{"product_id":"the-it-managers-survival-guide-isbn-9780470844540","title":"The IT Manager's Survival Guide","description":"Accessible, refreshingly candid, but above all helpful, this pragmatic guide addresses a real need by dealing with the problems that face the new IT manager. By providing a number of practical recommendations and approaches including how to make the transition from technical professional to manager and dealing with people, to giving advice and guidance on organization structure, architecture and planning approaches, this book covers a whole raft of issues essential to managing an IT unit.\u003cbr\u003e If you have chosen to move from the safe haven of technology to the unpredictable world of management, this book could make the difference between success and failure.\u003cbr\u003e \"The IT Manager's Survival Guide is well named. Aimed at the techie becoming an IT Manager it covers the many alligators of IT management - from legacy systems to managing vendors - in easy chunks with checklists. It also provides the new manager with help to get ahead of the game by including articles from experts on what is wrong with IT management and a set of short reviews of management theorists from Strassman to Mayo.\u003cbr\u003e I recommend this book for those who would like to buck the trend - the average tenure of an IT Manager is about 900 days - and run an IT outfit appreciated by customers and staff.\"\u003cbr\u003e Gill Ringland, Fellow of the British Computer Society and Member of the BCS Management Forum. Author of Scenario Planning: Managing for the Future.\"The IT Managers Survival Guide\" schließt eine echte Marktlücke. Dieser praktische Leitfaden behandelt technische UND strategische Aspekte bei der Planung von IS\/IT Management, und zwar in einem einzigen handlichen Band. Die Autoren nennen gute Gründe, warum eine IT\/IS-Einheit auf einer soliden Basis errichtet werden sollte. \"The IT Managers Survival Guide\" bietet aber keine Sofortlösungen; er gibt vielmehr eine Wegbeschreibung für hervorragendes IT Management und eine Anleitung für die Anpassung an das sich ständig verändernde Unternehmensumfeld. In einer Reihe von Aufsätzen führender IT Manager und -Experten werden Fehler beim IT\/IS Management offen angesprochen und Lösungsmöglichkeiten aufgezeigt. \"The IT Managers Survival Guide\" ist ein nützlicher Ratgeber für Planung und Implementation von IS\/IT Einheiten. Mit Checklisten und Templates. Foreword by Sir Ron Brierley.\u003cbr\u003e \u003cbr\u003e Introduction.\u003cbr\u003e \u003cbr\u003e Becoming a manager.\u003cbr\u003e \u003cbr\u003e Knowing your customer.\u003cbr\u003e \u003cbr\u003e Our greatest asset.\u003cbr\u003e \u003cbr\u003e Developing staff.\u003cbr\u003e \u003cbr\u003e Supporting roles.\u003cbr\u003e \u003cbr\u003e Managing recruiters.\u003cbr\u003e \u003cbr\u003e The rules of engagement.\u003cbr\u003e \u003cbr\u003e Establishing sound corporate governance.\u003cbr\u003e \u003cbr\u003e Establishing service level agreements.\u003cbr\u003e \u003cbr\u003e Dealing with hot spots.\u003cbr\u003e \u003cbr\u003e Tips for quick-wins.\u003cbr\u003e \u003cbr\u003e Living with legacy systems.\u003cbr\u003e \u003cbr\u003e Managing vendors.\u003cbr\u003e \u003cbr\u003e Using consultants.\u003cbr\u003e \u003cbr\u003e Business process re-engineering.\u003cbr\u003e \u003cbr\u003e Benchmarking.\u003cbr\u003e \u003cbr\u003e Help desk management.\u003cbr\u003e \u003cbr\u003e Disaster recovery planning.\u003cbr\u003e \u003cbr\u003e Managing change.\u003cbr\u003e \u003cbr\u003e Outsourcing.\u003cbr\u003e \u003cbr\u003e Give the business intelligence.\u003cbr\u003e \u003cbr\u003e Planning the future.\u003cbr\u003e \u003cbr\u003e Understanding architectures.\u003cbr\u003e \u003cbr\u003e Taking stock of your assets.\u003cbr\u003e \u003cbr\u003e Structuring the IT organization.\u003cbr\u003e \u003cbr\u003e Where to next?.\u003cbr\u003e \u003cbr\u003e Appendix A Yukl's Specific Behaviours for Managing Relations.\u003cbr\u003e \u003cbr\u003e Appendix B Business initiative proposal.\u003cbr\u003e \u003cbr\u003e Appendix C Thorpe's 4 Rs.\u003cbr\u003e \u003cbr\u003e Appendix D1 Jacques' time span.\u003cbr\u003e \u003cbr\u003e Appendix D2 Jaques' complexity measures.\u003cbr\u003e \u003cbr\u003e Appendix E1 Software inventory.\u003cbr\u003e \u003cbr\u003e Appendix E2 Hardware inventory.\u003cbr\u003e \u003cbr\u003e Appendix F Examples of principles.\u003cbr\u003e \u003cbr\u003e References.\u003cbr\u003e \u003cbr\u003e Further reading.\u003cbr\u003e \u003cbr\u003e Index. \"..a commendable feat..