{"product_id":"leadership-and-communication-in-dentistry-isbn-9781119557210","title":"Leadership and Communication in Dentistry","description":"\u003cp\u003eThis book provides practical strategies for dentists to effectively and confidently communicate with many dental insurance issues, as well as with their patients and members of their staff.  Providing real-world examples and sample letters, the book includes specific guidance on how to handle common communication scenarios to avoid being caught off-guard or unprepared. \u003c\/p\u003e \u003cp\u003e\u003ci\u003eLeadership and Communication in Dentistry\u003c\/i\u003e begins with a unique section discussing communications with insurance companies, including negotiations, PPO contract issues, appeals letters, and more. It then includes chapters on communicating with patients, addressing how to listen to their concerns and motivate them, and staff, emphasizing how to be a better leader and institute office policies. The final section explores how dentists can use leadership and communication skills to improve their practice of dentistry. \u003c\/p\u003e \u003cul\u003e \u003cli\u003eProvides concrete guidance on how dentists can confidently take the lead on conversations with dental insurance companies, their staff, and their patients\u003c\/li\u003e \u003cli\u003eIncludes real-world examples of how to lead through communications\u003c\/li\u003e \u003cli\u003eDivided into sections covering communications with insurance companies, dental patients, and staff members\u003c\/li\u003e \u003cli\u003eTeaches that being mindful of proper communication and leadership skills will create a true balance for the successful dentist leader to become successful at living \u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003e\u003ci\u003eLeadership and Communication in Dentistry\u003c\/i\u003e is a must-have resource for any dentist or dental student wishing to improve their communication skills.\u003c\/p\u003e \u003cp\u003ePreface vii\u003c\/p\u003e \u003cp\u003eAcknowledgments ix\u003c\/p\u003e \u003cp\u003e\u003cb\u003eSection 1 Leadership and Success in Communication with Dental Insurance Companies 1\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e1 Understanding Insurance Companies 3\u003c\/p\u003e \u003cp\u003e2 Insurance Negotiations 17\u003c\/p\u003e \u003cp\u003e3 Preferred Provider Organization (PPO) Contractual Issues 23\u003c\/p\u003e \u003cp\u003e4 Estimation of Benefits Problems 31\u003c\/p\u003e \u003cp\u003e5 Appeals Letters 39\u003c\/p\u003e \u003cp\u003e6 Leadership to Interface with Your Community 51\u003c\/p\u003e \u003cp\u003e\u003cb\u003eSection 2 Leadership, Communications, and Success for Your Practice 57\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e7 Listening 59\u003c\/p\u003e \u003cp\u003e8 Patient Motivation 73\u003c\/p\u003e \u003cp\u003e9 Leadership of Personnel 81\u003c\/p\u003e \u003cp\u003e10 The Office Policy Manual 99\u003c\/p\u003e \u003cp\u003e\u003cb\u003eSection 3 Leadership, Communication, and Success for Your Self 119\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e11 Understanding Leadership 121\u003c\/p\u003e \u003cp\u003e12 Your Self 133\u003c\/p\u003e \u003cp\u003eIndex 151\u003c\/p\u003e   \u003cp\u003e\u003cb\u003eThe Author\u003c\/b\u003e \u003c\/p\u003e\u003cp\u003e\u003cb\u003eJOSEPH P. GRASKEMPER, DDS, JD,\u003c\/b\u003e is Clinical Associate Professor at Stony Brook School of Dental Medicine, Stony Brook, NY, USA.    \u003c\/p\u003e\u003cp\u003e\u003cb\u003eOFFERS DENTISTS A PRACTICAL GUIDE TO TAKE THE LEAD IN COMMUNICATIONS WITH DENTAL INSURANCE COMPANIES, THEIR STAFF, AND PATIENTS\u003c\/b\u003e \u003c\/p\u003e\u003cp\u003eThis book provides practical strategies for dentists to effectively and confidently communicate with many dental insurance issues, as well as with their patients and members of their staff. Providing real-world examples and sample letters, the book includes specific guidance on how to handle common communication scenarios to avoid being caught off-guard or unprepared. \u003c\/p\u003e\u003cp\u003e\u003ci\u003eLeadership and Communication in Dentistry\u003c\/i\u003e begins with a unique section discussing communications with insurance companies, including negotiations, PPO contract issues, appeals letters, and more. It then includes chapters on communicating with patients, addressing how to listen to their concerns and motivate them, and staff, emphasizing how to be a better leader and institute office policies. The final section explores how dentists can use leadership and communication skills to improve their practice of dentistry. \u003c\/p\u003e\u003cul\u003e \u003cli\u003eProvides concrete guidance on how dentists can confidently take the lead on conversations with dental insurance companies, their staff, and their patients\u003c\/li\u003e \u003cli\u003eIncludes real-world examples of how to lead through communications\u003c\/li\u003e \u003cli\u003eDivided into sections covering communications with insurance companies, dental patients, and staff members\u003c\/li\u003e \u003cli\u003eTeaches that being mindful of proper communication and leadership skills will create a true balance for the successful dentist leader to become successful at living\u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003e\u003ci\u003eLeadership and Communication in Dentistry\u003c\/i\u003e is a must-have resource for any dentist or dental student wishing to improve their communication skills.\u003c\/p\u003e","brand":"Wiley-Blackwell","offers":[{"title":"Default Title","offer_id":47989515190501,"sku":"NP9781119557210","price":85.95,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1842\/7735\/files\/9781119557210.jpg?v=1761784417","url":"https:\/\/k12savings.com\/products\/leadership-and-communication-in-dentistry-isbn-9781119557210","provider":"K12savings","version":"1.0","type":"link"}