{"product_id":"theorizing-crisis-communication-isbn-9781119615910","title":"Theorizing Crisis Communication","description":"\u003cp\u003e\u003cb\u003eExplore the major theories within crisis communication, fully revised and updated\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003ci\u003eTheorizing Crisis Communication\u003c\/i\u003e provides a comprehensive and state-of-the-art review of both current and emerging theoretical frameworks designed to explain the development, management, and consequences of natural and human-caused crises. A critique of the many theoretical approaches of crisis communication, this volume provides readers with an in-depth understanding of the management, response, resolution, and significance of failures in corporate responsibility, as well as destructive global events such as pandemics, earthquakes, hurricanes, tsunamis, chemical spills, and terrorist attacks.\u003c\/p\u003e \u003cp\u003eThis second edition contains new theories from related subfields and updated examples, references, and case examples. New chapters discuss metatheoretical considerations and theoretical advancements in the study of social media. Throughout the text, the authors highlight similarities, patterns, and relationships across different crisis types and offer insight into the application of theory in the real world. Integrating work from organizational studies, social sciences, public relations, and public health, this book:\u003c\/p\u003e \u003cul\u003e \u003cli\u003eCovers a broad range of crisis communication theories, including those relevant to emergency response, risk management, ethics, resilience and crisis warning, development, and outcomes\u003c\/li\u003e \u003cli\u003ePresents theoretical frameworks based on research disciplines including sociology, psychology, applied anthropology, and criminal justice\u003c\/li\u003e \u003cli\u003eProvides clear and compelling examples of application of theory in contexts such as rhetoric, mass communication, social media, and warning systems\u003c\/li\u003e \u003cli\u003eOffers a systematic and accessible presentation of topics by explaining each theory, describing its applications, and discussing its advantages and drawbacks\u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003e\u003ci\u003eTheorizing Crisis Communication,\u003c\/i\u003e Second Edition, is the perfect textbook for advanced undergraduate and graduate students of crisis and risk communication, and an importance reference for scholars, researchers, and practitioners in fields including crisis communication, emergency management, disaster studies, sociology, psychology, and anthropology.\u003c\/p\u003e \u003cp\u003eAcknowledgments ix\u003c\/p\u003e \u003cp\u003eForeword xi\u003c\/p\u003e \u003cp\u003e\u003cb\u003e1 Introduction to Crisis Communication 1\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eDefining Crisis 4\u003c\/p\u003e \u003cp\u003eDefining Communication 12\u003c\/p\u003e \u003cp\u003ePlan for This Book 19\u003c\/p\u003e \u003cp\u003eConclusion 20\u003c\/p\u003e \u003cp\u003e\u003cb\u003e2 Theorizing about Crisis and Crisis Communication 21\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eCritiquing Theory 31\u003c\/p\u003e \u003cp\u003eConclusion 32\u003c\/p\u003e \u003cp\u003e\u003cb\u003e3 Theories of Communication and Warning 33\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eDetection of Risks 34\u003c\/p\u003e \u003cp\u003eWarnings 36\u003c\/p\u003e \u003cp\u003eHear-Confirm-Understand-Decide-Respond Model 44\u003c\/p\u003e \u003cp\u003eApplications of the Hear-Confirm-Understand-Decide-Response Model 46\u003c\/p\u003e \u003cp\u003eStrengths