{"product_id":"leading-outside-the-lines-isbn-9780470589021","title":"Leading Outside the Lines","description":"\u003cb\u003eAn all-new approach to understanding the (in)formal connections of an organization\u003c\/b\u003e  \u003cp\u003eFrom the bestselling coauthor of the business classic \u003ci\u003eThe Wisdom of Teams\u003c\/i\u003e comes an all-new exploration of the modern workplace, and how leaders and managers must embrace it for success. Katzenbach and Khan examine how two distinct factions together form the bigger picture for how organizations actually work: the more defined \"formal\" organization of a company-the management structure, performance metrics, and processes-and the \"informal\"-the culture, social networks, and ad hoc communities that spring up naturally and can accelerate or hinder how the organization works. With dynamic examples from enterprises around the world, this book takes a timeless organizational approach and creates a powerful paradigm-shifting tool set for applying it.\u003c\/p\u003e \u003cul\u003e \u003cli\u003eIncludes self-assessment guidelines for senior leaders, front-line managers, and individual contributors\u003c\/li\u003e \u003cli\u003eFeatures organizations in business, government, the nonprofit sector, and academia-including the New York City schools system, Aetna, the Marines, United Nations, Orpheus Chamber Orchestra, Home Depot, Bell Canada, and the Houston Police Department\u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003e\u003ci\u003eLeading Outside the Lines\u003c\/i\u003e illustrates how leaders can make the two distinct factions work together to get the best of both.\u003c\/p\u003e \u003cp\u003eIntroduction: Like Talking to a Wall 1\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart One: Using the Informal to Enhance the Formal\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e1 The Logic of the Formal; the Magic of the Informal 13\u003c\/p\u003e \u003cp\u003e2 When the Balance Shifts 31\u003c\/p\u003e \u003cp\u003e3 Jumping Together 47\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart Two: Motivating Individual Performance\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e4 It’s All About the Work 71\u003c\/p\u003e \u003cp\u003e5 Values Driven, Not Values Displayed 87\u003c\/p\u003e \u003cp\u003e6 It’s Still About Performance 103\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart Three: Mobilizing Organizational Change\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e7 Setting the Fast Zebras Free 123\u003c\/p\u003e \u003cp\u003e8 Melting the Frozen Tundra 141\u003c\/p\u003e \u003cp\u003e9 Mobilizing: A Different Kind of Managing 155\u003c\/p\u003e \u003cp\u003e10 What to Do 175\u003c\/p\u003e \u003cp\u003eIn Conclusion 197\u003c\/p\u003e \u003cp\u003eAbout Our Sources and Methodology 201\u003c\/p\u003e \u003cp\u003eA Diagnostic Tool: Assessing Your Organizational Quotient 209\u003c\/p\u003e \u003cp\u003eNotes 217\u003c\/p\u003e \u003cp\u003eAcknowledgments 223\u003c\/p\u003e \u003cp\u003eAbout the Authors 225\u003c\/p\u003e \u003cp\u003eIndex 227\u003c\/p\u003e  “Those of us who have been writing about leadership and organization for years should heave a deep sigh of relief and wonder to read this book. \u003ci\u003eLeading Outside the Lines\u003c\/i\u003e forces us to review and rethink all the twisty turns, false dichotomies, paradoxes, fuzzy or over-metricized writings—all the confusions we've been wrestling with for years—and shapes them into a coherent, useful, and wise perspective. I love this book, and so will anyone with a desire and need to understand the requirements for 21st Century leadership.” \u003cb\u003e—Warren Bennis, Distinguished Professor of Business, University of Southern California, and author, \u003ci\u003eStill Surprised\u003c\/i\u003e\u003c\/b\u003e  \u003cp\u003e\"If you want to know how work really gets done, read \u003ci\u003eLeading Outside the Lines!\u003c\/i\u003e It is the best book I have ever read at explaining the difference between what is supposed to be going on—and what is really going on in organizations.\"\u003cb\u003e—Marshall Goldsmith, author, \u003ci\u003eWhat Got You Here Won't Get You There\u003c\/i\u003e and \u003ci\u003eMOJO\u003c\/i\u003e\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e“Katzenbach and Khan’s book is a must-read for leaders who want their teams to shine in terms of performance, innovation, retention, or any other metric of success. I’ve rarely read a book with such an extraordinary collection of fascinating, real-world examples that drive the message home.”