{"product_id":"mediation-of-construction-disputes-isbn-9781405169318","title":"Mediation of Construction Disputes","description":"This book is written for users of mediation, whether they be a party, an advisor or an expert. It should also be of help to commercial mediators who have no specialism in construction. Its aim is to encourage confidence in the mediation process and to ensure that those who do use mediation to resolve their disputes do so effectively and so are able to maximise the opportunities that mediation offers.  Acknowledgements. \u003cp\u003eForward.\u003c\/p\u003e \u003cp\u003e\u003cb\u003eIntroduction\u003c\/b\u003e.\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 1 The Construction industry is great at creating disputes\u003c\/b\u003e.\u003c\/p\u003e \u003cp\u003eContractual.\u003c\/p\u003e \u003cp\u003eThe no contract scenario.\u003c\/p\u003e \u003cp\u003eThe ‘is there\/is there not’ a contract scenario.\u003c\/p\u003e \u003cp\u003eIncompatible contracts.\u003c\/p\u003e \u003cp\u003eAll-risk contracts.\u003c\/p\u003e \u003cp\u003eUnrealistic performance criteria.\u003c\/p\u003e \u003cp\u003eFinancial.\u003c\/p\u003e \u003cp\u003eA low-margin industry.\u003c\/p\u003e \u003cp\u003eClaim cultures.\u003c\/p\u003e \u003cp\u003eThe squeeze game.\u003c\/p\u003e \u003cp\u003eCulture.\u003c\/p\u003e \u003cp\u003eAdversarial.\u003c\/p\u003e \u003cp\u003eFragmented.\u003c\/p\u003e \u003cp\u003eHigh failure rate.\u003c\/p\u003e \u003cp\u003eComplexity.\u003c\/p\u003e \u003cp\u003eIncurable optimism.\u003c\/p\u003e \u003cp\u003eExternal factors.\u003c\/p\u003e \u003cp\u003eWeather-sensitive.\u003c\/p\u003e \u003cp\u003eConsultants.\u003c\/p\u003e \u003cp\u003eGovernment legislation.\u003c\/p\u003e \u003cp\u003eWhy people get into disputes.\u003c\/p\u003e \u003cp\u003eCommunication.\u003c\/p\u003e \u003cp\u003ePersonality.\u003c\/p\u003e \u003cp\u003eInterpretation.\u003c\/p\u003e \u003cp\u003eChapter 1 in a nutshell.\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 2 The Dispute Resolution options\u003c\/b\u003e.\u003c\/p\u003e \u003cp\u003eConsensual methods of resolving disputes.\u003c\/p\u003e \u003cp\u003eNegotiation.\u003c\/p\u003e \u003cp\u003eConciliation.\u003c\/p\u003e \u003cp\u003eMediation.\u003c\/p\u003e \u003cp\u003eArb\/Med and Adj\/Med.\u003c\/p\u003e \u003cp\u003eCourt Settlement Procedure.\u003c\/p\u003e \u003cp\u003eResolving disputes through recommendation.\u003c\/p\u003e \u003cp\u003eNeutral fact-finding.\u003c\/p\u003e \u003cp\u003eDispute Review Boards.\u003c\/p\u003e \u003cp\u003eEarly Neutral Evaluation.\u003c\/p\u003e \u003cp\u003eMediator recommendation.\u003c\/p\u003e \u003cp\u003eConciliation.\u003c\/p\u003e \u003cp\u003eImposed solutions to disputes.\u003c\/p\u003e \u003cp\u003eMed\/Arb and Med\/Adj.\u003c\/p\u003e \u003cp\u003eAdjudication.\u003c\/p\u003e \u003cp\u003eOmbudsman.\u003c\/p\u003e \u003cp\u003eExpert Determination.\u003c\/p\u003e \u003cp\u003eTribunals.\u003c\/p\u003e \u003cp\u003eArbitration.\u003c\/p\u003e \u003cp\u003eLitigation.\u003c\/p\u003e \u003cp\u003eWhy traditional methods fail the parties.\u003c\/p\u003e \u003cp\u003eInherent injustice.\u003c\/p\u003e \u003cp\u003eCost and Time.\u003c\/p\u003e \u003cp\u003eAdjudication is not the ‘Saviour’.