{"product_id":"kitchen-and-bath-business-and-project-management-with-website-isbn-9781118439128","title":"Kitchen and Bath Business and Project Management, with Website","description":"\u003cp\u003e\u003ci\u003eKitchen \u0026amp; Bath Business Project Management, Second Edition\u003c\/i\u003e is a comprehensive guide to professional practice for the kitchen and bath professional. This one-stop reference is based on the real-world experiences of kitchen and bath experts to ensure success in business and professional life. \u003ci\u003eKitchen \u0026amp; Bath Business Project Management, Second Edition\u003c\/i\u003e is illustrated in full color throughout with improved graphic design so that visual learners can easily absorb both technical and professional practice information. This book also includes access to a companion website with easily customizable forms for increased efficiency, and an Instructor's Manual.\u003c\/p\u003e \u003cp\u003eintroduction xv\u003c\/p\u003e \u003cp\u003eAcknowledgements xxi\u003c\/p\u003e \u003cp\u003e\u003cb\u003eCHAPTER 1 Getting Started 1\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eDo You have What it Takes? 2\u003c\/p\u003e \u003cp\u003eEvaluate Yourself 4\u003c\/p\u003e \u003cp\u003eBefore You Start 8\u003c\/p\u003e \u003cp\u003eWhy Many Companies Do Not Make It 10\u003c\/p\u003e \u003cp\u003eAvoid These Common Mistakes 11\u003c\/p\u003e \u003cp\u003eGetting Help from Advisors and Mentors 12\u003c\/p\u003e \u003cp\u003eSummary 12\u003c\/p\u003e \u003cp\u003eReview Questions 12\u003c\/p\u003e \u003cp\u003e\u003cb\u003eCHAPTER 2 Planning Your Business 15\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eWhat Type of Kitchen and Bath Business are You Going to Operate? 15\u003c\/p\u003e \u003cp\u003eYour Business Selection Criteria 17\u003c\/p\u003e \u003cp\u003eDeciding on the Right Business 17\u003c\/p\u003e \u003cp\u003eChoosing a Name for Your Business 18\u003c\/p\u003e \u003cp\u003eStages of Company Growth 18\u003c\/p\u003e \u003cp\u003eShort- and Long-Term Planning 20\u003c\/p\u003e \u003cp\u003eHow to Create a Strategic Business Plan for a Kitchen\/Bath Dealer 21\u003c\/p\u003e \u003cp\u003eResearching the Market 33\u003c\/p\u003e \u003cp\u003ePreparing Your Business Plan 35\u003c\/p\u003e \u003cp\u003eReviewing Your Plan 40\u003c\/p\u003e \u003cp\u003eSummary 40\u003c\/p\u003e \u003cp\u003eReview Questions 41\u003c\/p\u003e \u003cp\u003e\u003cb\u003eCHAPTER 3 Business Start-up Issues .43\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eChoosing the Business Legal Structure 43\u003c\/p\u003e \u003cp\u003eOther Requirements and Considerations 50\u003c\/p\u003e \u003cp\u003eLocation, Location, Location 51\u003c\/p\u003e \u003cp\u003eFinancing the Business 55\u003c\/p\u003e \u003cp\u003eA Look at Taxes 60\u003c\/p\u003e \u003cp\u003eSelecting Vendor Partners 61\u003c\/p\u003e \u003cp\u003eBuying Groups—Sharing Expertise 63\u003c\/p\u003e \u003cp\u003eJoining the Business Community 64\u003c\/p\u003e \u003cp\u003eTaking Advantage of Outside Help 65\u003c\/p\u003e \u003cp\u003eSummary 66\u003c\/p\u003e \u003cp\u003eReview Questions 66\u003c\/p\u003e \u003cp\u003e\u003cb\u003eCHAPTER 4 Accounting and Record Keeping 67\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eWhy You Need to Keep Good Records 69\u003c\/p\u003e \u003cp\u003eEstablishing Bookkeeping Procedures 70\u003c\/p\u003e \u003cp\u003eChoosing an Accounting System 70\u003c\/p\u003e \u003cp\u003eWhat to Keep Track of 71\u003c\/p\u003e \u003cp\u003eAccounting Software for Your Business 