{"product_id":"the-conflict-and-communication-activity-book-isbn-9780814471678","title":"The Conflict and Communication Activity Book: 30 High-Impact Training Exercises for Adult Learners","description":"\u003cp\u003e\"Every workplace has its share of conflict, and one of training's universal goals is to help organizations resolve it in a way that brings benefit to everyone involved. This timely activity book offers 30 ready-to-use exercises trainers can use to help workshop participants communicate more effectively and create positive outcomes from conflict situations. The Conflict and Communication Activity Book features: * Field-proven exercises from the authors' worldwide experience * Easy-to-follow instructions for preparation, additional reading, and Q  A processes * Valuable essays on handling conflict situations * An Exercise Matrix to sort activities by type, length, and other parameters It also includes a jam-packed Trainer's Toolbox containing more than sixty handouts, flipcharts, and overheads; workshop agendas; instructions for breakout sessions; and tons more. From the quick-fix solutions of the \"\"My Workshop Starts in Five Minutes\"\" section to fully developed sessions, this book will be every educator's best friend.\"\u003c\/p\u003e","brand":"AMACOM","offers":[{"title":"Default Title","offer_id":46142825726181,"sku":"NP9780814471678","price":39.99,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1842\/7735\/files\/9780814471678.jpg?v=1747941279","url":"https:\/\/k12savings.com\/products\/the-conflict-and-communication-activity-book-isbn-9780814471678","provider":"K12savings","version":"1.0","type":"link"}