{"product_id":"management-of-technology-isbn-9780471415510","title":"Management of Technology","description":"* Presents assessment methods for organization and management processes.\u003cbr\u003e * Provides special tools and techniques for managing and organizing R\u0026amp;D, new product, and project-oriented challenges.\u003cbr\u003e * Includes real-world case studies.- vorgestellt werden die modernsten Managementkonzepte, Hilfsmittel und Methoden, die auch in technologieintensiven Unternehmensbereichen einwandfrei funktionieren\u003cbr\u003e - Schwerpunkte liegen auf Prozeßintegration, Managementwerkzeugen und Personalentwicklung \u003cp\u003ePreface xi\u003c\/p\u003e \u003cp\u003e\u003cb\u003e1 Challenges of Managing in High-Technology 1\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e1.1 Managing in Today’s High-Tech Business Environment 2\u003c\/p\u003e \u003cp\u003e1.2 MoT Scope and Focus 3\u003c\/p\u003e \u003cp\u003e1.3 Developing a Formal Definition 5\u003c\/p\u003e \u003cp\u003e1.4 The Special Role of Engineering Management 7\u003c\/p\u003e \u003cp\u003e1.5 Global Dimensions 8\u003c\/p\u003e \u003cp\u003e1.6 Impact of Internet and e-Commerce 10\u003c\/p\u003e \u003cp\u003e1.7 Technology and Society 11\u003c\/p\u003e \u003cp\u003e1.8 Future Trends 12\u003c\/p\u003e \u003cp\u003e1.9 Summary of Key Points and Conclusions 13\u003c\/p\u003e \u003cp\u003e1.10 Critical Thinking: Questions for Discussion 14\u003c\/p\u003e \u003cp\u003e1.11 References and Additional Readings 14\u003c\/p\u003e \u003cp\u003e\u003cb\u003e2 Managing in an e-Business World 16\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e2.1 A Changing Environment 18\u003c\/p\u003e \u003cp\u003e2.2 The Unique Nature of Managing Technology-Based Businesses 19\u003c\/p\u003e \u003cp\u003e2.3 History of Managing Technology 25\u003c\/p\u003e \u003cp\u003e2.4 Forces That Drive Technology Companies Today 27\u003c\/p\u003e \u003cp\u003e2.5 Measuring Technology Content and Intensity 30\u003c\/p\u003e \u003cp\u003e2.6 Case Study: Reprogramming Amazon 32\u003c\/p\u003e \u003cp\u003e2.7 Summary of Key Points and Conclusions 37\u003c\/p\u003e \u003cp\u003e2.8 Critical Thinking: Questions for Discussion 37\u003c\/p\u003e \u003cp\u003e2.9 References and Additional Readings 38\u003c\/p\u003e \u003cp\u003e\u003cb\u003e3 Organizing the High-Technology Enterprise 40\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e3.1 Today’s Business Processes Require Flexibility, Speed, and Efficiency 41\u003c\/p\u003e \u003cp\u003e3.2 Organization Designs for Technology-Based Enterprises 42\u003c\/p\u003e \u003cp\u003e3.3 Organizational Layers and Subsystems 44\u003c\/p\u003e \u003cp\u003e3.4 Organizational Choices 46\u003c\/p\u003e \u003cp\u003e3.5 Real-World Hybrids 54\u003c\/p\u003e \u003cp\u003e3.6 Understanding the Working Environment 55\u003c\/p\u003e \u003cp\u003e3.7 Summary of Key Points and Conclusions 57\u003c\/p\u003e \u003cp\u003e3.8 Critical Thinking: Questions for Discussion 58\u003c\/p\u003e \u003cp\u003e3.9 References and Additional Readings 59\u003c\/p\u003e \u003cp\u003e\u003cb\u003e4 Concurrent Engineering and Integrated Product Development 61\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e4.1 The Need for Effective Management Processes 63\u003c\/p\u003e \u003cp\u003e4.2 A Spectrum of Contemporary Management Systems 64\u003c\/p\u003e \u003cp\u003e4.3 Concurrent Engineering—A Unique Project Management Concept 64\u003c\/p\u003e \u003cp\u003e4.4 Criteria for Success 66\u003c\/p\u003e \u003cp\u003e4.5 Defining the Process to the Team 68\u003c\/p\u003e \u003cp\u003e4.6 Understanding the Challenges 70\u003c\/p\u003e \u003cp\u003e4.7 Understanding the Organizational Components 71\u003c\/p\u003e \u003cp\u003e4.8 Recommendations for Effective Management 73\u003c\/p\u003e \u003cp\u003e4.9 Conclusion 79\u003c\/p\u003e \u003cp\u003e4.10 Summary of Key Points and Conclusions 80\u003c\/p\u003e \u003cp\u003e4.11 Critical Thinking: Questions for Discussion 82\u003c\/p\u003e \u003cp\u003e4.12 References and Additional Readings 82\u003c\/p\u003e \u003cp\u003e\u003cb\u003e5 Managing People and Organizations 