{"product_id":"managing-conflict-in-the-workplace-4e-isbn-9781845284138","title":"Managing Conflict In The Workplace 4E","description":"\u003cp\u003eThis book gives an understanding of the origins and nature of conflict, and enables the reader to find solutions through open communication and mutual trust and respect. It offers a simple structure which will allow all parties to reach the magic of win-win.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eContents: \u003c\/b\u003eAbout the authors; Preface; Introduction; 1. How the view explains our differences; 2. Differences in personality types; 3. Fight the difference or celebrate it? 4. Are you building a bridge or a barrier?; 5. Understand and manage your feelings; 6. Develop your skills and increase your choices; 7. Four steps to resolution; 8. Preventing conflict; Appendices; Bibliography; Index; Conflict resolution workshop.\u003c\/p\u003e","brand":"Constable \u0026 Robinson","offers":[{"title":"Default Title","offer_id":44897021755621,"sku":"NP9781845284138","price":18.0,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1842\/7735\/files\/O_7cce90c5-27f8-4f3b-8401-58529796ca57.jpg?v=1773103709","url":"https:\/\/k12savings.com\/products\/managing-conflict-in-the-workplace-4e-isbn-9781845284138","provider":"K12savings","version":"1.0","type":"link"}