{"product_id":"through-the-patients-eyes-isbn-9780787962203","title":"Through the Patient's Eyes","description":"\u003cb\u003eSponsored by the Picker\/Commonwealth Program for Patient-Centered Care\u003c\/b\u003e\u003cbr\u003e\u003cbr\u003eIn this comprehensive, research-based look at the experiences and needs of patients, the authors explore models of care that can make hospitalization more humane. Through the Patient's Eyes provides insights into why some hospitals are more patient-centered than others; how physicians can become more involved in patient-centered quality efforts; and how patient-centered quality can be integrated into health care policy, standards, and regulations. The authors show how, by bringing the patient's perspective to the design and delivery of health services, providers can improve their ability to meet patient's needs and enhance the quality of care. \u003cp\u003ePreface\u003c\/p\u003e \u003cp\u003eThe Editors\u003c\/p\u003e \u003cp\u003eOther Contributors\u003c\/p\u003e \u003cp\u003e1 Introduction: Medicine and Health from the Patient's Perspective 1\u003c\/p\u003e \u003cp\u003e2 Treating Patients as Individuals 19\u003c\/p\u003e \u003cp\u003e3 Coordinating Care and Integrating Services 45\u003c\/p\u003e \u003cp\u003e4 Overcoming the Barrier of Words 72\u003c\/p\u003e \u003cp\u003e5 Innovations in Patient-Centered Education 96\u003c\/p\u003e \u003cp\u003e6 Enhancing Physical Comfort 119\u003c\/p\u003e \u003cp\u003e7 Providing Effective Emotional Support 154\u003c\/p\u003e \u003cp\u003e8 Involving and Supporting Family and Friends 178\u003c\/p\u003e \u003cp\u003e9 Facilitating the Transition Out of the Hospital 204\u003c\/p\u003e \u003cp\u003e10 Culture, Leadership, and Service in the Patient-Centered Hospital 227\u003c\/p\u003e \u003cp\u003e11 Promoting the Doctor's Involvement in Care 260\u003c\/p\u003e \u003cp\u003e12 Rebuilding Public Trust and Confidence 280\u003c\/p\u003e \u003cp\u003eAfterword 299\u003c\/p\u003e \u003cp\u003eName Index 301\u003c\/p\u003e \u003cp\u003eSubject Index 311\u003c\/p\u003e \u003cb\u003eMARGARET GERTEIS\u003c\/b\u003e is an associate of the Picker\/Commonwealth Program for Patient-Centered Care. \u003cp\u003e\u003cb\u003eSUSAN EDGMAN-LEVITAN\u003c\/b\u003e is associate director and program manager of the Picker\/Commonwealth Program.\u003c\/p\u003e \u003cp\u003e\u003cb\u003eJENNIFER DALEY\u003c\/b\u003e is assistant professor of medicine at Harvard University.\u003c\/p\u003e \u003cp\u003e\u003cb\u003eTHOMAS L. DELBANCO\u003c\/b\u003e is director of the Division of General Medicine and Primary Care at Boston's Beth Israel Hospital and director of the Picker\/Commonwealth Program.\u003c\/p\u003e In this comprehensive, research-based look at the experiences and needs of patients, the authors explore models of care that can make hospitalization more humane. The authors show how, by bringing the patient's perspective to the design and delivery of health serices, providers can improve their ability to meet patient's needs and enhance the quality of care. New and important research conducted by the Picker\/Commonwealth Program for Patient-Centered Care is described and used throughout the book.","brand":"Jossey-Bass","offers":[{"title":"Default Title","offer_id":47990389866725,"sku":"NP9780787962203","price":52.0,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1842\/7735\/files\/9780787962203.jpg?v=1761787632","url":"https:\/\/k12savings.com\/products\/through-the-patients-eyes-isbn-9780787962203","provider":"K12savings","version":"1.0","type":"link"}