{"product_id":"overload-isbn-9780470879603","title":"Overload!","description":"\u003cb\u003eTimely advice for getting a grip on information overload in the workplace\u003c\/b\u003e  \u003cp\u003eThis groundbreaking book reveals how different kinds of information overload impact workers and businesses as a whole. It helps businesses get a grip on the financial and human costs of e-mail overload and interruptions and details how working in an information overloaded environment impacts employee productivity, efficiency, and morale.\u003c\/p\u003e \u003cul\u003e \u003cli\u003eExplains how information?often in the form of e-mail messages, reports, news, Web sites, RSS feeds, blogs, wikis, instant messages, text messages, Twitter, and video conferencing walls?bombards and dulls our senses\u003c\/li\u003e \u003cli\u003eExplores what we do with information\u003c\/li\u003e \u003cli\u003eDocuments how we created more and more information over centuries\u003c\/li\u003e \u003cli\u003eReveals what all this information is doing\u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003eTimely and thought-provoking, Overload! addresses the reality of?and solutions for?a problem to which no one is immune.\u003c\/p\u003e  \u003cb\u003eForeword\u003c\/b\u003e \u003cb\u003eFighting the Good Fight against Information Bloat\u003c\/b\u003e\u003cb\u003e.\u003c\/b\u003e  \u003cp\u003ePreface.\u003c\/p\u003e \u003cp\u003eA Note to the Reader.\u003c\/p\u003e \u003cp\u003eAcknowledgments.\u003c\/p\u003e \u003cp\u003e\u003cb\u003eIntroduction.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eThe Way Work Was.\u003c\/p\u003e \u003cp\u003eThe Age of the Knowledge Worker.\u003c\/p\u003e \u003cp\u003eMark Rivington’s Day.\u003c\/p\u003e \u003cp\u003eA Global Economy.\u003c\/p\u003e \u003cp\u003e\u003cb\u003eGreat Moments and Milestones in Information Overload History.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart I How We Got Here.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 1 Information, Please?\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 2 History of Information.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eThe Information Revolution and the Book.\u003c\/p\u003e \u003cp\u003eE-readers Rising.\u003c\/p\u003e \u003cp\u003eAfter the Book … Getting the Word Out.\u003c\/p\u003e \u003cp\u003eThe New News Cycle.\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 3 Welcome to the Information Age.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eIs Software Holding Us Back?\u003c\/p\u003e \u003cp\u003eThe Tools We Use.\u003c\/p\u003e \u003cp\u003eMid-Nineteenth-Century Tools: Groundwork Is Laid.\u003c\/p\u003e \u003cp\u003eTwentieth-Century Tools: The Foundation for the Information Revolution.\u003c\/p\u003e \u003cp\u003eBreakthroughs in Productivity.\u003c\/p\u003e \u003cp\u003eOnline Collaboration Makes Its Entrance.\u003c\/p\u003e \u003cp\u003eEnter Charlie Chaplin.\u003c\/p\u003e \u003cp\u003eEnter the Office Suite.\u003c\/p\u003e \u003cp\u003eAn Office for the Twenty-First Century.\u003c\/p\u003e \u003cp\u003eThe Problem with Documents.\u003c\/p\u003e \u003cp\u003eThe Collaborative Business Environment.\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 4 What Is Information?\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eQuantifying Information.\u003c\/p\u003e \u003cp\u003eWhy Information Is Exploding.\u003c\/p\u003e \u003cp\u003eHow Information Is Going beyond Network and Storage Capabilities.\u003c\/p\u003e \u003cp\u003eStructured versus Unstructured Information.\u003c\/p\u003e \u003cp\u003eData Mining to the Rescue?\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 5 The Information Consumer.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 6 What Is Information Overload?\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eMeetings: Too Much of a Good Thing?\u003c\/p\u003e \u003cp\u003eHow Long Has This Been Going On?\u003c\/p\u003e \u003cp\u003eMore Information – Isn’t that What We Wanted?\u003c\/p\u003e \u003cp\u003eInformation Overload and the Tragedy of the Commons.\u003c\/p\u003e \u003cp\u003eThe Ephemerization of Information.\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 7 The Cost of Information Overload.