{"product_id":"never-split-the-difference-negotiating-as-if-your-life-depended-on-it-isbn-9780062872302","title":"Never Split the Difference: Negotiating As If Your Life Depended On It","description":"\u003cp\u003e\u003cb\u003eThis international bestseller, with more than 5 million copies sold, offers a field-tested approach to high-stakes negotiations and conflict resolution—whether in the boardroom, in your community, or at home.\u003c\/b\u003e\u003c\/p\u003e\u003cp\u003eLife is a series of negotiations, and negotiation is at the heart of collaboration—whether you are a business executive, a salesperson, a parent , a community leader, or a spouse. As a former FBI hostage negotiator, Chris Voss gives you the negotiation skills to be effective in any situation: negotiating a business deal, buying (or selling) a car, negotiating a salary, acquiring a home, renegotiating rent, deliberating with your partner, or communicating with your children. Taking the power of persuasion, tactical empathy, active listening, and intuition to the next level, \u003ci\u003eNever Split the Difference\u003c\/i\u003e gives you the competitive edge in any difficult conversation or challenging situation. This book is a masterclass in influencing others, no matter the circumstances.\u003c\/p\u003e\u003cp\u003eAfter a stint policing the rough streets of Kansas City, Chris Voss joined the FBI, where his career as a hostage negotiator brought him face-to-face with a range of criminals, including bank robbers and terrorists. Reaching the pinnacle of his profession, he became the FBI’s lead international kidnapping negotiator. \u003ci\u003eNever Split the Difference\u003c\/i\u003e distills the Voss method, revealing the skills that matter most when it comes to achieving your goals in both your professional and personal life.\u003c\/p\u003e\u003cp\u003eStep-by-step, Voss show you how to:\u003c\/p\u003e\u003cul\u003e\n\u003cli\u003eEstablish Rapport \u003c\/li\u003e\n\u003cli\u003eCreate Trust with Tactical Empathy\u003c\/li\u003e\n\u003cli\u003eGain the Permission to Persuade \u003c\/li\u003e\n\u003cli\u003eShape What Is Fair \u003c\/li\u003e\n\u003cli\u003eCalibrate Questions\u003c\/li\u003e\n\u003cli\u003eTransform Conflict into Collaboration\u003c\/li\u003e\n\u003cli\u003eSpot Liars\u003c\/li\u003e\n\u003cli\u003eCreate Breakthroughs by Revealing the Unknown Unknowns\u003c\/li\u003e\n\u003c\/ul\u003e\u003cp\u003e\u003ci\u003eNever Split the Difference\u003c\/i\u003e is your definitive source for effective business communication, defusing potential crises, winning people over, and achieving your goals at work and at home.\u003c\/p\u003e | \u003cp\u003eFrom policing the rough streets of Kansas City, Missouri, to becoming the FBI’s lead international kidnapping negotiator to teaching negotiation at leading universities, Chris Voss has tested the techniques in \u003cem\u003eNever Split the Difference\u003c\/em\u003e across the full spectrum of human endeavor and proved their effectiveness. Those who have benefited from these techniques include business clients generating millions in additional profits, MBA students getting better jobs, and even parents dealing with their kids.\u003c\/p\u003e\u003cp\u003e\u003cem\u003eNever Split the Difference\u003c\/em\u003e provides a gripping, behind-the-scenes recounting of dramatic scenarios from the gang-infested streets of Haiti to a Brooklyn bank robbery gone horribly wrong, revealing the negotiation strategies that helped Voss and his colleagues succeed where it mattered most: saving lives. Whether buying a car, getting a better raise, buying a home, renegotiating rent, or deliberating with your partner, Voss shows you how to use these skills in the workplace and in every other realm of your life.\u003c\/p\u003e | \u003cp\u003eFormer FBI Hostage Negotiator Chris Voss has few equals when it comes to high stakes negotiations. Whether for your business or your personal life, his techniques work.” - \u003cb\u003e\u003ci\u003eJoe Navarro, FBI Special Agent (Ret.) and author of the international bestseller, What Every Body is Saying\u003c\/i\u003e\u003c\/b\u003e\u003c\/p\u003e\u003cp\u003eChris Voss’s NEVER SPLIT THE DIFFERENCE is a different kind of business book -one that emphasizes the importance of emotional intelligence without sacrificing deal-making power. It comes from the pen of a former hostage negotiator - someone who couldn’t take no for an answer - which makes it fascinating reading. But it’s also eminently practical. In these pages, you will find the techniques for getting the deal you want. - \u003cb\u003e\u003ci\u003e-Daniel H. Pink, author of To Sell Is Human and Drive   -Daniel H. Pink, author of To Sell Is Human and Drive  Daniel H. Pink, author of To Sell Is Human and Drive\u003c\/i\u003e\u003c\/b\u003e\u003c\/p\u003e\u003cp\u003eThis book blew my mind. It’s a riveting read, full of instantly actionable advice-not just for high-stakes situations, but also for handling everyday conflicts at work and at home. - \u003cb\u003e\u003ci\u003eAdam Grant, author of Originals and Give and Take\u003c\/i\u003e\u003c\/b\u003e\u003c\/p\u003e\u003cp\u003eVoss reveals everything you need to know about negotiating for success... It’s the next leap forward for those who memorized Fisher and Ury’s classic \u003cem\u003eGetting to Yes\u003c\/em\u003e. - \u003cb\u003e\u003ci\u003eBooklist\u003c\/i\u003e\u003c\/b\u003e\u003c\/p\u003e\u003cp\u003eChatty and friendly and packed with helpful resources, this is an intriguing approach to business and personal negotiations. - \u003cb\u003e\u003ci\u003ePublishers Weekly\u003c\/i\u003e\u003c\/b\u003e\u003c\/p\u003e\u003cp\u003e“Your business—basically your entire life—comes down to your performance in crucial conversations, and these tools will give you the edge you need... It’s required reading for my employees because I use the lessons in this book every single day, and I want them to, too.” - \u003cb\u003e\u003ci\u003eJason McCarthy, CEO of Goruck\u003c\/i\u003e\u003c\/b\u003e\u003c\/p\u003e\u003cp\u003e\"Such a great book that is relevant to more than just FBI negotiations: it's relevant to my relationship with my partner, to my business, to everything in between.\" - \u003cb\u003e\u003ci\u003eSteven Bartlett, entrepreneur and host of the Diary of a CEO podcast\u003c\/i\u003e\u003c\/b\u003e\u003c\/p\u003e\u003cp\u003e\"It's rare that a book is so gripping and entertaining while still being actionable and applicable.\" - \u003cb\u003e\u003ci\u003eInc.\u003c\/i\u003e\u003c\/b\u003e\u003c\/p\u003e\u003cp\u003e\"A business book you won't be able to put down.\" - \u003cb\u003e\u003ci\u003eFortune\u003c\/i\u003e\u003c\/b\u003e\u003c\/p\u003e","brand":"Harper Business","offers":[{"title":"Default Title","offer_id":44888313430245,"sku":"NP9780062872302","price":9.99,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1842\/7735\/files\/9780062872302.jpg?v=1773960738","url":"https:\/\/k12savings.com\/products\/never-split-the-difference-negotiating-as-if-your-life-depended-on-it-isbn-9780062872302","provider":"K12savings","version":"1.0","type":"link"}