{"product_id":"information-technology-project-management-isbn-9781118911013","title":"Information Technology Project Management","description":"\u003cp\u003eThe 5th Edition of Jack Marchewka's \u003cb\u003e\u003ci\u003eInformation Technology Project Management\u003c\/i\u003e\u003c\/b\u003e focuses on how to create measurable organizational value (MOV) through IT projects. The author uses the concept of MOV, combined with his own research, to create a solid foundation for making decisions throughout the project's lifecycle.\u003c\/p\u003e \u003cp\u003eThe book's integration of project management and IT concepts provides students with the tools and techniques they need to develop in this field.\u003c\/p\u003e \u003cp\u003ePreface xiii\u003c\/p\u003e \u003cp\u003eAbout the Author xviii\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 1 The Nature of Information Technology Projects 1\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eIntroduction 1\u003c\/p\u003e \u003cp\u003eWhat Is a Project? 2\u003c\/p\u003e \u003cp\u003eProject Attributes 2\u003c\/p\u003e \u003cp\u003eWhat Is Project Management? 4\u003c\/p\u003e \u003cp\u003eProjects, Programs, and Portfolios 4\u003c\/p\u003e \u003cp\u003eProject Management and Information Technology 5\u003c\/p\u003e \u003cp\u003eThe State of IT Project Management 7\u003c\/p\u003e \u003cp\u003eWhy Many Projects Fail 8\u003c\/p\u003e \u003cp\u003eImproving the Likelihood of Success 10\u003c\/p\u003e \u003cp\u003eThe Purpose of this Book 12\u003c\/p\u003e \u003cp\u003eChapter Summary 12\u003c\/p\u003e \u003cp\u003eReview Questions 13\u003c\/p\u003e \u003cp\u003eHusky Air—Pilot Angels 14\u003c\/p\u003e \u003cp\u003eHusky Air Assignment 15\u003c\/p\u003e \u003cp\u003eThe Martial Arts Academy—School Management System 16\u003c\/p\u003e \u003cp\u003eQuick Thinking—Involving the User 19\u003c\/p\u003e \u003cp\u003eQuick Thinking—FAA Nextgen Air-Traffic Control Project 20\u003c\/p\u003e \u003cp\u003eCase Studies 20\u003c\/p\u003e \u003cp\u003eBibliography 23\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 2 Project Methodologies and Processes 24\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eIntroduction 24\u003c\/p\u003e \u003cp\u003eThe Project Life Cycle 25\u003c\/p\u003e \u003cp\u003eThe Project Management Body of Knowledge (PMBOK®) 27\u003c\/p\u003e \u003cp\u003eProject Management Knowledge Areas 27\u003c\/p\u003e \u003cp\u003eProject Processes 28\u003c\/p\u003e \u003cp\u003eProject Management Process Groups 29\u003c\/p\u003e \u003cp\u003ePRINCE2® 31\u003c\/p\u003e \u003cp\u003ePRINCE2® Processes 31\u003c\/p\u003e \u003cp\u003ePRINCE2® Themes 32\u003c\/p\u003e \u003cp\u003ePRINCE2® Principles 33\u003c\/p\u003e \u003cp\u003eThe Systems Development Life Cycle (SDLC) 34\u003c\/p\u003e \u003cp\u003eThe PLC and the SDLC 35\u003c\/p\u003e \u003cp\u003eImplementing the SDLC 35\u003c\/p\u003e \u003cp\u003eWaterfall 36\u003c\/p\u003e \u003cp\u003eAgile Systems Development 38\u003c\/p\u003e \u003cp\u003eWhat Is Agile? 38\u003c\/p\u003e \u003cp\u003eSome Commonly Used Agile Methods 40\u003c\/p\u003e \u003cp\u003eWaterfall versus Agile? 41\u003c\/p\u003e \u003cp\u003eLearning Cycles and Lessons Learned 42\u003c\/p\u003e \u003cp\u003eChapter Summary 46\u003c\/p\u003e \u003cp\u003eReview Questions 48\u003c\/p\u003e \u003cp\u003eHusky Air—Pilot Angels Assignment 50\u003c\/p\u003e \u003cp\u003eMartial Arts Academy (MAA) Assignment 51\u003c\/p\u003e \u003cp\u003eQuick Thinking—Learning from Failure 53\u003c\/p\u003e \u003cp\u003eQuick Thinking—Doing Agile or Being Agile? 