Operations and Technology Express

Fast track route to mastering the management of operations and technology

Covers the key areas of operations and technology, from operating systems and managing resources to quality and environmental awareness

Examples and lessons from some of the world's most successful businesses, including Egg, Nissan, easyJet, Ford, British Airways and Nestle, and ideas from the smartest thinkers, including W Edwards Deming, Joseph Juran, Kaoru Ishikawa, Philip Crosby, Tom Peters and Charles Handy

Includes a glossary of key concepts and a comprehensive resources guide

Introduction to Express Exec

Introduction to Operations and Technology

Definition of terms: What is Operations?

The Evolution of Operations

The E-Dimension

The Global Dimension

Operations: The State of the Art

Operations Success Stories

Key Concepts and Thinkers

Resources

Ten Steps to Making Operations Work

Frequently Asked Questions (FAQs)

Index George Green was as a manager at British Rail from 1973 to 1986, much of the time in Operations Management. Since then, he has run his own training consultancy, specializing in people and operations management. Fast track route to mastering the management of operations and technology

Covers the key areas of operations and technology, from operating systems and managing resources to quality and environmental awareness

Examples and lessons from some of the world's most successful businesses, including Egg, Nissan, easyJet, Ford, British Airways and Nestle, and ideas from the smartest thinkers, including W Edwards Deming, Joseph Juran, Kaoru Ishikawa, Philip Crosby, Tom Peters and Charles Handy
Includes a glossary of key concepts and a comprehensive resources guide

ExpressExec is a unique business resource of one hundred books. These books present the best current thinking and span the entire range of contemporary business practice. Each book gives you the key concepts behind the subject and the techniques to implement the ideas effectively, together with lessons from benchmark companies and ideas from the world's smartest thinkers.

ExpressExec is organised into ten core subject areas making it easy to find the information you need:

01 Innovation
02 Enterprise
03 Strategy
04 Marketing
05 Finance
06 Operations and Technology
07 Organizations
08 Leading
09 People
10 Life and Work

ExpressExec is a perfect learning solution for people who need to master the latest business thinking and practice quickly.