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eIn Search of a Management Science.\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 8 What Hath Information Overload Wrought?\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eAspects of Information Overload.\u003c\/p\u003e \u003cp\u003eInformation Overload–Related Maladies.\u003c\/p\u003e \u003cp\u003eThe Compatibility Conundrum.\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 9 The Two Freds.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eEntitlement.\u003c\/p\u003e \u003cp\u003eMad about Information.\u003c\/p\u003e \u003cp\u003eWork–Life Balance.\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 10 Beep. Beep. Beep..\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eHow Much Texting Is Too Much?\u003c\/p\u003e \u003cp\u003eSample Text Phraseology.\u003c\/p\u003e \u003cp\u003eThe Search for Whatever It Is We Are Looking For.\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 11 Heading for a Nervous Breakdown.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eThinking for a Living.\u003c\/p\u003e \u003cp\u003eThe Roundtable.\u003c\/p\u003e \u003cp\u003eHow the Other Half Lives.\u003c\/p\u003e \u003cp\u003eThe New Busy Is Heading for a Nervous Breakdown.\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart II Where We Are and What We Can Do.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 12 Managing Work and Workers in the Twenty-First Century.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 13 Components of Information Overload.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eE-mail Overload.\u003c\/p\u003e \u003cp\u003eUnnecessary Interruptions and Recovery Time.\u003c\/p\u003e \u003cp\u003eNeed for Instant Gratification.\u003c\/p\u003e \u003cp\u003eEverything Is Urgent – and Important.\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 14 E-mail.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eThe Cost of Too Much E-mail.\u003c\/p\u003e \u003cp\u003eE-mail and the Network Effect.\u003c\/p\u003e \u003cp\u003eReply to All.\u003c\/p\u003e \u003cp\u003eProfanity in E-mail (Expletive Deleted).\u003c\/p\u003e \u003cp\u003eA Day Without E-mail.\u003c\/p\u003e \u003cp\u003eWhat to Do With 2.5 Billion E-mail Messages.\u003c\/p\u003e \u003cp\u003eDeleting E-mail, Deleting Knowledge.\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 15 The Googlification of Search.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eSearch and the Quest for the Perfect Dishwasher.\u003c\/p\u003e \u003cp\u003eThe Search Experience.\u003c\/p\u003e \u003cp\u003eDoes the King of the Watusis Drive an Automobile?\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 16 Singletasking.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eAttention.\u003c\/p\u003e \u003cp\u003eThree Types of Attention.\u003c\/p\u003e \u003cp\u003eAutomaticity.\u003c\/p\u003e \u003cp\u003eThe Supertaskers Among Us.\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 17 Intel’s War.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eRecent Information Overload Initiatives.\u003c\/p\u003e \u003cp\u003eQuiet Time: A Time for Thought and Reflection.\u003c\/p\u003e \u003cp\u003eNo E-mail Day.\u003c\/p\u003e \u003cp\u003eE-mail Service Level Agreement.\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 18 Government Information Overload 203.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eThe Government’s Information Problem.\u003c\/p\u003e \u003cp\u003eInformation Overload Turns Deadly.\u003c\/p\u003e \u003cp\u003eA Culture of Secrecy.\u003c\/p\u003e \u003cp\u003eThe Consequences of Not Connecting the Dots.\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 19 The Financial Crisis and Information Overload.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eNo Information Overload in 1907?\u003c\/p\u003e \u003cp\u003eInformation Overload in the Market.\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 20 The Tech Industry and Information Overload.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eThe Industry Comes Together?\u003c\/p\u003e \u003cp\u003eInformation Overload Awareness Day.\u003c\/p\u003e \u003cp\u003eWhat Software Companies Are Doing.\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 21 What Works Better When.