{"product_id":"the-leading-edge-managers-guide-to-success-with-website-isbn-9780470920435","title":"The Leading-Edge Manager's Guide to Success, with Website","description":"\u003cp\u003e\u003cb\u003ePractical, commonsense advice on becoming an effective leader\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eExamining the baggage that most managers have and then helping them to understand the personal traits that can limit their potential, this book guides you through the pathway of self development, then takes you through management and leadership better practices, providing many implementation tools.\u003c\/p\u003e \u003cul\u003e \u003cli\u003eAll you need to know when getting prepared for a 'management role'\u003c\/li\u003e \u003cli\u003eHow to develop 'conquest leadership' attributes\u003c\/li\u003e \u003cli\u003eTraits to make you a 'winning' CEO\u003c\/li\u003e \u003cli\u003eLatest thinking on KPIs, quarterly rolling planning, decision based reporting and performance related pay\u003c\/li\u003e \u003cli\u003eHow to create Winning Management and Leadershp Habits\u003c\/li\u003e \u003cli\u003eExamines how to become More Financially Aware\u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003eThis book is a very practical guide with templates, 'how to do it tools', stories about gifted leaders, checklists and examples and is devoid of all intellectual arguments on management. With directional guidance on what managers need to know in order to be able to manage and lead others, \u003ci\u003eThe Leading-Edge Manager's Guide to Success\u003c\/i\u003e helps managers and 'managers to be' as they climb the 'management mountain'.\u003c\/p\u003e \u003cp\u003ePreface xv\u003c\/p\u003e \u003cp\u003eHow to Use This Book xv\u003c\/p\u003e \u003cp\u003eWhy Feature Leadership Stories throughout This Book? xvii\u003c\/p\u003e \u003cp\u003eElectronic Media Available xvii\u003c\/p\u003e \u003cp\u003eAcknowledgments xix\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart I Selecting the Mountain and Your Guides\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 1 Creating a Vision of What You Want to Achieve 3\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eNeuro-Linguistic Programming 3\u003c\/p\u003e \u003cp\u003eInfluencing the Environment 4\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 2 Find Out about Yourself 7\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003ePersonal Baggage 7\u003c\/p\u003e \u003cp\u003eCourses to Attend 8\u003c\/p\u003e \u003cp\u003eLocking in a New Behavior Trait 10\u003c\/p\u003e \u003cp\u003eInner Disarmament 13\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 3 Locating a Mentor 15\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eWhy You Need a Mentor 15\u003c\/p\u003e \u003cp\u003eHow to Find a Mentor 17\u003c\/p\u003e \u003cp\u003eHow to Ask Someone to Be Your Mentor 17\u003c\/p\u003e \u003cp\u003eTypes of Mentors 18\u003c\/p\u003e \u003cp\u003eSome Mentoring Better Practices 18\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 4 Finding the Right Organization for You 21\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eWorking under a Great CEO 21\u003c\/p\u003e \u003cp\u003eWorking for a Great Manager 22\u003c\/p\u003e \u003cp\u003eA Great Leader 22\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart II Getting Prepared For Management\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 5 Creating Winning Personal Habits 33\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eTreasure Mapping 33\u003c\/p\u003e \u003cp\u003eSelf-Recognition 35\u003c\/p\u003e \u003cp\u003eRecognition of Others 36\u003c\/p\u003e \u003cp\u003eMaking Decisions 37\u003c\/p\u003e \u003cp\u003eDo Not Run Out of Fuel 39\u003c\/p\u003e \u003cp\u003eContinuous Innovation 41\u003c\/p\u003e \u003cp\u003eLearn How to “Post-It” Reengineer 42\u003c\/p\u003e \u003cp\u003eMind Mapping 43\u003c\/p\u003e \u003cp\u003eBusiness Etiquette 45\u003c\/p\u003e \u003cp\u003eManaging Relationships 45\u003c\/p\u003e \u003cp\u003eCell Phone Etiquette 45\u003c\/p\u003e \u003cp\u003eGreeting the Guest 46\u003c\/p\u003e \u003cp\u003eRemember You\/Remember Me 47\u003c\/p\u003e \u003cp\u003eDisengaging Swiftly and Politely 47\u003c\/p\u003e \u003cp\u003eFull Attention at Meetings 48\u003c\/p\u003e \u003cp\u003eReturning Phone Calls 48\u003c\/p\u003e \u003cp\u003eGolden Rules with Email 49\u003c\/p\u003e \u003cp\u003eChapter 6 Developing Winning Work Habits 53\u003c\/p\u003e \u003cp\u003eAttend a One Week Management Course 53\u003c\/p\u003e \u003cp\u003eHow to Help Your Boss Be Successful 54\u003c\/p\u003e \u003cp\u003eHow to Handle a “Bully of a Boss” 57\u003c\/p\u003e \u003cp\u003eTime Management: The Basics 58\u003c\/p\u003e \u003cp\u003eThe 4:00 P.M. Friday Weekly Planner 63\u003c\/p\u003e \u003cp\u003ePower Dressing 63\u003c\/p\u003e \u003cp\u003ePreparing for Your Performance Review 64\u003c\/p\u003e \u003cp\u003ePreparing a Monthly Progress Report 64\u003c\/p\u003e \u003cp\u003eQuality Assurance Checks 64\u003c\/p\u003e \u003cp\u003eContributing to Your Organization’s Intranet 67\u003c\/p\u003e \u003cp\u003eMaking the Most out of Your Computer Applications 67\u003c\/p\u003e \u003cp\u003eIn Pursuit of Slow 68\u003c\/p\u003e \u003cp\u003eBetter-Practice Graphics 68\u003c\/p\u003e \u003cp\u003eDelivering Bulletproof PowerPoint Presentations 70\u003c\/p\u003e \u003cp\u003eSearching the Web Efficiently 77\u003c\/p\u003e \u003cp\u003eInterview Techniques 78\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 7 Part Two Progress Checklist 81\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eThirteen-Week Change Program 81\u003c\/p\u003e \u003cp\u003eLessons from Sir Edmund Hillary’s Expeditions 81\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart III Being a Better Manager\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 8 Improving Team Performance: The Basics 91\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eAttending Further Management Courses 91\u003c\/p\u003e \u003cp\u003eStaff Debriefing at the End of the Day 92\u003c\/p\u003e \u003cp\u003eAttracting the Best Staff to the Team 92\u003c\/p\u003e \u003cp\u003eGetting the Right Staff 93\u003c\/p\u003e \u003cp\u003eGetting the Induction Process Right 93\u003c\/p\u003e \u003cp\u003eSet Up Monthly One-on-One Progress Meetings with Direct Reports 94\u003c\/p\u003e \u003cp\u003ePerformance Reviews that Work 95\u003c\/p\u003e \u003cp\u003eHold Offsite Meetings for the Team at Least Twice a Year 97\u003c\/p\u003e \u003cp\u003eMake Work Fun 98\u003c\/p\u003e \u003cp\u003eIn-House Satisfaction Survey 100\u003c\/p\u003e \u003cp\u003eGetting a Bigger “Bang” for Your Training Dollar 102\u003c\/p\u003e \u003cp\u003eManaging Staff on Sick Leave 103\u003c\/p\u003e \u003cp\u003eStress Management 104\u003c\/p\u003e \u003cp\u003eApply Pareto’s 80\/20 Principle in Your Work 104\u003c\/p\u003e \u003cp\u003eMaintain a Focus on Materiality 105\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 9 Improving Team Performance: The Cutting Edge 107\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eImplementing “Action Meetings” Methods 107\u003c\/p\u003e \u003cp\u003eHourly Meeting Cost 111\u003c\/p\u003e \u003cp\u003eCheck the Need for the Meeting 111\u003c\/p\u003e \u003cp\u003eBan Morning Meetings 112\u003c\/p\u003e \u003cp\u003eLearn How to Negotiate 112\u003c\/p\u003e \u003cp\u003eThe Hidden Cost of Downsizing 113\u003c\/p\u003e \u003cp\u003eDismissing a Poor-Performing Employee 114\u003c\/p\u003e \u003cp\u003eThe Overnight Challenge 116\u003c\/p\u003e \u003cp\u003eUse the One-Minute-Manager Techniques 116\u003c\/p\u003e \u003cp\u003eIntroduce a Team Balanced Scorecard 116\u003c\/p\u003e \u003cp\u003eLessons from a World-Class Coach 118\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 10 Effective Recruiting 123\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eUnderstand That Time Spent Recruiting Is the Most Valuable Time 123\u003c\/p\u003e \u003cp\u003eCathay Pacific Recruitment 124\u003c\/p\u003e \u003cp\u003ePeter Drucker’s Five-Step Process 124\u003c\/p\u003e \u003cp\u003e14 Great Questions to Help Get Select ‘A’ Players 125\u003c\/p\u003e \u003cp\u003eUsing the Organization’s Values in Recruiting 125\u003c\/p\u003e \u003cp\u003eInvolve the Human Resources Team 125\u003c\/p\u003e \u003cp\u003eUse Simulation Exercises and Psychometric Testing 126\u003c\/p\u003e \u003cp\u003eAssessment Centers 126\u003c\/p\u003e \u003cp\u003eInvolve Your Team in the Final Selection Process 127\u003c\/p\u003e \u003cp\u003eAsk Your Top Employees for Referrals 