54\u003c\/p\u003e \u003cp\u003eCase Studies 55\u003c\/p\u003e \u003cp\u003eBibliography 58\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 3 Measurable Organizational Value and the Business Case 59\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eIntroduction 59\u003c\/p\u003e \u003cp\u003eMeasurable Organizational Value (MOV) 60\u003c\/p\u003e \u003cp\u003eThe MOV and Project Objectives 61\u003c\/p\u003e \u003cp\u003eDeveloping the MOV 62\u003c\/p\u003e \u003cp\u003eThe Business Case 67\u003c\/p\u003e \u003cp\u003eWhat Is a Business Case? 67\u003c\/p\u003e \u003cp\u003eDeveloping the Business Case 68\u003c\/p\u003e \u003cp\u003eProject Selection and Approval 76\u003c\/p\u003e \u003cp\u003eThe IT Project Selection Process 76\u003c\/p\u003e \u003cp\u003eThe Project Selection Decision 76\u003c\/p\u003e \u003cp\u003eChapter Summary 77\u003c\/p\u003e \u003cp\u003eReview Questions 77\u003c\/p\u003e \u003cp\u003eHusky Air Assignment—Pilot Angels 78\u003c\/p\u003e \u003cp\u003eThe Martial Arts Academy (MAA)—School Management System 80\u003c\/p\u003e \u003cp\u003eQuick Thinking—Measuring the Immeasurable 83\u003c\/p\u003e \u003cp\u003eQuick Thinking—The Elevator Pitch 83\u003c\/p\u003e \u003cp\u003eCase Studies 84\u003c\/p\u003e \u003cp\u003eBibliography 89\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 4 Project Planning: The Project Infrastructure 91\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eIntroduction 91\u003c\/p\u003e \u003cp\u003eProject Governance 92\u003c\/p\u003e \u003cp\u003eThe Project Team 94\u003c\/p\u003e \u003cp\u003eThe Project Manager 94\u003c\/p\u003e \u003cp\u003eThe Project Team 95\u003c\/p\u003e \u003cp\u003eThe Organization and Project Planning 96\u003c\/p\u003e \u003cp\u003eThe Functional Organization 96\u003c\/p\u003e \u003cp\u003eThe Project Organization 99\u003c\/p\u003e \u003cp\u003eThe Matrix Organization 100\u003c\/p\u003e \u003cp\u003eProcuring External Project Resources 101\u003c\/p\u003e \u003cp\u003eProcurement Planning 102\u003c\/p\u003e \u003cp\u003eContracts Between Sellers and Buyers 103\u003c\/p\u003e \u003cp\u003eThe Project Environment 105\u003c\/p\u003e \u003cp\u003eThe Project Charter 105\u003c\/p\u003e \u003cp\u003eWhat Should Be in a Project Charter? 106\u003c\/p\u003e \u003cp\u003eProject Identification 106\u003c\/p\u003e \u003cp\u003eProject Stakeholders 107\u003c\/p\u003e \u003cp\u003eProject Description 107\u003c\/p\u003e \u003cp\u003eMeasurable Organizational Value (MOV) 107\u003c\/p\u003e \u003cp\u003eProject Scope 107\u003c\/p\u003e \u003cp\u003eProject Schedule 107\u003c\/p\u003e \u003cp\u003eProject Budget 108\u003c\/p\u003e \u003cp\u003eQuality Standards 108\u003c\/p\u003e \u003cp\u003eResources 108\u003c\/p\u003e \u003cp\u003eAssumptions and Risks 108\u003c\/p\u003e \u003cp\u003eProject Administration 108\u003c\/p\u003e \u003cp\u003eAcceptance and Approval 109\u003c\/p\u003e \u003cp\u003eReferences 109\u003c\/p\u003e \u003cp\u003eTerminology 109\u003c\/p\u003e \u003cp\u003eChapter Summary 110\u003c\/p\u003e \u003cp\u003eReview Questions 111\u003c\/p\u003e \u003cp\u003eHusky Air Assignment—Pilot Angels 112\u003c\/p\u003e \u003cp\u003eThe Martial Arts Academy (MAA)—School Management System 