{"product_id":"managing-core-public-services-isbn-9780631193128","title":"Managing Core Public Services","description":"This major text for students of public services management combines well-developed management theory with research from a range of countries including Germany, Holland, Ireland, New Zealand, Sweden and the UK.  Acknowledgements. \u003cp\u003eList of Tables.\u003c\/p\u003e \u003cp\u003eList of Figures.\u003c\/p\u003e \u003cp\u003eGlossary of Terms.\u003c\/p\u003e \u003cp\u003eList of Acronyms and Abbreviations.\u003c\/p\u003e \u003cp\u003e1. Introduction.\u003c\/p\u003e \u003cp\u003e2. Managing the Core Public Services.\u003c\/p\u003e \u003cp\u003e3. Service Delivery - Meeting Citizen Needs.\u003c\/p\u003e \u003cp\u003e4. Managing Resources for Social Gain.\u003c\/p\u003e \u003cp\u003e5. Strategic Control of Core Public Services.\u003c\/p\u003e \u003cp\u003e6. Organizational Structures for Effective Service Delivery.\u003c\/p\u003e \u003cp\u003e7. Managing Professionals.\u003c\/p\u003e \u003cp\u003e8. Review of Reform Programmes.\u003c\/p\u003e \u003cp\u003eReferences.\u003c\/p\u003e \u003cp\u003eAppendix.\u003c\/p\u003e \u003cp\u003eIndex.\u003c\/p\u003e \u003cb\u003eDavid McKevitt\u003c\/b\u003e is Senior Lecturer at the University of Limerick, Eire. He is also the co-editor of \u003ci\u003eCases in Public Services Management\u003c\/i\u003e with Alan Lawton (Blackwell, 1995).  This major text for students of public sector management combines well-developed management theory with research from a range of countries including Germany, Holland, Ireland, New Zealand, Sweden and the UK. The comparative focus highlights common problems and common factors in successful management across these countries. \u003cp\u003eThe author integrates three traditionally separate concepts in public sector management, arguing for the development of a different kind of management than that appropriate for private enterprise:\u003c\/p\u003e \u003cul\u003e \u003cli\u003eThe notion of differential information between providers and clients in service delivery\u003c\/li\u003e \u003cli\u003eThe notion of a core public service\u003c\/li\u003e \u003cli\u003eThe notion of professionalism in service delivery\u003c\/li\u003e \u003c\/ul\u003e Throughout, the text focuses on how theory can be applied to management issues and practice, drawing on the direct reports and experiences of managers wherever possible and employing case studies with self-assessment questions to further understanding. \u003cp\u003ePublic services managers who are concerned to improve their management practice or students who are seeking to understand how the particular characteristics of core public services management shape management practice, will particularly welcome this text.\u003c\/p\u003e","brand":"Wiley-Blackwell","offers":[{"title":"Default Title","offer_id":47989563916517,"sku":"NP9780631193128","price":53.95,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1842\/7735\/files\/9780631193128.jpg?v=1761784614","url":"https:\/\/k12savings.com\/products\/managing-core-public-services-isbn-9780631193128","provider":"K12savings","version":"1.0","type":"link"}