\" (Information Age, May 2002)\u003cbr\u003e \u003cbr\u003e \"...extensive resource into the roles and requirement of an IT manger, including tips and techniques on how to get ahead...\" (M2 Best Books, 2 September 2002)\u003cbr\u003e \u003cbr\u003e \"...I particularly liked the authors' attention-grabbing anecdotes as they successfully guide the reader's focus towards the boardroom...\" (Computer Bulletin, January 2003) ROB AALDERS has held senior strategic and line management positions in a variety of companies in Europe, Australia and Asia during 25 years in the IT industry. His strength lies in his ability to devise strategic plans for organizations and to define how they should be implemented.\u003cbr\u003e \u003cbr\u003e Aalders has carried out assignments for multinational and governmental agencies including Australia Post, QANTAS, the National Rail Corporation and the Hong Kong Transport Department. He has gained line management experience, mostly in the transportation sector, which gives a business focus and practical orientation to his strategic studies.\u003cbr\u003e \u003cbr\u003e PETER HIND of IDC works as a freelance analyst for the local IT industry. He runs InTEP executive forums for IDC in Australia and New Zealand and complements the resulting anecdotal research by conducting IDC's annual 'Forecast for Management' survey of around 8000 IS executives. A regular columnist for CIO magazine on both sides of the Tasman, he is passionate about taking the focus in IT off the technology and onto the better exploitation of information. Hind previously worked in sales and marketing with NCR Australia, Sigma Data and Unisys Australia. Are you an IT manager?\u003cbr\u003e \u003cbr\u003e Do you need guidance on the principles of management specific to managing IT?\u003cbr\u003e \u003cbr\u003e If you are from a technical background and newly promoted to a managerial role or an experienced manager whose responsibilities have expanded to include managing IT, the answer is probably 'yes'. This book provides you with the information you need to survive and succeed.\u003cbr\u003e \u003cbr\u003e The authors show IT managers how to manage and organize an effective IT unit by:\u003cbr\u003e * agreeing business rules\u003cbr\u003e \u003cbr\u003e * establishing service level agreements\u003cbr\u003e \u003cbr\u003e * establishing sound governance\u003cbr\u003e \u003cbr\u003e * preparing for the future\u003cbr\u003e Practical tips and techniques for successful management are provided in the form of 'real life' anecdotes, checklists and templates, and guidance is given on potential problem areas such as managing vendors, using consultants, business process engineering and disaster recovery.\u003cbr\u003e \u003cbr\u003e An invaluable guide to IT managers from both general and technical backgrounds Accessible, refreshingly candid, but above all helpful, this pragmatic guide addresses a real need by dealing with the problems that face the new IT manager. By providing a number of practical recommendations and approaches including how to make the transition from technical professional to manager and dealing with people, to giving advice and guidance on organization structure, architecture and planning approaches, this book covers a whole raft of issues essential to managing an IT unit.\u003cbr\u003e \u003cbr\u003e If you have chosen to move from the safe haven of technology to the unpredictable world of management, this book could make the difference between success and failure.\u003cbr\u003e \u003cbr\u003e \"The IT Manager's Survival Guide is well named. Aimed at the techie becoming an IT Manager it covers the many alligators of IT management - from legacy systems to managing vendors - in easy chunks with checklists. It also provides the new manager with help to get ahead of the game by including articles from experts on what is wrong with IT management and a set of short reviews of management theorists from Strassman to Mayo.\u003cbr\u003e \u003cbr\u003e I recommend this book for those who would like to buck the trend - the average tenure of an IT Manager is about 900 days - and run an IT outfit appreciated by customers and staff.\"\u003cbr\u003e Gill Ringland, Fellow of the British Computer Society and Member of the BCS Management Forum. Author of Scenario Planning: Managing for the Future.","brand":"Wiley","offers":[{"title":"Default Title","offer_id":47990270558437,"sku":"NP9780470844540","price":90.0,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1842\/7735\/files\/9780470844540.jpg?v=1761787143","url":"https:\/\/k12savings.com\/products\/the-it-managers-survival-guide-isbn-9780470844540","provider":"K12savings","version":"1.0","type":"link"}