127\u003c\/p\u003e \u003cp\u003eReference Checks: The Do’s and Don’ts 128\u003c\/p\u003e \u003cp\u003eSelecting an Executive Assistant to Be Your Copilot 129\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 11 Becoming More Financially Aware 131\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eUnderstand Your Financial Responsibilities as a Budget Holder 131\u003c\/p\u003e \u003cp\u003eUnderstanding Internal Controls 132\u003c\/p\u003e \u003cp\u003eUnderstand Your Organization’s Financial Statements 132\u003c\/p\u003e \u003cp\u003eBalance Sheet or the Statement of Financial Position 133\u003c\/p\u003e \u003cp\u003eStatement of Profit and Loss 135\u003c\/p\u003e \u003cp\u003eSource and Disposition of Funds 136\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 12 Developing Your Selling Skills 139\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eSelling a New Process through “Emotional Drivers” 139\u003c\/p\u003e \u003cp\u003eAlways Pre-Sell Your Proposals 140\u003c\/p\u003e \u003cp\u003eSelling Your Team to Your Peers 141\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 13 Working Smart with the Outside World 143\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eSupplier Relationships 143\u003c\/p\u003e \u003cp\u003eSeeking Publicity 145\u003c\/p\u003e \u003cp\u003eUsing Outside Consultants Effectively 145\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 14 Part Three Progress Checklist 155\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eA Bulldog Who Never Gave Up: Churchill’s Leadership Lessons 155\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart IV Being A Leader Who Makes A Difference\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 15 Learning Must Never Stop 165\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eA Constant Thirst for Knowledge 165\u003c\/p\u003e \u003cp\u003eThe Thinking of Jeremy Hope 166\u003c\/p\u003e \u003cp\u003eThe Thinking of Harry Mills 166\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 16 Key Performance Indicators Can Transform Your Organization 169\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eThe Great KPI Misunderstanding 169\u003c\/p\u003e \u003cp\u003eThe 10\/80\/10 Rule 170\u003c\/p\u003e \u003cp\u003eCharacteristics of a KPI 173\u003c\/p\u003e \u003cp\u003eImportance of Identifying the Critical Success Factors 175\u003c\/p\u003e \u003cp\u003eThe Balanced Scorecard 176\u003c\/p\u003e \u003cp\u003eWinning KPIs Link Day-to-Day Activities to Strategy 177\u003c\/p\u003e \u003cp\u003eImplementing Winning KPIs 178\u003c\/p\u003e \u003cp\u003eUse the Emotional Drivers When Selling Winning KPIs 178\u003c\/p\u003e \u003cp\u003eIf Your KPIs Are Not Working, Throw Them Out and Start Again 179\u003c\/p\u003e \u003cp\u003eImportance of Daily CEO Follow-Up 180\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 17 Reporting Performance Measures in a Balanced Way 181\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eReporting Measures Daily, Weekly, Monthly 181\u003c\/p\u003e \u003cp\u003eHow KPIs and Financial Reporting Fit Together 186\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 18 Making a Difference in the Senior Management Team 187\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eYour Involvement with the Organization’s Intranet 187\u003c\/p\u003e \u003cp\u003eYour Ability to Lead 189\u003c\/p\u003e \u003cp\u003eYour Competency with Technology 191\u003c\/p\u003e \u003cp\u003eYour Ability to Work in the “Not Urgent and Important” Quadrant 191\u003c\/p\u003e \u003cp\u003eYour Ability to Finish 192\u003c\/p\u003e \u003cp\u003eYour Commitment to Human Resources Management Techniques 193\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 19 Finding Your Organization’s Critical Success Factors 195\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eFew Organizations Know Their Critical Success Factors 195\u003c\/p\u003e \u003cp\u003eDefinition of \u003ci\u003eCritical Success Factors\u003c\/i\u003e 196\u003c\/p\u003e \u003cp\u003eIdentifying Organization-wide Critical Success Factors 196\u003c\/p\u003e \u003cp\u003eIdentifying Organization-wide CSFs: A Three-Stage Process 198\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 20 Special Organizations 203\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eCathay