On Target

In all too many companies, once a business plan is created there is no systematic follow-up. The plan is filed and forgotten until it's time for the annual review-and the result is repeated failure to achieve goals and objectives. Seasoned organizational consultant Michele Bechtell draws on twenty years of experience to describe a straightforward, easy-to-implement, yet powerful set of business review techniques that will transform a traditional static paper plan into a reliable targeting process to produce quantum leaps in performance.
Bechtell shows how to:
Identify the priority measures requiring continual review,
Detect and respond to early warning signs,
Accelerate the change process to drive current objectives,
Link lessons from one cycle to the next for dramatic results, and much more.
Each chapter includes sample forms, tools, and graphics easily customized for your organization. If you are stretching toward a compelling vision, attempting to implement a strategy, or have tried and failed to achieve a desired goal or objective, this book is a must-read.
On Target shows that by making business review an ongoing process, rather than an isolated event, you can achieve dramatic results at any level of any organization.List of Illustrations
Acknowledgments
INTRODUCTION Don’t Despair! You Can Do It

PART I CHOOSE WHAT TO REVIEW
CHAPTER 1 What Are the Critical Success Factors?
Select annual priorities.
CHAPTER 2 What Is My Role?
Assign and align individual contributions.
CHAPTER 3 How Should I Spend My Time?
Document deadlines and deliverables.

PART II CONDUCT FREQUENT REVIEWS
CHAPTER 4 Where Am I Off Plan?
Track deviations from expectation.
CHAPTER 5 Why Am I Off Plan?
Diagnose the root barriers to progress.
CHAPTER 6 What Corrective Actions Have I Taken?
Modify inadequate methods.

PART III CONDUCT EFFECTIVE REVIEWS
CHAPTER 7 How Do I Prepare for the Monthly Review?
Standardize individual preparation
CHAPTER 8 How Do We Conduct the Monthly Review?
Challenge the facts and assumptions.
CHAPTER 9 How Can We Conduct an Annual Review?
Examine and improve collective behavior.
Index
About the AuthorMichele L. Bechtell is a global business authority on customer focus, rapid strategy deployment, and large-scale organizational change. With over twenty years consulting experience, and ten years in private practice, she helps executives redirect their organizations to build and sustain competitive advantage, aligning people, activities, and resources with strategic intent.