\u003c\/p\u003e \u003cp\u003eThe better options for Dispute Resolution.\u003c\/p\u003e \u003cp\u003eConsensual Processes.\u003c\/p\u003e \u003cp\u003ePartnering.\u003c\/p\u003e \u003cp\u003eDispute Avoidance.\u003c\/p\u003e \u003cp\u003eChapter 2 in a nutshell.\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 3 The case for the Mediation of Construction Disputes\u003c\/b\u003e.\u003c\/p\u003e \u003cp\u003eBetter deals.\u003c\/p\u003e \u003cp\u003eSpeed and economy.\u003c\/p\u003e \u003cp\u003eFlexibility in process and outcome.\u003c\/p\u003e \u003cp\u003eFinality of outcome.\u003c\/p\u003e \u003cp\u003eMediator ‘added value’.\u003c\/p\u003e \u003cp\u003eGetting off the treadmill.\u003c\/p\u003e \u003cp\u003eOngoing relationships.\u003c\/p\u003e \u003cp\u003eDay in Court.\u003c\/p\u003e \u003cp\u003eCommercial v Legal.\u003c\/p\u003e \u003cp\u003eIt adds another layer of cost.\u003c\/p\u003e \u003cp\u003eIt is too ‘touchy-feely’.\u003c\/p\u003e \u003cp\u003eMediation is non-binding and has no teeth.\u003c\/p\u003e \u003cp\u003eMediation is all about compromise.\u003c\/p\u003e \u003cp\u003eMediation is all talk, no commitment.\u003c\/p\u003e \u003cp\u003eChapter 3 in a nutshell.\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 4 Preparing for Mediation\u003c\/b\u003e.\u003c\/p\u003e \u003cp\u003eTypical framework.\u003c\/p\u003e \u003cp\u003eStages of mediation.\u003c\/p\u003e \u003cp\u003ePreparation by the Mediator.\u003c\/p\u003e \u003cp\u003ePreparation by the Parties.\u003c\/p\u003e \u003cp\u003eWhen to mediate.\u003c\/p\u003e \u003cp\u003eHow long should the mediation take?.\u003c\/p\u003e \u003cp\u003eWho to choose as Mediator.\u003c\/p\u003e \u003cp\u003eMediator fees.\u003c\/p\u003e \u003cp\u003eCo-Mediation.\u003c\/p\u003e \u003cp\u003eAssistant Mediators.\u003c\/p\u003e \u003cp\u003eConflicts of interest.\u003c\/p\u003e \u003cp\u003eDocuments.\u003c\/p\u003e \u003cp\u003eWhere to mediate.\u003c\/p\u003e \u003cp\u003eWho attends?.\u003c\/p\u003e \u003cp\u003eAuthority.\u003c\/p\u003e \u003cp\u003eWho presents?.\u003c\/p\u003e \u003cp\u003eDry run?.\u003c\/p\u003e \u003cp\u003ePre-mediation meeting.\u003c\/p\u003e \u003cp\u003ePre-mediation contact.\u003c\/p\u003e \u003cp\u003eThe Mediation Agreement.\u003c\/p\u003e \u003cp\u003eRisk analysis.\u003c\/p\u003e \u003cp\u003eAnticipate the settlement.\u003c\/p\u003e \u003cp\u003eChapter 4 in a nutshell.\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 5 Presenting at the Mediation\u003c\/b\u003e.\u003c\/p\u003e \u003cp\u003eArrival.\u003c\/p\u003e \u003cp\u003ePre-Meeting.\u003c\/p\u003e \u003cp\u003eInitial joint meeting.\u003c\/p\u003e \u003cp\u003eUsing the joint meeting.\u003c\/p\u003e \u003cp\u003eExploring stage.\u003c\/p\u003e \u003cp\u003eGiving and receiving information.\u003c\/p\u003e \u003cp\u003eIdle time.\u003c\/p\u003e \u003cp\u003eOther’s shoes.\u003c\/p\u003e \u003cp\u003eNon-financials.\u003c\/p\u003e \u003cp\u003eChapter 5 in a nutshell.\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 6 Negotiating at the Mediation\u003c\/b\u003e.\u003c\/p\u003e \u003cp\u003eNegotiation zones.\u003c\/p\u003e \u003cp\u003eReviewing.\u003c\/p\u003e \u003cp\u003eBottom lines.