and Weaknesses of the Hear-Confirm-Understand-Decide-Response Model 47\u003c\/p\u003e \u003cp\u003eProtective Action Decision Model 48\u003c\/p\u003e \u003cp\u003eApplications of the PADM 52\u003c\/p\u003e \u003cp\u003eStrengths and Weaknesses of the PADM 54\u003c\/p\u003e \u003cp\u003eIntegrated Model of Food Recall 55\u003c\/p\u003e \u003cp\u003eApplications of the Integrated Model of Food Recall 58\u003c\/p\u003e \u003cp\u003eStrengths and Weaknesses of the Integrated Model of Food Recall 58\u003c\/p\u003e \u003cp\u003eEmerging Warning Systems 59\u003c\/p\u003e \u003cp\u003eConclusion 61\u003c\/p\u003e \u003cp\u003e\u003cb\u003e4 Theories of Communication and Crisis Development 63\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eAssumptions of Stage Models 66\u003c\/p\u003e \u003cp\u003eThree-Stage Model 69\u003c\/p\u003e \u003cp\u003eApplications of the Three-Stage Model 71\u003c\/p\u003e \u003cp\u003eStrengths and Weaknesses of the Three-Stage Model 72\u003c\/p\u003e \u003cp\u003eFink’s Four-Stage Cycle 72\u003c\/p\u003e \u003cp\u003eApplications of Fink’s Four-Stage Cycle 74\u003c\/p\u003e \u003cp\u003eStrengths and Weaknesses of Fink’s Four-Stage Cycle 75\u003c\/p\u003e \u003cp\u003eTurner’s Six-Stage Sequence of Failure in Foresight 76\u003c\/p\u003e \u003cp\u003eApplications of Turner’s Six-Stage Sequence of Failure in Foresight 78\u003c\/p\u003e \u003cp\u003eCrisis and Emergency Risk Communication 79\u003c\/p\u003e \u003cp\u003eApplications of CERC 80\u003c\/p\u003e \u003cp\u003eStrengths and Weaknesses of CERC 84\u003c\/p\u003e \u003cp\u003eConclusion 85\u003c\/p\u003e \u003cp\u003e\u003cb\u003e5 Theories of Communication and Crisis Outcomes 87\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eOrganizational Learning 88\u003c\/p\u003e \u003cp\u003eSensemaking 94\u003c\/p\u003e \u003cp\u003eOrganizational Legitimacy 98\u003c\/p\u003e \u003cp\u003eBalance Theory 102\u003c\/p\u003e \u003cp\u003eStealing Thunder 105\u003c\/p\u003e \u003cp\u003eSituational Crisis Communication Theory 108\u003c\/p\u003e \u003cp\u003eDiscourse of Renewal 113\u003c\/p\u003e \u003cp\u003eConclusion 117\u003c\/p\u003e \u003cp\u003e\u003cb\u003e6 Theories of Communication and Emergency Coping and Response 119\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eAssumptions of Communication and Emergency Response 121\u003c\/p\u003e \u003cp\u003eChaos Theory and Emergent Self-Organization 122\u003c\/p\u003e \u003cp\u003eTheories of Communication and Crisis Coordination 128\u003c\/p\u003e \u003cp\u003eCommunication and Community Resilience 137\u003c\/p\u003e \u003cp\u003eFour-Channel Model of Communication 148\u003c\/p\u003e \u003cp\u003eIntegrated Crisis Mapping Model 153\u003c\/p\u003e \u003cp\u003eConclusion 155\u003c\/p\u003e \u003cp\u003e\u003cb\u003e7 Theories of Crisis Communication and Legacy Media 157\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eThe Legacy Mass Media 159\u003c\/p\u003e \u003cp\u003eNews Framing Theory 160\u003c\/p\u003e \u003cp\u003eFocusing Events and Agenda Setting 163\u003c\/p\u003e \u003cp\u003eExemplification Theory 168\u003c\/p\u003e \u003cp\u003eUses and Gratifications Theory 171\u003c\/p\u003e \u003cp\u003eCultivation Theory 175\u003c\/p\u003e \u003cp\u003eMedia System Dependency Theory 178\u003c\/p\u003e \u003cp\u003eCrisis News Diffusion 182\u003c\/p\u003e \u003cp\u003eDiffusion of Innovations 185\u003c\/p\u003e \u003cp\u003eConclusion 189\u003c\/p\u003e \u003cp\u003e\u003cb\u003e8 Theories about Social Media and Crisis Communication 192\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eSocial Information Processing Theory 196\u003c\/p\u003e \u003cp\u003eWarranting