{"product_id":"mastering-the-challenges-of-leading-change-isbn-9781119102205","title":"Mastering the Challenges of Leading Change","description":"\u003cb\u003eConquer the most daunting change initiative with the right people, tools, and strategies.\u003c\/b\u003e \u003cp\u003eJames Dallas' \u003ci\u003eMastering the Challenges of Leading Change\u003c\/i\u003e is an informative, insightful guide to effectively leading the transition through change. While most change management books present case studies about what happened at other companies, this book is based on the author's own experiences managing over 10 transformational and turnaround initiatives, 15 acquisition integrations, and 5 operations\/quality shared services centers of excellence. By relating personal lessons learned, how they were subsequently applied, and how you can benefit from them, this book provides a unique first-hand perspective on successful agents of change. You'll learn the qualities and skills required to usher in the new paradigm, and how to break a large initiative into manageable chunks that are more likely to proceed as planned. By crafting your strategy based on proven methods, you're far and away more likely to meet or even exceed your change objectives. \u003c\/p\u003e\u003cp\u003eThe majority of change initiatives fail because people mistakenly think that a change agent is the same as a project leader. They're not. This book shows you why, and how get the tools, strategies, and people you need at the helm of your initiative to come out the other side much stronger as an organization. \u003c\/p\u003e\u003cul\u003e \u003cli\u003eLearn the critical skills required for effective change management\u003c\/li\u003e \u003cli\u003eAssess the difficulty and politics of a change initiative\u003c\/li\u003e \u003cli\u003eChoose the right people to help implement the change\u003c\/li\u003e \u003cli\u003eSee past obstacles and lead effectively in a crisis\u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003eChange is occurring within and across all industries, countries, and organizations. They begin with the best of intentions, but most fail to meet their objectives. Don't let your organization be one of the failures. \u003ci\u003eMastering the Challenges of Leading Change\u003c\/i\u003e shows you how to plan, lead, and manage a successful transition. \u003c\/p\u003e\u003cp\u003eForeword xi\u003c\/p\u003e \u003cp\u003eAcknowledgments xv\u003c\/p\u003e \u003cp\u003eIntroduction: It Ain’t Easy Being Green xvii\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart I Priorities 1\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003e1 Set a Course for Change 3\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eThe Three Questions 4\u003c\/p\u003e \u003cp\u003eAssessing the Culture 6\u003c\/p\u003e \u003cp\u003eGhosts, Hubs, and Mavericks 11\u003c\/p\u003e \u003cp\u003eWisdom from the Front Line 14\u003c\/p\u003e \u003cp\u003eMeasure Leaders by Their Front-Line Relationships 16\u003c\/p\u003e \u003cp\u003eThe Importance of Looking Outward 17\u003c\/p\u003e \u003cp\u003eThe Value of Conviction 20\u003c\/p\u003e \u003cp\u003e\u003cb\u003e2 Create the Core Team 23\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eWho’s Not on the Team 25\u003c\/p\u003e \u003cp\u003eThe Two Questions That Count 26\u003c\/p\u003e \u003cp\u003ePicking the Program Leader 28\u003c\/p\u003e \u003cp\u003eTwo Key Roles That Are Too Often Ignored 29\u003c\/p\u003e \u003cp\u003eMoving beyond “Off with Their Heads” 31\u003c\/p\u003e \u003cp\u003eDon’t Partner with Cab Drivers 33\u003c\/p\u003e \u003cp\u003eTeam Diversity 35\u003c\/p\u003e \u003cp\u003e\u003cb\u003e3 Set Expectations and Decide Where to Start 39\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eA Tour of the Matrix 41\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart II Politics 51\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003e4 Become a Communicator 53\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eNever Soft-Pedal 56\u003c\/p\u003e \u003cp\u003eBrush Up Your Speaking Skills 57\u003c\/p\u003e \u003cp\u003eWhen to Tell Tales 63\u003c\/p\u003e \u003cp\u003e\u003cb\u003e5 Craft Messaging That Motivates 67\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eBecome an Amateur Anthropologist 69\u003c\/p\u003e \u003cp\u003e\u003cb\u003e6 Overcoming Resistance 78\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eThe Many Faces of Resistance 79\u003c\/p\u003e \u003cp\u003eThe Fifth Type of Resister: The Machiavelli 81\u003c\/p\u003e \u003cp\u003eRemoving a Toxic Player 85\u003c\/p\u003e \u003cp\u003eCleaning Up the Sludge 86\u003c\/p\u003e \u003cp\u003eInfluencing the Narrative on the Front Line 88\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart III People 93\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003e7 Reading Minds and Other Methods for Assessing Progress 95\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eRead Faces, Not Reports 97\u003c\/p\u003e \u003cp\u003eAdjust for Culture 99\u003c\/p\u003e \u003cp\u003eNever Kill the Messenger 100\u003c\/p\u003e \u003cp\u003eCombating Groupthink with Anonymous Feedback 101\u003c\/p\u003e \u003cp\u003eThird-Party Evaluations 103\u003c\/p\u003e \u003cp\u003eDon’t Forget Your Hubs 104\u003c\/p\u003e \u003cp\u003e\u003cb\u003e8 Alignment and Group Dynamics 108\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eThe Six-Pack Approach 109\u003c\/p\u003e \u003cp\u003eAlignment Sessions 113\u003c\/p\u003e \u003cp\u003eWhen and How to