\u003c\/p\u003e \u003cp\u003eNegotiation strategy.\u003c\/p\u003e \u003cp\u003eIncompatible styles.\u003c\/p\u003e \u003cp\u003eFirst offers.\u003c\/p\u003e \u003cp\u003eOffer logic.\u003c\/p\u003e \u003cp\u003eGetting into deadlock.\u003c\/p\u003e \u003cp\u003ePain-pain.\u003c\/p\u003e \u003cp\u003eKeeping options open.\u003c\/p\u003e \u003cp\u003eNon-financials.\u003c\/p\u003e \u003cp\u003eAnd finally.\u003c\/p\u003e \u003cp\u003eChapter 6 in a nutshell.\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 7 Concluding the Mediation\u003c\/b\u003e.\u003c\/p\u003e \u003cp\u003eFinality.\u003c\/p\u003e \u003cp\u003eDeals with dignity.\u003c\/p\u003e \u003cp\u003ePart-deals.\u003c\/p\u003e \u003cp\u003eNo deal.\u003c\/p\u003e \u003cp\u003eWriting the settlement agreement.\u003c\/p\u003e \u003cp\u003eWhat can go wrong?.\u003c\/p\u003e \u003cp\u003eCooling off period.\u003c\/p\u003e \u003cp\u003eMediator recommendation.\u003c\/p\u003e \u003cp\u003eMediator liability.\u003c\/p\u003e \u003cp\u003eChapter 7 in a nutshell.\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 8 Roles in Mediation (who does what?)\u003c\/b\u003e.\u003c\/p\u003e \u003cp\u003eClient.\u003c\/p\u003e \u003cp\u003eLegal advisor.\u003c\/p\u003e \u003cp\u003eCounsel.\u003c\/p\u003e \u003cp\u003eExperts.\u003c\/p\u003e \u003cp\u003eConsultants.\u003c\/p\u003e \u003cp\u003eSupport staff.\u003c\/p\u003e \u003cp\u003eMediator.\u003c\/p\u003e \u003cp\u003eAssistant.\u003c\/p\u003e \u003cp\u003eCo-Mediator.\u003c\/p\u003e \u003cp\u003eChapter 8 in a nutshell.\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 9 Avoiding disputes in the Construction Industry\u003c\/b\u003e.\u003c\/p\u003e \u003cp\u003eThe positive side of conflict.\u003c\/p\u003e \u003cp\u003eCreating a culture that is positive.\u003c\/p\u003e \u003cp\u003eTwelve rules and challenges.\u003c\/p\u003e \u003cp\u003e1. Establish clear, simple and constant lines of communication.\u003c\/p\u003e \u003cp\u003e2. Establish clear roles, responsibilities, accountabilities and systems.\u003c\/p\u003e \u003cp\u003e3. Practice (and therefore model) openness\/transparency.\u003c\/p\u003e \u003cp\u003e4. Build trust from the start; co-operate rather than confront.\u003c\/p\u003e \u003cp\u003e5. acknowledge problems, don’t bury them.\u003c\/p\u003e \u003cp\u003e6. Treat mistakes as learning points, not blame-makers.\u003c\/p\u003e \u003cp\u003e7. Get the ‘headline’ agreed.\u003c\/p\u003e \u003cp\u003e8. Listen, an show that you have heard.\u003c\/p\u003e \u003cp\u003e9. Establish what parties need, rather than what they claim.\u003c\/p\u003e \u003cp\u003e10. Involve a neutral early when disagreements are unresolved.\u003c\/p\u003e \u003cp\u003e11. Re-evaluate agreements and headlines in the light of resolution.\u003c\/p\u003e \u003cp\u003e12. Re-commit to the relationship\/contract.\u003c\/p\u003e \u003cp\u003ePartnering.\u003c\/p\u003e \u003cp\u003eChapter 9 in a nutshell.\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 10 The Mediation Landscape\u003c\/b\u003e.\u003c\/p\u003e \u003cp\u003eDeal Mediation.\u003c\/p\u003e \u003cp\u003eWhat is it?.\u003c\/p\u003e \u003cp\u003eWhat does the Deal Mediator do?.\u003c\/p\u003e \u003cp\u003eDifference between a Deal Mediator and Dispute Mediator.