Pacific Recruiting Frontline Staff Born with the Ability to Serve 203\u003c\/p\u003e \u003cp\u003eBuilding an Organization That Works in the Fourth Dimension: SMASH 205\u003c\/p\u003e \u003cp\u003eToyota’s 15-Year Advantage 210\u003c\/p\u003e \u003cp\u003eManagement Practices by the Pier Nine Restaurant 214\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 21 Making Your Day More Successful 219\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eManaging Your Scarcest Resource: Your Time 219\u003c\/p\u003e \u003cp\u003eRevolutionizing the Working Day 221\u003c\/p\u003e \u003cp\u003ePlanning a Sabbatical 223\u003c\/p\u003e \u003cp\u003eBring Back the Morning Tea Break 223\u003c\/p\u003e \u003cp\u003eSMT Lunches and the Monthly Team Breakfast 224\u003c\/p\u003e \u003cp\u003eFocusing on One’s Goals During the Day 225\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 22 Reporting to the Board 227\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eSelling the Change to the Board 227\u003c\/p\u003e \u003cp\u003eCosting Board Papers 228\u003c\/p\u003e \u003cp\u003eScoping Information Requests 228\u003c\/p\u003e \u003cp\u003eAvoiding Rewrites of Board Reports 230\u003c\/p\u003e \u003cp\u003eTabling Board Papers Electronically 230\u003c\/p\u003e \u003cp\u003eDo Not Give the Board “Management Information” 231\u003c\/p\u003e \u003cp\u003eTraining Session for All Writers of Board Papers 231\u003c\/p\u003e \u003cp\u003eSet Timely Board Meetings Less Frequently 232\u003c\/p\u003e \u003cp\u003eUsing a Dashboard to Report Key Result Indicators to the Board 234\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 23 Annual Planning Is Not Working 239\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eThrow Out Your Annual Planning and Associated Monthly Budget Cycle 239\u003c\/p\u003e \u003cp\u003eIf You Must Keep an Annual Plan, Do It in Two Weeks 241\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 24 Quarterly Rolling Forecasting and Planning 247\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eThe Quarterly Rolling Forecast 247\u003c\/p\u003e \u003cp\u003eQRF Quickly Creates the Annual Plan Goalposts 250\u003c\/p\u003e \u003cp\u003eQRP Creates a Quarter-by-Quarter Funding Mechanism 250\u003c\/p\u003e \u003cp\u003eQRF Is Based on a Planning Application—Not on Excel 251\u003c\/p\u003e \u003cp\u003eQRF Should Be Based on the Key Drivers 251\u003c\/p\u003e \u003cp\u003eQRF Has a Fast, Light Touch (Completed in One Week) 254\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 25 CEO Feedback 255\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eManaging One’s Ego 255\u003c\/p\u003e \u003cp\u003eMeasuring Your Performance as a CEO 255\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 26 Implement Reporting That Works 259\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eDaily\/Weekly Reporting 259\u003c\/p\u003e \u003cp\u003eMonth-End Reporting 260\u003c\/p\u003e \u003cp\u003eSnapshot of All Projects Currently Started 268\u003c\/p\u003e \u003cp\u003eReporting the Strategic Objectives\/Risks\/Costs Pressures 271\u003c\/p\u003e \u003cp\u003eThe One-Page Investment Proposal 271\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 27 Seeking Staff Opinion on a Regular Basis 277\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eA Staff Survey Run Three or Four Times a Year 277\u003c\/p\u003e \u003cp\u003eDesigning a Staff Survey 278\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 28 Importance of the Human Resources Team 281\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eSelecting the Right People for the Business 281\u003c\/p\u003e \u003cp\u003eReducing the Need to Recruit 282\u003c\/p\u003e \u003cp\u003eReducing Recruitment Costs 282\u003c\/p\u003e \u003cp\u003eDeveloping Managers and Staff 282\u003c\/p\u003e \u003cp\u003eEnhancing the Organization’s Performance through Changing the Culture 283\u003c\/p\u003e \u003cp\u003eSavings through Reducing Sick-Pay Payments 283\u003c\/p\u003e \u003cp\u003eManagers Do Not Have the Time and Expertise to Be HR Experts 283\u003c\/p\u003e \u003cp\u003eSteps You Can Take Right Now 285\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 29 Performance Bonus Schemes 287\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eThe Billion-Dollar Giveaway 287\u003c\/p\u003e \u003cp\u003eThe Foundation Stones 287\u003c\/p\u003e \u003cp\u003eChapter 30 Avoiding a Rotten Takeover or Merger 299\u003c\/p\u003e \u003cp\u003eHow Mergers Go Wrong 299\u003c\/p\u003e \u003cp\u003eAlternatives to a TOM 305\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 31 The Perils of Restructuring 307\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eWhy Do We Appear to Have an Addiction to Reorganization? 