Make an Executive Decision 114\u003c\/p\u003e \u003cp\u003eBrokering Deals 115\u003c\/p\u003e \u003cp\u003eThe Importance of Reaching Up 117\u003c\/p\u003e \u003cp\u003e\u003cb\u003e9 Master the Humble Art of Building Trust 120\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eBuilding Inner-Circle Relationships 121\u003c\/p\u003e \u003cp\u003eStep Outside of Your Own Boundaries 124\u003c\/p\u003e \u003cp\u003eEight Practices for Building Trust 126\u003c\/p\u003e \u003cp\u003ePut Your Pride to the Side 131\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart IV Perseverance 137\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003e10 Put Out Every Fire 139\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eForming a Crisis Management Team 140\u003c\/p\u003e \u003cp\u003eGetting in the Trenches 142\u003c\/p\u003e \u003cp\u003eIn Crisis, Don’t Ever Make It about You 144\u003c\/p\u003e \u003cp\u003eHow to Elevate a Discontented Team 146\u003c\/p\u003e \u003cp\u003eStep into Your Power 150\u003c\/p\u003e \u003cp\u003e\u003cb\u003e11 Institutionalize and Leverage Change 153\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eWhy Organizations Lose Their Focus 154\u003c\/p\u003e \u003cp\u003eEvolving the Culture 158\u003c\/p\u003e \u003cp\u003eMaking Metrics Matter 161\u003c\/p\u003e \u003cp\u003eThe Power of Documentation 162\u003c\/p\u003e \u003cp\u003eTo Leverage Change, Keep Tearing Down Walls 163\u003c\/p\u003e \u003cp\u003e\u003cb\u003e12 Developing Talent as a Sponsor 169\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eWhom to Sponsor? 170\u003c\/p\u003e \u003cp\u003eAwaken New Leaders 174\u003c\/p\u003e \u003cp\u003eDevelop Their Personal Brand 176\u003c\/p\u003e \u003cp\u003ePut Them in the Hot Seat 178\u003c\/p\u003e \u003cp\u003eWhen Sponsorship Fails 179\u003c\/p\u003e \u003cp\u003eProvide Air Cover for Risk Taking 180\u003c\/p\u003e \u003cp\u003eEpilogue 184\u003c\/p\u003e \u003cp\u003eAbout the Author 187\u003c\/p\u003e \u003cp\u003eIndex 189\u003c\/p\u003e \u003cp\u003e\u003cb\u003eH. James Dallas\u003c\/b\u003e is an accomplished senior executive with extensive experience as an agent of change in large domestic and international corporate settings. He has more than 30 years of experience bridging the gap between strategy and execution, using IT for competitive advantage, and developing leadership. \u003c\/p\u003e  \u003cp\u003eIf you’ve led projects, you know the three Ts of project management—tasks, timing, and technologies. But, when real change needs to occur to gain a competitive edge, the Ts aren’t enough, which is why on average 75 percent of change initiatives fail. You can elevate your status and increase your value as a change leader by becoming an authority on the four Ps of change leadership explained in \u003ci\u003eMastering the Challenges of Leading Change\u003c\/i\u003e. \u003c\/p\u003e\u003cp\u003e Written by a change leader with an extensively triumphant track record that includes more than 10 transformational and turnaround initiatives, 20 acquisition integrations, five operations\/quality shared services centers of excellence, and three innovation centers—this game-changing guide is conveniently organized around the four cornerstones of the author’s personal approach to managing change: priorities, politics, people, and perseverance. With the casual forthrightness of a trusted mentor, he steps beyond one-dimensional analytics and demonstrates how engaging \u003ci\u003epeople\u003c\/i\u003e, both inside and outside the company, produces the meaningful solutions leading to success. Spearheading change doesn’t come from a formula; instead it emerges from relationships developed with honest communication and informed decision making. James Dallas demonstrates this through firsthand accounts of how he made it happen, repeatedly, in the field. A wealth of concrete best practices packaged in handy checklists will let you apply your knowledge easily and begin mastering the art of: \u003c\/p\u003e\u003cul\u003e\n\u003cli\u003eGathering data with an innovative method that leads to greater, more reliable insight \u003c\/li\u003e\n\u003cli\u003ePicking the core team and prioritizing tasksto move forward quickly \u003c\/li\u003e\n\u003cli\u003eDelivering the best message, including words to avoid at all costs \u003c\/li\u003e\n\u003cli\u003eOvercoming resistance to change with proven techniques \u003c\/li\u003e\n\u003cli\u003eBuilding trust among your teams \u003c\/li\u003e\n\u003cli\u003eManaging the group dynamics that can poison your best plans \u003c\/li\u003e\n\u003cli\u003eFixing what breaks along the way for continued improvement\u003c\/li\u003e \u003c\/ul\u003e\u003cp\u003e Change is essential for a business to sustain growth regardless of industry, country, or organizational structure, but it cannot come from external goals. While the most important takeaways include how to identify and enable the people capable of driving change, by the end, you’ll see that \u003ci\u003eMastering the Challenges of Leading Change\u003c\/i\u003e starts with a change in yourself to discover \u003ci\u003ewhy\u003c\/i\u003e you do it. \u003c\/p\u003e","brand":"Wiley","offers":[{"title":"Default Title","offer_id":47989581840613,"sku":"NP9781119102205","price":30.0,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1842\/7735\/files\/9781119102205.jpg?v=1761784686","url":"https:\/\/k12savings.com\/products\/mastering-the-challenges-of-leading-change-isbn-9781119102205","provider":"K12savings","version":"1.0","type":"link"}