\u003c\/p\u003e \u003cp\u003eProject Mediation.\u003c\/p\u003e \u003cp\u003eDispute Mediation.\u003c\/p\u003e \u003cp\u003eFacilitation.\u003c\/p\u003e \u003cp\u003ePreparing for the Facilitation.\u003c\/p\u003e \u003cp\u003eAgenda.\u003c\/p\u003e \u003cp\u003eStructure of the day.\u003c\/p\u003e \u003cp\u003eOpen space.\u003c\/p\u003e \u003cp\u003eRole of Mediator as Facilitator.\u003c\/p\u003e \u003cp\u003eConsensus-building.\u003c\/p\u003e \u003cp\u003eBespoke Mediation processes.\u003c\/p\u003e \u003cp\u003eConstruction Conciliation Group.\u003c\/p\u003e \u003cp\u003eRICS Neighbour Dispute Service.\u003c\/p\u003e \u003cp\u003eTiered Resolution.\u003c\/p\u003e \u003cp\u003eChapter 10 in a nutshell.\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 11 Conclusion – how to win at Mediation\u003c\/b\u003e.\u003c\/p\u003e \u003cp\u003ePrepare well.\u003c\/p\u003e \u003cp\u003eChose the right Mediator.\u003c\/p\u003e \u003cp\u003eGet the best out of the opening joint session.\u003c\/p\u003e \u003cp\u003eCo-operate.\u003c\/p\u003e \u003cp\u003eHave a drink!.\u003c\/p\u003e \u003cp\u003eAnd remember.\u003c\/p\u003e \u003cp\u003e\u003cb\u003eAppendix\u003c\/b\u003e.\u003c\/p\u003e \u003cp\u003eSummary of relevant law.\u003c\/p\u003e \u003cp\u003eRisk Analysis checklist.\u003c\/p\u003e \u003cp\u003eDecision tree.\u003c\/p\u003e \u003cp\u003ePre-mediation checklist.\u003c\/p\u003e \u003cp\u003eTypical Mediation Agreement.\u003c\/p\u003e \u003cp\u003eTypical Settlement Agreement.\u003c\/p\u003e \u003cp\u003eMediation Providers\u003c\/p\u003e  \"The author, I confess, is a favourite of mine. Being a one-time QS, he understands how the construction industry operates. The book shows us how he manages mediation. It is a useful insight.\" –Tony Bingham, \u003ci\u003eBuilding\u003c!--end--\u003e\u003c\/i\u003e\u003cbr\u003e   \u003cp\u003e\"This is a good book for a construction mediator … I certainly found it full of iseful tips and insights … An easy and concise read.\" –\u003ci\u003eAcademy of Experts\u003c\/i\u003e\u003c\/p\u003e \u003cb\u003eDavid Richbell\u003c\/b\u003e MCIArb managed his own quantity surveying practice for nearly 20 years and worked on engineering and construction projects. He is now one of the most experienced commercial mediators in Europe, having practiced since 1992. A former director of CEDR, he now leads the Chartered Institute of Arbitrators' mediator training course. This book is written for users of mediation, whether they be a party, an advisor or an expert. It should also be of help to commercial mediators who have no specialism in construction. Its aim is to encourage confidence in the mediation process and to ensure that those who do use mediation to resolve their disputes do so effectively and so are able to maximise the opportunities that mediation offers.","brand":"Wiley-Blackwell","offers":[{"title":"Default Title","offer_id":47989600387301,"sku":"NP9781405169318","price":123.95,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1842\/7735\/files\/9781405169318.jpg?v=1761784761","url":"https:\/\/k12savings.com\/products\/mediation-of-construction-disputes-isbn-9781405169318","provider":"K12savings","version":"1.0","type":"link"}