{"product_id":"say-anything-to-anyone-anywhere-isbn-9781118420423","title":"Say Anything to Anyone, Anywhere","description":"\u003cb\u003eThe five steps to successful selling, negotiating, and managing multi-culturally \u003c\/b\u003e \u003cp\u003e\u003ci\u003eSay Anything to Anyone, Anywhere\u003c\/i\u003e gives readers five simple key guidelines to create rapport and organize strategies for success across different cultures. This book teaches to be proactive, not reactive, in your cross-cultural communications and shows how to use simple rapport tools to create trust with the cultures you work with or travel to. Learn how to organize productive interactions in person, on the phone, and by email. Discover interpersonal communication skills and virtual strategies that build strong relationships.\u003c\/p\u003e \u003cul\u003e \u003cli\u003eOffers quick, accessible examples and clear guidelines about how to create an understanding between cultures\u003c\/li\u003e \u003cli\u003eGives tips and strategies on how to communicate without offending\u003c\/li\u003e \u003c\/ul\u003e \u003cul\u003e \u003cli\u003eAuthor Gayle Cotton is a Emmy Award Winner and a distinguished, highly sought after speaker, corporate trainer, and executive coach.\u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003eThis step-by-step guide to cross-cultural business will help you build strong relationships and manage successfully, no matter the cultural differences.\u003c\/p\u003e  \u003cp\u003eAcknowledgments xiii\u003c\/p\u003e \u003cp\u003eIntroduction xv\u003c\/p\u003e \u003cp\u003eKey One Create Proactive Cross-Cultural Communication 1\u003c\/p\u003e \u003cp\u003eAvoid Reactive Communication\u003c\/p\u003e \u003cp\u003eCHAPTER 1 What Makes Cultures So Unique? 3\u003c\/p\u003e \u003cp\u003eDifferences Are the Spice of Life!\u003c\/p\u003e \u003cp\u003eCHAPTER 2 Understanding the “Cultural Layer Cake” 7\u003c\/p\u003e \u003cp\u003eWe All Have Layers in Our Cakes\u003c\/p\u003e \u003cp\u003eCHAPTER 3 How Many Strikes Are Against You? 19\u003c\/p\u003e \u003cp\u003eManaging Preexisting Cultural Perceptions and Misconceptions\u003c\/p\u003e \u003cp\u003eCHAPTER 4 Cultural Science 25\u003c\/p\u003e \u003cp\u003eHow Neurological Development Affects Cultures\u003c\/p\u003e \u003cp\u003eCHAPTER 5 The Chicken or the Egg of Culture 31\u003c\/p\u003e \u003cp\u003eWhich Came First? Climate and Environment or Language and Behavior?\u003c\/p\u003e \u003cp\u003eCHAPTER 6 Maximize Effective Communication 35\u003c\/p\u003e \u003cp\u003e. . . By Minimizing Ineffective Communication\u003c\/p\u003e \u003cp\u003eKey Two Rapport Secrets to Bridge the Cultural Gap 41\u003c\/p\u003e \u003cp\u003eIn Person, on the Phone, and by E-Mail\u003c\/p\u003e \u003cp\u003eCHAPTER 7 It’s a Matter of Respect 43\u003c\/p\u003e \u003cp\u003eCreate Cultural Trust and Understanding\u003c\/p\u003e \u003cp\u003eCHAPTER 8 Develop Rapport 47\u003c\/p\u003e \u003cp\u003eThe Most Important Element in Cross-Cultural Relationships\u003c\/p\u003e \u003cp\u003eCHAPTER 9 Adapt Your Style 51\u003c\/p\u003e \u003cp\u003eAwareness Is the First Step!\u003c\/p\u003e \u003cp\u003eCHAPTER 10 Words, Tonality, and Body Language 59\u003c\/p\u003e \u003cp\u003eThe Three Methods of Communication\u003c\/p\u003e \u003cp\u003eThat Vary with Every Culture\u003c\/p\u003e \u003cp\u003eCHAPTER 11 Understanding Communication 67\u003c\/p\u003e \u003cp\u003eHow Do You Describe a Tree?