{"product_id":"remote-work-technology-isbn-9781119794523","title":"Remote Work Technology","description":"\u003cp\u003e\u003cb\u003eYour small business survival guide for the remote work environment\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eIn \u003ci\u003eRemote Work Technology: Keeping Your Small Business Thriving From Anywhere\u003c\/i\u003e, experienced SaaS and telecommunications entrepreneur Henry Kurkowski delivers a step-by-step walkthrough for using SaaS technology and communication apps to power your small business from anywhere on the planet.\u003c\/p\u003e \u003cp\u003eYou'll learn how to capitalize on the ability to hire a geographically distributed workforce and excel at serving clients at a distance. You'll also discover why and how you need to alter your approach to management and spot the common pitfalls that litter the way to a truly distributed business.\u003c\/p\u003e \u003cp\u003eThis important book includes:\u003c\/p\u003e \u003cul\u003e \u003cli\u003eValuable case studies of businesses that embraced the reality of remote working during and after the COVID-19 pandemic and cautionary tales of unexpected challenges that arose during the transition.\u003c\/li\u003e \u003cli\u003eDiscussions of how to incorporate remote workers into efficient workflows to increase your business' productivity\u003c\/li\u003e \u003cli\u003eExplorations of how to support your employees when you can't just pop into their office\u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003ePerfect for small business founders, owners, and managers, \u003ci\u003eRemote Work Technology\u003c\/i\u003e is also a must-read guide for independent contractors who work directly with small businesses and entrepreneurs.\u003c\/p\u003e \u003cp\u003eForeword xxvii\u003c\/p\u003e \u003cp\u003eIntroduction xxix\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 1 You Can’t Go to the Office: Where Do You Go from Here? 1\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eDisaster Strikes 2\u003c\/p\u003e \u003cp\u003eHow Long Will the Crisis Last? 3\u003c\/p\u003e \u003cp\u003eCOVID-19 3\u003c\/p\u003e \u003cp\u003ePrepping the Whole Team 4\u003c\/p\u003e \u003cp\u003eManagement Work Policy 4\u003c\/p\u003e \u003cp\u003eIBM and Yahoo! 5\u003c\/p\u003e \u003cp\u003eTop Concerns of Management 7\u003c\/p\u003e \u003cp\u003eDo Not Fight the Tide 8\u003c\/p\u003e \u003cp\u003eRemote Working Is Older Than You May Think 10\u003c\/p\u003e \u003cp\u003eProductivity and Job Performance 11\u003c\/p\u003e \u003cp\u003eAdjusting to the New Work and Home Balance 13\u003c\/p\u003e \u003cp\u003eSocial Isolation 13\u003c\/p\u003e \u003cp\u003eEmployee Engagement 14\u003c\/p\u003e \u003cp\u003eMaintaining Growth and Profitability 16\u003c\/p\u003e \u003cp\u003eLet’s Get to Work 17\u003c\/p\u003e \u003cp\u003eNotes 21\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 2 The Remote Workspace: Set Up Your Mind and Your Space 23\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eYour Work Zone: Distinguished from the Rest of the House 24\u003c\/p\u003e \u003cp\u003eChoosing Your Space 24\u003c\/p\u003e \u003cp\u003eGood Lighting 24\u003c\/p\u003e \u003cp\u003eBroadband 25\u003c\/p\u003e \u003cp\u003eMonitors 27\u003c\/p\u003e \u003cp\u003eGrab a Seat 27\u003c\/p\u003e \u003cp\u003eInvest in Yourself 27\u003c\/p\u003e \u003cp\u003eAdd Privacy If Needed 29\u003c\/p\u003e \u003cp\u003eSet Healthy Boundaries with Family and Friends 