{"product_id":"the-bullish-thinking-guide-for-managers-isbn-9780470137697","title":"The Bullish Thinking Guide for Managers","description":"\u003ci\u003eThe Bullish Thinking Guide for Managers\u003c\/i\u003e serves as an educational tool for proactively dealing with emotional distress that may affect advisors in the high-risk\/high-reward world of finance. In it, Dr. Alden Cass and Dr. Brian Shaw—with the help of Sydney LeBlanc—explore strategies that will help you recognize potential job stressors, manage office conflicts, and implement appropriate solutions. It will also assist you in developing a specific set of skills that will allow you to deal with the unpredictability of this environment.  Preface.  \u003cp\u003eAcknowledgments.\u003c\/p\u003e \u003cp\u003eAbout the Authors.\u003c\/p\u003e \u003cp\u003eIntroduction.\u003c\/p\u003e \u003cp\u003eTake Stock of Your Advisors Today.\u003c\/p\u003e \u003cp\u003eIs There any Doubt This Book Can Help You and Your Advisors?\u003c\/p\u003e \u003cp\u003eBullish Thinking Strategies for Positive Change.\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 1. Stop the \"Dance\".\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eAre You Turning a Blind Eye to Problems in Your Office?\u003c\/p\u003e \u003cp\u003eUnsung Heroes: Kicking or Kissing Butt?\u003c\/p\u003e \u003cp\u003eFinding Your \"Inner Coach\".\u003c\/p\u003e \u003cp\u003eHelp Yourself First; Then You Can Help Others.\u003c\/p\u003e \u003cp\u003eFacing the Hard Issues on Your Desk.\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 2. Bullish Thinking™.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eHow to Change Negative Behavior and Destructive Thoughts.\u003c\/p\u003e \u003cp\u003eAre You Listening to Their \"Silent Cries\" for Help?\u003c\/p\u003e \u003cp\u003eThe Symptoms Emerge.\u003c\/p\u003e \u003cp\u003eA Wall Street Tragedy: The Descent of Dave.\u003c\/p\u003e \u003cp\u003eWhat are the Consequences of Dave’s Bearish Thinking?\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 3. Linking Emotions\/Feelings, Behavior and Thinking.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eThe Science Behind Bullish Thinking.\u003c\/p\u003e \u003cp\u003eThe Science: Or, \"How to Be A Mind Reader\".\u003c\/p\u003e \u003cp\u003eAre You a Good Poker Player?\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 4. Getting to Know Yourself and Your Advisors.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eIntroducing the O.C.E.A.N System of Personalities.\u003c\/p\u003e \u003cp\u003eMirror, Mirror on the Wall.\u003c\/p\u003e \u003cp\u003eYou've Got Personality!\u003c\/p\u003e \u003cp\u003ePersonality Meets a Challenge: The O.C.E.A.N. System and the Big Five.\u003c\/p\u003e \u003cp\u003eThe Four Management Leadership Styles.\u003c\/p\u003e \u003cp\u003ePros and Cons of the Most Common Leadership Styles.\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 5. Advisor Mindset Categories.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eWhat is Driving Their Behavior?\u003c\/p\u003e \u003cp\u003eThe Five Common Advisor Mindsets: Take Your Advisors on an OCEAN Cruise.\u003c\/p\u003e \u003cp\u003eThe Soup: Get the Right People on the Bus.\u003c\/p\u003e \u003cp\u003eAre You Ready for Monday Morning?\u003c\/p\u003e \u003cp\u003eCase Study: Command and Control Manager vs. Contrarian Advisor.\u003c\/p\u003e \u003cp\u003eCase Study: Decision Maker Manager vs. Catalyst Advisor.\u003c\/p\u003e \u003cp\u003eCase Study: Igniter Manager vs. Perfectionist\/Facts and Details Advisor.\u003c\/p\u003e \u003cp\u003eReverse Engineering.\u003c\/p\u003e \u003cp\u003eMindsets, Leadership Styles, and Bullish Thinking.\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 6. How to Talk to Each Type of Advisor.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eTop Do's and Don'ts.\u003c\/p\u003e \u003cp\u003eEstablishing Clear Lines of Communication.\u003c\/p\u003e \u003cp\u003eDefine the Problem or Situation.\u003c\/p\u003e \u003cp\u003eWays to Get Your Advisor to “Open Up”.\u003c\/p\u003e \u003cp\u003eGet Out Your Crystal Ball: The Five Advisor Mindsets Under Stress, and How to Predict Their Reactions and Help Them.\u003c\/p\u003e \u003cp\u003eWhen Problem-Solving Doesn’t Work.\u003c\/p\u003e \u003cp\u003eI Have This Teenager I’d Like You to Meet.\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 7. Emotion Commotion.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eThe Moods, Vulnerabilities, and Emotional States of Your Advisors.