\u003c\/p\u003e \u003cp\u003eCHAPTER 12 The Impact of Mother Tongue Languages 71\u003c\/p\u003e \u003cp\u003eIt All Begins Here\u003c\/p\u003e \u003cp\u003eKey Three Organize Productive Interactions 79\u003c\/p\u003e \u003cp\u003eUnderstand Cultural Sensitivities and Avoid Conflict\u003c\/p\u003e \u003cp\u003eCHAPTER 13 Multicultural Time Expectations 81\u003c\/p\u003e \u003cp\u003eIn Time, on Time, or out of Time?\u003c\/p\u003e \u003cp\u003eCHAPTER 14 E-Mail Etiquette Is Culturally Sensitive 87\u003c\/p\u003e \u003cp\u003eOnce It’s Sent, It Cannot Be Undone\u003c\/p\u003e \u003cp\u003eCHAPTER 15 Triple Cross-Translate 93\u003c\/p\u003e \u003cp\u003eWho Wrote These Instructions?\u003c\/p\u003e \u003cp\u003eCHAPTER 16 It Takes Two to Collaborate 99\u003c\/p\u003e \u003cp\u003eHow to Position and Influence\u003c\/p\u003e \u003cp\u003eCHAPTER 17 Framing Your Cross-Cultural Communication 107\u003c\/p\u003e \u003cp\u003eFor Sales, Negotiations, Management, and International Travel\u003c\/p\u003e \u003cp\u003eKey Four Strategies for Relationships 119\u003c\/p\u003e \u003cp\u003eCultural Beliefs, Values, and Rules\u003c\/p\u003e \u003cp\u003eCHAPTER 18 Context, Perception, and Reality 121\u003c\/p\u003e \u003cp\u003eThe Cross-Cultural “Shortcut”\u003c\/p\u003e \u003cp\u003eCHAPTER 19 Business and Social Behavioral Styles 129\u003c\/p\u003e \u003cp\u003eWhere Do You Start?\u003c\/p\u003e \u003cp\u003eCHAPTER 20 Understanding Cultural Beliefs, Values, and Rules 139\u003c\/p\u003e \u003cp\u003eThe Roots of Every Culture\u003c\/p\u003e \u003cp\u003eCHAPTER 21 The Cross-Cultural Potter’s Wheel 149\u003c\/p\u003e \u003cp\u003eDon’t Create a Warped Relationship!\u003c\/p\u003e \u003cp\u003eKey Five Success Leaves Clues 153\u003c\/p\u003e \u003cp\u003eCultural Clues, Do’s, and Taboos\u003c\/p\u003e \u003cp\u003eCHAPTER 22 Body Language Gestures to Avoid 155\u003c\/p\u003e \u003cp\u003eKeep Your Fingers to Yourself!\u003c\/p\u003e \u003cp\u003eCHAPTER 23 Acronyms, Abbreviations, Analogies, Slang, and Sports Jargon 165\u003c\/p\u003e \u003cp\u003eDoes Anyone Know Where “Left Field” Is?\u003c\/p\u003e \u003cp\u003eCHAPTER 24 Global Etiquette Tips 179\u003c\/p\u003e \u003cp\u003eWhat All Cultures Appreciate—No Need to Reinvent the Wheel!\u003c\/p\u003e \u003cp\u003eCHAPTER 25 Area-Specific Cultural Clues, Do’s, and Taboos 189\u003c\/p\u003e \u003cp\u003eFor Successful Multicultural Navigation\u003c\/p\u003e \u003cp\u003eThe Germanic, Scandinavian, and Nordic Cultures\u003c\/p\u003e \u003cp\u003eThe Asia\/Pacific, Chinese, and Japanese Cultures\u003c\/p\u003e \u003cp\u003eThe English Language Cultures\u003c\/p\u003e \u003cp\u003eThe Russian, East European, and Slavic Cultures\u003c\/p\u003e \u003cp\u003eThe Middle East, Arabic, and North African Cultures\u003c\/p\u003e \u003cp\u003eThe Latin or Romantic Language Cultures\u003c\/p\u003e \u003cp\u003eCHAPTER 26 Win-Win Cross-Cultural Communication 211\u003c\/p\u003e \u003cp\u003eThe Key That Unlocks the Door to Successful Relationships\u003c\/p\u003e \u003cp\u003eCultural Bloopers! 215\u003c\/p\u003e \u003cp\u003eCHAPTER 27 The Humorous Faux Pas 217\u003c\/p\u003e \u003cp\u003eThey Happen in Every Language\u003c\/p\u003e \u003cp\u003eCHAPTER 28 Is What You Say What You Mean? 221\u003c\/p\u003e \u003cp\u003eWords Don’t Always Translate the Way We Want Them To\u003c\/p\u003e \u003cp\u003eCHAPTER 29 Paradoxes of the English Language 225\u003c\/p\u003e \u003cp\u003eHow Can a Wise Man and a Wise\u003c\/p\u003e \u003cp\u003eGuy Be Opposites?