{"product_id":"the-comsoc-guide-to-managing-telecommunications-projects-isbn-9780470284759","title":"The ComSoc Guide to Managing Telecommunications Projects","description":"This pocket guide provides an overview of the telecommunications environment as it has evolved over the past few years, illustrating the need for project management, the significance of project success to the companies, and the application of key project management processes within the telecom environment. Topics covered include: scope management, time management, cost management, procurement management, risk management, communications, quality, human resources, and Integration. It offers professionals a brief and accessible guide to managing telecommunication projects in the 21st century. \u003cp\u003ePreface ix\u003c\/p\u003e \u003cp\u003eAcronyms xiii\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 1 Evolution of The Telecommunications Industry 1\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eMonopoly Status 1\u003c\/p\u003e \u003cp\u003eCompetition for Long Distance Services 3\u003c\/p\u003e \u003cp\u003eCompetition for Local Services 4\u003c\/p\u003e \u003cp\u003eCompetition Starts to Spread 5\u003c\/p\u003e \u003cp\u003eInternet and Multimedia Disrupt the Basic Networks 6\u003c\/p\u003e \u003cp\u003eA New Telecom Environment 7\u003c\/p\u003e \u003cp\u003eWhat About the Future? 10\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 2 Why is PM Important, Especially in Telecommunications? 11\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eTeam Diversity 11\u003c\/p\u003e \u003cp\u003eResource Limitations 12\u003c\/p\u003e \u003cp\u003eTime Constraints and Limitations 12\u003c\/p\u003e \u003cp\u003eRisk Management 12\u003c\/p\u003e \u003cp\u003eEnsuring Quality 12\u003c\/p\u003e \u003cp\u003eScope Definition 13\u003c\/p\u003e \u003cp\u003eProject Objectives 15\u003c\/p\u003e \u003cp\u003eWhat About Telecom Projects? 17\u003c\/p\u003e \u003cp\u003eTehnologies 17\u003c\/p\u003e \u003cp\u003eServices 18\u003c\/p\u003e \u003cp\u003eCompanies in the Business 18\u003c\/p\u003e \u003cp\u003eRegulatory Environment 18\u003c\/p\u003e \u003cp\u003eSuccessful Business Model 19\u003c\/p\u003e \u003cp\u003eInternal Corporate Structures 19\u003c\/p\u003e \u003cp\u003eCustomers 19\u003c\/p\u003e \u003cp\u003eThe Best Way to Market 20\u003c\/p\u003e \u003cp\u003eService Models 20\u003c\/p\u003e \u003cp\u003eNetwork Architecture 20\u003c\/p\u003e \u003cp\u003eConclusion 21\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 3 Project Management Basics 25\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eIntegration 31\u003c\/p\u003e \u003cp\u003eProject Scope Management 32\u003c\/p\u003e \u003cp\u003eTime Management 32\u003c\/p\u003e \u003cp\u003eCost Management 32\u003c\/p\u003e \u003cp\u003eProcurement Management 33\u003c\/p\u003e \u003cp\u003eRisk Management 33\u003c\/p\u003e \u003cp\u003eCommunications Management 33\u003c\/p\u003e \u003cp\u003eHuman Resources Management 34\u003c\/p\u003e \u003cp\u003eQuality Management 34\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 4 Getting Started on Your Project 37\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eWhy Do Projects? 37\u003c\/p\u003e \u003cp\u003eThe Requirements 41\u003c\/p\u003e \u003cp\u003eWhat Happens Before the Team Arrives? 42\u003c\/p\u003e \u003cp\u003eSetting Project Objectives 44\u003c\/p\u003e \u003cp\u003eGeneral Description, Skills Analysis, and Stakeholders, and Risk Analysis 44\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 5 Who Is Involved? 45\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eProject Sponsor 45\u003c\/p\u003e \u003cp\u003eStakeholders 46\u003c\/p\u003e \u003cp\u003eManagement 48\u003c\/p\u003e \u003cp\u003eFunctional Managers 48\u003c\/p\u003e \u003cp\u003eThe Type of Company Hosting the Project 49\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 6 Setting Business and Project Objectives 51\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eSMART Objectives 52\u003c\/p\u003e \u003cp\u003eSpecific 53\u003c\/p\u003e \u003cp\u003eMeasurable 53\u003c\/p\u003e \u003cp\u003eAchievable 53\u003c\/p\u003e \u003cp\u003eRealistic 54\u003c\/p\u003e \u003cp\u003eTime-Bound 54\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 7 What Is to be Included? 