73\u003c\/p\u003e \u003cp\u003eRecord-Keeping and Administrative Needs 74\u003c\/p\u003e \u003cp\u003eHiring an Accountant or Bookkeeper 76\u003c\/p\u003e \u003cp\u003eBudgeting for Profit and Cash Flow 76\u003c\/p\u003e \u003cp\u003eSummary 83\u003c\/p\u003e \u003cp\u003eReview Questions 83\u003c\/p\u003e \u003cp\u003e\u003cb\u003eCHAPTER 5 Financial Controls 85\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eUnderstanding Financial Statements 85\u003c\/p\u003e \u003cp\u003eChart of Accounts 86\u003c\/p\u003e \u003cp\u003eBalance Sheet 95\u003c\/p\u003e \u003cp\u003eCash Flow Analysis 98\u003c\/p\u003e \u003cp\u003eFinancial Ratio Analysis 103\u003c\/p\u003e \u003cp\u003eGross Margin 105\u003c\/p\u003e \u003cp\u003eIdeas on How to Improve Gross Margins 108\u003c\/p\u003e \u003cp\u003eSummary 120\u003c\/p\u003e \u003cp\u003eReview Questions 120\u003c\/p\u003e \u003cp\u003e\u003cb\u003eCHAPTER 6 Protecting Your Business 121\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eBusiness Legal Structure 122\u003c\/p\u003e \u003cp\u003eProfessional Advice 122\u003c\/p\u003e \u003cp\u003eContractual Agreements and Personal Guarantees 122\u003c\/p\u003e \u003cp\u003eExtension of Credit to Your Customers 123\u003c\/p\u003e \u003cp\u003eCopyrighting Your Drawings 123\u003c\/p\u003e \u003cp\u003eDeveloping an Insurance Program 124\u003c\/p\u003e \u003cp\u003eProtecting Your Business from Theft 129\u003c\/p\u003e \u003cp\u003eSummary 130\u003c\/p\u003e \u003cp\u003eReview Questions 130\u003c\/p\u003e \u003cp\u003e\u003cb\u003eCHAPTER 7 Basic Ta x Management 131\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eSmall Business Tax Management 131\u003c\/p\u003e \u003cp\u003eSpecial Rules for Small Businesses 132\u003c\/p\u003e \u003cp\u003eTax Responsibilities 134\u003c\/p\u003e \u003cp\u003eSpecific Substantiation Requirements for Certain Expenses 134\u003c\/p\u003e \u003cp\u003eHints on Preventing an Audit 135\u003c\/p\u003e \u003cp\u003eHelp from the IRS 135\u003c\/p\u003e \u003cp\u003eOther Taxes 136\u003c\/p\u003e \u003cp\u003eSummary 137\u003c\/p\u003e \u003cp\u003eReview Questions 137\u003c\/p\u003e \u003cp\u003e\u003cb\u003eCHAPTER 8 The Basics of Human Resource (People) Management .139\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eThe Broad Picture of Human Resources 141\u003c\/p\u003e \u003cp\u003eFuture Human Resource Trends 142\u003c\/p\u003e \u003cp\u003eDetermining Your Needs 144\u003c\/p\u003e \u003cp\u003eDeciding on the Right Compensation System for Your Sales Team 151\u003c\/p\u003e \u003cp\u003eExamples of Compensation Plans 155\u003c\/p\u003e \u003cp\u003eResourceful Recruiting 159\u003c\/p\u003e \u003cp\u003eNarrowing Down the List: Applications, Résumés, and Testing 162\u003c\/p\u003e \u003cp\u003eArt of Interviewing 164\u003c\/p\u003e \u003cp\u003eMaking the Final Hiring Decision 167\u003c\/p\u003e \u003cp\u003eSummary 171\u003c\/p\u003e \u003cp\u003eReview Questions 171\u003c\/p\u003e \u003cp\u003e\u003cb\u003eCHAPTER 9 Human Resource Management—after the Decision Is Made ..173\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eThe Orientation Period 173\u003c\/p\u003e \u003cp\u003eTraining and Development 175\u003c\/p\u003e \u003cp\u003ePolicy and Procedures Manual 177\u003c\/p\u003e \u003cp\u003eCreating an Employee-Friendly Work Environment 180\u003c\/p\u003e \u003cp\u003eAlternate Working Arrangements 181\u003c\/p\u003e \u003cp\u003eKeep Tabs on Company Morale 182\u003c\/p\u003e \u003cp\u003eConduct Regular Meetings 182\u003c\/p\u003e \u003cp\u003eMeasuring Employee