\u003c\/p\u003e \u003cp\u003eAbout the Author 227\u003c\/p\u003e \u003cp\u003eIndex 229\u003c\/p\u003e   \u003cp\u003e\u003cb\u003eGAYLE COTTON,\u003c\/b\u003e a National Emmy Award Winner, is a distinguished and highly sought-after speaker, trainer, and coach. Since 1995, she has been President of Circles Of Excellence, an internationally recognized company for corporate training and executive coaching. Gayle has worked with more than fifty Fortune 500 companies and developed business communication programs for the United Nations, the World Health Organization, and major international companies. She is a faculty resource for the Young Presidents' Organization (YPO), World Presidents' Organization (WPO), Chief Executives Organization (CEO), and Entrepreneurs' Organization (EO). She was the first American to be accepted as a member of the European Marketing and Sales Experts' Organization and is a Certified Expert with the Executive Foundation for International Communication. \t    \u003c\/p\u003e\u003cp\u003eDifferences are the spice of life! But cultural differences can also be the source of embarrassing gaffes and miscommunication for business and social travelers alike. No one wants to make a cross-cultural blunder—especially one that could have consequences for crucial partnerships or even your entire organization. But when you seek to understand the origins of these cultural distinctions and develop strategies to cope with them, you'll find that you can navigate any culture—whether virtually or in person—with ease. \t \u003c\/p\u003e\u003cp\u003e\u003ci\u003eSay Anything to Anyone, Anywhere\u003c\/i\u003e offers five simple guidelines to successful selling, negotiating, and managing multiculturally. It teaches how to be proactive, not reactive, in your cross-cultural communications and how to use simple rapport tools to build trust with cultures you work with or travel to. Discover interpersonal communication skills and virtual strategies that build strong relationships. \u003c\/p\u003e\u003cp\u003e\u003ci\u003eSay Anything to Anyone, Anywhere\u003c\/i\u003e shares quick, accessible examples and clear guidelines about how to bridge cultural gaps, including strategies to: \t \u003c\/p\u003e\u003cul\u003e\t \t\u003cli\u003eCreate proactive cross-cultural communication and avoid reactive     communication\u003c\/li\u003e \t\u003cli\u003eManage preexisting cultural perceptions\u003c\/li\u003e \t\u003cli\u003eUnderstand cultural sensitivities and avoid conflict\u003c\/li\u003e \t\u003cli\u003eBuild rapport in person, on the phone, and by e-mail\u003c\/li\u003e \t\u003cli\u003eUnderstand how words, tonality, and body language vary with every culture\u003c\/li\u003e \t\u003cli\u003eIncrease self-awareness and adapt your style\u003c\/li\u003e \u003c\/ul\u003e \t \u003cp\u003eYou'll also find a helpful collection of common business jargon that crosses cultures, cultural do's and taboos, and an entertaining collection of cultural bloopers from those who have stumbled before you. This step-by-step guide to cross-cultural business will help you build strong relationships, manage successfully—and learn to enjoy and appreciate the cultural nuances that help to define all of us.\u003c\/p\u003e","brand":"Wiley","offers":[{"title":"Default Title","offer_id":47989989408997,"sku":"NP9781118420423","price":22.95,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1842\/7735\/files\/9781118420423.jpg?v=1761786125","url":"https:\/\/k12savings.com\/products\/say-anything-to-anyone-anywhere-isbn-9781118420423","provider":"K12savings","version":"1.0","type":"link"}