{"product_id":"global-logistics-management-isbn-9781405127134","title":"Global Logistics Management","description":"This second edition of \u003ci\u003eGlobal Logistics Management\u003c\/i\u003e has been thoroughly revised and updated, and new examples have been added reflecting recent developments in the field. This new edition:\u003cbr\u003e \u003cul\u003e \u003cli style=\"list-style: none\"\u003e\n\u003cbr\u003e \u003c\/li\u003e \u003cli\u003eHelps readers to understand and appreciate the power of managing logistics for profit and competitive advantage\u003cbr\u003e \u003c\/li\u003e \u003cli\u003eEducates readers about the nature of individual logistics activities and how they can be woven together\u003cbr\u003e \u003c\/li\u003e \u003cli\u003eContains a global focus throughout, with examples drawn from various parts of the world\u003cbr\u003e \u003c\/li\u003e \u003cli\u003eHas been thoroughly revised and updated throughout to keep it current\u003cbr\u003e \u003c\/li\u003e \u003cli\u003eNow includes new examples reflecting recent developments and current preoccupations, including security and global instability.\u003c\/li\u003e \u003c\/ul\u003e \u003cbr\u003e \u003cp\u003eVisit the accompanying website at www.blackwellpublishing.com\/gourdin to download PowerPoint slides to supplement the book.\u003c\/p\u003e \u003cp\u003ePreface xiii\u003c\/p\u003e \u003cp\u003eAcknowledgments xv\u003c\/p\u003e \u003cp\u003e\u003cb\u003e1 Introduction to Logistics 1\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eLogistics: The Historical Perspective 1\u003c\/p\u003e \u003cp\u003eLogistics: The Modern Perspective 2\u003c\/p\u003e \u003cp\u003eComponents of a logistics system 4\u003c\/p\u003e \u003cp\u003eThe role of logistics in the organization 7\u003c\/p\u003e \u003cp\u003eLogistics as a Source of Competitive Advantage 8\u003c\/p\u003e \u003cp\u003eWhy Is Management Interest in Logistics Growing? 10\u003c\/p\u003e \u003cp\u003eTrends in global trade 10\u003c\/p\u003e \u003cp\u003eCustomers are demanding greater value 10\u003c\/p\u003e \u003cp\u003eTransportation privatization and liberalization 11\u003c\/p\u003e \u003cp\u003eTransportation security 12\u003c\/p\u003e \u003cp\u003eEnvironmental concerns 12\u003c\/p\u003e \u003cp\u003eChanging view of inventory 13\u003c\/p\u003e \u003cp\u003eContinuing advances in information technology 14\u003c\/p\u003e \u003cp\u003eElectronic commerce 15\u003c\/p\u003e \u003cp\u003eLogistics in the Global Organization 15\u003c\/p\u003e \u003cp\u003eConceptual Model and Statement of Purpose 17\u003c\/p\u003e \u003cp\u003eChapter Summary 18\u003c\/p\u003e \u003cp\u003eStudy Questions 19\u003c\/p\u003e \u003cp\u003e\u003cb\u003e2 Logistics in the Organization 21\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eIntroduction 21\u003c\/p\u003e \u003cp\u003eThe Marketing\/Logistics Partnership 22\u003c\/p\u003e \u003cp\u003eMarketing and Logistics Channels 22\u003c\/p\u003e \u003cp\u003eAlternative channel structures 22\u003c\/p\u003e \u003cp\u003eWhy do channels develop? 23\u003c\/p\u003e \u003cp\u003eChannel flows 23\u003c\/p\u003e \u003cp\u003eDesigning effective channels 25\u003c\/p\u003e \u003cp\u003eEnvironmental Issues 25\u003c\/p\u003e \u003cp\u003eMarketing Issues 26\u003c\/p\u003e \u003cp\u003eChannel management issues 31\u003c\/p\u003e \u003cp\u003eFormal and informal channel relationships 32\u003c\/p\u003e \u003cp\u003eDomestic versus global channels 33\u003c\/p\u003e \u003cp\u003eFuture trends in channel structures 35\u003c\/p\u003e \u003cp\u003eManaging the Logistics System 36\u003c\/p\u003e \u003cp\u003eTradeoff Analysis 37\u003c\/p\u003e \u003cp\u003eEnhancing Corporate Profitability with Logistics 39\u003c\/p\u003e \u003cp\u003eChapter Summary 41\u003c\/p\u003e \u003cp\u003eStudy Questions 42\u003c\/p\u003e \u003cp\u003e\u003cb\u003e3 Customer Service 44\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eIntroduction 44\u003c\/p\u003e \u003cp\u003eWhat Is Customer Service? 