Performance 184\u003c\/p\u003e \u003cp\u003eDeveloping Disciplinary Procedures 188\u003c\/p\u003e \u003cp\u003eDefining at-will Employment 189\u003c\/p\u003e \u003cp\u003eTerminating an Employee 189\u003c\/p\u003e \u003cp\u003eTermination for “Just Cause” 190\u003c\/p\u003e \u003cp\u003eSummary 208\u003c\/p\u003e \u003cp\u003eReview Questions 208\u003c\/p\u003e \u003cp\u003e\u003cb\u003eCHAPTER 10 Marketing .209\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eMarketing and Sales are not the Same 210\u003c\/p\u003e \u003cp\u003eThe Big Picture: The Marketing “Wheel of Fortune” 210\u003c\/p\u003e \u003cp\u003eMake the Time 214\u003c\/p\u003e \u003cp\u003eYour Marketing Plan and Budget 215\u003c\/p\u003e \u003cp\u003eMarketing Budgets 217\u003c\/p\u003e \u003cp\u003eKnowing Who Your Customers are 222\u003c\/p\u003e \u003cp\u003eAre You Offering the Right Product\/Service Package? 224\u003c\/p\u003e \u003cp\u003eKnowing Who Your Competitors are 227\u003c\/p\u003e \u003cp\u003eBusiness Image and Branding 230\u003c\/p\u003e \u003cp\u003eEstablishing Your Brand 235\u003c\/p\u003e \u003cp\u003eFinding and Filling a Meaningful Market Position 236\u003c\/p\u003e \u003cp\u003eWhy It’s Important to Have a Great Web Site 237\u003c\/p\u003e \u003cp\u003eDevelop an Advertising Campaign 238\u003c\/p\u003e \u003cp\u003eGetting Your Work Published 240\u003c\/p\u003e \u003cp\u003eSocial Media Marketing 244\u003c\/p\u003e \u003cp\u003eSales and Selling 247\u003c\/p\u003e \u003cp\u003eHow to Get Started 247\u003c\/p\u003e \u003cp\u003eYour Sales Team Needs a Strong Leader 254\u003c\/p\u003e \u003cp\u003eSummary of How to Build a Marketing Plan 256\u003c\/p\u003e \u003cp\u003eIn Closing . . . 257\u003c\/p\u003e \u003cp\u003eSummary 258\u003c\/p\u003e \u003cp\u003eReview Questions 258\u003c\/p\u003e \u003cp\u003e\u003cb\u003eCHAPTER 11 Professional and Profitable Project Management 259\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eIntroduction 259\u003c\/p\u003e \u003cp\u003eProject Management Fundamentals: From Information Gathering to Visiting the Finished Room 260\u003c\/p\u003e \u003cp\u003eSummary 265\u003c\/p\u003e \u003cp\u003eReview Questions 266\u003c\/p\u003e \u003cp\u003e\u003cb\u003eCHAPTER 12 Responsibilities of the Business Owner\/Manager 267\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eThe Installation Delivery System 267\u003c\/p\u003e \u003cp\u003eJob Site Dynamics: New House versus Old House 268\u003c\/p\u003e \u003cp\u003eJob Site Dynamics: Single-Family Dwelling versus Multifamily 269\u003c\/p\u003e \u003cp\u003eInstallation Service Business Models 269\u003c\/p\u003e \u003cp\u003eKey Competencies of Installation Specialists 271\u003c\/p\u003e \u003cp\u003eDeveloping Successful Working Relationships 272\u003c\/p\u003e \u003cp\u003eSystematic Approach to Project Management 274\u003c\/p\u003e \u003cp\u003eRole of a Manfacturer’s Representative 286\u003c\/p\u003e \u003cp\u003eImportance of Job Costing 288\u003c\/p\u003e \u003cp\u003eSummary 289\u003c\/p\u003e \u003cp\u003eReview Questions 289\u003c\/p\u003e \u003cp\u003e\u003cb\u003eCHAPTER 13 Responsibilities of Designer of Record 291\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e“Win-Win” Strategy 291\u003c\/p\u003e \u003cp\u003eDesigner’s Role during Project Documentation Process 292\u003c\/p\u003e \u003cp\u003eSuccessful Designers are Detail Oriented 293\u003c\/p\u003e \u003cp\u003eUnderstanding Construction Constraints 293\u003c\/p\u003e \u003cp\u003eSummary 311\u003c\/p\u003e \u003cp\u003eReview Questions 311\u003c\/p\u003e \u003cp\u003e\u003cb\u003eCHAPTER 14 Managing Client Expectations and the Job Site 313\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eUnderstanding “Remodeling Fever” 313\u003c\/p\u003e \u003cp\u003eManaging the Client and the Project 314\u003c\/p\u003e \u003cp\u003eSummary 331\u003c\/p\u003e \u003cp\u003eReview Questions 331\u003c\/p\u003e \u003cp\u003e\u003cb\u003eCHAPTER 15 Industry Standards for Molding Order Procedures and Cabinet Installation .333\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eOrdering Molding 333\u003c\/p\u003e \u003cp\u003eHow to Install Kitchen Cabinets 336\u003c\/p\u003e \u003cp\u003eSummary 344\u003c\/p\u003e \u003cp\u003eReview Questions 344\u003c\/p\u003e \u003cp\u003eindex 345\u003c\/p\u003e  \u003cp\u003e\u003cb\u003eHank Darlington\u003c\/b\u003e has more than forty years of experience as a business owner, professional manager, and industry consultant.\u003c\/p\u003e \u003cp\u003e\u003cb\u003eEllen Cheever, CMKBD, ASID\u003c\/b\u003e is an award-winning, internationally known kitchen and bath design authority and educator.\u003c\/p\u003e  \u003cp\u003e\u003cb\u003eA comprehensive guide to operating a kitchen and bath firm and completing projects successfully\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eCombining \u003ci\u003eKitchen \u0026amp; Bath Business Management\u003c\/i\u003e and \u003ci\u003eKitchen \u0026amp; Bath Project Management,\u003c\/i\u003e this is a definitive guide to professional practice for the kitchen and bath industry. The book shares winning strategies for achieving business goals and avoiding common pitfalls in running a firm. It offers vital project management guidance on product installation, estimating, and the people skills needed to handle both tradespeople and clients. The book also features access to a companion website with customizable forms and an instructor's manual.\u003c\/p\u003e \u003cp\u003e\u003ci\u003eKitchen \u0026amp; Bath Business and Project Management\u003c\/i\u003e is one of a series of volumes in the National Kitchen \u0026amp; Bath Association's Professional Resource Library. As the only not-for-profit trade association dedicated exclusively to the kitchen and bath industry, the NKBA is the leading source of information and education for professionals.\u003c\/p\u003e \u003cp\u003eEssential information on:\u003c\/p\u003e \u003cp\u003e\u003cb\u003e\u003ci\u003eBusiness Management\u003c\/i\u003e\u003c\/b\u003e\u003c\/p\u003e \u003cul\u003e \u003cli\u003eBusiness Plans\u003c\/li\u003e \u003cli\u003eFinancial Controls\u003c\/li\u003e \u003cli\u003eHuman Resources\u003c\/li\u003e \u003cli\u003eVendor Selection\u003c\/li\u003e \u003cli\u003eBranding and Marketing\u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003e\u003cb\u003e\u003ci\u003eProject Management\u003c\/i\u003e\u003c\/b\u003e\u003c\/p\u003e \u003cul\u003e \u003cli\u003eProject Preparation\u003c\/li\u003e \u003cli\u003eProject Scheduling\u003c\/li\u003e \u003cli\u003ePreinstallation Conference and Checklist\u003c\/li\u003e \u003cli\u003eRealistic Product Expectations\u003c\/li\u003e \u003cli\u003eManaging the Jobsite\u003c\/li\u003e \u003c\/ul\u003e","brand":"Wiley","offers":[{"title":"Default Title","offer_id":47989501198565,"sku":"NP9781118439128","price":103.95,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1842\/7735\/files\/9781118439128.jpg?v=1761784357","url":"https:\/\/k12savings.com\/products\/kitchen-and-bath-business-and-project-management-with-website-isbn-9781118439128","provider":"K12savings","version":"1.0","type":"link"}