307\u003c\/p\u003e \u003cp\u003eTypical Reasons for a Reorganization 308\u003c\/p\u003e \u003cp\u003eBefore You Look at a Reorganization 313\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 32 Becoming a Serving Leader: A Viking with a Mother’s Heart 315\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eFive Foundation Stones of a Serving Leader 316\u003c\/p\u003e \u003cp\u003eAreas of Focus for a Serving Leader 325\u003c\/p\u003e \u003cp\u003eCrisis Management 326\u003c\/p\u003e \u003cp\u003eAbandonment 327\u003c\/p\u003e \u003cp\u003eRecruiting Your Team 328\u003c\/p\u003e \u003cp\u003eAbundance of Positive Energy 328\u003c\/p\u003e \u003cp\u003eDevelop and Maintain Relationships 330\u003c\/p\u003e \u003cp\u003eStudent of Psychology 331\u003c\/p\u003e \u003cp\u003eSeeing the Future 332\u003c\/p\u003e \u003cp\u003eFocus on Learning and Innovation 333\u003c\/p\u003e \u003cp\u003eFinishing What You Start 334\u003c\/p\u003e \u003cp\u003eDevelop, Engage, and Trust 335\u003c\/p\u003e \u003cp\u003eValuing Results and People 338\u003c\/p\u003e \u003cp\u003eAccumulate Experience 339\u003c\/p\u003e \u003cp\u003eA Viking with a Mother’s Heart 339\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 33 Part Four Progress Checklist 341\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eTwelve-Week Change Program 341\u003c\/p\u003e \u003cp\u003eAppendix A In-House Customer Satisfaction Survey 347\u003c\/p\u003e \u003cp\u003eAppendix B List of Success Factors 353\u003c\/p\u003e \u003cp\u003eAppendix C Intranet Content Checklist 357\u003c\/p\u003e \u003cp\u003eAppendix D Recognition Letters 365\u003c\/p\u003e \u003cp\u003eAppendix E Focus Group Meeting Workshop 367\u003c\/p\u003e \u003cp\u003eAppendix F Putting Your Support behind Initiatives 369\u003c\/p\u003e \u003cp\u003eAppendix G Staff-Satisfaction Survey 371\u003c\/p\u003e \u003cp\u003eAppendix H A 360-Degree Feedback Questionnaire Suitable for a CEO 373\u003c\/p\u003e \u003cp\u003eIndex 377\u003c\/p\u003e  \u003cp\u003e\u003cb\u003eDAVID PARMENTER\u003c\/b\u003e is an international presenter who is known for his thought-provoking and lively sessions that have led to substantial change in many organizations. He is a leading expert in the development of winning KPIs, replacing the annual planning process with quarterly rolling planning, and management practices that will get you to the top. David has delivered workshops to thousands of attendees in many cities around the world. He is also the author of Key Performance Indicators: Developing, Implementing, and Using Winning KPIs, Pareto's 80\/20 Rule for Corporate Accountants, and Winning CFOs: Implementing and Applying Better Practices (all from Wiley). David Parmenter can be contacted via parmenter@waymark.co.nz or or +64 4 499 0007. His website, www.davidparmenter.com, contains many white papers, articles, and freeware that will be useful to the reader.   \u003c\/p\u003e\u003cp\u003eThis book takes a holistic view as to what skills and knowledge are required to be a leader who makes a difference. It recognizes that in order to summit the management mountain, we need to understand the personal traits that can limit our potential. After guiding the reader through the pathway of self-development, the book takes managers through management better practices providing many implementation tools. It is based on those practices you need to master as you climb the management mountain, culminating in what makes a CEO special.