Industrial and Organizational Psychology, with eBook Access Code

Explore the latest developments in industrial-organizational psychology from employee and organizational perspectives

In the newly revised Ninth Edition of Industrial and Organizational Psychology: Research and Practice, distinguished researcher and I-O psychologist Paul E. Spector delivers a robust and up-to-date review of the industrial-organizational field that covers the latest research on contemporary trends and traditional areas of the subject. The author draws on over four decades of research, teaching, and practitioner experience, balancing employee and organizational perspectives by covering issues relating to employee well-being and productivity.

REVISIONS IN THIS EDITION INCLUDE:

• New topics such as artificial intelligence, workplace mental health, neurodiversity, managing disabled workers, psychological safety, and virtual work
• Links to the author’s blog articles about I-O topics with discussion questions
• Updated lecture presentations, discussion cases, a test bank for instructors, and a guide to incorporating the author’s articles into an I-O course.
• All new case profiles of practicing I-O psychologists in each chapter.

Perfect for undergraduate and graduate students studying industrial-organizational psychology, Industrial and Organizational Psychology: Research and Practice is also valuable for business students and practicing managers seeking an accessible overview of industrial-organizational psychology.

WILEY ADVANTAGE

• Presents timely and balanced discussions of the most pertinent issues in industrial-organizational psychology today
• Places a special focus on the use of technology, particularly AI, by employers to impact employee selection and training
• Offers practical discussions of gamification as a tool in employee assessment, motivation, and training
• Includes links to short blog posts that discuss a single topic or study inspired by the author’s research, scholarly reading, or conversation with colleagues
• Contains Learning by Doing exercises that actively engage the student with the material in the chapter
• Features I-O Psychology in Practice case studies that represent a wide variety of settings and applied work

AN INTERACTIVE, MULTIMEDIA LEARNING EXPERIENCE

This textbook includes access to an interactive, multimedia e-text. Icons throughout the print book signal corresponding digital content in the e-text.

• Video Content complements the text and engages readers more deeply with the fascinating field of I-O Psychology.
• Psychology @Work videos explore interesting topics in I-O psychology. Educational materials available from the Society for Industrial and Organizational Psychology (SIOP) informed the development of these videos, which feature vibrant footage and ask thought-provoking questions.
• Selections from The Wiley Psychology Video Library covering a variety of general psychology topics.
• Introduction Videos developed by the author appear at the beginning of each chapter and Spotlight On videos are integrated throughout the textbook.
• Interactive Figures, Diagrams, and Tables appear throughout the enhanced e-text, facilitating study and helping students retain important information. Even many of the simplest figures are interactive to encourage online readers to pause and absorb the information they present before scrolling on to additional reading.
• Interactive Self-Scoring Quizzes: Short Answer Quizzes at the end of each chapter test student comprehension. Online Multiple Choice Quizzes help students prepare for higher-stakes assessments and exams.

Table of Contents

Dedication

Preface

Special Features

Changes to the Ninth Edition

Acknowledgments

PART 1: Introduction

CHAPTER 1: Introduction

What Is I-O Psychology?

Activities and Settings of I-O Psychologists

I-O Psychology as a Profession

I-O Psychology as a Science

History of the Field of I-O Psychology1

I-O Psychology Beyond the United States and United Kingdom

What It Takes to Become an I-O Psychologist

Ethics of the I-O Field

Humanitarian Work Psychology

Chapter Summary

Learning by Doing

References

Note

CHAPTER 2: Research Methods in I-O Psychology

Research Questions

Important Research Design Concepts

Research Designs

Measurement

Statistics

Research Ethics and Integrity

Chapter Summary

Learning by Doing

References

PART 2: Assessment of Jobs, Performance, and People

CHAPTER 3: Job Analysis

What Is Job Analysis?

Purposes of Job Analysis

How Job Analysis Information Is Collected

Methods of Job Analysis

Reliability and Validity of Job Analysis Information

Job Evaluation

Chapter Summary

I-O Psychology in Practice

Learning by Doing

References

CHAPTER 4: Performance Appraisal

Why Do We Appraise Employees?

Performance Criteria

Methods for Assessing Job Performance

The Impact of Technology on Performance Appraisal

Legal Issues in Performance Appraisal

Chapter Summary

I-O Psychology in Practice

Learning by Doing

References

CHAPTER 5: Assessment Methods for Selection and Placement

Job-Related Characteristics

Psychological Tests

Other Forms of Testing

Biographical Information

Interviews

Work Samples

Assessment Centers

Technology and Assessment

Chapter Summary

I-O Psychology in Practice

Learning by Doing

References

PART 3: Selecting and Training Employees

CHAPTER 6: Selecting Employees

The Planning of Human Resource Needs

Recruiting Applicants

Selecting Employees

Getting Applicants to Accept and Keep Jobs Offered

The Utility of Scientific Selection

International Differences in Selection Practices

Legal Issues

Chapter Summary

I-O Psychology in Practice

Learning by Doing

References

CHAPTER 7: Training

Needs Assessment

Objectives

Training Design

Delivery of a Training Program

Evaluation of a Training Program

Chapter Summary

I-O Psychology in Practice

Learning by Doing

References

PART 4: The Individual and the Organization

CHAPTER 8: Theories of Employee Motivation

What Is Motivation?