30\u003c\/p\u003e \u003cp\u003e\u003ci\u003eNo \u003c\/i\u003eIs a Powerful Asset 30\u003c\/p\u003e \u003cp\u003eSelf-Motivation from Home Can Be Perilous 31\u003c\/p\u003e \u003cp\u003eProductive Procrastination 31\u003c\/p\u003e \u003cp\u003eWork and Play 32\u003c\/p\u003e \u003cp\u003eYour Mental Space 32\u003c\/p\u003e \u003cp\u003eTake Breaks and Don’t Feel Guilty 32\u003c\/p\u003e \u003cp\u003eYou Are Not a Machine 33\u003c\/p\u003e \u003cp\u003eReplenish Your Resources 33\u003c\/p\u003e \u003cp\u003eTake Breaks Early 34\u003c\/p\u003e \u003cp\u003eTake Better Breaks 34\u003c\/p\u003e \u003cp\u003eCreate a Morning Routine Different from When You Were Commuting 35\u003c\/p\u003e \u003cp\u003eSet Daily Goals 36\u003c\/p\u003e \u003cp\u003eTasks vs. Goals 36\u003c\/p\u003e \u003cp\u003eLonger-Term Goals 37\u003c\/p\u003e \u003cp\u003eSMART Goals 37\u003c\/p\u003e \u003cp\u003eTeam Goals 38\u003c\/p\u003e \u003cp\u003eCommunication Habits: Respond Quickly and Use the Right Tools 39\u003c\/p\u003e \u003cp\u003eCommunicate Proactively 39\u003c\/p\u003e \u003cp\u003eSet Expectations Early On 39\u003c\/p\u003e \u003cp\u003eThe Right Conversation Tools 40\u003c\/p\u003e \u003cp\u003eBe Precise 40\u003c\/p\u003e \u003cp\u003eDaily Check-Ins 40\u003c\/p\u003e \u003cp\u003eMake Yourself Available 41\u003c\/p\u003e \u003cp\u003eGet Dressed for Work 42\u003c\/p\u003e \u003cp\u003eDress the Part 42\u003c\/p\u003e \u003cp\u003eBusiness Casual 42\u003c\/p\u003e \u003cp\u003eKnow Your Audience 43\u003c\/p\u003e \u003cp\u003eSet Yourself Up for Success Right from the Start 44\u003c\/p\u003e \u003cp\u003eNotes 48\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 3 Office Technology: Stay Connected and Competitive 49\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eVoIP: From Desktop to Soft Phones and Features 49\u003c\/p\u003e \u003cp\u003eCloud Management 51\u003c\/p\u003e \u003cp\u003eAutomated Attendant 51\u003c\/p\u003e \u003cp\u003eForwarding and Follow Me 51\u003c\/p\u003e \u003cp\u003eSoft Phones and Mobile Phones 52\u003c\/p\u003e \u003cp\u003eEmail, Chat, and Channels 53\u003c\/p\u003e \u003cp\u003eEmail 54\u003c\/p\u003e \u003cp\u003eChats 54\u003c\/p\u003e \u003cp\u003eChannels 55\u003c\/p\u003e \u003cp\u003eVoice Chat 56\u003c\/p\u003e \u003cp\u003eVideoconferencing 56\u003c\/p\u003e \u003cp\u003eInternal Meetings 57\u003c\/p\u003e \u003cp\u003eExternal Meetings 59\u003c\/p\u003e \u003cp\u003eGoogle Meet 59\u003c\/p\u003e \u003cp\u003eCisco Webex 59\u003c\/p\u003e \u003cp\u003eMicrosoft Teams 60\u003c\/p\u003e \u003cp\u003eZoom 60\u003c\/p\u003e \u003cp\u003eRemo 60\u003c\/p\u003e \u003cp\u003eTeam Collaboration Tools 61\u003c\/p\u003e \u003cp\u003eTrello 62\u003c\/p\u003e \u003cp\u003eBasecamp 62\u003c\/p\u003e \u003cp\u003eAsana 63\u003c\/p\u003e \u003cp\u003eTeamwork and Teamwork Desk 63\u003c\/p\u003e \u003cp\u003eSlack 63\u003c\/p\u003e \u003cp\u003eMicrosoft Teams 64\u003c\/p\u003e \u003cp\u003eGoogle Workspace 64\u003c\/p\u003e \u003cp\u003eFile Sharing and Cloud Storage 65\u003c\/p\u003e \u003cp\u003eCloud Backup 66\u003c\/p\u003e \u003cp\u003eCloud Sync 66\u003c\/p\u003e \u003cp\u003eCloud Storage 67\u003c\/p\u003e \u003cp\u003eData Protection 67\u003c\/p\u003e \u003cp\u003eCybersecurity 68\u003c\/p\u003e \u003cp\u003eWi-Fi 68\u003c\/p\u003e \u003cp\u003eSecuring Devices 68\u003c\/p\u003e \u003cp\u003eTwo-Factor Authentication 69\u003c\/p\u003e \u003cp\u003eRemote Wipes 69\u003c\/p\u003e \u003cp\u003eVirtual Private Networks 69\u003c\/p\u003e \u003cp\u003eBusiness Tech Advantages 70\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 4 Choosing Technology: Getting the Right Digital Tools for You 75\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eScale to Meet Your Needs 76\u003c\/p\u003e \u003cp\u003eReliability 78\u003c\/p\u003e \u003cp\u003eThe Five Nines 78\u003c\/p\u003e \u003cp\u003ePerformance 80\u003c\/p\u003e \u003cp\u003eLocally Hosted 80\u003c\/p\u003e \u003cp\u003eLocal or Cloud 81\u003c\/p\u003e \u003cp\u003eFocus on the Need 82\u003c\/p\u003e \u003cp\u003eIntegrations and Working Well with Other Tech 83\u003c\/p\u003e \u003cp\u003eLook at Your Future 84\u003c\/p\u003e \u003cp\u003eLook for Reviews 85\u003c\/p\u003e \u003cp\u003eCompliance 86\u003c\/p\u003e \u003cp\u003eFirst-Time\u003c\/p\u003e \u003cp\u003eSetup 86\u003c\/p\u003e \u003cp\u003eConfiguration 87\u003c\/p\u003e \u003cp\u003eCustomization 87\u003c\/p\u003e \u003cp\u003eAdministration Levels 88\u003c\/p\u003e \u003cp\u003eData Migration 88\u003c\/p\u003e \u003cp\u003eData Selection 89\u003c\/p\u003e \u003cp\u003eData Formatting 89\u003c\/p\u003e \u003cp\u003eData Deduplication 90\u003c\/p\u003e \u003cp\u003eMapping and Templates 90\u003c\/p\u003e \u003cp\u003eMigrating 91\u003c\/p\u003e \u003cp\u003eOutside Implementation Companies 91\u003c\/p\u003e \u003cp\u003eAfter the Sale 92\u003c\/p\u003e \u003cp\u003eCustomer Service 92\u003c\/p\u003e \u003cp\u003eCustomer Support 93\u003c\/p\u003e \u003cp\u003eResponse Time 94\u003c\/p\u003e \u003cp\u003eTotal Cost of Ownership 95\u003c\/p\u003e \u003cp\u003eFocus on Your Pains 96\u003c\/p\u003e \u003cp\u003eUpfront Costs 97\u003c\/p\u003e \u003cp\u003eSoftware 97\u003c\/p\u003e \u003cp\u003eHardware 98\u003c\/p\u003e \u003cp\u003eImplementation, Migration, and Customization 99\u003c\/p\u003e \u003cp\u003eUser Licenses 99\u003c\/p\u003e \u003cp\u003eTraining 100\u003c\/p\u003e \u003cp\u003eOperating Costs 100\u003c\/p\u003e \u003cp\u003eSoftware Support and Maintenance 100\u003c\/p\u003e \u003cp\u003eAdditional Licenses and Training 101\u003c\/p\u003e \u003cp\u003eEnd User and Admin Tech Support 101\u003c\/p\u003e \u003cp\u003eNetwork and Data Center 101\u003c\/p\u003e \u003cp\u003eBackup and Disaster Recovery 101\u003c\/p\u003e \u003cp\u003eScaling Up or Retirement 101\u003c\/p\u003e \u003cp\u003eChoosing Wisely 102\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 5 Time Management: The Result Is What Matters Most 105\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eBeing Productive 105\u003c\/p\u003e \u003cp\u003eMeasuring Productivity 106\u003c\/p\u003e \u003cp\u003eObjectives Focused 107\u003c\/p\u003e \u003cp\u003eCheck-ins and Target Adjusting 108\u003c\/p\u003e \u003cp\u003eDeadlines and Prioritizing 109\u003c\/p\u003e \u003cp\u003eTeam Deadlines 109\u003c\/p\u003e \u003cp\u003eDeadlines for Yourself 109\u003c\/p\u003e \u003cp\u003eTime Boxing 109\u003c\/p\u003e \u003cp\u003eProductivity Apps 110\u003c\/p\u003e \u003cp\u003eCalendar Apps 110\u003c\/p\u003e \u003cp\u003eGoogle Calendar 111\u003c\/p\u003e \u003cp\u003eCalandly 112\u003c\/p\u003e \u003cp\u003eWoven 112\u003c\/p\u003e \u003cp\u003eReclaim 113\u003c\/p\u003e \u003cp\u003eClockwise 113\u003c\/p\u003e \u003cp\u003eLightpad 113\u003c\/p\u003e \u003cp\u003eAutomation 114\u003c\/p\u003e \u003cp\u003eZapier 114\u003c\/p\u003e \u003cp\u003eIFTTT 115\u003c\/p\u003e \u003cp\u003eTray.io 