\u003c\/p\u003e \u003cp\u003eThe Bottom Line: The Numbers.\u003c\/p\u003e \u003cp\u003eWhat's All the Commotion? Knowing How to Approach Emotion.\u003c\/p\u003e \u003cp\u003eUnderstand the Core Conflicts.\u003c\/p\u003e \u003cp\u003eBullish Thinking Resolves Core Stressors, Negative Thoughts.\u003c\/p\u003e \u003cp\u003eHow Bearish Thoughts Affect Performance.\u003c\/p\u003e \u003cp\u003eThe Quiet Spirit-Killer.\u003c\/p\u003e \u003cp\u003eUsing the H.A.R.D - E Technique with Your Advisors During a Sit-Down.\u003c\/p\u003e \u003cp\u003eEmotional Discipline: The Glue That Holds it all Together.\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 8. Therapy for Your Advisors.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eIt's All in the Family.\u003c\/p\u003e \u003cp\u003eThere's No Place Like Home? Our Findings.\u003c\/p\u003e \u003cp\u003eThe Solution.\u003c\/p\u003e \u003cp\u003eWhat Happens at Home, Stays at Home?\u003c\/p\u003e \u003cp\u003eSignificant Stressors in an Advisor’s Personal Life.\u003c\/p\u003e \u003cp\u003eHelping Your Advisors Work through Crises.\u003c\/p\u003e \u003cp\u003eHow to Channel a Crisis into Productivity for Your Advisor.\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 9. How to Motivate Your Advisors.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eHelp Them Capture More Assets and Produce at Higher Levels.\u003c\/p\u003e \u003cp\u003eAssertive or Demanding?\u003c\/p\u003e \u003cp\u003eMotivating for Higher Production Levels.\u003c\/p\u003e \u003cp\u003eThere Is No Cookie-Cutter Approach.\u003c\/p\u003e \u003cp\u003eConfidence-Building Strategies for Your Advisors.\u003c\/p\u003e \u003cp\u003eMotivation: Get It Straight from the Horse's Mouth!\u003c\/p\u003e \u003cp\u003eDealing with Sensitive Topics.\u003c\/p\u003e \u003cp\u003eUsing Emotion as a Strategy to Encourage Struggling Advisors.\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 10. Harnessing Your Team of Advisors.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eStructuring, Profiling, and Managing.\u003c\/p\u003e \u003cp\u003eHow to Help Your Advisors Structure Their Team.\u003c\/p\u003e \u003cp\u003eUsing the O.C.E.A.N System to \"Team\" Profile Your Advisors.\u003c\/p\u003e \u003cp\u003eCase Study.\u003c\/p\u003e \u003cp\u003eHow to Use Profiling Strategies to Solve Team Communication Problems.\u003c\/p\u003e \u003cp\u003eCombining Moods, Mindsets, and Skills, and Managing a Team in Crisis.\u003c\/p\u003e \u003cp\u003e\"There Is a Major Crisis and I Need Help\".\u003c\/p\u003e \u003cp\u003ePut Yourself in Harold's Shoes.\u003c\/p\u003e \u003cp\u003eHarold's Bullish Thinking Coaching Session: Help Is On the Way.\u003c\/p\u003e \u003cp\u003eBullish Thinking Solutions.\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 11. The Psychology of the SuperStar.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eManaging Egos and Attitudes While Preserving the Bottom Line.\u003c\/p\u003e \u003cp\u003eManaging the Superstar Advisor.\u003c\/p\u003e \u003cp\u003eThe Everyday Superstar.\u003c\/p\u003e \u003cp\u003eThe Vulnerable Superstar.\u003c\/p\u003e \u003cp\u003eHow to Distinguish Snakes from Peacocks?\u003c\/p\u003e \u003cp\u003eNarcissists And Psychopaths: The Danger Zone of Management.\u003c\/p\u003e \u003cp\u003eManaging the Everyday Superstar Advisor.\u003c\/p\u003e \u003cp\u003eCreate the Environment.\u003c\/p\u003e \u003cp\u003eRight and Wrong Ways to Deal with Entitlement and Arrogance.\u003c\/p\u003e \u003cp\u003eA Coach's Perspective on High Achievers.\u003c\/p\u003e \u003cp\u003eThe Good News.\u003c\/p\u003e \u003cp\u003eThe Not-So-Good News.\u003c\/p\u003e \u003cp\u003eShaping Your Top Advisors.\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 12. Think Like a Shrink: You are Not Alone.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eFighting Stigma in the Workplace.\u003c\/p\u003e \u003cp\u003eWhat You Don't Know Could Hurt . . . Well . . . Everybody.\u003c\/p\u003e \u003cp\u003eThink Like a Shrink: Trained Observations.\u003c\/p\u003e \u003cp\u003eWhich Drugs May Be Impacting Your Advisors?\u003c\/p\u003e \u003cp\u003eJob One: Keep Your Eyes and Ears Open.\u003c\/p\u003e \u003cp\u003eI Learned a Little Too Late.\u003c\/p\u003e \u003cp\u003eA Fatal Lesson.\u003c\/p\u003e \u003cp\u003eWhat to Do: The Next Steps.\u003c\/p\u003e \u003cp\u003eA Darker Side of the Business.\u003c\/p\u003e \u003cp\u003eThe Room of Silence.\u003c\/p\u003e \u003cp\u003eOther Avenues of Help for You.