core Values 59\u003c\/p\u003e \u003cp\u003eManaging Multiple Practices 61\u003c\/p\u003e \u003cp\u003eLeadership Essentials 62\u003c\/p\u003e \u003cp\u003eThe Premise 62\u003c\/p\u003e \u003cp\u003eTraining Requirements 64\u003c\/p\u003e \u003cp\u003ePerformance Measurements 64\u003c\/p\u003e \u003cp\u003eAccountability 65\u003c\/p\u003e \u003cp\u003eReporting 66\u003c\/p\u003e \u003cp\u003ePerformance Evaluation 66\u003c\/p\u003e \u003cp\u003eComparisons 66\u003c\/p\u003e \u003cp\u003eAnalysis 67\u003c\/p\u003e \u003cp\u003eInternal Controls 68\u003c\/p\u003e \u003cp\u003eA Dozen Signal Flares 68\u003c\/p\u003e \u003cp\u003eTrust Everybody, but Cut the Cards 70\u003c\/p\u003e \u003cp\u003ePlanning 71\u003c\/p\u003e \u003cp\u003ePutting It Together 71\u003c\/p\u003e \u003cp\u003e“Management du Jour” and Current Literature 72\u003c\/p\u003e \u003cp\u003eThe Future Tense: The Stress of Change 73\u003c\/p\u003e \u003cp\u003eEthics: Doing the Right Things 75\u003c\/p\u003e \u003cp\u003eChecklist for Multiple Boss Readiness 80\u003c\/p\u003e \u003cp\u003eChapter Four\u003c\/p\u003e \u003cp\u003eHiring a Group Administrator 83\u003c\/p\u003e \u003cp\u003eA Historical Perspective 83\u003c\/p\u003e \u003cp\u003eThe Era of Paper 83\u003c\/p\u003e \u003cp\u003eThe New Visual Media 84\u003c\/p\u003e \u003cp\u003eThe Feeling Years 85\u003c\/p\u003e \u003cp\u003eIntegration 86\u003c\/p\u003e \u003cp\u003eSocial Trends: The Impact of Addictions 87\u003c\/p\u003e \u003cp\u003eFood 88\u003c\/p\u003e \u003cp\u003eWork 88\u003c\/p\u003e \u003cp\u003eSex 89\u003c\/p\u003e \u003cp\u003eMoney 89\u003c\/p\u003e \u003cp\u003eGambling 90\u003c\/p\u003e \u003cp\u003eDrugs 91\u003c\/p\u003e \u003cp\u003ePlan of Action 92\u003c\/p\u003e \u003cp\u003eSteps to Clarity 92\u003c\/p\u003e \u003cp\u003eSteps to Resolution 92\u003c\/p\u003e \u003cp\u003ePostscript 93\u003c\/p\u003e \u003cp\u003eEstablishing Personal Practice Priorities 94\u003c\/p\u003e \u003cp\u003eTasked Priorities 95\u003c\/p\u003e \u003cp\u003eTriage Requirements 96\u003c\/p\u003e \u003cp\u003eBuilding for a Better Tomorrow 97\u003c\/p\u003e \u003cp\u003eCompensation for Practice Managers 98\u003c\/p\u003e \u003cp\u003eMethods for Computing Compensation 99\u003c\/p\u003e \u003cp\u003eWhat Managers Are Really Paid 101\u003c\/p\u003e \u003cp\u003eNon-Monetary Factors 102\u003c\/p\u003e \u003cp\u003eAids for the New Administrator 103\u003c\/p\u003e \u003cp\u003eCommon Sense 103\u003c\/p\u003e \u003cp\u003eDelegating Decisions 105\u003c\/p\u003e \u003cp\u003eService Skills 107\u003c\/p\u003e \u003cp\u003eHow to Train a Hospital Manager 108\u003c\/p\u003e \u003cp\u003eManagement Effectiveness Questionnaire 112\u003c\/p\u003e \u003cp\u003eChapter Five\u003c\/p\u003e \u003cp\u003eThe Rest of the Story 119\u003c\/p\u003e \u003cp\u003eChanging Attitudes 119\u003c\/p\u003e \u003cp\u003eFocus on the Short Term 119\u003c\/p\u003e \u003cp\u003eRedefining Success 120\u003c\/p\u003e \u003cp\u003eMaking Changes 122\u003c\/p\u003e \u003cp\u003eNeed for Leadership 122\u003c\/p\u003e \u003cp\u003eResistance to Change 122\u003c\/p\u003e \u003cp\u003eAre you Ready for Change? 