{"product_id":"the-accidental-cio-isbn-9781119612094","title":"The Accidental CIO","description":"\u003cp\u003e\u003cb\u003eAn indispensable guide showing IT leaders the way to balance the needs of innovation and exploration with exploitation and operational reliability\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eMany books on modern IT leadership focus solely on supporting innovation and disruption. In practice these must be balanced with the need to support waste reduction in existing processes and capabilities while keeping the foundation operational, secure, compliant with regulations, and cost effective.\u003c\/p\u003e \u003cp\u003eIn \u003ci\u003eThe Accidental CIO\u003c\/i\u003e, veteran software developer-turned-executive Scott Millett delivers an essential playbook to becoming an impactful, strategic leader at any stage of your IT leadership journey from your earliest aspirations to long time incumbents in director and C-suite roles. You’ll find a wealth of hands-on advice for tackling the many challenges and paradoxes that face technology leaders, from creating an aligned IT strategy, defining a target architecture, designing a balanced operating model, and leading teams and executing strategy.\u003c\/p\u003e \u003cp\u003eAfter the foreword from Simon Wardley, \u003ci\u003eThe Accidental CIO\u003c\/i\u003e will help you:\u003c\/p\u003e \u003cul\u003e \u003cli\u003eUnderstand problem contexts you will face using the Cynefin decision making framework, and how the philosophies of agile, lean and design thinking can help manage them.\u003c\/li\u003e \u003cli\u003eDesign an adaptive and strategically aligned operating model by applying the appropriate ways of working and governance approaches depending on each unique problem context.\u003c\/li\u003e \u003cli\u003eOrganize a department using a blend of holacratic and hierarchical principles, and leveraging modern approaches such as Team Topology and Socio-technical patterns.\u003c\/li\u003e \u003cli\u003eDevelop and deploy an effective and aligned IT Strategy using Wardley mapping based on a deep knowledge of your business architecture.\u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003eWith this knowledge you’ll be ready to create an empowered IT organization focused on solving customer problems and generating enterprise value. You’ll understand the science behind what motivates teams and changes behavior. And you’ll show your skills as a business leader thinking beyond IT outputs to impactful business outcomes.\u003c\/p\u003e \u003cp\u003eForeword xxv\u003c\/p\u003e \u003cp\u003eIntroduction xxvii\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart I A New System of Work 1\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003e1 Why We Need to Change The System 3\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eThe Age of Digital Disruption 4\u003c\/p\u003e \u003cp\u003eOperating in a Volatile, Uncertain, Complex, and Ambiguous Business Environment 6\u003c\/p\u003e \u003cp\u003eLeading IT in a Complex and Adaptive World 8\u003c\/p\u003e \u003cp\u003eSummary 12\u003c\/p\u003e \u003cp\u003e\u003cb\u003e2 Philosophies for a New System 13\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003ePhilosophies vs. Methodologies 14\u003c\/p\u003e \u003cp\u003eDiscovering Value Using Design Thinking14\u003c\/p\u003e \u003cp\u003eEliminating Waste with Lean 17\u003c\/p\u003e \u003cp\u003eManaging Complexity in Software Development with Agile 23\u003c\/p\u003e \u003cp\u003eStrategic Decision-Making Using Wardley Mapping 28\u003c\/p\u003e \u003cp\u003eSummary 34\u003c\/p\u003e \u003cp\u003e\u003cb\u003e3 How to Change the System 37\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eBeing Agile vs. Doing Agile 38\u003c\/p\u003e \u003cp\u003eWhy Only Adopting the Practices of Agile Won’t Work 39\u003c\/p\u003e \u003cp\u003eUse Systems Thinking to Change Behavior 41\u003c\/p\u003e \u003cp\u003eChanging Leaders’ Mental Models 46\u003c\/p\u003e \u003cp\u003eInstilling Drive through Purpose, Mastery, and Autonomy 50\u003c\/p\u003e \u003cp\u003eSummary 52\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart II Designing An Adaptive Operating Model 55\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003e4 The Anatomy of an Operating Model 57\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eThe Anatomy