55\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eBuilding the Charter 55\u003c\/p\u003e \u003cp\u003eScope Description 56\u003c\/p\u003e \u003cp\u003eScope Management Plan 64\u003c\/p\u003e \u003cp\u003eWhere Will the Resources Come From? 70\u003c\/p\u003e \u003cp\u003eThe Work Breakdown Structure 71\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 8 Going Outside the Company for Products and Services 77\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eDefinition of Requirements 78\u003c\/p\u003e \u003cp\u003eSolicitation 78\u003c\/p\u003e \u003cp\u003eRFI 78\u003c\/p\u003e \u003cp\u003eRFP 80\u003c\/p\u003e \u003cp\u003eRFQ 83\u003c\/p\u003e \u003cp\u003eVendor Selection 83\u003c\/p\u003e \u003cp\u003eContract Management 83\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 9 Managing Risk in Telecom Projects 85\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eRisk Management 85\u003c\/p\u003e \u003cp\u003eContingency is Expected to be Spent 94\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 10 Who Tells What to Whom? 97\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eCommunications Management 97\u003c\/p\u003e \u003cp\u003eGeneral Communications 98\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 11 Creating the Timelines 103\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eTask Duration 103\u003c\/p\u003e \u003cp\u003eDependencies 104\u003c\/p\u003e \u003cp\u003eFinish–Start Dependency 105\u003c\/p\u003e \u003cp\u003eStart–Start Dependency 105\u003c\/p\u003e \u003cp\u003eFinish–Finish Dependency 105\u003c\/p\u003e \u003cp\u003eStart–Finish Dependency 105\u003c\/p\u003e \u003cp\u003eMandatory and Discretionary Dependencies 108\u003c\/p\u003e \u003cp\u003eLags and Leads 108\u003c\/p\u003e \u003cp\u003eProject Logic Diagram 109\u003c\/p\u003e \u003cp\u003eCritical Path 112\u003c\/p\u003e \u003cp\u003eForward Pass 114\u003c\/p\u003e \u003cp\u003eBackward Pass 116\u003c\/p\u003e \u003cp\u003eFloat 117\u003c\/p\u003e \u003cp\u003eShowing the Schedule 118\u003c\/p\u003e \u003cp\u003eIncluding Contingency 118\u003c\/p\u003e \u003cp\u003eCollapsing the Schedule 121\u003c\/p\u003e \u003cp\u003eEffort-Driven and Duration-Driven Tasks 122\u003c\/p\u003e \u003cp\u003eAnd then . . . 123\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 12 Managing the Costs 125\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eTypes of Costs 127\u003c\/p\u003e \u003cp\u003eProfitability Measures 128\u003c\/p\u003e \u003cp\u003eEstimating the Costs 130\u003c\/p\u003e \u003cp\u003eProject Budgets and Planning the Project Cost 132\u003c\/p\u003e \u003cp\u003eManaging the Costs 139\u003c\/p\u003e \u003cp\u003eProject Communications Planning and the Communications Matrix 139\u003c\/p\u003e \u003cp\u003eStatus Reporting 141\u003c\/p\u003e \u003cp\u003eMeetings 142\u003c\/p\u003e \u003cp\u003ePreparing the Agenda 143\u003c\/p\u003e \u003cp\u003eInviting the Right People 144\u003c\/p\u003e \u003cp\u003eInforming the People of Their Roles at the Meeting 146\u003c\/p\u003e \u003cp\u003eUsing the Meeting Time Effectively 147\u003c\/p\u003e \u003cp\u003eMotivating People to Communicate Properly 150\u003c\/p\u003e \u003cp\u003eElectronic Tools for Communications 150\u003c\/p\u003e \u003cp\u003eMonitor and Control 151\u003c\/p\u003e \u003cp\u003eSome Suggestions 152\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 13 Managing the Developments 155\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 14 Managing the People 163\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eOrganization Structures for Projects 164\u003c\/p\u003e \u003cp\u003eManagement Styles 167\u003c\/p\u003e \u003cp\u003eAutocratic 168\u003c\/p\u003e \u003cp\u003ePaternalistic 169\u003c\/p\u003e \u003cp\u003eDemocratic 169\u003c\/p\u003e \u003cp\u003eLaissez-faire 169\u003c\/p\u003e \u003cp\u003eLeadership 170\u003c\/p\u003e \u003cp\u003eTeam Building 172\u003c\/p\u003e \u003cp\u003eMotivation 174\u003c\/p\u003e \u003cp\u003eConflict 175\u003c\/p\u003e \u003cp\u003eLearning Organization 177\u003c\/p\u003e \u003cp\u003eManaging the Workloads of the Team Members 178\u003c\/p\u003e \u003cp\u003eSome Suggestions for Good Participation and Good Management 178\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 15 What Is the Gain? 181\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eGood People 181\u003c\/p\u003e \u003cp\u003eUnderstanding the Value of the Product 182\u003c\/p\u003e \u003cp\u003eClear Project Objectives 182\u003c\/p\u003e \u003cp\u003eClearly Defined Scope 182\u003c\/p\u003e \u003cp\u003eGood Planning 183\u003c\/p\u003e \u003cp\u003eStrong Change Control 183\u003c\/p\u003e \u003cp\u003eWell-Connected Team 184\u003c\/p\u003e \u003cp\u003eEffective