\u003cb\u003e\u003ci\u003e—\u003c\/i\u003eKeith Ferrazzi, author, \u003ci\u003eWho’s Got Your Back\u003c\/i\u003e and \u003ci\u003eNever Eat Alone\u003c\/i\u003e\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003ci\u003e“Leading Outside the Lines\u003c\/i\u003e is a vibrant book with a compelling message that's vital to the success of 21st century organizations—the message that informal human relationships, when effectively integrated with formal structures and systems, can powerfully propel people forward. It's a profoundly important idea that all contemporary leaders must attend to. This book is rich with real life examples of organizational turnaround and culture change — some of the most unique and engaging I've ever read — from actual leaders who tried, failed, learned, and succeeded. John Katzenbach and Zia Khan do a masterful job of weaving together these intriguing case examples with practical applications and useful assessment tools. This is a book about doing great work, making people proud, getting people connected, and living a values-driven life. It's a book you need to savor.”\u003cb\u003e—Jim Kouzes, coauthor, \u003ci\u003eThe Leadership Challenge\u003c\/i\u003e and Dean's Executive Professor of Leadership, Leavey School of Business, Santa Clara University\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e“\u003ci\u003eLeading Outside the Lines\u003c\/i\u003e is a very important and useful book. Katzenbach and Khan make the argument that corporations today need leaders who understand how to harness the power of the informal organization to improve both execution and innovation. Through insightful storytelling and their years of experience, they provide strategic and tactical advice about how the informal organization can transform your organization, whether it grapples with radical changes in the competitive environment or the inevitable growing pains of moving from start-up to established global enterprise.”\u003cb\u003e—Linda A. Hill, Wallace Brett Donham Professor of Business Administration, Harvard Business School\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e“A must read for anyone struggling to adapt their organization to new realities. Filled with keen insight about the formal and informal life of organizations, Katzenbach and Khan offer practical advice on how to blend the two to bring out the best in your organization.”—\u003cb\u003eRonald A. Williams, Chairman and CEO, Aetna\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\"The rate of change in our business--and the need to move information at high speed across organizations--necessitated an innovative look at organizational structures and management styles. The ideas in \u003ci\u003eLeading Outside the Lines\u003c\/i\u003e helped speed and shape our major change implementations successfully.\"\u003cb\u003e—Stan Glasgow, President and COO, Sony Electronics, Inc.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003ci\u003e“Leading Outside the Lines\u003c\/i\u003e is an incredible gift to leaders in all three sectors—\u003cb\u003epublic, private, and social\u003c\/b\u003e\u003cb\u003e—\u003c\/b\u003eworking to move beyond the old walls, build the new, flexible, fluid management systems, and develop leaders of the future determined to build the organization of the future. This management guidebook brings the best of formal and informal organizational theory and experience to leaders at every level, across the enterprise.”\u003cb\u003e—Frances Hesselbein, Chairman and Founding President, Leader to Leader Institute, Formerly the Peter F. Drucker Foundation for Nonprofit Management\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e“Katzenbach and Khan demonstrate that you don’t have to choose between inspiring employees and getting amazing results—the best organizations do both. With novel perspectives, great stories, and practical advice they show leaders how to get the best of both in ways that can transform organizations. This book belongs in the hands of everyone who refuses to accept business as usual”—\u003ci\u003e\u003cb\u003eChip Conley, CEO, Joie de Vivre and author,\u003c\/b\u003e\u003c\/i\u003e\u003ci\u003e\u003cb\u003ePeak\u003c\/b\u003e\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e“Strategy and hierarchy drive how organizations operate, but so too do personal networks and intuitive judgments that define an equally powerful informal world within. Drawing on richly developed illustrations ranging from the Bushmen of southern Africa to eBay, Marine Corps, and Starbucks, \u003ci\u003eLeading Outside the Lines\u003c\/i\u003e provides a compelling account of how leaders can best capitalize on the hidden drivers of organizational life.”\u003cb\u003e—Michael Useem, Professor of Management, Wharton School, University of Pennsylvania and author, \u003ci\u003eThe Leadership Moment\u003c\/i\u003e\u003c\/b\u003e\u003c\/p\u003e  \u003cp\u003e\u003cb\u003eJon R. Katzenbach\u003c\/b\u003e is a senior vice president of Booz \u0026amp; Company, where he founded the Katzenbach Center. Previously, he was the founder and senior partner of Katzenbach Partners and a former director of McKinsey \u0026amp; Company. He is the author of \u003ci\u003eWhy Pride Matters More Than Money, Peak Performance\u003c\/i\u003e, and coauthor of the seminal book \u003ci\u003eThe Wisdom of Teams\u003c\/i\u003e. \u003c\/p\u003e\u003cp\u003e\u003cb\u003eZia Khan\u003c\/b\u003e is the vice president of strategy and evaluation at the Rockefeller Foundation and a senior fellow of the Katzenbach Center. He cofounded the Katzenbach Center while a partner at Booz \u0026amp; Company. Previously, he led the Katzenbach Partners San Francisco office and developed many of the firm's hallmark practices in strategy, organization design, and culture change. \u003c\/p\u003e\u003cp\u003eFor more information, please visit \u003cb\u003ewww.booz.com\/katzenbach_center.