of an Operating Model 58\u003c\/p\u003e \u003cp\u003eThe Themes of an Adaptable Operating Model 59\u003c\/p\u003e \u003cp\u003eSummary 65\u003c\/p\u003e \u003cp\u003e\u003cb\u003e5 How We Are Organized 67\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eOrganizational Structure 68\u003c\/p\u003e \u003cp\u003eUnderstanding the Influence of Conway’s Law and the Cognitive Load Theory on Team Performance 76\u003c\/p\u003e \u003cp\u003eProduct-Centric Development Teams 80\u003c\/p\u003e \u003cp\u003eDefining Product Team Boundaries 90\u003c\/p\u003e \u003cp\u003eEvolving to Business and IT Fusion Teams 100\u003c\/p\u003e \u003cp\u003eManaging Cross Team Dependency 102\u003c\/p\u003e \u003cp\u003eSummary 103\u003c\/p\u003e \u003cp\u003e\u003cb\u003e6 How We Work 107\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eIT Management Frameworks 108\u003c\/p\u003e \u003cp\u003eHow to Solve Problems from Discovery to Delivery 110\u003c\/p\u003e \u003cp\u003eProblem-Solving Methodologies 112\u003c\/p\u003e \u003cp\u003eDiscovery Tools for Understanding the Problem Space 118\u003c\/p\u003e \u003cp\u003eApproaches to Manage the Solution Space 140\u003c\/p\u003e \u003cp\u003eSummary 158\u003c\/p\u003e \u003cp\u003e\u003cb\u003e7 How We Govern 163\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eWhat Is Governance?  164\u003c\/p\u003e \u003cp\u003eAlignment: Linking Work to Strategic Intent 167\u003c\/p\u003e \u003cp\u003eManaging Demand: Visualizing Work 170\u003c\/p\u003e \u003cp\u003ePrioritization: Focusing on the Things That Matter 183\u003c\/p\u003e \u003cp\u003eMeasurement: Defining and Cascading Value and Measures 196\u003c\/p\u003e \u003cp\u003eInvestment: Funding for Outcomes 209\u003c\/p\u003e \u003cp\u003eDecision Rights: Empowering People 223\u003c\/p\u003e \u003cp\u003eSummary 240\u003c\/p\u003e \u003cp\u003e\u003cb\u003e8 How We Source and Manage Talent 243\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eSourcing Strategy 244\u003c\/p\u003e \u003cp\u003eRecruiting 245\u003c\/p\u003e \u003cp\u003eDeveloping 249\u003c\/p\u003e \u003cp\u003eRetaining 253\u003c\/p\u003e \u003cp\u003eSummary 257\u003c\/p\u003e \u003cp\u003e\u003cb\u003e9 How We Lead 259\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eAdopting New Leadership Behaviors 260\u003c\/p\u003e \u003cp\u003eEmbracing Servant Leadership 262\u003c\/p\u003e \u003cp\u003eInstilling Intrinsic Motivation 265\u003c\/p\u003e \u003cp\u003eEncouraging Growth and Development 269\u003c\/p\u003e \u003cp\u003eFocusing on Improving the System 272\u003c\/p\u003e \u003cp\u003eSummary 276\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart III Strategy to Execution 279\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003e10 Understanding Your Business 281\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eBusiness Anatomy 282\u003c\/p\u003e \u003cp\u003eWhy IT Leaders Need to Understand the Anatomy of a Business 285\u003c\/p\u003e \u003cp\u003ePurpose: Starting with Why and Understanding Your North Star 286\u003c\/p\u003e \u003cp\u003eThe Business Model: The System of Capturing Value 287\u003c\/p\u003e \u003cp\u003eOperating Model: How We Do the Work 293\u003c\/p\u003e \u003cp\u003eBusiness Context: Understanding What Can Impact Us 302\u003c\/p\u003e \u003cp\u003eSummary 323\u003c\/p\u003e \u003cp\u003e\u003cb\u003e11 IT Strategic Contribution 325\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eLinking IT Execution to Business Strategy Using Enterprise Architecture 326\u003c\/p\u003e \u003cp\u003eCreating an IT Strategy 333\u003c\/p\u003e \u003cp\u003eDetermining IT Contribution to Addressing BAU Challenges and Achieving the Strategic Objectives 337\u003c\/p\u003e \u003cp\u003eDefining Principles to Guide Technical Solutions 349\u003c\/p\u003e \u003cp\u003eDetermining Strategic Actions for IT Capability Maturity Improvements351\u003c\/p\u003e \u003cp\u003eMeasuring Contribution in Terms of Business Outcomes 354\u003c\/p\u003e \u003cp\u003eCommunicating IT Strategic Contribution 357\u003c\/p\u003e \u003cp\u003eSummary 371\u003c\/p\u003e \u003cp\u003e\u003cb\u003e12 Tactical Planning: Deploying Strategy 375\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003ePlanning Considerations 376\u003c\/p\u003e \u003cp\u003eFollowing Hoshin Kanri to Deploy Strategy 380\u003c\/p\u003e \u003cp\u003eCreating a Tactical Plan 384\u003c\/p\u003e \u003cp\u003eClarify the Business Needs: Where Do We Need to Focus Our Investment? 