115\u003c\/p\u003e \u003cp\u003eDocuSign 116\u003c\/p\u003e \u003cp\u003eHootsuite 116\u003c\/p\u003e \u003cp\u003eTwo-Way\u003c\/p\u003e \u003cp\u003eand Group Communication 117\u003c\/p\u003e \u003cp\u003eLoom 117\u003c\/p\u003e \u003cp\u003eYac 117\u003c\/p\u003e \u003cp\u003ePragli 118\u003c\/p\u003e \u003cp\u003eSococo 118\u003c\/p\u003e \u003cp\u003eDistraction Blocking 119\u003c\/p\u003e \u003cp\u003eRescueTime 120\u003c\/p\u003e \u003cp\u003eFreedom 120\u003c\/p\u003e \u003cp\u003eForest 121\u003c\/p\u003e \u003cp\u003eSpark 121\u003c\/p\u003e \u003cp\u003eTime Tracking Software 122\u003c\/p\u003e \u003cp\u003eToggl Track 122\u003c\/p\u003e \u003cp\u003eEverhour 123\u003c\/p\u003e \u003cp\u003eHarvest 123\u003c\/p\u003e \u003cp\u003eTMetric 124\u003c\/p\u003e \u003cp\u003eMonitoring Remote Workers 124\u003c\/p\u003e \u003cp\u003eFear of Loss Overrides Trust 125\u003c\/p\u003e \u003cp\u003eRamifications of Monitoring Workers 125\u003c\/p\u003e \u003cp\u003eNobody Wants to Work for Big Brother 127\u003c\/p\u003e \u003cp\u003eTransparency Is the Best Strategy 128\u003c\/p\u003e \u003cp\u003eCompany Culture and Trust 129\u003c\/p\u003e \u003cp\u003eMonitoring Software 130\u003c\/p\u003e \u003cp\u003eProdoscore 131\u003c\/p\u003e \u003cp\u003eHubstaff 131\u003c\/p\u003e \u003cp\u003eTime Doctor 132\u003c\/p\u003e \u003cp\u003eTime Managing as a Whole 132\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 6 Group Tasks: Keeping the Teamwork in Your Team 137\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eRemote Work Fatigue 138\u003c\/p\u003e \u003cp\u003eLowered Work\/Life Balance 139\u003c\/p\u003e \u003cp\u003eMental Health 139\u003c\/p\u003e \u003cp\u003ePerform a Reset 141\u003c\/p\u003e \u003cp\u003eEncourage Boundaries 141\u003c\/p\u003e \u003cp\u003eKnow When to Log Off 141\u003c\/p\u003e \u003cp\u003eTurn Off Emails 142\u003c\/p\u003e \u003cp\u003eEncourage Breaks 143\u003c\/p\u003e \u003cp\u003eFoster an Environment of Engagement 143\u003c\/p\u003e \u003cp\u003eExpenses for Home Office Needs 146\u003c\/p\u003e \u003cp\u003eGratitude 146\u003c\/p\u003e \u003cp\u003eCollaboration Tools and Usage 147\u003c\/p\u003e \u003cp\u003eToo Many Video Meetings 148\u003c\/p\u003e \u003cp\u003eNo Back-to-Back Meetings 149\u003c\/p\u003e \u003cp\u003eSchedule a Meeting-Free\u003c\/p\u003e \u003cp\u003eDay Each Week 149\u003c\/p\u003e \u003cp\u003ePick Up the Phone 150\u003c\/p\u003e \u003cp\u003eDo You Need the Meeting? 151\u003c\/p\u003e \u003cp\u003eAsynchronous Communication 152\u003c\/p\u003e \u003cp\u003eA Round of Applause 152\u003c\/p\u003e \u003cp\u003eResults over Schedule 153\u003c\/p\u003e \u003cp\u003eAllow People to Work in the Right Rhythm 154\u003c\/p\u003e \u003cp\u003eAccountability and Expectations 154\u003c\/p\u003e \u003cp\u003eOutcomes 155\u003c\/p\u003e \u003cp\u003eOpen Virtual Office Hours 156\u003c\/p\u003e \u003cp\u003eMake Decisions as a Team 158\u003c\/p\u003e \u003cp\u003eBring Back the Break Room 158\u003c\/p\u003e \u003cp\u003eBuild Non-Business Activities into Business Hours 158\u003c\/p\u003e \u003cp\u003eNon-Work Chat Channels 159\u003c\/p\u003e \u003cp\u003eYour People Are Your Best Assets 160\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 7 Client and Team Meetings: Making the Most of It 165\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eA Quick Case for Virtual Meetings 166\u003c\/p\u003e \u003cp\u003eI Stopped in 2014 167\u003c\/p\u003e \u003cp\u003eThe