\u003c\/b\u003e    \u003c\/p\u003e\u003cp\u003e\u003cb\u003eAn all-new approach to understanding and inspiring the (in)formal connections of an organization\u003c\/b\u003e  \u003c\/p\u003e\u003cp\u003eIN THIS DYNAMIC WORK, thought leaders Jon R. Katzenbach, coauthor of the business classic \u003ci\u003eThe Wisdom of Teams\u003c\/i\u003e, and Zia Khan offer an all-new examination of the modern workplace, and how leaders and managers must embrace it for success. Together they reveal how two distinct factions form the bigger picture for how organizations actually work: the more defined and visible \"formal organization\" of a company—the management structure, performance metrics, and formal strategy—and the \"informal organization\"—the culture, social networks, and ad hoc communities that spring up naturally and, in an equally vital but different way, can accelerate or hinder an organization's success. \u003c\/p\u003e\u003cp\u003eThrough compelling case studies from enterprises around the world (in business, government, the nonprofit sector, and academia)Katzenbach and Khan explore how top-level organizations balance the informal and formal elements of organizations to achieve outstanding results. \u003ci\u003eLeading Outside the Lines\u003c\/i\u003e takes a timeless organizational approach and creates a powerful paradigm-shifting tool set for applying it, showing when you can get the most done by using the informal elements that operate under the radar, and when it is in fact better to use formal processes. Most important, it illustrates how the two can work together to get the best of both. This groundbreaking book also offers self-assessment guidelines for senior leaders, front-line managers, and individual contributors who need to get better performance results. \u003c\/p\u003e\u003cp\u003eInsightful leaders and managers at all levels know that to really lead an organization, you cannot rely on formal constructs alone; you have to use the informal elements as well. Using the information and tools outlined in this compelling book, leaders and potential leaders at all levels can tap into the power of the informal to achieve superlative performance and results.    \u003c\/p\u003e\u003cp\u003e\u003cb\u003eAn all-new approach to understanding and inspiring the (in)formal connections of an organization\u003c\/b\u003e \u003c\/p\u003e\u003cp\u003eIN THIS DYNAMIC WORK, thought leaders Jon R. Katzenbach, coauthor of the business classic \u003ci\u003eThe Wisdom of Teams\u003c\/i\u003e, and Zia Khan offer an all-new examination of the modern workplace, and how leaders and managers must embrace it for success. Together they reveal how two distinct factions form the bigger picture for how organizations actually work: the more defined and visible \"formal organization\" of a company—the management structure, performance metrics, and formal strategy—and the \"informal organization\"—the culture, social networks, and ad hoc communities that spring up naturally and, in an equally vital but different way, can accelerate or hinder an organization's success. \u003c\/p\u003e\u003cp\u003eThrough compelling case studies from enterprises around the world (in business, government, the nonprofit sector, and academia)Katzenbach and Khan explore how top-level organizations balance the informal and formal elements of organizations to achieve outstanding results. \u003ci\u003eLeading Outside the Lines\u003c\/i\u003e takes a timeless organizational approach and creates a powerful paradigm-shifting tool set for applying it, showing when you can get the most done by using the informal elements that operate under the radar, and when it is in fact better to use formal processes. Most important, it illustrates how the two can work together to get the best of both. This groundbreaking book also offers self-assessment guidelines for senior leaders, front-line managers, and individual contributors who need to get better performance results. \u003c\/p\u003e\u003cp\u003eInsightful leaders and managers at all levels know that to really lead an organization, you cannot rely on formal constructs alone; you have to use the informal elements as well. Using the information and tools outlined in this compelling book, leaders and potential leaders at all levels can tap into the power of the informal to achieve superlative performance and results.\u003c\/p\u003e","brand":"Jossey-Bass","offers":[{"title":"Default Title","offer_id":47989519024357,"sku":"NP9780470589021","price":27.95,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1842\/7735\/files\/9780470589021.jpg?v=1761784431","url":"https:\/\/k12savings.com\/products\/leading-outside-the-lines-isbn-9780470589021","provider":"K12savings","version":"1.0","type":"link"}