391\u003c\/p\u003e \u003cp\u003eReview the Technology Landscape: What Do We Need to Optimize? 393\u003c\/p\u003e \u003cp\u003eReview the IT Operating Model: What Do We Need to Change? 405\u003c\/p\u003e \u003cp\u003eHow Wardley Maps Can Help Inform Target Architecture and Operating Model Choices 407\u003c\/p\u003e \u003cp\u003eDefining and Prioritizing the IT Initiatives 420\u003c\/p\u003e \u003cp\u003eCommunicating the IT Tactical Investment Road Map 427\u003c\/p\u003e \u003cp\u003eSummary 435\u003c\/p\u003e \u003cp\u003e\u003cb\u003e13 Operational Planning: Execution, Learning and Adapting 437\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eOperational Considerations 438\u003c\/p\u003e \u003cp\u003eOperational Planning 442\u003c\/p\u003e \u003cp\u003eFeedback, Learning, and Adapting 449\u003c\/p\u003e \u003cp\u003eCreating a Clear Line of Sight from Strategy to Execution 458\u003c\/p\u003e \u003cp\u003eA Worked Example: From Strategy to Tactics to Operational Execution 459\u003c\/p\u003e \u003cp\u003eSummary 477\u003c\/p\u003e \u003cp\u003eIndex 479\u003c\/p\u003e  \u003cp\u003e\u003cb\u003eSCOTT MILLETT\u003c\/b\u003e is a former software developer-turned-CIO. He is the author of \u003ci\u003ePatterns, Principles, and Practices of Domain-Driven Design, Professional ASP.NET Design Patterns\u003c\/i\u003e, and \u003ci\u003eProfessional Enterprise.NET\u003c\/i\u003e.   \u003c\/p\u003e\u003cp\u003e \u003cb\u003eSmooth the transition from functional leader to strategic CIO and deliver real business impacts\u003c\/b\u003e \u003c\/p\u003e\u003cp\u003eTransitioning to a leadership role is always difficult. But that’s especially true in the world of technology, where the skills necessary to be a great development lead or operations manager are worlds apart from what is required to be an effective CIO or CTO.  \u003c\/p\u003e\u003cp\u003eIn \u003ci\u003eThe Accidental CIO: A Lean and Agile Playbook for IT Leaders\u003c\/i\u003e, veteran software developer-turned-executive Scott Millett delivers an essential playbook to becoming an impactful, strategic leader—whether you’ve already had the role thrust upon you or your aspirations include a spot in the C-suite. You’ll find a wealth of hands-on advice for tackling the many challenges lying in wait for new technology leaders, from creating an aligned IT strategy, to designing each component of your operating model.  \u003c\/p\u003e\u003cp\u003eIn the book, you’ll discover how to create an IT organisation that is empowered, and focused on solving customer problems and generating enterprise value. You’ll learn to adapt your methods depending on the context of the problem you are facing. You’ll understand the science behind what motivates teams and how to change behaviour. You’ll be taught how to think like a business leader, and focus on impactful business outcomes rather than IT output alone. \u003c\/p\u003e\u003cp\u003eAn indispensable resource for newly minted and aspiring technology executives and leaders, \u003ci\u003eThe Accidental CIO \u003c\/i\u003ewill help you:  \u003c\/p\u003e\u003cul\u003e\n\u003cli\u003e\u003cb\u003eTransform your ways of working by applying the principles of agile, lean and design thinking, the Cynefin decision making framework and system thinking practices.\u003c\/b\u003e\u003c\/li\u003e \u003cli\u003eDevelop an effective and aligned IT Strategy using Wardley mapping based on a deep knowledge about your business architecture and strategy\u003c\/li\u003e \u003cli\u003eBuild an adaptive and agile operating model, from structures and accountability to ways of working and decision rights leveraging modern approaches such as Team Topology patterns.\u003c\/li\u003e \u003cli\u003eDeploy strategy ensuring alignment and ownership at every level within the organisation by cascading direction and measurement.\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"Wiley","offers":[{"title":"Default Title","offer_id":47990151610597,"sku":"NP9781119612094","price":40.0,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1842\/7735\/files\/9781119612094.jpg?v=1761786698","url":"https:\/\/k12savings.com\/products\/the-accidental-cio-isbn-9781119612094","provider":"K12savings","version":"1.0","type":"link"}