Personal Relationship 168\u003c\/p\u003e \u003cp\u003eBefore You Start 169\u003c\/p\u003e \u003cp\u003eKeep Them Engaged by Design 170\u003c\/p\u003e \u003cp\u003ePrepping Your Space 172\u003c\/p\u003e \u003cp\u003eCheck Your Lighting 172\u003c\/p\u003e \u003cp\u003eDesign Your Background 173\u003c\/p\u003e \u003cp\u003eDeclutter 175\u003c\/p\u003e \u003cp\u003ePrepare Your Devices 175\u003c\/p\u003e \u003cp\u003eRemove Online Distractions 175\u003c\/p\u003e \u003cp\u003eKill the Bandwidth Eaters 176\u003c\/p\u003e \u003cp\u003eTest Your Audio 176\u003c\/p\u003e \u003cp\u003eEliminate Background Noise 176\u003c\/p\u003e \u003cp\u003eKrisp 177\u003c\/p\u003e \u003cp\u003eSoliCall Pro 177\u003c\/p\u003e \u003cp\u003eChange Audio Settings 177\u003c\/p\u003e \u003cp\u003eAdjust Your Camera 177\u003c\/p\u003e \u003cp\u003ePrepare Yourself 178\u003c\/p\u003e \u003cp\u003eDress for the Meeting 179\u003c\/p\u003e \u003cp\u003ePosture 179\u003c\/p\u003e \u003cp\u003eKnow Your Attendees 179\u003c\/p\u003e \u003cp\u003eGet Some Clarity: Quiet Your Mind 180\u003c\/p\u003e \u003cp\u003eEtiquette 180\u003c\/p\u003e \u003cp\u003eCheck Your Tech 181\u003c\/p\u003e \u003cp\u003eArrive Early 181\u003c\/p\u003e \u003cp\u003eMake Eye Contact 181\u003c\/p\u003e \u003cp\u003eCut the Mic 181\u003c\/p\u003e \u003cp\u003eUse Their Names 181\u003c\/p\u003e \u003cp\u003ePay Attention 182\u003c\/p\u003e \u003cp\u003eWhen You Are the Presenter 182\u003c\/p\u003e \u003cp\u003eWhen You Are an Attendee 183\u003c\/p\u003e \u003cp\u003eMake Use of Whiteboards 183\u003c\/p\u003e \u003cp\u003eBluescape 184\u003c\/p\u003e \u003cp\u003eConceptboard 184\u003c\/p\u003e \u003cp\u003eDraw.Chat 184\u003c\/p\u003e \u003cp\u003eHoylu 185\u003c\/p\u003e \u003cp\u003eMiro 185\u003c\/p\u003e \u003cp\u003eEngagement and Communication 185\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 8 The Watercooler Has Moved—Engagement and Socializing Remotely 193\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eThe Impact of Social Isolation 194\u003c\/p\u003e \u003cp\u003eIt’s Far More Than Loneliness 194\u003c\/p\u003e \u003cp\u003eSafety and Security 195\u003c\/p\u003e \u003cp\u003eLove and Belonging 195\u003c\/p\u003e \u003cp\u003eEsteem 196\u003c\/p\u003e \u003cp\u003eThe Need for Social Interactions 196\u003c\/p\u003e \u003cp\u003eAvoiding Social Isolation 197\u003c\/p\u003e \u003cp\u003eBe on the Lookout for Isolation 197\u003c\/p\u003e \u003cp\u003eWhat to Look For 198\u003c\/p\u003e \u003cp\u003eIt’s Preventable 199\u003c\/p\u003e \u003cp\u003eChanges in Appearance 199\u003c\/p\u003e \u003cp\u003eChanges in Communication Habits 200\u003c\/p\u003e \u003cp\u003eChanges in Quality of Work 201\u003c\/p\u003e \u003cp\u003eCancellations or Lateness 201\u003c\/p\u003e \u003cp\u003eOverproductivity 201\u003c\/p\u003e \u003cp\u003eHigh Levels of Distractability 202\u003c\/p\u003e \u003cp\u003eDon’t Make Poor Assumptions 202\u003c\/p\u003e \u003cp\u003eSelf-Assessment 202\u003c\/p\u003e \u003cp\u003eNegative Thoughts and Feelings 203\u003c\/p\u003e \u003cp\u003eChange in Sleep Patterns 203\u003c\/p\u003e \u003cp\u003eFatigue 204\u003c\/p\u003e \u003cp\u003eDisinterest 205\u003c\/p\u003e \u003cp\u003eLowered Motivation 205\u003c\/p\u003e \u003cp\u003eIrritability 206\u003c\/p\u003e \u003cp\u003eTrouble Maintaining Focus 206\u003c\/p\u003e \u003cp\u003eDepression 207\u003c\/p\u003e \u003cp\u003eCombating Isolation 207\u003c\/p\u003e \u003cp\u003eStructural