113\u003c\/p\u003e \u003cp\u003eQuick Thinking—The Project Sponsor 114\u003c\/p\u003e \u003cp\u003eQuick Thinking—Projects as Social Networks 114\u003c\/p\u003e \u003cp\u003eCase Studies 115\u003c\/p\u003e \u003cp\u003eBibliography 119\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 5 Project Planning: Scope and the Work Breakdown Structure 120\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eIntroduction 120\u003c\/p\u003e \u003cp\u003eThe Triple Constraint 121\u003c\/p\u003e \u003cp\u003eDefining and Managing Project Scope 122\u003c\/p\u003e \u003cp\u003ePlan Scope Management 123\u003c\/p\u003e \u003cp\u003eCollect Requirements 123\u003c\/p\u003e \u003cp\u003eDefine Scope 123\u003c\/p\u003e \u003cp\u003eThe Scope Boundary 123\u003c\/p\u003e \u003cp\u003eThe Statement of Work (SOW) 124\u003c\/p\u003e \u003cp\u003eThe Scope Statement 124\u003c\/p\u003e \u003cp\u003eProject-Oriented Scope 125\u003c\/p\u003e \u003cp\u003eProduct-Oriented Scope 125\u003c\/p\u003e \u003cp\u003eValidate Scope 128\u003c\/p\u003e \u003cp\u003eControl Scope 128\u003c\/p\u003e \u003cp\u003eScope Change Control Procedures 129\u003c\/p\u003e \u003cp\u003eThe Work Breakdown Structure (WBS) 130\u003c\/p\u003e \u003cp\u003eWork Packages 131\u003c\/p\u003e \u003cp\u003eDeliverables and Milestones 131\u003c\/p\u003e \u003cp\u003eDeveloping the WBS 132\u003c\/p\u003e \u003cp\u003eProject Estimation 134\u003c\/p\u003e \u003cp\u003eGuesstimating 134\u003c\/p\u003e \u003cp\u003eDelphi Technique 134\u003c\/p\u003e \u003cp\u003eTime Boxing 135\u003c\/p\u003e \u003cp\u003eTop-Down Estimating 135\u003c\/p\u003e \u003cp\u003eBottom-Up Estimating 136\u003c\/p\u003e \u003cp\u003ePoker Planning 136\u003c\/p\u003e \u003cp\u003eChapter Summary 138\u003c\/p\u003e \u003cp\u003eReview Questions 139\u003c\/p\u003e \u003cp\u003eHusky Air Assignment—Pilot Angels 140\u003c\/p\u003e \u003cp\u003eThe Martial Arts Academy (MAA)—School Management System 141\u003c\/p\u003e \u003cp\u003eQuick Thinking—Sinking a Project 142\u003c\/p\u003e \u003cp\u003eQuick Thinking—More People = More Problems 143\u003c\/p\u003e \u003cp\u003eQuick Thinking—Politics and Estimates 143\u003c\/p\u003e \u003cp\u003eCase Studies 144\u003c\/p\u003e \u003cp\u003eBibliography 147\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 6 Project Planning: The Schedule and Budget 149\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eIntroduction 149\u003c\/p\u003e \u003cp\u003eDeveloping the Project Schedule 151\u003c\/p\u003e \u003cp\u003eGantt Charts 151\u003c\/p\u003e \u003cp\u003eProject Network Diagrams 153\u003c\/p\u003e \u003cp\u003eCritical Chain Project Management (CCPM) 157\u003c\/p\u003e \u003cp\u003eProject Management Software Tools 159\u003c\/p\u003e \u003cp\u003eDeveloping the Project Budget 161\u003c\/p\u003e \u003cp\u003eThe Baseline Plan 163\u003c\/p\u003e \u003cp\u003eThe Kick-Off Meeting 164\u003c\/p\u003e \u003cp\u003eChapter Summary 164\u003c\/p\u003e \u003cp\u003eReview Questions 166\u003c\/p\u003e \u003cp\u003eHusky Air Assignment—Pilot Angels 166\u003c\/p\u003e \u003cp\u003eThe Martial Arts Academy (MAA)—School Management System 167\u003c\/p\u003e \u003cp\u003eQuick Thinking—Planning versus the Plan 168\u003c\/p\u003e \u003cp\u003eQuick Thinking—The Map is Not the Territory 168\u003c\/p\u003e \u003cp\u003eCase Studies 169\u003c\/p\u003e \u003cp\u003eBibliography 172\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 