86\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e5.1 Changing Roles of Managerial Leadership 87\u003c\/p\u003e \u003cp\u003e5.2 Motivation and Technology Performance 90\u003c\/p\u003e \u003cp\u003e5.3 Formal Models of Motivation 101\u003c\/p\u003e \u003cp\u003e5.4 Leadership in Technology 110\u003c\/p\u003e \u003cp\u003e5.5 The Power Spectrum in Technology Management 119\u003c\/p\u003e \u003cp\u003e5.6 How to Make It Work: Suggestions for Increasing Effectiveness 123\u003c\/p\u003e \u003cp\u003e5.7 Summary of Key Points and Conclusions 128\u003c\/p\u003e \u003cp\u003e5.8 Critical Thinking: Questions for Discussion 129\u003c\/p\u003e \u003cp\u003e5.9 References and Additional Readings 130\u003c\/p\u003e \u003cp\u003e\u003cb\u003e6 Managing Technology-Based Projects 133\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e6.1 Management of Technology Is Project-Oriented 135\u003c\/p\u003e \u003cp\u003e6.2 Modern Project Management: A Continuously Evolving System 137\u003c\/p\u003e \u003cp\u003e6.3 The Formal Project Management System 141\u003c\/p\u003e \u003cp\u003e6.4 Framing the Project 143\u003c\/p\u003e \u003cp\u003e6.5 Defining the Work 147\u003c\/p\u003e \u003cp\u003e6.6 Managing Time and Resources 150\u003c\/p\u003e \u003cp\u003e6.7 Defining the Project Organization 163\u003c\/p\u003e \u003cp\u003e6.8 Using Project Management Tools Properly 166\u003c\/p\u003e \u003cp\u003e6.9 A Model for Project Performance 167\u003c\/p\u003e \u003cp\u003e6.10 Summary of Key Points and Conclusions 168\u003c\/p\u003e \u003cp\u003e6.11 Critical Thinking: Questions for Discussion 169\u003c\/p\u003e \u003cp\u003e6.12 References and Additional Readings 170\u003c\/p\u003e \u003cp\u003e\u003cb\u003e7 Measuring and Controlling the Work 172\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e7.1 The Challenges of Managerial Control in Technology 173\u003c\/p\u003e \u003cp\u003e7.2 What We Know About Managerial Controls in Complex Work Environments 176\u003c\/p\u003e \u003cp\u003e7.3 Characteristics of Effective Controls 186\u003c\/p\u003e \u003cp\u003e7.4 How Do Managers Contol Technology-Intensive Work? 187\u003c\/p\u003e \u003cp\u003e7.5 Recommendations for Using Management Controls Effectively 194\u003c\/p\u003e \u003cp\u003e7.6 Conclusion 197\u003c\/p\u003e \u003cp\u003e7.7 Summary of Key Points and Conclusions 198\u003c\/p\u003e \u003cp\u003e7.8 Critical Thinking: Questions for Discussion 200\u003c\/p\u003e \u003cp\u003e7.9 References and Additional Readings 200\u003c\/p\u003e \u003cp\u003eAppendix: Project Complexity Metrics 203\u003c\/p\u003e \u003cp\u003e\u003cb\u003e8 Project Evaluation and Selection 204\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e8.1 Making the Right Decisions Up Front 206\u003c\/p\u003e \u003cp\u003e8.2 Quantitative Approaches to Project Evaluation and Selection 209\u003c\/p\u003e \u003cp\u003e8.3 Qualitative Approaches to Project Evaluation and Selection 214\u003c\/p\u003e \u003cp\u003e8.4 Recommendations for Effective Project Evaluation and Selection 215\u003c\/p\u003e \u003cp\u003e8.5 Summary of Key Points and Conclusions 218\u003c\/p\u003e \u003cp\u003e8.6 Critical Thinking: Questions for Discussion 219\u003c\/p\u003e \u003cp\u003e8.7 References and Additional Readings 220\u003c\/p\u003e \u003cp\u003eAppendix: Summary Description of Terms, Variables, and Abbreviations Used in This Chapter 222\u003c\/p\u003e \u003cp\u003e\u003cb\u003e9 Leading Technology Teams 224\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e9.1 Challenges of Technical Teamwork 225\u003c\/p\u003e \u003cp\u003e9.2 What We Know About Technology-Oriented Teams 228\u003c\/p\u003e \u003cp\u003e9.3 Toward Self-Direction and Virtual Teams 230\u003c\/p\u003e \u003cp\u003e9.4 Measuring Project Team Performance 232\u003c\/p\u003e \u003cp\u003e9.5 A Model for Team Building 235\u003c\/p\u003e \u003cp\u003e9.6 Building High-Performing Teams 237\u003c\/p\u003e \u003cp\u003e9.7 Recommendations for Effective Team Management 239\u003c\/p\u003e \u003cp\u003e9.8 Summary of Key Points and Conclusions 244\u003c\/p\u003e \u003cp\u003e9.9 Critical Thinking: Questions for