\u003c\/p\u003e \u003cp\u003eThe Leading-Edge Manager's Guide to Success includes the observations and wisdom from David Parmenter, who, through his workshops, articles, and books, has emerged as a thought leader on better management practices and performance measurement. Written in an easy-to-absorb style and entertaining manner, this is a pragmatic guide for managers and leaders no matter where they are in climbing the management mountain. This book also has sections that are addressed to CEOs and senior managers. In other words, this book contains material to interest all, including:\u003c\/p\u003e \u003cul\u003e \u003cli\u003e \u003cp\u003ePractical, commonsense guidance with the A-to-Z on how to be an effective leader\u003c\/p\u003e \u003c\/li\u003e \u003cli\u003e \u003cp\u003eHundreds of better practices that will make a difference\u003c\/p\u003e \u003c\/li\u003e \u003cli\u003e \u003cp\u003eA detailed section on personal development, giving directional guidance on what you need to know about yourself in order to be able to manage and lead others\u003c\/p\u003e \u003c\/li\u003e \u003cli\u003e \u003cp\u003eIssues as diverse as treasure mapping, personal baggage, self-recognition, and selling by emotional drivers in a management context\u003c\/p\u003e \u003c\/li\u003e \u003cli\u003e \u003cp\u003eThe latest thinking on KPIs, quarterly rolling planning, decision-based reporting, and performance-related pay\u003c\/p\u003e \u003c\/li\u003e \u003cli\u003e \u003cp\u003eA unique serving leadership model based on the great conquest leaders Sir Ernest Shackleton, Sir Edmund Hillary, and Sir Winston Churchill\u003c\/p\u003e \u003c\/li\u003e \u003cli\u003e \u003cp\u003eA companion website featuring an abundance of pragmatic and helpful tools and webcasts\u003c\/p\u003e \u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003eAn indispensable tool for all business professionals, The Leading-Edge Manager's Guide to Success provides a practical, how-to guide to help you define, develop, create, and maintain leadership excellence.\u003c\/p\u003e  \u003cp\u003eThis book takes a holistic view as to what skills and knowledge are required to be a leader who makes a difference. It recognizes that in order to summit the management mountain, we need to understand the personal traits that can limit our potential. After guiding the reader through the pathway of self-development, the book takes managers through management better practices providing many implementation tools. It is based on those practices you need to master as you climb the management mountain, culminating in what makes a CEO special.  \u003c\/p\u003e\u003cp\u003e\u003ci\u003eThe Leading-Edge Manager's Guide to Success\u003c\/i\u003e includes the observations and wisdom from David Parmenter, who, through his workshops, articles, and books, has emerged as a thought leader on better management practices and performance measurement. Written in an easy-to-absorb style and entertaining manner, this is a pragmatic guide for managers and leaders no matter where they are in climbing the management mountain. This book also has sections that are addressed to CEOs and senior managers. In other words, this book contains material to interest all, including: \u003c\/p\u003e\u003cul\u003e \u003cli\u003ePractical, commonsense guidance with the A-to-Z on how to be an effective leader\u003c\/li\u003e \u003cli\u003eHundreds of better practices that will make a difference\u003c\/li\u003e \u003cli\u003eA detailed section on personal development, giving directional guidance on what you need to know about yourself in order to be able to manage and lead others\u003c\/li\u003e \u003cli\u003eIssues as diverse as treasure mapping, personal baggage, self-recognition, and selling by emotional drivers in a management context\u003c\/li\u003e \u003cli\u003eThe latest thinking on KPIs, quarterly rolling planning, decision-based reporting, and performance-related pay\u003c\/li\u003e \u003cli\u003eA unique serving leadership model based on the great conquest leaders Sir Ernest Shackleton, Sir Edmund Hillary, and Sir Winston Churchill\u003c\/li\u003e \u003cli\u003eA companion website featuring an abundance of pragmatic and helpful tools and webcasts\u003c\/li\u003e \u003c\/ul\u003e","brand":"Wiley","offers":[{"title":"Default Title","offer_id":47990275997925,"sku":"NP9780470920435","price":49.95,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1842\/7735\/files\/9780470920435.jpg?v=1761787164","url":"https:\/\/k12savings.com\/products\/the-leading-edge-managers-guide-to-success-with-website-isbn-9780470920435","provider":"K12savings","version":"1.0","type":"link"}