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eSocial Software Tools in the Enterprise.\u003c\/p\u003e \u003cp\u003eWhat Should I Use When?\u003c\/p\u003e \u003cp\u003e10 Tips to Help Lower Information Overload.\u003c\/p\u003e \u003cp\u003e\u003cb\u003eEpilogue\u003c\/b\u003e \u003cb\u003e2084: Our Future?\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eReferences.\u003c\/p\u003e \u003cp\u003eAbout the Author.\u003c\/p\u003e \u003cp\u003eOverload Stories: The Web Site.\u003c\/p\u003e \u003cp\u003eIndex.\u003c\/p\u003e \"Rich with helpful, pragmatic advice, \u003ci\u003eOverload!\u003c\/i\u003e provides details, tips, and strategies that the world's leading organizations, including IBM, Intel, Morgan Stanley, and the U.S. Air Force have employed.\" (\u003ci\u003eLeadershipNow.com-Review\u003c\/i\u003e) \u003cb\u003eJonathan B. Spira is CEO\u003c\/b\u003e and chief analyst of Basex, a research firm focusing on issues companies face in the knowledge economy. His points of view and commentary have appeared in \u003ci\u003eTime, the New York Times, Business Week,\u003c\/i\u003e and the \u003ci\u003eWall Street Journal\u003c\/i\u003e. Mr. Spira is a founding board member of the Information Overload Research Group, an industry consortium. He is author of \u003ci\u003eManaging the Knowledge Workforce: Understanding the Information Revolution That's Changing the Business World\u003c\/i\u003e and coauthor of \u003ci\u003eThe History of Photography\u003c\/i\u003e (named a best book of the year by the New York Times).  Information has become the great leveler of society and business. In 2010, Information Overload cost the U.S. economy almost $1 trillion. What is Information Overload costing your organization? Written by Jonathan Spira, one of the technology industry's leading thinkers and pundits, \u003ci\u003eOverload!: How Too Much Information Is Hazardous to Your Organization\u003c\/i\u003e lays out the history and many manifestations of Information Overload in the workplace, as well as tips and strategies to limit the disruptive and costly consequences.  \u003cp\u003eFrom endless e-mail, social media, and texting, to poor search tools and a dramatic increase in information generation, Information Overload is stretching the bandwidth of businesses and employees at unprecedented levels. Revealing how the very tools deployed to make knowledge workers more efficient have in turn bogged productivity down, \u003ci\u003eOverload!\u003c\/i\u003e explores the many ways today's tidal wave of information has bombarded and dulled our senses as well as hampered our ability to innovate and produce.\u003c\/p\u003e \u003cp\u003eSpira examines the staggering statistics of time and money lost due to Information Overload, including:\u003c\/p\u003e \u003cul\u003e \u003cli\u003e \u003cp\u003eThere are 78.6 million knowledge workers in the United States alone.\u003c\/p\u003e \u003c\/li\u003e \u003cli\u003e \u003cp\u003eInformation Overload cost the U.S. economy almost $1 trillion in 2010.\u003c\/p\u003e \u003c\/li\u003e \u003cli\u003e \u003cp\u003eA minimum of 28 billion hours is lost each year to Information Overload in the United States.\u003c\/p\u003e \u003c\/li\u003e \u003cli\u003e \u003cp\u003eReading and processing just 100 e-mail messages can occupy over half of a knowledge worker's day.\u003c\/p\u003e \u003c\/li\u003e \u003cli\u003e \u003cp\u003eIt takes five minutes to get back on track after a 30-second interruption.\u003c\/p\u003e \u003c\/li\u003e \u003cli\u003e \u003cp\u003eFor every 100 people who are unnecessarily copied on an e-mail, eight hours are lost.\u003c\/p\u003e \u003c\/li\u003e \u003cli\u003e \u003cp\u003e58 percent of government workers spend half the workday filing, deleting, or sorting information, at a cost of almost $31 billion dollars.\u003c\/p\u003e \u003c\/li\u003e \u003cli\u003e \u003cp\u003e66 percent of knowledge workers feel they don't have enough time to get all of their work done.\u003c\/p\u003e \u003c\/li\u003e \u003cli\u003e \u003cp\u003e94 percent of those surveyed at some point have felt overwhelmed by information to the point of incapacitation.\u003c\/p\u003e \u003c\/li\u003e \u003cli\u003e \u003cp\u003eOne major Fortune 500 company estimates that Information Overload impacts its bottom line to the tune of $1 billion per year.