Discussion 245\u003c\/p\u003e \u003cp\u003e9.10 References and Additional Readings 246\u003c\/p\u003e \u003cp\u003eAppendix: Field Research Summary on Team Leadership 249\u003c\/p\u003e \u003cp\u003e\u003cb\u003e10 Managing R\u0026amp;D and Innovation 254\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e10.1 The Need for Innovation in Business: Changes and Challenges 257\u003c\/p\u003e \u003cp\u003e10.2 What We Know About Management of Technical Innovation 258\u003c\/p\u003e \u003cp\u003e10.3 Measuring Innovative Performance 262\u003c\/p\u003e \u003cp\u003e10.4 Characteristics of an Innovative Work Environment 266\u003c\/p\u003e \u003cp\u003e10.5 Managing for Innovative Performance 266\u003c\/p\u003e \u003cp\u003e10.6 Conclusions 269\u003c\/p\u003e \u003cp\u003e10.7 Summary of Key Points and Conclusions 271\u003c\/p\u003e \u003cp\u003e10.8 Critical Thinking: Questions for Discussion 272\u003c\/p\u003e \u003cp\u003e10.9 References and Additional Readings 273\u003c\/p\u003e \u003cp\u003eAppendix: Voices from the Field: Some Applied Research 277\u003c\/p\u003e \u003cp\u003e\u003cb\u003e11 Managing Environmental Quality 280\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e11.1 New Standards and Policies toward Environmental Quality 282\u003c\/p\u003e \u003cp\u003e11.2 Importance of Cost Accountability to Environmental Quality 285\u003c\/p\u003e \u003cp\u003e11.3 The Established Environmental Cost Accounting System 287\u003c\/p\u003e \u003cp\u003e11.4 New Concepts of Environmental Quality Management in Technology Firms 295\u003c\/p\u003e \u003cp\u003e11.5 Benefits and Challenges of the New Approach 296\u003c\/p\u003e \u003cp\u003e11.6 Criteria for Managing Environmental Quality Effectively 297\u003c\/p\u003e \u003cp\u003e11.7 Conclusions 299\u003c\/p\u003e \u003cp\u003e11.8 Summary of Key Points and Conclusions 300\u003c\/p\u003e \u003cp\u003e11.9 Critical Thinking: Questions for Discussion 302\u003c\/p\u003e \u003cp\u003e11.10 References and Additional Readings 303\u003c\/p\u003e \u003cp\u003e\u003cb\u003e12 Managing Risks in High Technology 306\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e12.1 The High Stakes of Playing in Technology 307\u003c\/p\u003e \u003cp\u003e12.2 How Managers Deal with Risks—Some Field Research Findings 308\u003c\/p\u003e \u003cp\u003e12.3 Criteria for Effective Risk Management 314\u003c\/p\u003e \u003cp\u003e12.4 Conclusion 316\u003c\/p\u003e \u003cp\u003e12.5 Summary of Key Points and Conclusions 317\u003c\/p\u003e \u003cp\u003e12.6 Critical Thinking: Questions for Discussion 318\u003c\/p\u003e \u003cp\u003e12.7 References and Additional Readings 319\u003c\/p\u003e \u003cp\u003e\u003cb\u003e13 Developing New Business 321\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e13.1 The Importance of New Business Development 322\u003c\/p\u003e \u003cp\u003e13.2 Proposal Solicitation 324\u003c\/p\u003e \u003cp\u003e13.3 Proposal Types and Formats 325\u003c\/p\u003e \u003cp\u003e13.4 Identifying New Business Opportunities 326\u003c\/p\u003e \u003cp\u003e13.5 Assessing New Contract Opportunities 327\u003c\/p\u003e \u003cp\u003e13.6 Writing a Winning Proposal 332\u003c\/p\u003e \u003cp\u003e13.7 Negotiating and Closing the Contract 337\u003c\/p\u003e \u003cp\u003e13.8 Recommendations to Management 338\u003c\/p\u003e \u003cp\u003e13.9 Summary of Key Points and Conclusions 340\u003c\/p\u003e \u003cp\u003e13.10 Critical Thinking: Questions for Discussion 341\u003c\/p\u003e \u003cp\u003e13.11 Reference Material and Contract Information Sources 342\u003c\/p\u003e \u003cp\u003e\u003cb\u003e14 Consulting in Technology Management 345\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e14.1 The Need for Technology Management Consultants 346\u003c\/p\u003e \u003cp\u003e14.2 Criteria for Effective Consulting Services 348\u003c\/p\u003e \u003cp\u003e14.3 A Model for High Performance 349\u003c\/p\u003e \u003cp\u003e14.4 Recommendations to Consulting Professionals 350\u003c\/p\u003e \u003cp\u003e14.5 Conclusions 353\u003c\/p\u003e \u003cp\u003e14.6 Summary of Key Points and Conclusions 354\u003c\/p\u003e \u003cp\u003e14.7 Critical Thinking: Questions for Discussion 355\u003c\/p\u003e \u003cp\u003e14.8 References and Additional Readings 355\u003c\/p\u003e \u003cp\u003eAppendix 1: Policy and Procedure Examples for Management of Technology 357\u003c\/p\u003e \u003cp\u003eAppendix 2: Professional Societies in Science, Engineering, and Technology Management 363\u003c\/p\u003e \u003cp\u003eAppendix 3: Professional Journals in Engineering and Technology Management 367\u003c\/p\u003e \u003cp\u003eAppendix 4: Professional Conferences in Engineering and Technology Management 370\u003c\/p\u003e \u003cp\u003eAppendix 5: Centers of Technology Management and Other Resources 372\u003c\/p\u003e \u003cp\u003eIndex 375\u003c\/p\u003e  \u003cp\u003e\u003cb\u003eHANS J. THAMHAIN, P\u003csmall\u003eH\u003c\/small\u003eD,\u003c\/b\u003e is Professor of Management and Director of the Technology and Project Management Programs at Bentley College in Waltham, Massachusetts. His industrial experience includes twenty years in high-technology management positions at GTE\/Verizon, General Electric, Westinghouse, and ITT. Well known for his research on project team leadership, he is the author of more than seventy research papers and five professional reference books on project and technology management. In 2000, he received the IEEE Engineering Management Society's Engineering Manager of the Year Award.   \u003c\/p\u003e\u003cp\u003e\u003cb\u003eAN UPDATED REVISION OF THE BESTSELLING LEADERSHIP BOOK FOR ENGINEERING AND TECHNOLOGY MANAGERS\u003c\/b\u003e \u003c\/p\u003e\u003cp\u003eKnowledge of modern technology management concepts and best practices provides the foundation for effective job performance in technology-driven business environments. \u003ci\u003eManagement of Technology\u003c\/i\u003e discusses cutting-edge management concepts, tools, and techniques that effectively work in today's technology-intensive organizations. \u003c\/p\u003e\u003cp\u003eNew management tools and techniques play an increasingly important role in every organization for creating quality products, services, and content faster, cheaper, and at a higher quality. Technology crosses virtually all levels and all disciplines of an enterprise. Therefore, the principles of managing technology are relevant not only to people in the traditional engineering-scientific community, but also apply to any organization and business that must effectively deal with the application, integration, and transfer of technology. Financial institutions, government agencies, architectural firms, and healthcare providers are just a few examples of the vast array of organizations that must function effectively in technology-based environments, and therefore be able to manage technology. Specifically, this book features: \u003c\/p\u003e\u003cul\u003e \u003cli\u003eMethods for assessing the effectiveness and performance of the organization and its management processes\u003c\/li\u003e \u003cli\u003eInsight into the functioning of contemporary work processes, such as concurrent engineering, design-build, integrated product \tdevelopment, and phase-gate processes\u003c\/li\u003e \u003cli\u003eSpecial tools and techniques for effectively managing technology-based projects, including dealing with organizational interfaces from R\u0026amp;D to markets\u003c\/li\u003e \u003cli\u003eDiscussion of real-world field studies, cases, and best practices\u003c\/li\u003e \u003cli\u003eEmphasis on people issues, such as leadership, teamwork, communications, and commitment, throughout the book\u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003e\u003ci\u003eManagement of Technology\u003c\/i\u003e is a complete reference book, invaluable for managers and professionals in technology-intensive business environments.\u003c\/p\u003e","brand":"Wiley","offers":[{"title":"Default Title","offer_id":47989561032933,"sku":"NP9780471415510","price":152.95,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1842\/7735\/files\/9780471415510.jpg?v=1761784601","url":"https:\/\/k12savings.com\/products\/management-of-technology-isbn-9780471415510","provider":"K12savings","version":"1.0","type":"link"}