125\u003c\/p\u003e \u003cp\u003eCritical Practice Tools 126\u003c\/p\u003e \u003cp\u003ePerformance Planning 126\u003c\/p\u003e \u003cp\u003eForming Alliances 127\u003c\/p\u003e \u003cp\u003eBuilding Pride 128\u003c\/p\u003e \u003cp\u003eThe Present Is Rooted in the Past 130\u003c\/p\u003e \u003cp\u003eExpectations 131\u003c\/p\u003e \u003cp\u003ePatient Advocacy 132\u003c\/p\u003e \u003cp\u003eAverage is not Enough 133\u003c\/p\u003e \u003cp\u003eOrganize to Capitalize 134\u003c\/p\u003e \u003cp\u003eCaring Leadership: Individuals Count 135\u003c\/p\u003e \u003cp\u003eCreating and Controlling the Chaos of Change 137\u003c\/p\u003e \u003cp\u003eQuantum Physics Replaces Mechanistic Process 137\u003c\/p\u003e \u003cp\u003eThe Renaissance Prescription 139\u003c\/p\u003e \u003cp\u003eEntering the New Playing Field 140\u003c\/p\u003e \u003cp\u003eReady for Change Assessment 143\u003c\/p\u003e \u003cp\u003eAppendix A Nurturing Your Leadership Competencies 159\u003c\/p\u003e \u003cp\u003eAppendix B Ten Areas of Group Administrator Expertise 167\u003c\/p\u003e \u003cp\u003eAppendix C The Annual Business of Business 177\u003c\/p\u003e \u003cp\u003eAppendix D Understanding Behavioral Patterns 181\u003c\/p\u003e \u003cp\u003eAppendix E Staff Development Assessment 197\u003c\/p\u003e \u003cp\u003eAppendix F Administrative Action Plans 215\u003c\/p\u003e  \u003cp\u003e\u003cstrong\u003eThomas E. Catanzaro\u003c\/strong\u003e, DVM, MHA, FACHE, and diplomate of the American College of Healthcare Executives, is the first veterinarian to receive board certification from the American College of Healthcare Executives. He has 30 years of experience as a practitioner, a hospital services director for AAHA, and a consultant. Widely published and in demand as a speaker, Catanzaro addresses areas of skill that are not usually included in a veterinarian's formal education.  Society is growing more complicated, and needed veterinary services are becoming more complex. The new millennium will encourage cooperation among multiple types of veterinary services. Besides effectively managing a single practice, veterinarians must be prepared to work with optimum service to patients and business success for themselves. The skill to administrate single-source veterinary service sources is necessary for every veterinarian who will practice in the 21st century. A new book by popular veterinary consultant and speaker Dr Thomas Catanzaro, DVM, explains how to organize and operate a veterinary practice designed to prosper in this new environment.\u003c\/p\u003e","brand":"Wiley-Blackwell","offers":[{"title":"Default Title","offer_id":47990450979045,"sku":"NP9780813826264","price":102.95,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1842\/7735\/files\/9780813826264.jpg?v=1761787882","url":"https:\/\/k12savings.com\/products\/veterinary-management-in-transition-isbn-9780813826264","provider":"K12savings","version":"1.0","type":"link"}