The Fundamentals of Organizational Behavior

This primer offers MBA and other advanced students exposure to the basic theories and concepts of organizational behavior and management.

• 
  
• Delivers the basic theories and concepts of organizational behavior and management in a concise format.
  
• Includes ‘Guides for Managers' which show how managers can apply these theories.
  
• Supplemental materials include exercises and cases.
  
• Covers topical issues such as diversity, technology and e-business.
  
• Executive edition of Tosi and Mero's successful textbook, Managing Organizational Behavior (Blackwell Publishing, Fourth Edition, 2000

Acknowledgments ix

Block I Introduction

1 Managing Organizational Behavior 2

Basic Model of Behavior 4

The Context of Twenty-First-Century Organizational Behavior 5

The Field of Organizational Behavior 9

Managing Organizational Performance 14

What Do Managers Really Do? 15

Block II A Focus on the Individual

2 Personality and Individual Differences 20

Fundamentals of Personality 22

Personality in Organizational Settings 30

Ability 32

3 Attitudes and Accommodation to Work 37

Fundamentals of Work Attitudes 38

A Model of Attitudes 40

Attitudinal Consistency and Cognitive Dissonance 42

Socialization: Developing Work-Related Attitudes and Behaviors 44

Organizational Commitment and Accommodation 48

4 Individual Perception, Judgment, and Attribution 54

Fundamentals of Perception 55

Judgment Biases and Errors 58

Attribution Theory: Finding Causes of Behavior 60

Some Organizational Implications of Perceptual and Attributional Biases 64

5 Motivation and Performance 68

Motivation and Performance 69

The Fundamentals of Motivation and Performance 70

Motivation: The Content Theories 73

Motivation: The Process Theories 80

Block III The Context of Organizational Behavior

6 Group and Team Performance 94

The Fundamentals of Groups and Teams 96

Group Development 99

Team Effectiveness Issues 101

Group Processes 103

Group Dynamics 106

Social Influences on Behavior 109

Virtual Teams 110

7 Culture: National and Organizational 114

The Hofstede Model of National Culture 115

Organizational Consequences of National Cultural Differences 119

Organizational Culture 123

The Modal Personality of Top Management and Types of Organizational Cultures 131

Organizational Subcultures 133

Organizational Culture: Some Special Cases 134

8 Organizational Structure and Design 139

The Fundamentals of Organizational Structure 140

Organizations: The Effects of Technology and Markets 142

Formal Organizations: Design and Structure 149

Organizational Design Alternatives 150

Block IV Integrating Behavioral Theory into Effective Management and Leadership

9 Managing Performance: The Influence of Technology and Knowledge 162

The Context of Performance Management 164

Task Specialists: Managing their Performance 168

Managing Knowledge Workers 175

10 Conflict 183

The Nature of Conflict 185

Diagnosing Conflict 191

Individual Responses to Conflict 194

Improving Organizational Response to Conflict 198

11 Decision-Making 204

Characteristics of the Decision-Making Process 206

Models of Decision-Making 207

Improving Individual Decision-Making 210

Improving Group Decision-Making 213

Social Influences on Group Decision-Making 217

12 Power and Politics in Organizations 222

A Model of Influence Processes in Organizations 223

Acquiring and Maintaining Organizationally Based Influence 230

Acquiring and Maintaining Personal-Based Influence 235

Organizational Politics 238

13 Leadership 247

Trait Approaches to Leadership 249

Behavioral Approaches to Leadership 250

Contingency Theories of Leadership 253

Process Theories of Leadership 259

Substitutes for Leadership 262

14 Organizational Change 268

How our Work Life is Changing 269

Stages of Successful Change 271

Resistance to Change 273

Helping Individuals Cope with Change 278

Organizational Development 281

Name Index 286

Subject Index 291

"The authors provide a very readable integration of organizational behavior concepts and research findings illustrating the 'hard skills' in managing people. 'The Guides for Managers' included in each chapter offer valuable summaries for practice." Ronald Burke, York University

Neal P. Mero is Assistant Professor of Management at the University of Mississippi. He is the co-author with Henry L. Tosi and John R. Rizzo of Managing Organizational Behavior (Blackwell Publishing, Fourth Edition, 2000). He has won several teaching awards and consulted for numerous government and private organizations in areas of organizational behavior and human resource management.

Henry L. Tosi is McGriff Professor of Management at the University of Florida. The founding editor of The Leadership Quarterly, Tosi has served on various editorial review boards, authored over 60 journal articles, and held several positions within the Academy of Management. He is the co-author with Neal P. Mero and John R. Rizzo of Managing Organizational Behavior (Blackwell Publishing, Fourth Edition, 2000).

Henry Tosi and Neal Mero have developed this concise and lively primer that maintains the critical theory, research and application elements of their highly successful text Managing Organizational Behavior (Blackwell Publishing, Fourth Edition, 2000). They present the information in a condensed format geared for professors with MBA and other advanced students who want to explore the application of modern management practices in a complex environment.

It is a highly flexible resource and can be used:

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• To ensure that all students on an advanced course have the same level of theoretical understanding.
  
• To give experienced students material on fast-changing areas such as technology and e-business.
  
• As a complement to courses where original readings are used or a skills-based approach is taken.
  
• As the basis for a course which is team taught or presented in modular form.
  
• As a basis for executive education training or distance learning.

Each chapter includes ‘Guides for Managers' which show how managers can apply the theories in question. Supplemental materials are available online to allow the instructor to draw upon exercises and cases to further enhance the learning experience for students.