7 Managing Project Risk 173\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eIntroduction 173\u003c\/p\u003e \u003cp\u003eCreate a Risk Plan 176\u003c\/p\u003e \u003cp\u003eIdentify Risks 176\u003c\/p\u003e \u003cp\u003eA Project Risk Identification Framework 176\u003c\/p\u003e \u003cp\u003eApplying the Project Risk Identification Framework 178\u003c\/p\u003e \u003cp\u003eOther Tools and Techniques 179\u003c\/p\u003e \u003cp\u003eAnalyze Risk 182\u003c\/p\u003e \u003cp\u003eQualitative Approaches 183\u003c\/p\u003e \u003cp\u003eQuantitative Approaches 186\u003c\/p\u003e \u003cp\u003eDiscrete Probability Distributions 186\u003c\/p\u003e \u003cp\u003eContinuous Probability Distributions 186\u003c\/p\u003e \u003cp\u003eDevelop Risk Strategies 191\u003c\/p\u003e \u003cp\u003eMonitor and Control Risk 193\u003c\/p\u003e \u003cp\u003eRespond and Evaluate Response to Risk 193\u003c\/p\u003e \u003cp\u003eChapter Summary 194\u003c\/p\u003e \u003cp\u003eReview Questions 196\u003c\/p\u003e \u003cp\u003eHusky Air Assignment—Pilot Angels 197\u003c\/p\u003e \u003cp\u003eThe Martial Arts Academy (MAA)—School Management System 197\u003c\/p\u003e \u003cp\u003eQuick Thinking—Send in the Reserves 198\u003c\/p\u003e \u003cp\u003eQuick Thinking—Risky Management 199\u003c\/p\u003e \u003cp\u003eCase Studies 200\u003c\/p\u003e \u003cp\u003eBibliography 204\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 8 Managing Project Stakeholders and Communication 205\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eIntroduction 205\u003c\/p\u003e \u003cp\u003eStakeholder Analysis 206\u003c\/p\u003e \u003cp\u003eThe Informal Organization 206\u003c\/p\u003e \u003cp\u003eStakeholders 206\u003c\/p\u003e \u003cp\u003eStakeholder Analysis 206\u003c\/p\u003e \u003cp\u003eMonitoring and Controlling the Project 207\u003c\/p\u003e \u003cp\u003eThe Project Communications Plan 209\u003c\/p\u003e \u003cp\u003eProject Metrics 211\u003c\/p\u003e \u003cp\u003eBurn-Down Chart 213\u003c\/p\u003e \u003cp\u003eEarned Value 213\u003c\/p\u003e \u003cp\u003eAnalyzing Current Performance 216\u003c\/p\u003e \u003cp\u003eForecasting Project Performance 218\u003c\/p\u003e \u003cp\u003eReporting Performance and Progress 222\u003c\/p\u003e \u003cp\u003eInformation Distribution 222\u003c\/p\u003e \u003cp\u003eChapter Summary 223\u003c\/p\u003e \u003cp\u003eReview Questions 224\u003c\/p\u003e \u003cp\u003eHusky Air Assignment—Pilot Angels 225\u003c\/p\u003e \u003cp\u003eThe Martial Arts Academy (MAA)—School Management System 227\u003c\/p\u003e \u003cp\u003eQuick Thinking—Projects as Social Networks 228\u003c\/p\u003e \u003cp\u003eQuick Thinking—Communication and Mentoring 229\u003c\/p\u003e \u003cp\u003eCase Studies 230\u003c\/p\u003e \u003cp\u003eBibliography 233\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 9 Managing Project Quality 234\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eIntroduction 234\u003c\/p\u003e \u003cp\u003eQuality Philosophies 237\u003c\/p\u003e \u003cp\u003eCraftsmanship 237\u003c\/p\u003e \u003cp\u003eScientific Management 238\u003c\/p\u003e \u003cp\u003eThe Total Quality Management (TQM) Gurus 238\u003c\/p\u003e \u003cp\u003eProcess Capability and Maturity 240\u003c\/p\u003e \u003cp\u003eThe Project Quality Management Plan 242\u003c\/p\u003e \u003cp\u003eQuality Philosophies and Principles 242\u003c\/p\u003e \u003cp\u003eQuality Standards, Processes, and Metrics 244\u003c\/p\u003e \u003cp\u003eQuality Assurance 245\u003c\/p\u003e \u003cp\u003eQuality Control 247\u003c\/p\u003e \u003cp\u003eContinuous Improvement: Learn, Mature, and Improve 251\u003c\/p\u003e \u003cp\u003eChapter Summary 251\u003c\/p\u003e \u003cp\u003eReview Questions 252\u003c\/p\u003e \u003cp\u003eHusky Air Assignment—Pilot Angels 253\u003c\/p\u003e \u003cp\u003eThe Martial Arts Academy (MAA)—School Management\u003c\/p\u003e \u003cp\u003eSystem 253\u003c\/p\u003e \u003cp\u003eQuick Thinking—Why Do We Accept Low-Quality Software? 254\u003c\/p\u003e \u003cp\u003eQuick Thinking—OPM3® 254\u003c\/p\u003e \u003cp\u003eCase Studies 255\u003c\/p\u003e \u003cp\u003eBibliography 259\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 10 Leading the Project Team 260\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eIntroduction 260\u003c\/p\u003e \u003cp\u003eProject Leadership 261\u003c\/p\u003e \u003cp\u003eSome Modern Approaches to Leadership 261\u003c\/p\u003e \u003cp\u003eLeadership Styles 263\u003c\/p\u003e \u003cp\u003eEmotional Intelligence 264\u003c\/p\u003e \u003cp\u003eEthics and Leadership 265\u003c\/p\u003e \u003cp\u003eEthical Leadership 266\u003c\/p\u003e \u003cp\u003eSome Common Ethical Dilemmas in Projects 268\u003c\/p\u003e \u003cp\u003eMaking Sound Ethical Decisions 269\u003c\/p\u003e \u003cp\u003eTeams and Leadership 270\u003c\/p\u003e \u003cp\u003eMulticultural Projects 272\u003c\/p\u003e \u003cp\u003eThe Challenges of International Projects 272\u003c\/p\u003e \u003cp\u003eUnderstanding Diversity 273\u003c\/p\u003e \u003cp\u003eChapter Summary 274\u003c\/p\u003e \u003cp\u003eReview Questions 275\u003c\/p\u003e \u003cp\u003eHusky Air—Pilot Angels 275\u003c\/p\u003e \u003cp\u003eThe Martial Arts Academy (MAA)—School Management System 276\u003c\/p\u003e \u003cp\u003eQuick Thinking—Leadership and Listening 277\u003c\/p\u003e \u003cp\u003eQuick Thinking—Sitting Ducks 277\u003c\/p\u003e \u003cp\u003eCase Studies 278\u003c\/p\u003e \u003cp\u003eBibliography 281\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 11 Managing Organizational Change, Resistance, and Conflict 282\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eIntroduction 282\u003c\/p\u003e \u003cp\u003eThe Nature of Change 284\u003c\/p\u003e \u003cp\u003eChange Has an Impact 284\u003c\/p\u003e \u003cp\u003eChange Is a Process 285\u003c\/p\u003e \u003cp\u003eChange Can Be Emotional 286\u003c\/p\u003e \u003cp\u003eThe Change Management Plan 287\u003c\/p\u003e \u003cp\u003eAssess Willingness, Readiness, and Ability to Change 287\u003c\/p\u003e \u003cp\u003eDevelop or Adopt a Strategy for Change 289\u003c\/p\u003e \u003cp\u003eRational-Empirical Approach 289\u003c\/p\u003e \u003cp\u003eNormative-Reeducation Approach 290\u003c\/p\u003e \u003cp\u003ePower-Coercive Approach 290\u003c\/p\u003e \u003cp\u003eEnvironmental-Adaptive Approach 291\u003c\/p\u003e \u003cp\u003eImplement the Change Management Plan and Track Progress 291\u003c\/p\u003e \u003cp\u003eEvaluate Experience and Develop Lessons Learned 292\u003c\/p\u003e \u003cp\u003eDealing with Resistance and Conflict 292\u003c\/p\u003e \u003cp\u003eResistance 292\u003c\/p\u003e \u003cp\u003eConflict 293\u003c\/p\u003e \u003cp\u003eChapter Summary 295\u003c\/p\u003e \u003cp\u003eReview Questions 295\u003c\/p\u003e \u003cp\u003eHusky Air Assignment—Pilot Angels 