{"product_id":"unleashing-the-power-of-it-isbn-9781118738566","title":"Unleashing the Power of IT","description":"\u003cb\u003eGo from the \"IT guy\" to trusted business partner\u003c\/b\u003e \u003cp\u003eIf you're in IT, quite a lot is expected of you and your team: be technologically advanced, business-minded, customer-focused, and financially astute, all at once. In the face of unforgiving competition, rampant globalization, and demanding customers, business leaders are discovering that it's absolutely essential to have a strong, active partner keeping a firm hand on the decisions and strategies surrounding information technology. \u003ci\u003eUnleashing the Power of IT\u003c\/i\u003e provides tangible, hard-hitting, real-world strategies, techniques, and approaches that will immediately transform your IT workforce and culture, presenting the new mindset, skill set, and tool set necessary for IT leaders to thrive in today's challenging environment.\u003c\/p\u003e \u003cul\u003e \u003cli\u003eIncludes new discussion on social media\u003c\/li\u003e \u003cli\u003eOffers online access to the IT Skill Builder Competency Assessment Tool\u003c\/li\u003e \u003cli\u003eFeatures top ten lists of tips and techniques, proven frameworks, and practical guidance to help you launch and sustain your IT culture change and professional development initiatives\u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003eProfiling several world-class organizations that have implemented the principles in this book, \u003ci\u003eUnleashing the Power of IT\u003c\/i\u003e reveals the best practices to get you on the path to implementation.\u003c\/p\u003e \u003cp\u003eForeword IX\u003c\/p\u003e \u003cp\u003ePreface XIII\u003c\/p\u003e \u003cp\u003eAcknowledgments XVII\u003c\/p\u003e \u003cp\u003eAbout The Contributing Authors XIX\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 1 Creating Your Twenty-First-Century Workforce and Culture 1\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eCore Skills for Success 2\u003c\/p\u003e \u003cp\u003eAssess Your Core Competencies 3\u003c\/p\u003e \u003cp\u003eWho Will Benefit Most? 4\u003c\/p\u003e \u003cp\u003eGetting the Most out of This Book 5\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 2 Transforming Your IT Team 7\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eHow to Make This Transition: Learn to Think Differently 10\u003c\/p\u003e \u003cp\u003eFive Critical Success Factors That Enable IT Organizational Excellence 14\u003c\/p\u003e \u003cp\u003eConclusion 21\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 3 Driving Change with Intent 23\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eDefining Terms 24\u003c\/p\u003e \u003cp\u003eThe Components of Change 25\u003c\/p\u003e \u003cp\u003eAchieving Commitment Is Essential for Sustaining Change 25\u003c\/p\u003e \u003cp\u003eChange Takes a Community 28\u003c\/p\u003e \u003cp\u003eClarity Precedes Activity 31\u003c\/p\u003e \u003cp\u003eMessaging the Change 34\u003c\/p\u003e \u003cp\u003eConclusion 36\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 4 Building a Client-Focused IT Culture 39\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eWhat Good Service Looks Like 41\u003c\/p\u003e \u003cp\u003eService Skills for a New Mind-Set 43\u003c\/p\u003e \u003cp\u003eStrategies for Developing a Service Mentality 50\u003c\/p\u003e \u003cp\u003eConclusion 53\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 5 Evolving into the Role of Consultant 55\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eWhat Is the Consultant’s Role? 57\u003c\/p\u003e \u003cp\u003eWhy Do I Need to Become More Consultative? 59\u003c\/p\u003e \u003cp\u003eLearning to Change Hats: The Four Roles of IT 60\u003c\/p\u003e \u003cp\u003eHow Do I Become a Consultant? 61\u003c\/p\u003e \u003cp\u003eHow Difficult Can This Be? 67\u003c\/p\u003e \u003cp\u003eConclusion 68\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 6 Negotiating: Getting What You Want without Damaging the Relationship 71\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003ePosition versus Interest Negotiations 72\u003c\/p\u003e \u003cp\u003eThree Steps and Three Key Factors 74\u003c\/p\u003e \u003cp\u003eApplying the Key Factors to the Second Step: Information Exchange 80\u003c\/p\u003e \u003cp\u003eThe Final Step: Now Comes the Bargaining 81\u003c\/p\u003e \u003cp\u003eConclusion 82\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 7 Sharpening Your Political Savvy 85\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003ePicturing Yourself as a Political Player 86\u003c\/p\u003e \u003cp\u003eIT and Politics: Historically Strange Bedfellows 87\u003c\/p\u003e \u003cp\u003eA Five-Step Process for Developing Political Awareness 89\u003c\/p\u003e \u003cp\u003eDeveloping Political Skills 92\u003c\/p\u003e \u003cp\u003eConclusion 96\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 8 Managing Projects: The Science and the Art 99\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eThe Building Blocks of Project Management 101\u003c\/p\u003e \u003cp\u003eStructuring Projects for Success 104\u003c\/p\u003e \u003cp\u003eDeveloping Plans That Work 105\u003c\/p\u003e \u003cp\u003eManaging to Successful Completion 107\u003c\/p\u003e \u003cp\u003eThe Four Tenets of the Project Manager’s Mind-Set 110\u003c\/p\u003e \u003cp\u003eConclusion 114\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 9 Changing Your Requirements-Gathering Mind-Set 117\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eThe What, Not the How 119\u003c\/p\u003e \u003cp\u003eThe Importance of the