{"product_id":"the-empathy-gap-isbn-9781394332793","title":"The Empathy Gap","description":"\u003cdiv\u003e \u003cp\u003e\u003cb\u003eA groundbreaking new handbook for business leaders who want to form stronger connections with the people they lead.\u003cbr\u003e\u003c\/b\u003e\u003c\/p\u003e \u003c\/div\u003e \u003cdiv\u003e \u003cp\u003eIn \u003ci\u003eThe Empathy Gap\u003c\/i\u003e, corporate strategy and management consultant Daniel Murray delivers a unique and unconventional approach to contemporary leadership, emphasising the power of empathy. Empathy is not just a secondary soft skill, but rather a powerful tool for driving performance, fostering innovation and leading in today’s complex, diverse and fast-paced world. Exhibiting empathy is not a magical skill that some people have and others don’t. It is a capability that we can all build and nurture.  \u003c\/p\u003e \u003c\/div\u003e \u003cdiv\u003e \u003cp\u003eDrawing on the latest research, personal anecdotes and real-world case studies, Murray lays out a detailed and practical guide for leaders to harness the transformative power of empathy and achieve outstanding results in their organisations.  \u003c\/p\u003e \u003c\/div\u003e \u003cdiv\u003e \u003cp\u003e\u003cb\u003eDiscover:\u003cbr\u003e\u003c\/b\u003e\u003c\/p\u003e \u003cul\u003e \u003cli\u003eEngaging and revealing questions that can help build stronger connections with your colleagues\u003c\/li\u003e \u003cli\u003eDetailed guides to addressing issues with your team members, managing challenges and making decisions\u003c\/li\u003e \u003cli\u003eStrategies for building a leadership style that’s based on trust, curiosity and understanding\u003c\/li\u003e \u003c\/ul\u003e \u003c\/div\u003e \u003cdiv\u003e \u003cp\u003e\u003cbr\u003eAn invaluable resource for corporate leaders, business managers, human resources professionals and board members, \u003ci\u003eThe Empathy Gap\u003c\/i\u003e helps leaders develop their empathetic capabilities, leading to long-term, sustainable business success — without sacrificing culture. \u003c\/p\u003e \u003c\/div\u003e \u003cp\u003ePreface ix\u003c\/p\u003e \u003cp\u003eIntroduction: What if They Don’t Want to Do It? xiii\u003c\/p\u003e \u003cp\u003e1 Understanding the cognitive challenges of empathy 1\u003c\/p\u003e \u003cp\u003e2 The Empathy Process: a step- by- step guide 31\u003c\/p\u003e \u003cp\u003e3 Navigating uncertainty with empathy 55\u003c\/p\u003e \u003cp\u003e4 Challenging the way you see the world 85\u003c\/p\u003e \u003cp\u003e5 Leading with empathy 105\u003c\/p\u003e \u003cp\u003e6 Influencing and inspiring through empathy 121\u003c\/p\u003e \u003cp\u003e7 Building an empathic organisational culture 137\u003c\/p\u003e \u003cp\u003e8 When the robots start to cry 149\u003c\/p\u003e \u003cp\u003eConclusion: The hardest skill we learn 163\u003c\/p\u003e  \u003cp\u003e\u003cb\u003eDANIEL MURRAY\u003c\/b\u003e helps frustrated leaders unlock their true performance. A consultant and keynote speaker, Daniel harnesses organisations’ most powerful assets, their people, through leadership skills that actually work.   \u003c\/p\u003e\u003cp\u003e\u003cb\u003eLEAD WITH EMPATHY, BUILD WITH PURPOSE AND DELIVER RESULTS\u003c\/b\u003e \u003c\/p\u003e\u003cp\u003eIn today’s global world, workplaces are made up of many different people who hold many different views, and we don’t always all agree. So how can we bring people together, bridge the gap and work successfully as a team? The answer is through empathy. \u003c\/p\u003e\u003cp\u003eIn \u003ci\u003eThe Empathy Gap\u003c\/i\u003e, leadership expert Daniel Murray shows how empathy can be a powerful tool for driving performance, fostering innovation and leading in complex, diverse and fast-paced organisations. Drawing on the latest research, personal anecdotes and real-world case studies, this guide shares how to: \u003c\/p\u003e\u003cul\u003e\n\u003cli\u003eask the right questions to better connect with others\u003c\/li\u003e \u003cli\u003eaddress issues and differences within your team\u003c\/li\u003e \u003cli\u003ebuild a leadership style based on trust, curiosity and understanding.\u003c\/li\u003e\n\u003c\/ul\u003e \u003cp\u003eIt’s only by working together that we can drive sustainable business success. \u003ci\u003eThe Empathy Gap\u003c\/i\u003e shows you how to create a more engaging, collaborative culture where you and your colleagues support and uplift one another as you work toward your common goals.\u003c\/p\u003e","brand":"Wiley","offers":[{"title":"Default Title","offer_id":47990214295781,"sku":"NP9781394332793","price":21.95,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1842\/7735\/files\/9781394332793.jpg?v=1761786933","url":"https:\/\/k12savings.com\/products\/the-empathy-gap-isbn-9781394332793","provider":"K12savings","version":"1.0","type":"link"}