Work Motivation Theories

Need Theories

Expectancy Theory

Self-Efficacy Theory

Justice Theories

Goal-Setting Theory

Control Theory

Action Theory

Chapter Summary

I-O Psychology in Practice

Learning by Doing

References

CHAPTER 9: Feelings About Work: Job Attitudes and Emotions

The Nature of Job Satisfaction

How People Feel About Their Jobs

The Assessment of Job Satisfaction

Antecedents of Job Satisfaction

Potential Effects of Job Satisfaction

Organizational Commitment

Emotions at Work

Chapter Summary

I-O Psychology in Practice

Learning by Doing

References

CHAPTER 10: Productive and Counterproductive Employee Behavior

Productive Behavior: Task Performance

Creativity and Innovation

Organizational Constraints

Organizational Citizenship Behavior (OCB)

Counterproductive Work Behavior: Withdrawal

Counterproductive Work Behavior: Aggression, Mistreatment, Sabotage, and Theft

Chapter Summary

I-O Psychology in Practice

Learning by Doing

References

CHAPTER 11: Occupational Health Psychology

Occupational Health and Safety

Work Schedules

Occupational Stress

Work–Family Conflict

Burnout

Chapter Summary

I-O Psychology in Practice

Learning by Doing

References

PART 5: The Social Context of Work

CHAPTER 12: Work Groups and Work Teams

Work Groups Versus Work Teams

Important Group and Team Concepts

Group and Team Performance

Group Diversity

Interventions With Work Groups in Organizations

Chapter Summary

I-O Psychology in Practice

Learning by Doing

References

CHAPTER 13: Leadership and Power in Organizations

What Is Leadership?

Sources of Influence and Power

Abuse of Supervisory Power

Approaches to the Understanding of Leadership

Women in Leadership Positions

Cross-Cultural Issues in Leadership

Chapter Summary

I-O Psychology in Practice

Learning by Doing

References

CHAPTER 14: Organizational Climate/Culture, Development, and Theory

Organizational Climate and Culture

Organizational Development

Organizational Theories

Chapter Summary

I-O Psychology in Practice

Learning by Doing

References

Glossary

Author Index

Subject Index

PAUL E. SPECTOR splits his time between teaching executive Doctor of Business Administration students at the Muma College of Business and consulting with Tampa General Hospital about leader development and culture change. He spent 38 years teaching industrial-organizational psychology in the USF Psychology Department and has published research and consulted on many of the topics in the book. He has been recognized in several studies as one of the 10 most impactful I-O psychologists in the world.

Explore the latest developments in industrial-organizational psychology from employee and organizational perspectives

In the newly revised Ninth Edition of Industrial and Organizational Psychology: Research and Practice, distinguished researcher and I-O psychologist Paul E. Spector delivers a robust and up-to-date review of the industrial-organizational field that covers the latest research on contemporary trends and traditional areas of the subject. The author draws on over four decades of research, teaching, and practitioner experience, balancing employee and organizational perspectives by covering issues relating to employee well-being and productivity.

REVISIONS IN THIS EDITION INCLUDE:

• New topics such as artificial intelligence, workplace mental health, neurodiversity, managing disabled workers, psychological safety, and virtual work
• Links to the author’s blog articles about I-O topics with discussion questions
• Updated lecture presentations, discussion cases, a test bank for instructors, and a guide to incorporating the author’s articles into an I-O course.
• All new case profiles of practicing I-O psychologists in each chapter.

Perfect for undergraduate and graduate students studying industrial-organizational psychology, Industrial and Organizational Psychology: Research and Practice is also valuable for business students and practicing managers seeking an accessible overview of industrial-organizational psychology.

WILEY ADVANTAGE

• Presents timely and balanced discussions of the most pertinent issues in industrial-organizational psychology today
• Places a special focus on the use of technology, particularly AI, by employers to impact employee selection and training
• Offers practical discussions of gamification as a tool in employee assessment, motivation, and training
• Includes links to short blog posts that discuss a single topic or study inspired by the author’s research, scholarly reading, or conversation with colleagues
• Contains Learning by Doing exercises that actively engage the student with the material in the chapter
• Features I-O Psychology in Practice case studies that represent a wide variety of settings and applied work

AN INTERACTIVE, MULTIMEDIA LEARNING EXPERIENCE

This textbook includes access to an interactive, multimedia e-text. Icons throughout the print book signal corresponding digital content in the e-text.

• Video Content complements the text and engages readers more deeply with the fascinating field of I-O Psychology.
• Psychology @Work videos explore interesting topics in I-O psychology. Educational materials available from the Society for Industrial and Organizational Psychology (SIOP) informed the development of these videos, which feature vibrant footage and ask thought-provoking questions.
• Selections from The Wiley Psychology Video Library covering a variety of general psychology topics.
• Introduction Videos developed by the author appear at the beginning of each chapter and Spotlight On videos are integrated throughout the textbook.
• Interactive Figures, Diagrams, and Tables appear throughout the enhanced e-text, facilitating study and helping students retain important information. Even many of the simplest figures are interactive to encourage online readers to pause and absorb the information they present before scrolling on to additional reading.
• Interactive Self-Scoring Quizzes: Short Answer Quizzes at the end of each chapter test student comprehension. Online Multiple Choice Quizzes help students prepare for higher-stakes assessments and exams.