{"product_id":"knowledge-automation-isbn-9781118094761","title":"Knowledge Automation","description":"\u003cb\u003eA proven decision management methodology for increased profits and lowered risks\u003c\/b\u003e  \u003cp\u003e\u003ci\u003eKnowledge Automation: How to Implement Decision Management in Business Processes\u003c\/i\u003e describes a simple but comprehensive methodology for decision management projects, which use business rules and predictive analytics to optimize and automate small, high-volume business decisions. It includes Decision Requirements Analysis (DRA), a new method for taking the crucial first step in any IT project to implement decision management: defining a set of business decisions and identifying all the information—business knowledge and data—required to make those decisions.\u003c\/p\u003e \u003cul type=\"disc\"\u003e \u003cli\u003eDescribes all the stages in automating business processes, from business process modeling down to the implementation of decision services\u003c\/li\u003e \u003cli\u003eAddresses how to use business rules and predictive analytics to optimize and automate small, high-volume business decisions\u003c\/li\u003e \u003cli\u003eProposes a simple \"top-down\" method for defining decision requirements and representing them in a single diagram\u003c\/li\u003e \u003cli\u003eShows how clear requirements can allow decision management projects to be run with reduced risk and increased profit\u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003eNontechnical and accessible, \u003ci\u003eKnowledge Automation\u003c\/i\u003e reveals how DRA is destined to become a standard technique in the business analysis and project management toolbox.\u003c\/p\u003e \u003cp\u003eForeword ix\u003c\/p\u003e \u003cp\u003ePreface xi\u003c\/p\u003e \u003cp\u003eAcknowledgments xvii\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 1: The Value of Knowledge 1\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eThe Economics of Knowledge 1\u003c\/p\u003e \u003cp\u003eThe Knowledgeable Business 7\u003c\/p\u003e \u003cp\u003eNotes 14\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 2: Decisions in the Business Process 15\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eBusiness Process Modeling 16\u003c\/p\u003e \u003cp\u003eDecision Points and Decision Services 17\u003c\/p\u003e \u003cp\u003eRedesigning Process Decisions 20\u003c\/p\u003e \u003cp\u003eOriginations Process Template 33\u003c\/p\u003e \u003cp\u003eApproaches to Process Design 36\u003c\/p\u003e \u003cp\u003eNotes 39\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 3: Encapsulating Knowledge in Decision Services 41\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eBusiness Rules 43\u003c\/p\u003e \u003cp\u003eAlgorithms 52\u003c\/p\u003e \u003cp\u003ePredictive Analytics 56\u003c\/p\u003e \u003cp\u003ePutting It All Together 65\u003c\/p\u003e \u003cp\u003eNotes 68\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 4: Decision Requirements Analysis 71\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003ePrinciples 72\u003c\/p\u003e \u003cp\u003eDecision Requirements Diagram 73\u003c\/p\u003e \u003cp\u003eDraw 79\u003c\/p\u003e \u003cp\u003eNotes 91\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 5: Using DRA in Knowledge Automation Projects 93\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eDRA in Project Management 94\u003c\/p\u003e \u003cp\u003eDRA in Knowledge Discovery 107\u003c\/p\u003e \u003cp\u003eDRA in Design 115\u003c\/p\u003e \u003cp\u003eDRA in Implementation 124\u003c\/p\u003e \u003cp\u003eThe Knowledge Production Line 131\u003c\/p\u003e \u003cp\u003eNotes 133\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 6: Common Decision Patterns 135\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eImplementation Types 135\u003c\/p\u003e \u003cp\u003eCollaborative Decision-Making 147\u003c\/p\u003e \u003cp\u003eConclusion 155\u003c\/p\u003e \u003cp\u003eGlossary 159\u003c\/p\u003e \u003cp\u003eSuggested Reading 167\u003c\/p\u003e \u003cp\u003eAbout the Author 171\u003c\/p\u003e \u003cp\u003eIndex 173\u003c\/p\u003e  \u003cp\u003e\u003cb\u003eALAN N. FISH\u003c\/b\u003e is Principal Consultant in Decision Solutions with FICO: the leader in Decision Management. He is an authority in the use of business rules for decision management with innovations including new methodologies for decision service analysis, design, and development, in particular the technique of Decision Requirements Analysis (DRA). He has over twenty-five years of experience in implementing decision-making systems and has been responsible for many significant IT projects at the forefront of current technology. He has published numerous papers covering such diverse topics as rule-based systems, multi-agent systems, human factors, robotics, and process management.   \u003c\/p\u003e\u003cp\u003e\u003cb\u003eKNOWLEDGE AUTOMATION How to Implement Decision Management in Business Processes\u003c\/b\u003e \u003c\/p\u003e\u003cp\u003eOrganizations are constantly searching for ways to make their business processes more effective, less costly, and more agile, with strategies increasingly involving three technologies: \u003ci\u003edecision management\u003c\/i\u003e; \u003ci\u003ebusiness process management systems\u003c\/i\u003e (BPMS); and \u003ci\u003eservice-oriented architectures\u003c\/i\u003e (SOA). Providing a methodology that allows companies to create a simple and clear approach for defining business decision needs, \u003ci\u003eKnowledge Automation\u003c\/i\u003e is your one-stop how-to guide to understanding the intersection of these technologies. \u003c\/p\u003e\u003cp\u003eSharing his twenty-five years of\u003ci\u003e\u003c\/i\u003e decision management experience, author and renowned industry expert Alan Fish presents a pragmatic and straightforward guide to help CFOs, CIOs, and technology managers use business rules and predictive analytics to optimize and automate small, high-volume business decisions. It describes Decision Requirements Analysis (DRA), a new, quick, and simple-to-use method for defining a set of business decisions and identifying all the information—business knowledge and data—required to make those decisions. \u003c\/p\u003e\u003cp\u003eExamining the levels of a knowledge automation project, from the very top—the motivating business strategy—down to the techniques used to implement business knowledge in decision services, \u003ci\u003eKnowledge Automation\u003c\/i\u003e is your ultimate nontechnical guide to: \u003c\/p\u003e\u003cul\u003e \u003cli\u003eHow business processes can be redesigned to automate operational decision-making through the use of BPMS\u003c\/li\u003e \u003cli\u003eThe most important technologies used for encapsulating business knowledge in decision services\u003c\/li\u003e \u003cli\u003eThe principles of DRA and the Decision Requirements Diagram (DRD)—and how to run a structured workshop resulting in the creation of an automation-scoping document\u003c\/li\u003e \u003cli\u003eUsing the DRD structure to scope, estimate, plan, and manage a project to implement a set of decision services\u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003eExploring a simple method destined to become a standard technique in the business analysis and project management toolbox, \u003ci\u003eKnowledge Automation\u003c\/i\u003e explains how decisioning requirements can be represented in a single diagram and how the results of this analysis can be used to estimate delivery costs, manage projects efficiently, and facilitate system design.   \u003c\/p\u003e\u003cp\u003e\u003cb\u003eKNOWLEDGE AUTOMATION\u003c\/b\u003e How to Implement Decision Management in Business Processes \u003c\/p\u003e\u003cp\u003eOrganizations are constantly searching for ways to make their business processes more effective, less costly, and more agile, with strategies increasingly involving three technologies: \u003ci\u003edecision management\u003c\/i\u003e; \u003ci\u003ebusiness process management systems\u003c\/i\u003e (BPMS); and \u003ci\u003eservice-oriented architectures\u003c\/i\u003e (SOA). Providing a methodology that allows companies to create a simple and clear approach for defining business decision needs, \u003ci\u003eKnowledge Automation\u003c\/i\u003e is your one-stop how-to guide to understanding the intersection of these technologies. \u003c\/p\u003e\u003cp\u003eSharing his twenty-five years of decision management experience, author and renowned industry expert Alan Fish presents a pragmatic and straightforward guide to help CFOs, CIOs, and technology managers use business rules and predictive analytics to optimize and automate small, high-volume business decisions. It describes Decision Requirements Analysis (DRA), a new, quick, and simple-to-use method for defining a set of business decisions and identifying all the information—business knowledge and data—required to make those decisions. \u003c\/p\u003e\u003cp\u003eExamining the levels of a knowledge automation project, from the very top—the motivating business strategy—down to the techniques used to implement business knowledge in decision services, \u003ci\u003eKnowledge Automation\u003c\/i\u003e is your ultimate nontechnical guide to: \u003c\/p\u003e\u003cul\u003e \u003cli\u003eHow business processes can be redesigned to automate operational decision-making  through the use of BPMS\u003c\/li\u003e \u003cli\u003eThe most important technologies used for encapsulating business knowledge in  decision services\u003c\/li\u003e \u003cli\u003eThe principles of DRA and the Decision Requirements Diagram (DRD)—and how to run a structured workshop resulting in the creation of an automation-scoping document\u003c\/li\u003e \u003cli\u003eUsing the DRD structure to scope, estimate, plan, and manage a project to implement  a set of decision services\u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003eExploring a simple method destined to become a standard technique in the business analysis and project management toolbox, \u003ci\u003eKnowledge Automation\u003c\/i\u003e explains how decisioning requirements can be represented in a single diagram and how the results of this analysis can be used to estimate delivery costs, manage projects efficiently, and facilitate system design.\u003c\/p\u003e","brand":"Wiley","offers":[{"title":"Default Title","offer_id":47989502279909,"sku":"NP9781118094761","price":65.0,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1842\/7735\/files\/9781118094761.jpg?v=1761784362","url":"https:\/\/k12savings.com\/products\/knowledge-automation-isbn-9781118094761","provider":"K12savings","version":"1.0","type":"link"}