\u003c\/p\u003e \u003cp\u003eAdditional Support for Managers.\u003c\/p\u003e \u003cp\u003eHope for the Future: Remember, You are Never Alone.\u003c\/p\u003e \u003cp\u003eThe Last Word . . . the First Step.\u003c\/p\u003e \u003cp\u003eAppendix A. Dr. Alden Cass’ Landmark Research Study.\u003c\/p\u003e \u003cp\u003eCasualties of Wall Street: An Assessment of the Walking Wounded.\u003c\/p\u003e \u003cp\u003eIntroduction.\u003c\/p\u003e \u003cp\u003eMethod.\u003c\/p\u003e \u003cp\u003eParticipants.\u003c\/p\u003e \u003cp\u003eLocation.\u003c\/p\u003e \u003cp\u003eInstruments.\u003c\/p\u003e \u003cp\u003eProcedure.\u003c\/p\u003e \u003cp\u003eResults.\u003c\/p\u003e \u003cp\u003eDiscussion.\u003c\/p\u003e \u003cp\u003eAppendix B. Bad Medicine for Wall Street.\u003c\/p\u003e \u003cp\u003eAlcohol Use and Other Substance Abuse Trends during War and other Catastrophic. Events.\u003c\/p\u003e \u003cp\u003eAbstract.\u003c\/p\u003e \u003cp\u003eBad Medicine for Wall Street: Alcohol Use Trends During War.\u003c\/p\u003e \u003cp\u003eMethod.\u003c\/p\u003e \u003cp\u003eParticipants.\u003c\/p\u003e \u003cp\u003eMaterials.\u003c\/p\u003e \u003cp\u003eDesign and Procedure.\u003c\/p\u003e \u003cp\u003eResults.\u003c\/p\u003e \u003cp\u003e\u003cb\u003eDr. Alden Cass\u003c\/b\u003e, PhD, is a licensed clinical psychologist and performance coach for competitive executives, athletes, and musicians. He is Presidentand Chief Consultant of Catalyst Strategies Group, a team of psychologists specializing incoaching financial services executives andindividuals performing under stressful jobconditions. Dr. Cass conducted the nation'sfirst clinical investigation in twenty-five yearson the mental health of stockbrokers. He also writes a Web column for \u003ci\u003eTrader Monthly\u003c\/i\u003e magazine and \u003ci\u003eTheStreet.com\u003c\/i\u003e, and is a bimonthly columnist for \u003ci\u003eOn Wall Street\u003c\/i\u003e magazine.\u003c\/p\u003e \u003cp\u003e\u003cb\u003eDr. Brian F. Shaw\u003c\/b\u003e, PhD, is a professor of psychiatry and public health science, a clinical psychologist, and one of the originators of applied cognitive-behavioral therapy. He is the coauthor of \u003ci\u003eAddiction and Recovery For Dummies\u003c\/i\u003e (Wiley) and \u003ci\u003eCognitive Therapy of Depression\u003c\/i\u003e, and the principal of BFS Consulting, a sports and entertainment consulting firm based in Toronto, Canada.\u003c\/p\u003e \u003cp\u003e\u003cb\u003eSydney LeBlanc\u003c\/b\u003e is a thirty-year financial services industry veteran, journalist, publisher, and author, as well as a codirector of The Fisher LeBlanc Group.\u003c\/p\u003e \u003cp\u003eToday's financial professionals—from stockbrokers and commodities traders to wealth managers and investment advisors—are working under the peril of \"producing at all costs.\" The pressure produced by these situations hasincreased the levels of stress and anxiety within this field and enhanced the amount of burnout and depression experienced by its participants.\u003c\/p\u003e \u003cp\u003eAs a manager in the high-risk\/high-reward worldof finance, you need to identify, address, and eliminate these destructive forces if you intend on maintaining your employees' mental well-being and, ultimately, improving their performance. But in order to do so, you must first develop a specific set of skills that will allow you to deal with the volatility and unpredictability of this environment.\u003c\/p\u003e \u003cp\u003eIn \u003ci\u003eThe Bullish Thinking Guide for Managers\u003c\/i\u003e, Dr. Alden Cass and Dr. Brian Shaw—with the help of Sydney LeBlanc—explore the obstacles advisors must overcome on a daily basis, explain how these challenges can lead to emotional breakdowns, and discuss positive ways of coping with them. Step by step, you'll learn how to use Cass and Shaw's strategies, which are rooted in cognitive-behavioral therapy, to recognize the warning signs of serious \"Bearish Thoughts\" in both yourself and your advisors, manage office conflicts, and implement appropriate solutions.