Theory 198\u003c\/p\u003e \u003cp\u003eThe MAIN Model 201\u003c\/p\u003e \u003cp\u003eDialogic Theory of Public Relations 204\u003c\/p\u003e \u003cp\u003eSocial-Mediated Crisis Communication Model 208\u003c\/p\u003e \u003cp\u003eEmerging Theories of Social Media in Crisis Communication 211\u003c\/p\u003e \u003cp\u003eConclusion 212\u003c\/p\u003e \u003cp\u003e\u003cb\u003e9 Theories of Influence and Crisis Communication 213\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eApologia 215\u003c\/p\u003e \u003cp\u003eImage Repair 218\u003c\/p\u003e \u003cp\u003eKategoria 223\u003c\/p\u003e \u003cp\u003eDramatism 227\u003c\/p\u003e \u003cp\u003eNarrative Theory 231\u003c\/p\u003e \u003cp\u003eMessage Convergence Framework 234\u003c\/p\u003e \u003cp\u003eConclusion 237\u003c\/p\u003e \u003cp\u003e\u003cb\u003e10 Theories of Communication and Risk Management 239\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eSocial Amplification of Risk Framework 242\u003c\/p\u003e \u003cp\u003eRisk Information Seeking and Processing Model 245\u003c\/p\u003e \u003cp\u003eMindfulness 248\u003c\/p\u003e \u003cp\u003eHigh Reliability Organizations 252\u003c\/p\u003e \u003cp\u003eThe Precautionary Principle 258\u003c\/p\u003e \u003cp\u003eCultural Theory 262\u003c\/p\u003e \u003cp\u003eThe IDEA Model 266\u003c\/p\u003e \u003cp\u003eConclusion 270\u003c\/p\u003e \u003cp\u003e\u003cb\u003e11 Theories of Crisis Communication and Ethics 271\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eEthics 272\u003c\/p\u003e \u003cp\u003eCrisis Communication as an Ethical Domain 275\u003c\/p\u003e \u003cp\u003eResponsible Communication 278\u003c\/p\u003e \u003cp\u003eSignificant Choice 280\u003c\/p\u003e \u003cp\u003eThe Ethic of Care 282\u003c\/p\u003e \u003cp\u003eVirtue Ethics 284\u003c\/p\u003e \u003cp\u003eJustice 286\u003c\/p\u003e \u003cp\u003eApplications of Moral Theory to Crisis 287\u003c\/p\u003e \u003cp\u003eConclusion 292\u003c\/p\u003e \u003cp\u003e\u003cb\u003e12 Applying Theories of Crisis Communication 293\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eChoosing a Theory 294\u003c\/p\u003e \u003cp\u003eThe Rationale for Asking Question 295\u003c\/p\u003e \u003cp\u003eQuestions Focusing of Ontology 295\u003c\/p\u003e \u003cp\u003eQuestions Focusing on Axiology 297\u003c\/p\u003e \u003cp\u003eQuestions Focusing on Epistemology 298\u003c\/p\u003e \u003cp\u003eSelecting a Data Set and Method 300\u003c\/p\u003e \u003cp\u003eSelecting Literature for Review 302\u003c\/p\u003e \u003cp\u003eForming Conclusions and Implications of Research 303\u003c\/p\u003e \u003cp\u003eThe Practicality of Theory in Understanding Crisis\u003c\/p\u003e \u003cp\u003eCommunication 304\u003c\/p\u003e \u003cp\u003ePersistent Challenges 305\u003c\/p\u003e \u003cp\u003eInvisible Success 305\u003c\/p\u003e \u003cp\u003eGlobal Causation 306\u003c\/p\u003e \u003cp\u003eInsufficient Instruction for Self-Protection 306\u003c\/p\u003e \u003cp\u003ePersistent Opportunities 307\u003c\/p\u003e \u003cp\u003eNew Perspectives for Study 308\u003c\/p\u003e \u003cp\u003eA Final Word 310\u003c\/p\u003e \u003cp\u003eReferences 311\u003c\/p\u003e \u003cp\u003eIndex 348\u003c\/p\u003e  \u003cp\u003e\u003cb\u003eTIMOTHY L. SELLNOW\u003c\/b\u003e is a professor of strategic communication at the Nicholson School of Communication and Media at the University of Central Florida. Dr. Sellnow's research focuses on risk and crisis communication. In addition to serving frequently as a corporate consultant, he has conducted funded research for the Department of Homeland Security (DHS), the United States Department of Agriculture (USDA), the Centers for Disease