{"product_id":"managing-operations-isbn-9780631190110","title":"Managing Operations","description":"Looking at the operations of an organization, this book examines the different types of organization in both the public and private sectors. It then considers the internal relationships between operations, marketing, personnel and other functions within organizations. \u003cbr\u003e The specific aspects of operations are covered in detail:\u003cbr\u003e \u003cul\u003e \u003cli style=\"list-style: none\"\u003e\n\u003cbr\u003e \u003c\/li\u003e \u003cli\u003eWork practices.\u003c\/li\u003e \u003cli style=\"list-style: none\"\u003e\n\u003cbr\u003e \u003c\/li\u003e \u003cli\u003ePlanning.\u003c\/li\u003e \u003cli style=\"list-style: none\"\u003e\n\u003cbr\u003e \u003c\/li\u003e \u003cli\u003eResourcing.\u003c\/li\u003e \u003cli style=\"list-style: none\"\u003e\n\u003cbr\u003e \u003c\/li\u003e \u003cli\u003eLegislation.\u003c\/li\u003e \u003cli style=\"list-style: none\"\u003e\n\u003cbr\u003e \u003c\/li\u003e \u003cli\u003eCustomer relations.\u003c\/li\u003e \u003c\/ul\u003e  List of Figures. \u003cp\u003eForeword.\u003c\/p\u003e \u003cp\u003eAcknowledgements.\u003c\/p\u003e \u003cp\u003eIntroduction.\u003c\/p\u003e \u003cp\u003eSetting Operations in Context.\u003c\/p\u003e \u003cp\u003eThe Operations Process.\u003c\/p\u003e \u003cp\u003ePlanning.\u003c\/p\u003e \u003cp\u003eOrganizing and Implementation.\u003c\/p\u003e \u003cp\u003eControl.\u003c\/p\u003e \u003cp\u003eCommunicating with the Customer.\u003c\/p\u003e \u003cp\u003eManaging Materials.\u003c\/p\u003e \u003cp\u003eManaging the Working Environment.\u003c\/p\u003e \u003cp\u003ePersonal Competences.\u003c\/p\u003e \u003cp\u003eReferences.\u003c\/p\u003e \u003cp\u003eFurther Reading.\u003c\/p\u003e \u003cp\u003eIndex.\u003c\/p\u003e \"It is comprehensive, covering all aspects of operations management and is ideal as a first step into the subject ... The concept of competences is well explained and is likely to be a useful reference for supervisors.\" \u003ci\u003eDonna Green, Manager, Rover Group.\u003c\/i\u003e  \u003cb\u003eRoger Cartwright\u003c\/b\u003e (MA, DMS, CertEd, FCollP, MIMgt) is the Deputy Head of Faculty at the Business, Management and Computing Faculty at Perth College, Scotland.\u003cbr\u003e \u003cp\u003e\u003cb\u003eAnita Candy\u003c\/b\u003e (BA Hons, FETC) and \u003cb\u003eMicheal Collins\u003c\/b\u003e (ACIB) are consultants at the Management and Professional Studies Unit of the Oxford College of Further Education.\u003cbr\u003e \u003c\/p\u003e \u003cp\u003e\u003cb\u003eGeorge Green\u003c\/b\u003e (MA Cantab) runs his own consultancy and lectures at both Oxford Brookes University and the Oxford College of Further Education.\u003cbr\u003e \u003c\/p\u003e \u003cp\u003eThe team have a background in the retail sector, banking, health service management, the transport industry, manufacturing, local government education and the armed forces. Members of the team have acted as tutors\/facilitators for major organizations, including British Airways, the Civil Aviation Authority, Autotype International, Transit Holdings and Shell (Expro).\u003c\/p\u003e  \u003ci\u003e\u003cbr\u003e \u003c\/i\u003e \u003cp\u003e\u003ci\u003eIn Charge: A Competence Approach to Supervisory Management\u003c\/i\u003e is a fundamentally new and important series of books for all those training in supervision and management at NVQ\/SVQ level 3. The books are designed to impact the underpinning knowledge to fulfil the MCI’s competencies.\u003ci\u003e\u003cbr\u003e \u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e\u003ci\u003eManaging Operations\u003c\/i\u003e examines the different types of organizations in both the public and private sectors. It considers the relationship between operations, marketing and personnel, and looks at:\u003cbr\u003e \u003c\/p\u003e \u003cul\u003e \u003cli style=\"list-style: none\"\u003e\n\u003cbr\u003e \u003c\/li\u003e \u003cli\u003eWork practice\u003c\/li\u003e \u003cli style=\"list-style: none\"\u003e\n\u003cbr\u003e \u003c\/li\u003e \u003cli\u003ePlanning\u003c\/li\u003e \u003cli style=\"list-style: none\"\u003e\n\u003cbr\u003e \u003c\/li\u003e \u003cli\u003eResourcing\u003c\/li\u003e \u003cli style=\"list-style: none\"\u003e\n\u003cbr\u003e \u003c\/li\u003e \u003cli\u003eLegislation\u003c\/li\u003e \u003cli style=\"list-style: none\"\u003e\n\u003cbr\u003e \u003c\/li\u003e \u003cli\u003eCustomer relations\u003c\/li\u003e \u003c\/ul\u003e \u003cbr\u003e \u003cp\u003eProviding a clear introduction and packed with examples and cases, \u003ci\u003eManaging Operations\u003c\/i\u003e is a complete overview of the supervisory functions and the skills they demand. The books will be especially useful for those taking courses via the NEBSM, RSA, ISM, City and Guild and BTEC.\u003cbr\u003e \u003c\/p\u003e \u003cp\u003eOther series titles include \u003ci\u003eManaging Finance and Information and Managing People.\u003c\/i\u003e\u003c\/p\u003e","brand":"Wiley-Blackwell","offers":[{"title":"Default Title","offer_id":47989566800101,"sku":"NP9780631190110","price":52.95,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1842\/7735\/files\/9780631190110.jpg?v=1761784627","url":"https:\/\/k12savings.com\/products\/managing-operations-isbn-9780631190110","provider":"K12savings","version":"1.0","type":"link"}