{"product_id":"telecom-for-dummies-isbn-9780471770855","title":"Telecom For Dummies","description":"\u003cp\u003e\u003cb\u003eFind out how to manage your telecom services and save your company money!\u003c\/b\u003e\u003c\/p\u003e \u003cul\u003e \u003cli\u003eWorldwide telecom spending was over $4 trillion in 2004, and virtually all 12 million businesses in the U.S. buy phone and other telecom services\u003c\/li\u003e \u003cli\u003eOur book shows people at small and medium-sized businesses how to make sense of telecom lingo and get the best deals\u003c\/li\u003e \u003cli\u003eIncludes an overview of the major players in the telecom industry and an easy-to-understand explanation of the existing telecom infrastructure\u003c\/li\u003e \u003cli\u003eHelps people pinpoint the telecom services best suited to their business needs, understand billing, and troubleshoot problems\u003c\/li\u003e \u003cli\u003eCovers emerging industry trends, such as Voice over Internet Protocol (VoIP), and how they can help businesses cut costs\u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003eIntroduction 1\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart I: The ABCs of Telecom Service 7\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eChapter 1: A Buyer’s Scoop on Telecom 9\u003c\/p\u003e \u003cp\u003eChapter 2: Making (And Living with) Telecom Decisions 23\u003c\/p\u003e \u003cp\u003eChapter 3: Getting Around the Telecom Neighborhood 43\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart II: Reviewing Telecom Products and Prices 53\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eChapter 4: Understanding Dedicated Service Requirements 55\u003c\/p\u003e \u003cp\u003eChapter 5: Meeting Toll-Free Service, the Red-Headed Stepchild of Telecom 65\u003c\/p\u003e \u003cp\u003eChapter 6: Getting the Non-Accountant’s Guide to Your Phone Bill 89\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart III: Ordering and Setting Up Telecom Service 111\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eChapter 7: Ordering Regular Phone Lines and New Long-Distance Service 113\u003c\/p\u003e \u003cp\u003eChapter 8: Ordering Dedicated Service 133\u003c\/p\u003e \u003cp\u003eChapter 9: Ordering Toll-Free Service 165\u003c\/p\u003e \u003cp\u003eChapter 10: Activating Your Dedicated Circuit and Toll-Free Numbers 193\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart IV: Taking Care of Your Telecom System 209\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eChapter 11: Maintaining Your Telecom Services 211\u003c\/p\u003e \u003cp\u003eChapter 12: Troubleshooting Switched Network Issues 233\u003c\/p\u003e \u003cp\u003eChapter 13: Troubleshooting Your Dedicated Circuits 259\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart V: What’s Hot (Or Just Geeky) in the Telecom World 293\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eChapter 14: Transferring Data, Not Just Voice Content 295\u003c\/p\u003e \u003cp\u003eChapter 15: Riding the Internet Wave: VoIP 309\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart VI: The Part of Tens 325\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eChapter 16: Ten Acronyms and What They Really Mean 327\u003c\/p\u003e \u003cp\u003eChapter 17: Ten Troublesome Telecom Traits to Avoid 331\u003c\/p\u003e \u003cp\u003eChapter 18: Ten Places to Go for Hints and Help 337\u003c\/p\u003e \u003cp\u003eAppendix: Making a Loopback Plug 343\u003c\/p\u003e \u003cp\u003eIndex 347\u003c\/p\u003e \u003cb\u003eStephen Olejniczak\u003c\/b\u003e is Director of Operations for ATI, a long distance company. As a manager and trainer, he has worked with service providers, sales forces, and corporate customers for 13 years.  \u003cb\u003eNew to telecom? Get the scoop on all the basics\u003c\/b\u003e  \u003cp\u003e\u003cb\u003eOrder, maintain, and troubleshoot telecom services from area codes to VoIP\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eSo you're now in charge of all that telecommunications stuff? Don't panic — here's your secret weapon! This plain-English guide will fill you in on the products, services, maintenance procedures, and key players in the telecom world, help you choose the most economical solutions for your business, and make you look good to the boss.\u003c\/p\u003e \u003cp\u003e\u003cb\u003eDiscover how to\u003c\/b\u003e\u003c\/p\u003e \u003cul\u003e \u003cli\u003eDecide what your company needs\u003c\/li\u003e \u003cli\u003eAnalyze telecom carriers\u003c\/li\u003e \u003cli\u003eNegotiate the best deal\u003c\/li\u003e \u003cli\u003eMove phone numbers to another carrier\u003c\/li\u003e \u003cli\u003eOrder toll-free numbers\u003c\/li\u003e \u003cli\u003eRecognize the causes of common problems\u003c\/li\u003e \u003c\/ul\u003e","brand":"For Dummies","offers":[{"title":"Default Title","offer_id":47990142140645,"sku":"NP9780471770855","price":28.99,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1842\/7735\/files\/9780471770855.jpg?v=1761786665","url":"https:\/\/k12savings.com\/products\/telecom-for-dummies-isbn-9780471770855","provider":"K12savings","version":"1.0","type":"link"}