297\u003c\/p\u003e \u003cp\u003eThe Martial Arts Academy (MAA)—School Management System 298\u003c\/p\u003e \u003cp\u003eQuick Thinking—It’s Not Easy Going Green 299\u003c\/p\u003e \u003cp\u003eQuick Thinking—Cross-Functional and Multicultural Teams 299\u003c\/p\u003e \u003cp\u003eCase Studies 300\u003c\/p\u003e \u003cp\u003eBibliography 305\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 12 Project Completion 306\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eIntroduction 306\u003c\/p\u003e \u003cp\u003eProduct Release or System Implementation 307\u003c\/p\u003e \u003cp\u003eDirect Cutover 307\u003c\/p\u003e \u003cp\u003eParallel 308\u003c\/p\u003e \u003cp\u003ePhased 308\u003c\/p\u003e \u003cp\u003eProject Closure 310\u003c\/p\u003e \u003cp\u003eProject Sponsor Acceptance 312\u003c\/p\u003e \u003cp\u003eThe Final Project Report 312\u003c\/p\u003e \u003cp\u003eThe Final Meeting and Presentation 313\u003c\/p\u003e \u003cp\u003eAdministrative Closure 313\u003c\/p\u003e \u003cp\u003eProject Evaluation 314\u003c\/p\u003e \u003cp\u003eIndividual Performance Review 314\u003c\/p\u003e \u003cp\u003eProject Close-Out (Postmortem) Review 315\u003c\/p\u003e \u003cp\u003eProject Audit 316\u003c\/p\u003e \u003cp\u003eEvaluating Project Success—The MOV 316\u003c\/p\u003e \u003cp\u003eChapter Summary 317\u003c\/p\u003e \u003cp\u003eReview Questions 318\u003c\/p\u003e \u003cp\u003eHusky Air Assignment—Pilot Angels 319\u003c\/p\u003e \u003cp\u003eThe Martial Arts Academy (MAA)—School Management System 319\u003c\/p\u003e \u003cp\u003eQuick Thinking—Killing a Project 320\u003c\/p\u003e \u003cp\u003eQuick Thinking—The Post-Implementation Audit 320\u003c\/p\u003e \u003cp\u003eCase Studies 321\u003c\/p\u003e \u003cp\u003eBibliography 324\u003c\/p\u003e \u003cp\u003eAppendix: An Introduction to Function Point Analysis (Available online at www.wiley.com\/college\/marchewka)\u003c\/p\u003e \u003cp\u003eIndex 325\u003c\/p\u003e \u003cb\u003eJack T. Marchewka\u003c\/b\u003e is an associate professor, the Barsema Professor of Management Information Systems, and the director of the Business Information Technology Transfer Center (BITTC) at Northern Illinois University. He received his Ph.D. from Georgia State University's department of Computer Information Systems in 1994 and was a former faculty member at Kennesaw State University. Prior to entering academia, Dr. Marchewka was a vice president of MIS for a healthcare company in Atlanta, Georgia. Dr. Marchewka has taught a number of courses at both the undergraduate and graduate levels and has been a guest lecturer at the Rotterdam School of Management, Erasmus University in the Netherlands. His articles have appeared in journals such as \u003ci\u003eInformation Resources Management Journal\u003c\/i\u003e, \u003ci\u003eInformation Technology \u0026amp; People\u003c\/i\u003e, \u003ci\u003eJournal of International Information Management\u003c\/i\u003e, and \u003ci\u003eJournal of Informatics Education and Research\u003c\/i\u003e.","brand":"Wiley","offers":[{"title":"Default Title","offer_id":47989423079653,"sku":"NP9781118911013","price":107.5,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1842\/7735\/files\/9781118911013.jpg?v=1761784046","url":"https:\/\/k12savings.com\/products\/information-technology-project-management-isbn-9781118911013","provider":"K12savings","version":"1.0","type":"link"}