\u003c\/p\u003e \u003c\/li\u003e \u003cli\u003e \u003cp\u003eInformation Overload has caused people to lose their ability to manage thoughts and ideas, contemplate, and even reason and think.\u003c\/p\u003e \u003c\/li\u003e \u003cli\u003e \u003cp\u003eThe reality that many e-mail exchanges which go on for days and weeks at a time could be resolved with a five-minute phone call.\u003c\/p\u003e \u003c\/li\u003e \u003cli\u003e \u003cp\u003eWhy Information Overload has completely destroyed the work-life balance, resulting in workdays that never seem to end.\u003c\/p\u003e \u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003eRich with helpful, pragmatic advice, \u003ci\u003eOverload!\u003c\/i\u003e provides details, tips, and strategies that the world's leading organizations, including IBM, Intel, Morgan Stanley, and the U.S. Air Force have employed.\u003c\/p\u003e \u003cp\u003eDon't let Information Overload strangle your organization's productivity. Fight back with the tips and strategies found in Overload!\u003c\/p\u003e  \"How do you deal with Information Overload? It's one of the most urgent questions of our time, and nobody is better equipped to help us answer it than Jonathan Spira. This book lucidly explains where overload came from, why it matters and how organizations can combat it. \u003ci\u003eOverload!\u003c\/i\u003e isn't just a compelling read, it's an invaluable tool for wisely navigating this hyper-connected world.\" —William Powers, \u003ci\u003eNew York Times\u003c\/i\u003e bestselling author, \u003ci\u003eHamlet's BlackBerry\u003c\/i\u003e  \u003cp\u003e\"This book reaffirms Spira's standing as the expert on Information Overload. He has a masterful understanding of the historical, social, and business aspects of the changes modern information and communications technologies have brought about. This is required reading for anyone trying to understand the effects of Information Overload or those designing methods to deal with it.\" —Yale Braunstein, Professor, School of Information, University of California, Berkeley\u003c\/p\u003e \u003cp\u003e\"As a case study on the impact of Information Overload, I found the book all too enlightening. As one who has grown up with the Internet (from ARPANET days), I have seen myself and others either get buried with information or learn how to be discriminating in what you 'eat.' This book is a MUST read for those who have lived this life or are just starting in this world of endless information. To understand is to survive.\" —David J. Farber, Distinguished Career Professor of Computer Science and Public Policy, Carnegie Mellon University; former chief technologist, Federal Communications Commission\u003c\/p\u003e \u003cp\u003e\"Clever, powerful, and engaging. Jonathan puts Information Overload in context while providing smart solutions that improve productivity for busy organizations in this must-read book. We are all running on the Information Overload hamster wheel.\" —Mike Song, lead author, \u003ci\u003eThe Hamster Revolution\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e\"With traditional and new media bombarding us with more and more content, our brains ache at the thought of trying to find the things that matter in a sea of nonsense. This book will help you reexamine your time and priorities and regain a semblance of your work-life balance.\" —Amy Wohl, Industry Analyst, Wohl Associates\u003c\/p\u003e \u003cp\u003e\"Overload! articulates the advantages of educating employees on the impact of Information Overload, the proper use of collaborative technologies, and for vendors, the need to provide improved tools that can adapt to how employees work, such as social business solutions for more nimble and transparent engagement within and external to an enterprise.\" —Kristen Lauria, Vice President, Collaboration Solutions, IBM\u003c\/p\u003e","brand":"Wiley","offers":[{"title":"Default Title","offer_id":47989744337125,"sku":"NP9780470879603","price":45.0,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1842\/7735\/files\/9780470879603.jpg?v=1761785323","url":"https:\/\/k12savings.com\/products\/overload-isbn-9780470879603","provider":"K12savings","version":"1.0","type":"link"}