Interview 121\u003c\/p\u003e \u003cp\u003eCommunicating through Pictures 124\u003c\/p\u003e \u003cp\u003eWriting a Solid Requirements Document 126\u003c\/p\u003e \u003cp\u003eConclusion 127\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 10 Managing the Vendor Relationship 129\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eBoth Sides of the Coin 130\u003c\/p\u003e \u003cp\u003ePreparing for a New Role 131\u003c\/p\u003e \u003cp\u003eGetting a Fresh Start 133\u003c\/p\u003e \u003cp\u003eThe Seven Phases of Managing Vendor Partnerships 135\u003c\/p\u003e \u003cp\u003eConclusion 145\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 11 Marketing IT’s Value 147\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eMarket to the IT Department 149\u003c\/p\u003e \u003cp\u003eBuild Partnerships 151\u003c\/p\u003e \u003cp\u003eDifferentiate Yourself 152\u003c\/p\u003e \u003cp\u003eEstablish Credibility 153\u003c\/p\u003e \u003cp\u003eCreate Product and Service Awareness 154\u003c\/p\u003e \u003cp\u003eDevelop a Formal Plan 155\u003c\/p\u003e \u003cp\u003eDetermine Your Success 156\u003c\/p\u003e \u003cp\u003eConclusion 157\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 12 Creating the Social Organization 159\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eThe Social Business Framework 161\u003c\/p\u003e \u003cp\u003eConclusion 170\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 13 O\u0026amp;A Clients in Action: Stories from the Trenches 173\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eSt. Luke’s Health System: Transformation through a Newly Consultative IT Function 174\u003c\/p\u003e \u003cp\u003eMarriott: Success Enhanced through a Transformed IT-Business\u003c\/p\u003e \u003cp\u003eRelationship 178\u003c\/p\u003e \u003cp\u003eBowdoin College: Trust in IT Creates a Culture of Change 182\u003c\/p\u003e \u003cp\u003eConclusion 186\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 14 Moving IT up the Maturity Curve: IT Talent Management 187\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eGaining a Core Competency Mind-Set 188\u003c\/p\u003e \u003cp\u003eMoving up the IT Maturity Curve 189\u003c\/p\u003e \u003cp\u003eTalent Management 2.0 191\u003c\/p\u003e \u003cp\u003eA Look at the Best of the Best 193\u003c\/p\u003e \u003cp\u003eConclusion 195\u003c\/p\u003e \u003cp\u003eAccess Your Free Trial of It Skill Builder 197\u003c\/p\u003e \u003cp\u003eBibliography 199\u003c\/p\u003e \u003cp\u003eIndex 203\u003c\/p\u003e \u003cp\u003e\u003cb\u003eDAN ROBERTS\u003c\/b\u003e is President and CEO of Ouellette \u0026amp; Associates, an IT-specific consulting and professional development firm known globally for developing the “human side” of the IT equation. Roberts is a keynote speaker and panel moderator at corporate and industry events and has published numerous articles on topics relating to transforming IT cultures. Roberts is co-author of \u003ci\u003eConfessions of a Successful CIO\u003c\/i\u003e, a book that captures the secret sauce of 10 industry leading, “bet-the-farm” CIOs.\u003c\/p\u003e\u003cp\u003e\u003cb\u003eOUELLETTE \u0026amp; ASSOCIATES CONSULTING, I\u003csmall\u003eNC\u003c\/small\u003e.\u003c\/b\u003e has worked with more than 3,000 IT and shared service organizations since its founding in 1984. The firm works closely with CIOs and IT leadership teams to build the culture and assess and develop the “Core” skills that are necessary for success in today’s increasingly complex, always changing, need-for-speed business environment. To learn more, visit www.ouellette-online.com.\u003c\/p\u003e  \u003cp\u003eToday’s successful CIOs have transformed themselves into business leaders who bring technology to the table of strategic decision making. They are building new cultures based upon a philosophy that says “We Are the Business,” no longer chasing the IT\/business alignment pipe dream. They are equipping their IT workforce with the new skills and tools they need to address rising demand and expectations, to better anticipate and innovate, and to help their companies attain competitive advantage by strategically leveraging the power of IT.\u003c\/p\u003e\u003cp\u003e Capturing more than 250 years of combined experience in one volume, the team of contributing authors reveal what it takes to build the IT culture of the 21st century, moving up the maturity curve and becoming influential, strategic partners. Written for CIOs and IT managers, \u003ci\u003eUnleashing the Power of IT\u003c\/i\u003e, takes a close look at:\u003c\/p\u003e\u003cul\u003e\n\u003cli\u003e\u003cb\u003eTransforming Your IT Team\u003c\/b\u003e\u003c\/li\u003e\n\u003cli\u003eDriving Change With Intent\u003c\/li\u003e\n\u003cli\u003eBuilding a Consultative, Client-Focused IT Culture\u003c\/li\u003e\n\u003cli\u003eCreating an Awareness of IT’s Value\u003c\/li\u003e\n\u003cli\u003eCreating the Social Organization\u003c\/li\u003e\n\u003cli\u003eAssessing and Developing Your Core Competencies\u003c\/li\u003e\n\u003c\/ul\u003e\u003cp\u003e Packed with checklists and diagrams, this book enables you to put these new insights immediately into action and now includes a free trial of the IT Skill Builder competency assessment and talent development tool. \u003c\/p\u003e","brand":"Wiley","offers":[{"title":"Default Title","offer_id":47990436561125,"sku":"NP9781118738566","price":50.0,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1842\/7735\/files\/9781118738566.jpg?v=1761787821","url":"https:\/\/k12savings.com\/products\/unleashing-the-power-of-it-isbn-9781118738566","provider":"K12savings","version":"1.0","type":"link"}