{"product_id":"housekeeping-management-isbn-9781118071793","title":"Housekeeping Management","description":"The second edition of \u003ci\u003eHousekeeping Management\u003c\/i\u003e is written from a management perspective of the executive housekeeper in the lodging industry. The overarching concept of the text spotlights three major areas of expertise required for the success of lodging professionals: management of resources, administration of assets, and knowledge of technical operations.  \u003cp\u003eThe text explores the role of the housekeeping department in hotel\/lodging operations, and focuses mainly on the effective communication between the housekeeping, front office, and engineering and maintenance staff. This edition will have the same focus on the management- and administration-based philosophy from the 1st Edition, but with a stronger focus on the engineering aspects of housekeeping. The book will also incorporate new concepts of energy conservation and risk management to address the latest sustainability and security trends in the industry, as well as updated information on guestroom technology.\u003c\/p\u003e Chapter 1: The Housekeeping Department in Lodging Operations. \u003cp\u003eChapter 2: The Executive Housekeeper as Department Manager.\u003c\/p\u003e \u003cp\u003eChapter 3: Structural Planning of the Housekeeping Department.\u003c\/p\u003e \u003cp\u003eChapter 4: Management of Inventory and Equipment.\u003c\/p\u003e \u003cp\u003eChapter 5: Characteristics of Housekeeping Equipment and Supplies.\u003c\/p\u003e \u003cp\u003eChapter 6: Laundry Room Management.\u003c\/p\u003e \u003cp\u003eChapter 7: The Cleaning Function.\u003c\/p\u003e \u003cp\u003eChapter 8: Personnel Administration.\u003c\/p\u003e \u003cp\u003eChapter 9: Controlling Housekeeping Operations.\u003c\/p\u003e \u003cp\u003eChapter 10: Safety, Security and Infectious Diseases in Property Operations.\u003c\/p\u003e \u003cp\u003eChapter 11: Energy Conservation in Lodging Properties.\u003c\/p\u003e \u003cp\u003eChapter 12: Environmental and Sustainability Issues.\u003c\/p\u003e  \u003cp\u003e\u003cb\u003eMATT A. CASADO, EdD, CHA, CHE\u003c\/b\u003e is a Professor in the School of Hotel and Restaurant Management at Northern Arizona University in Flagstaff, Arizona. He is also the author of the \u003cb\u003e\u003ci\u003eFood and Beverage Service Manual, Conversational Spanish for Hospitality Managers and Supervisors,\u003c\/i\u003e\u003c\/b\u003e and \u003cb\u003e\u003ci\u003eConversational Spanish Grammar for the Hospitality Classroom,\u003c\/i\u003e\u003c\/b\u003e published by Wiley.   \u003c\/p\u003e\u003cp\u003e\u003cb\u003eTHE LATEST RESOURCE FOR FUTURE EXECUTIVE HOUSEKEEPERS\u003c\/b\u003e \u003c\/p\u003e\u003cp\u003eWith the need to keep abreast of new technologies, be aware of updated security procedures, and respond to current trends such as environmental sustainability, the role of the executive housekeeper continues to undergo dramatic changes. Revised and updated to address these advancements, the \u003cb\u003e\u003ci\u003eSecond Edition\u003c\/i\u003e\u003c\/b\u003e of \u003cb\u003e\u003ci\u003eHousekeeping Management\u003c\/i\u003e\u003c\/b\u003e prepares future managers to independently direct the housekeeping department, and equips them with knowledge of basic engineering concepts and ways to employ greener initiatives. \u003c\/p\u003e\u003cp\u003eWith new photos, as well as expanded examples, exercises, and practice problems, \u003cb\u003e\u003ci\u003eHousekeeping Management, Second Edition\u003c\/i\u003e\u003c\/b\u003e is an even more engaging and practical guide for future industry professionals. Allowing readers to apply concepts learned to real-life situations, this book presents three types of expertise required for the success of today's executive housekeepers: management of resources, administration of assets, and knowledge of technical operations. A new engineering perspective as it relates to housekeeping develops an understanding of the important relationship between these two departments—something often required for students entering the hospitality industry. \u003c\/p\u003e\u003cp\u003eOther new additions and updates include: \u003c\/p\u003e\u003cul\u003e \u003cli\u003eNew chapters on \u003cb\u003esustainability\u003c\/b\u003e (Chapter 12) with supplemental application problems and case studies; and \u003cb\u003eenergy conservation\u003c\/b\u003e (Chapter 11), including information on water, electricity, and HVAC systems.\u003c\/li\u003e \u003cli\u003eNew sections on risk and environmental issues from the perspectives of both \u003cb\u003ehousekeeping\u003c\/b\u003e and \u003cb\u003eengineering\u003c\/b\u003e departments.\u003c\/li\u003e \u003cli\u003eUpdated sections on \u003cb\u003esecurity technology\u003c\/b\u003e in property operations and an expanded discussion on \u003cb\u003eterrorism\u003c\/b\u003e as it pertains to lodging establishments.\u003c\/li\u003e \u003cli\u003eUpdated sections on \u003cb\u003etechnology\u003c\/b\u003e with regard to housekeeping equipment and supplies.\u003c\/li\u003e \u003cli\u003eAdded descriptions of the latest communication tools in housekeeping.\u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003eWritten with the future housekeeping manager in mind, \u003cb\u003e\u003ci\u003eHousekeeping Management, Second Edition\u003c\/i\u003e\u003c\/b\u003e uniquely applies its theoretical content through presentation of practical case studies in each chapter. It is invaluable as both an instructional guide and professional resource for lodging practitioners, offering the necessary tools to stay competitive in this advancing industry.\u003c\/p\u003e","brand":"Wiley","offers":[{"title":"Default Title","offer_id":47989372846309,"sku":"NP9781118071793","price":102.0,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1842\/7735\/files\/9781118071793.jpg?v=1761783858","url":"https:\/\/k12savings.com\/products\/housekeeping-management-isbn-9781118071793","provider":"K12savings","version":"1.0","type":"link"}