Changes 207\u003c\/p\u003e \u003cp\u003eMake Work Accessible 208\u003c\/p\u003e \u003cp\u003eVisibility and Transparency 208\u003c\/p\u003e \u003cp\u003eCommunication 209\u003c\/p\u003e \u003cp\u003eCheck-In 209\u003c\/p\u003e \u003cp\u003eFeedback 210\u003c\/p\u003e \u003cp\u003eRecognition 210\u003c\/p\u003e \u003cp\u003eMental Health Support 211\u003c\/p\u003e \u003cp\u003eMental Health Toolkits 211\u003c\/p\u003e \u003cp\u003eEncourage Physical Fitness 211\u003c\/p\u003e \u003cp\u003eEngagement 212\u003c\/p\u003e \u003cp\u003eShowing Up and Staying 213\u003c\/p\u003e \u003cp\u003eNot Out of Mind 214\u003c\/p\u003e \u003cp\u003eEngagement Aligned with Other Values 214\u003c\/p\u003e \u003cp\u003eFoster Openness 214\u003c\/p\u003e \u003cp\u003eListening Actively and Empathetically 214\u003c\/p\u003e \u003cp\u003eSocial Needs 215\u003c\/p\u003e \u003cp\u003eCreating Non-Work Spaces 215\u003c\/p\u003e \u003cp\u003eVirtual Lunches, Coffee Breaks, and Happy Hours 216\u003c\/p\u003e \u003cp\u003eMake Pre-Meeting Time 216\u003c\/p\u003e \u003cp\u003eCelebrations 217\u003c\/p\u003e \u003cp\u003eEncouraging Friendly Competition 217\u003c\/p\u003e \u003cp\u003ePlan In-Person Events 217\u003c\/p\u003e \u003cp\u003eCompany Values and Mission 217\u003c\/p\u003e \u003cp\u003ePeople First 218\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 9 Generational Struggles 221\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eThe Generations 222\u003c\/p\u003e \u003cp\u003eThere Is No Generational Gap at Work 225\u003c\/p\u003e \u003cp\u003eNegative Stereotypes 226\u003c\/p\u003e \u003cp\u003eWork Styles 226\u003c\/p\u003e \u003cp\u003ePriorities 227\u003c\/p\u003e \u003cp\u003eBaby Boomers 229\u003c\/p\u003e \u003cp\u003eGeneration X 231\u003c\/p\u003e \u003cp\u003eMillennials 233\u003c\/p\u003e \u003cp\u003eGen Z 234\u003c\/p\u003e \u003cp\u003eCommon Ground 236\u003c\/p\u003e \u003cp\u003eFlexibility 236\u003c\/p\u003e \u003cp\u003eFeedback and Positive Reinforcement 237\u003c\/p\u003e \u003cp\u003eAppreciation and Recognition 238\u003c\/p\u003e \u003cp\u003eCommitment 239\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 10 Creating the Right Remote Team Culture 245\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eYou Already Have a Company Culture 245\u003c\/p\u003e \u003cp\u003eWhat Is Company Culture? 246\u003c\/p\u003e \u003cp\u003eImpact on Remote Work 247\u003c\/p\u003e \u003cp\u003eIn Times of Stress 248\u003c\/p\u003e \u003cp\u003eCompany Culture and Success 248\u003c\/p\u003e \u003cp\u003eRetention: The Cost of Replacing Employees 250\u003c\/p\u003e \u003cp\u003eControllable Quit Rate 251\u003c\/p\u003e \u003cp\u003eShape Your Culture with Remote Work in Mind 253\u003c\/p\u003e \u003cp\u003eLeaders Set the Tone 254\u003c\/p\u003e \u003cp\u003eWorkplace Transparency 254\u003c\/p\u003e \u003cp\u003eBe Worthy of Their Trust 255\u003c\/p\u003e \u003cp\u003eDefine Your Vision Well 256\u003c\/p\u003e \u003cp\u003eEmphasize Meaningful Work 257\u003c\/p\u003e \u003cp\u003eStay Engaged 257\u003c\/p\u003e \u003cp\u003eGet Feedback and Act on It 258\u003c\/p\u003e \u003cp\u003eBe Clear on Digital Work Policies 258\u003c\/p\u003e \u003cp\u003eCheck Your Headings and Adjust Course as Needed 259\u003c\/p\u003e \u003cp\u003eMaintaining Culture When Remote 259\u003c\/p\u003e \u003cp\u003eBe People-Centric and Values-Centric 260\u003c\/p\u003e \u003cp\u003eGet the Tech You Need 260\u003c\/p\u003e \u003cp\u003eOwnership and Accountability 260\u003c\/p\u003e \u003cp\u003eEmployee Recognition 261\u003c\/p\u003e \u003cp\u003eBonusly 262\u003c\/p\u003e \u003cp\u003eNectar 263\u003c\/p\u003e \u003cp\u003eFond 263\u003c\/p\u003e \u003cp\u003eKudos 264\u003c\/p\u003e \u003cp\u003eCooleaf 264\u003c\/p\u003e \u003cp\u003eCultural Fit 265\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 11 Operations and Administration 269\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eCompany Accounts 269\u003c\/p\u003e \u003cp\u003eAutomate 270\u003c\/p\u003e \u003cp\u003ePaying Bills and Getting Paid 270\u003c\/p\u003e \u003cp\u003eMelio 271\u003c\/p\u003e \u003cp\u003eCorpay One 271\u003c\/p\u003e \u003cp\u003eBill.com 272\u003c\/p\u003e \u003cp\u003eOnline Bookkeeping and Accounting 272\u003c\/p\u003e \u003cp\u003eQuickBooks Online 273\u003c\/p\u003e \u003cp\u003eWave 273\u003c\/p\u003e \u003cp\u003eZoho Books 274\u003c\/p\u003e \u003cp\u003eFreshBooks 274\u003c\/p\u003e \u003cp\u003eHuman Resources 274\u003c\/p\u003e \u003cp\u003eNo Dedicated HR 275\u003c\/p\u003e \u003cp\u003eRecord Keeping, Compliance, and Benefits 275\u003c\/p\u003e \u003cp\u003eBambooHR 275\u003c\/p\u003e \u003cp\u003eZenefits 276\u003c\/p\u003e \u003cp\u003eNamely 276\u003c\/p\u003e \u003cp\u003eGusto 277\u003c\/p\u003e \u003cp\u003ePaycor 278\u003c\/p\u003e \u003cp\u003eLosing People during the Switch 278\u003c\/p\u003e \u003cp\u003eRemote Hiring Process 279\u003c\/p\u003e \u003cp\u003eIt Begins before the Hire 280\u003c\/p\u003e \u003cp\u003eAll Digital Engagement 282\u003c\/p\u003e \u003cp\u003eQuestions for the Remote Worker 282\u003c\/p\u003e \u003cp\u003eRemote Work Experience 282\u003c\/p\u003e \u003cp\u003eMeasuring Success 283\u003c\/p\u003e \u003cp\u003eAbility to Maintain Focus on Work 283\u003c\/p\u003e \u003cp\u003eTheir Workspace 284\u003c\/p\u003e \u003cp\u003eThe Biggest Concern with WFH 284\u003c\/p\u003e \u003cp\u003eCompany Values 284\u003c\/p\u003e \u003cp\u003eRemote Tech 285\u003c\/p\u003e \u003cp\u003eAttributes and Skills 285\u003c\/p\u003e \u003cp\u003eWritten and Verbal Communication Skills 286\u003c\/p\u003e \u003cp\u003eBeing a Self-Starter and Being Independent 286\u003c\/p\u003e \u003cp\u003eOrganization and Time Management 286\u003c\/p\u003e \u003cp\u003eReliability 287 Collaboration and Teamwork 288\u003c\/p\u003e \u003cp\u003eWork-Life Balance 288\u003c\/p\u003e \u003cp\u003eRemote Onboarding 289\u003c\/p\u003e \u003cp\u003eMake a Solid Plan 289\u003c\/p\u003e \u003cp\u003eSolicit Feedback 290\u003c\/p\u003e \u003cp\u003eFacilitate Social Connections 290\u003c\/p\u003e \u003cp\u003eGetting the Right Team Members 290\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 12 The Complete Package 293\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eWork Remotely with Added Confidence 294\u003c\/p\u003e \u003cp\u003eMake Your Space Your Own 295\u003c\/p\u003e \u003cp\u003eTeam Strategies 296\u003c\/p\u003e \u003cp\u003eTechnology Is Your Asset—Choose Wisely 297\u003c\/p\u003e \u003cp\u003eScalability and TCO 297\u003c\/p\u003e \u003cp\u003eMake the Most of Your Time 298\u003c\/p\u003e \u003cp\u003eKeep the Faith 299\u003c\/p\u003e \u003cp\u003eKeep the Client and the Team Happy 299\u003c\/p\u003e \u003cp\u003eBe Mindful of Signs of Isolation 300\u003c\/p\u003e \u003cp\u003eStay Social 301\u003c\/p\u003e \u003cp\u003eGenerations and Personalities 302\u003c\/p\u003e \u003cp\u003eLeadership Grooms Your Culture 