Control and Prevention (CDC), the Environmental Protection Agency (EPA), the United States Geological Survey (USGS), and the World Health Organization (WHO). \u003c\/p\u003e\u003cp\u003e\u003cb\u003eMATTHEW W. SEEGER\u003c\/b\u003e is Dean of the College of Fine, Performing, and Communication Arts and a Professor of Communication at Wayne State University, Michigan. His work on crisis, risk, and communication appears in over 200 journal articles, book chapters, and conference proceedings. Dr. Seeger is the author or co-author of eight books on crisis and risk communication. He has advised both the Centers for Disease Control and Prevention (CDC) and the World Health Organization (WHO) on crisis communication. His work has been cited by the \u003ci\u003eNew York Times, The Washington Post,\u003c\/i\u003e and \u003ci\u003eRolling Stone.\u003c\/i\u003e   \u003c\/p\u003e\u003cp\u003e\u003ci\u003eTheorizing Crisis Communication\u003c\/i\u003e provides a comprehensive and state-of-the-art review of both current and emerging theoretical frameworks designed to explain the development, management, and consequences of natural and human-caused crises. A critique of the many theoretical approaches of crisis communication, this volume provides readers with an in-depth understanding of the management, response, resolution, and significance of failures in corporate responsibility, as well as destructive global events such as pandemics, earthquakes, hurricanes, tsunamis, chemical spills, and terrorist attacks. \u003c\/p\u003e\u003cp\u003eThis second edition contains new theories from related subfields and updated examples, references, and case examples. New chapters discuss metatheoretical considerations and theoretical advancements in the study of social media. Throughout the text, the authors highlight similarities, patterns, and relationships across different crisis types and offer insight into the application of theory in the real world. Integrating work from organizational studies, social sciences, public relations, and public health, this book: \u003c\/p\u003e\u003cul\u003e \u003cli\u003eCovers a broad range of crisis communication theories, including those relevant to emergency response, risk management, ethics, resilience and crisis warning, development, and outcomes\u003c\/li\u003e \u003cli\u003ePresents theoretical frameworks based on research disciplines including sociology, psychology, applied anthropology, and criminal justice\u003c\/li\u003e \u003cli\u003eProvides clear and compelling examples of application of theory in contexts such as rhetoric, mass communication, social media, and warning systems\u003c\/li\u003e \u003cli\u003eOffers a systematic and accessible presentation of topics by explaining each theory, describing its applications, and discussing its advantages and drawbacks\u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003e\u003ci\u003eTheorizing Crisis Communication,\u003c\/i\u003e Second Edition, is the perfect textbook for advanced undergraduate and graduate students of crisis and risk communication, and an importance reference for scholars, researchers, and practitioners in fields including crisis communication, emergency management, disaster studies, sociology, psychology, and anthropology.\u003c\/p\u003e","brand":"Wiley-Blackwell","offers":[{"title":"Default Title","offer_id":47990380003557,"sku":"NP9781119615910","price":41.5,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1842\/7735\/files\/9781119615910.jpg?v=1761787592","url":"https:\/\/k12savings.com\/products\/theorizing-crisis-communication-isbn-9781119615910","provider":"K12savings","version":"1.0","type":"link"}