Communication 184\u003c\/p\u003e \u003cp\u003eReferences 185\u003c\/p\u003e \u003cp\u003eIndex 187\u003c\/p\u003e   \"This book is for those involved in line and staff functions at telecommunications companies who manage projects of any size. It will also be of interest to manufacturers and suppliers who serve the telecommunications industry, Internet providers, and companies that make products for the datacom industry. The book begins with an overview of the role of project management in the telecommunications industry, then gives advice on how to define the project scope. It outlines the procurement cycle, reviews issues of project risk, and addresses core aspects of project management such as building a schedule and budgeting.\" (\u003ci\u003eReference and Research Book News\u003c\/i\u003e, February 2011)\u003cbr\u003e \u003cbr\u003e    \u003cb\u003eCelia Desmond\u003c\/b\u003e is President of World Class Telecommunications, which provides training in management skills in business and telecommunications engineering environments. She is the project manager for the IEEE Communications Society Certification in Wireless Communications Engineering Technologies. Desmond has taught project management at four universities. A past president of IEEE Communications Society and past vice president of IEEE Engineering Management Society, Desmond has lectured internationally on programs for success. She is a Senior Member of IEEE.  \u003cb\u003eA concise, authoritative guide to twenty-first-century telecom project management\u003c\/b\u003e  \u003cp\u003eAs the telecommunications industry experiences ongoing rapid change, projects remain the driver of the industry's evolution. Projects continue to be crucial to the success of the companies offering products and services in this area. Written by a prominent leader in the field, this pocket guide provides an overview of the telecommunications environment as it has evolved over the past few years, illustrating the need for project management and providing a basic understanding of project management concepts. Going beyond standard processes and techniques to address the special—and changing—needs of the telecom industry, the book then demonstrates the application of project management best practices in the field.\u003c\/p\u003e \u003cp\u003eBeginning with a clear definition of a project and an outline of the players involved, the guide then helps you set your project and business objectives (and explains why they are not always the same). It explains how to analyze your project's scope and manage procurement. Next, various aspects of project risks are reviewed, along with communications requirements. From here, you'll delve into some of the core concepts of project management—building and maintaining a schedule, managing the costs, and keeping on top of developments. Then the task of managing people is explored, addressing management styles, team building, leadership, workloads, and rewards.\u003c\/p\u003e \u003cp\u003eThe guide illustrates, via sample projects, the application of project management—as advocated by the Project Management Institute—to the special needs of the telecom industry. The chapters work through three telecom projects from different corporate perspectives: the first involves the introduction of a new wireless technology, which will allow telecom services to remote cities using fourth-generation cellular technology; the second evolves an existing landline network from circuit switched to IP-based, delivering Internet services; and the third designs and installs a corporate customer network showcasing services offered by the industry.\u003c\/p\u003e \u003cp\u003ePeople in both line and staff functions at telecommunications companies who manage either large or small projects will find the featured project management techniques and their real-world applications invaluable. In addition, telecom companies, manufacturers and suppliers who serve the telecom industry, Internet providers, and companies that make products for the datacom industry will also benefit from this brief, accessible guide.\u003c\/p\u003e","brand":"Wiley-IEEE Press","offers":[{"title":"Default Title","offer_id":47990194045157,"sku":"NP9780470284759","price":76.95,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1842\/7735\/files\/9780470284759.jpg?v=1761786866","url":"https:\/\/k12savings.com\/products\/the-comsoc-guide-to-managing-telecommunications-projects-isbn-9780470284759","provider":"K12savings","version":"1.0","type":"link"}