303\u003c\/p\u003e \u003cp\u003eThe Right People 303\u003c\/p\u003e \u003cp\u003eThe World Is at Your Fingertips 304\u003c\/p\u003e \u003cp\u003eIndex 307\u003c\/p\u003e \u003cp\u003e\u003cb\u003eHENRY KURKOWSKI\u003c\/b\u003e is a pioneer in managed Wi-Fi technologies and digital engagement. He has co-founded a number of up-start technology companies and has a long history in the telecommunications and SaaS industries. His insights on brand strategies and leveraging business partnerships have been featured on Forbes.com. Henry has helped thousands of small businesses across the US to leverage remote technologies and digital communications to automate operations, increase engagement and boost the bottom line.\u003c\/p\u003e  \u003cp\u003e\u003cb\u003eA remote work survival guide for small business owners\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eRemote work has been thrown to the forefront of the business world by the COVID-19 pandemic. As small businesses around the world begin to realize the unique challenges of managing employees who work from home and remote teams that need to collaborate over distances, new technologies and business strategies have emerged to make it easier for companies to connect their people and systems remotely.\u003c\/p\u003e \u003cp\u003eIn \u003ci\u003eRemote Work Technology: Keeping Your Small Business Thriving From Anywhere,\u003c\/i\u003e experienced SaaS and technology entrepreneur Henry Kurkowski delivers a detailed roadmap to using cloud software, SaaS technology, and communication apps to run your small or medium-sized business from anywhere in the world.\u003c\/p\u003e \u003cp\u003eWhether you’re a digital marketer in Pittsburgh, Pennsylvania, a digital nomad running an e-commerce firm, or any other kind of small business entrepreneur, \u003ci\u003eRemote Work Technology\u003c\/i\u003e will show you how to profit from the ability to hire a geographically diverse workforce and serve clients from a distance.\u003c\/p\u003e \u003cp\u003ePerfect for small business owners and managers, the insights, strategies, and interviews from business leaders who switched their own companies to fully remote teams found in this book will teach you to effectively stay engaged with and manage remote workers. By introducing added automation into your everyday workflows, and integrating and connecting your business technologies, you will supercharge your company’s productivity. You’ll learn to:\u003c\/p\u003e \u003cul\u003e \u003cli\u003eIntegrate remote work technologies across company workflows\u003c\/li\u003e \u003cli\u003eOvercome collaboration challenges faced by remote workers\u003c\/li\u003e \u003cli\u003eKeep a high level of engagement with your employees, clients, and vendors\u003c\/li\u003e \u003cli\u003eUtilize best practices to support your teams and help them support each other\u003c\/li\u003e \u003cli\u003eAvoid the pitfalls of burnout and isolation that is found in remote working\u003c\/li\u003e \u003cli\u003eEmpower your distributed team members to deliver their best work\u003c\/li\u003e \u003c\/ul\u003e","brand":"Wiley","offers":[{"title":"Default Title","offer_id":47989942550757,"sku":"NP9781119794523","price":30.0,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1842\/7735\/files\/9781119794523.jpg?v=1761785979","url":"https:\/\/k12savings.com\/products\/remote-work-technology-isbn-9781119794523","provider":"K12savings","version":"1.0","type":"link"}