\u003c\/p\u003e \u003cp\u003eAlong the way, you'll become familiar with proven approaches that will allow you and your advisors to operate effectively in this dynamic and demanding industry. Some of the methods covered include:\u003c\/p\u003e \u003cul\u003e \u003cli\u003eThe \"Bullish Thinking\" crisis management technique\u003c\/li\u003e \u003cli\u003eThe O.C.E.A.N. system (Openness, Conscientiousness, Extraversion, Agreeableness, Neuroticism) of understanding leadership styles\u003c\/li\u003e \u003cli\u003eThe descriptive process of discovering an advisor's mindset\u003c\/li\u003e \u003cli\u003eAnd much more\u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003eWhile The Bullish Thinking Guide for Managers serves asan educational tool for proactively dealing with emotional distress that may affect your advisors, it can also be used as a personal resource to help avoid and alleviate your own job stressors. Filled with in-depth insights, informative case studies, and engaging real-world examples, this book will help you run a healthy and profitable office as you lead your advisors through periods of emotional distress and put them back on a more positive path to productivity. Used in conjunction with the companion volume for your advisors and brokers, \u003ci\u003eBullish Thinking: The Advisor's Guide to Surviving and Thriving on Wall Street\u003c\/i\u003e, this book can help keep your team healthy and performing.\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePraise for \u003ci\u003eThe Bullish Thinking Guide for Managers\u003c\/i\u003e\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\"Many of us in the financial services industry have, regrettably, known an advisor or executive who we should have helped but through our ignorance or inaction needlessly suffered. Our industry needs guidance on how to identify those in trouble, and in \u003ci\u003eThe Bullish Thinking Guide for Managers\u003c\/i\u003e, we now have it. Please use this book to help those in need with whom we work every day.\"\u003cbr\u003e—\u003cb\u003eChristopher L. Davis\u003c\/b\u003e, President, The Money Management Institute\u003c\/p\u003e \u003cp\u003e\"Bullish Thinking is a tool that all branch managers must have in their arsenal. It doesn't sugar-coat the problems and challenges these heroes face every day. The real case studies provide substantive food for thought and solutions that are easy to implement. It helps the manager on a personal level and shows him or her how to help their advisors who may be in crisis.\"\u003cbr\u003e—\u003cb\u003eKeith Gregg\u003c\/b\u003e, President and co-CEO, First Allied Securities\u003c\/p\u003e \u003cp\u003e\"Dr. Cass's Bullish Thinking coaching, seminars, and private sessions have helped countless managers deal with personal challenges on the job, and the challenges their advisors face. The Bullish Thinking Guide for Managers is an excellent resource. The teamwork of Dr. Cass and Dr. Shaw is unmatched in the financial services industry.\"\u003cbr\u003e—\u003cb\u003eLeo Pusateri\u003c\/b\u003e, President, Pusateri Consulting and Training, LLC, Buffalo; author, \u003ci\u003eMirror Mirror on the Wall Am I the Most Valued of Them All?\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e\"Dr. Cass's and Dr. Shaw's observations are powerful and cut right to the underlying issues in our industry. Our only assets are people. They enter and leave the building every day. The health of our industry and the success of our clients are directly linked to the emotional well being of the professionals that serve.\"\u003cbr\u003e—\u003cb\u003eTimothy J. Pagliara\u003c\/b\u003e, Managing Partner, Capital Trust Wealth Management\u003c\/p\u003e \u003cp\u003e\"With the minute-by-minute demands on financial advisors and their managers, it is hard not to believe that many, if not most, of these dedicated professionals experience some form of anxiety, depression, or burnout at a point in their careers—at least once! These professionals can embrace the Bullish Thinking strategies contained in this book to help them understand the emotional roller coaster their advisors and brokers are riding, how to deal with these stressful emotions, and discover the healthy and positive solutions to keep productive advisors on top of their game. An intelligent and unique read, an immense help for managers, and a positive solution for all in our industry!\"\u003cbr\u003e—\u003cb\u003eJ. William \"Bill\" Cooley\u003c\/b\u003e, President and founder, Success Continuing Education\u003c\/p\u003e","brand":"Wiley","offers":[{"title":"Default Title","offer_id":47990178873573,"sku":"NP9780470137697","price":39.95,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1842\/7735\/files\/9780470137697.jpg?v=1761786806","url":"https:\/\/k12savings.com\/products\/the-bullish-thinking-guide-for-managers-isbn-9780470137697","provider":"K12savings","version":"1.0","type":"link"}