45\u003c\/p\u003e \u003cp\u003eElements of Customer Service 45\u003c\/p\u003e \u003cp\u003eCustomer Service in a Global Setting 49\u003c\/p\u003e \u003cp\u003eHow Much Service Should Be Offered? 50\u003c\/p\u003e \u003cp\u003eBarriers to Quality Customer Service 52\u003c\/p\u003e \u003cp\u003eControllable factors 52\u003c\/p\u003e \u003cp\u003eUncontrollable factors 53\u003c\/p\u003e \u003cp\u003eImproving Customer Service Performance 54\u003c\/p\u003e \u003cp\u003eThe Consequences of Poor Customer Service 55\u003c\/p\u003e \u003cp\u003eImproving Customer Service in Comparison to its Costs 59\u003c\/p\u003e \u003cp\u003eCustomer Service and the Internal Customer 59\u003c\/p\u003e \u003cp\u003eChapter Summary 60\u003c\/p\u003e \u003cp\u003eStudy Questions 60\u003c\/p\u003e \u003cp\u003e\u003cb\u003e4 Inventory Management 62\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eIntroduction 62\u003c\/p\u003e \u003cp\u003eInventory and Customer Service 63\u003c\/p\u003e \u003cp\u003ePurposes of Inventory 64\u003c\/p\u003e \u003cp\u003eTypes of Inventory 64\u003c\/p\u003e \u003cp\u003eObjectives of Inventory Management 65\u003c\/p\u003e \u003cp\u003eInventory costs 65\u003c\/p\u003e \u003cp\u003eManaging inventory costs 66\u003c\/p\u003e \u003cp\u003eClassic Inventory Models 66\u003c\/p\u003e \u003cp\u003eEconomic order quantity (EOQ) model 66\u003c\/p\u003e \u003cp\u003eModifications to the basic EOQ model 67\u003c\/p\u003e \u003cp\u003eModel limitations 68\u003c\/p\u003e \u003cp\u003eFixed order point\/fixed order quantity model 68\u003c\/p\u003e \u003cp\u003eFixed order interval model 68\u003c\/p\u003e \u003cp\u003eSafety stock requirements 70\u003c\/p\u003e \u003cp\u003eInventory Management: Signs of Trouble 71\u003c\/p\u003e \u003cp\u003eImproving Inventory Management 74\u003c\/p\u003e \u003cp\u003eMaterials Requirements Planning (MRP) 77\u003c\/p\u003e \u003cp\u003eDistribution Resource Planning (DRP) 77\u003c\/p\u003e \u003cp\u003eJust-In-Time (JIT) Inventory Management 77\u003c\/p\u003e \u003cp\u003eBasic tenets of JIT 78\u003c\/p\u003e \u003cp\u003eAdvantages of JIT 79\u003c\/p\u003e \u003cp\u003eDisadvantages of JIT 79\u003c\/p\u003e \u003cp\u003eJIT II\/vendor managed inventory (VMI) 80\u003c\/p\u003e \u003cp\u003eThe reality of JIT 81\u003c\/p\u003e \u003cp\u003eIntegrated Inventory Management: DRP, MRP, and JIT 82\u003c\/p\u003e \u003cp\u003eInventory Management in a Global Market 83\u003c\/p\u003e \u003cp\u003eChapter Summary 85\u003c\/p\u003e \u003cp\u003eStudy Questions 86\u003c\/p\u003e \u003cp\u003e\u003cb\u003e5 Global Transportation Systems 87\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eIntroduction 87\u003c\/p\u003e \u003cp\u003eThe Five Modes of Transportation 88\u003c\/p\u003e \u003cp\u003eRail 89\u003c\/p\u003e \u003cp\u003eRoad transport 91\u003c\/p\u003e \u003cp\u003ePipelines 93\u003c\/p\u003e \u003cp\u003eAir 93\u003c\/p\u003e \u003cp\u003eWater carriage 94\u003c\/p\u003e \u003cp\u003eDeregulation and Privatization of Transportation 97\u003c\/p\u003e \u003cp\u003eDeregulation 97\u003c\/p\u003e \u003cp\u003ePrivatization 98\u003c\/p\u003e \u003cp\u003eFuture directions 99\u003c\/p\u003e \u003cp\u003eGovernment’s Role in Transportation 100\u003c\/p\u003e \u003cp\u003eDirect control and regulation of transport firms 100\u003c\/p\u003e \u003cp\u003eProvision of transport infrastructure 101\u003c\/p\u003e \u003cp\u003ePromulgating and enforcing environmental, safety, and security laws 101\u003c\/p\u003e \u003cp\u003eTransportation Security 102\u003c\/p\u003e \u003cp\u003eIntermodal Transportation 103\u003c\/p\u003e \u003cp\u003eRail 104\u003c\/p\u003e \u003cp\u003eOcean transport 104\u003c\/p\u003e \u003cp\u003eAir 105\u003c\/p\u003e \u003cp\u003eMotor transport 105\u003c\/p\u003e \u003cp\u003eInfrastructure issues 106\u003c\/p\u003e \u003cp\u003eConcluding comments 106\u003c\/p\u003e \u003cp\u003eChapter Summary 106\u003c\/p\u003e \u003cp\u003eStudy Questions 107\u003c\/p\u003e \u003cp\u003e\u003cb\u003e6 Transportation Management Issues 109\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eIntroduction 109\u003c\/p\u003e \u003cp\u003eDeveloping Win\/Win Shipper\/Carrier Relationships 109\u003c\/p\u003e \u003cp\u003eTransport Pricing 111\u003c\/p\u003e \u003cp\u003eMarket structure models 111\u003c\/p\u003e \u003cp\u003eRelevant market area 112\u003c\/p\u003e \u003cp\u003eShipper demand 113\u003c\/p\u003e \u003cp\u003eCarrier costs 113\u003c\/p\u003e \u003cp\u003ePricing in Practice 115\u003c\/p\u003e \u003cp\u003ePrice negotiation: the carrier’s perspective 115\u003c\/p\u003e \u003cp\u003ePrice negotiation: the shipper’s perspective 116\u003c\/p\u003e \u003cp\u003ePrivate Transportation 116\u003c\/p\u003e \u003cp\u003eOther Issues Affecting Transportation Cost and Service 117\u003c\/p\u003e \u003cp\u003eInfrastructure availability and condition 117\u003c\/p\u003e \u003cp\u003eEnvironmental and quality of life issues 121\u003c\/p\u003e \u003cp\u003eCustoms and cargo security 125\u003c\/p\u003e \u003cp\u003eCarrier safety 125\u003c\/p\u003e \u003cp\u003eConclusions 126\u003c\/p\u003e \u003cp\u003eChapter Summary 126\u003c\/p\u003e \u003cp\u003eStudy Questions 127\u003c\/p\u003e \u003cp\u003e\u003cb\u003e7 Warehousing 129\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eIntroduction 129\u003c\/p\u003e \u003cp\u003eThe Strategic Role of Warehousing in Logistics 131\u003c\/p\u003e \u003cp\u003eFunctions of Warehousing 132\u003c\/p\u003e \u003cp\u003eWarehouse Roles 134\u003c\/p\u003e \u003cp\u003eWarehouse Location Issues 135\u003c\/p\u003e \u003cp\u003eCentralized versus decentralized warehouses 135\u003c\/p\u003e \u003cp\u003eSelecting specific sites 137\u003c\/p\u003e \u003cp\u003eWarehousing Alternatives 139\u003c\/p\u003e \u003cp\u003ePrivate warehousing 139\u003c\/p\u003e \u003cp\u003eContract warehousing 139\u003c\/p\u003e \u003cp\u003ePublic warehouses 139\u003c\/p\u003e \u003cp\u003eWarehousing Strategies 140\u003c\/p\u003e \u003cp\u003eWarehousing Concerns in Overseas Markets 141\u003c\/p\u003e \u003cp\u003eChapter Summary 143\u003c\/p\u003e \u003cp\u003eStudy Questions 143\u003c\/p\u003e \u003cp\u003e\u003cb\u003e8 Materials Handling and Packaging 145\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eIntroduction 145\u003c\/p\u003e \u003cp\u003eBasic Warehouse Design 145\u003c\/p\u003e \u003cp\u003eManual Versus Automated Materials Handling Systems 146\u003c\/p\u003e \u003cp\u003eManual warehouses 146\u003c\/p\u003e \u003cp\u003eAutomated warehouses 147\u003c\/p\u003e \u003cp\u003eManual versus automated: making the choice 147\u003c\/p\u003e \u003cp\u003eTrends in Materials Handling 150\u003c\/p\u003e \u003cp\u003eReliability 150\u003c\/p\u003e \u003cp\u003eTotal integration 151\u003c\/p\u003e \u003cp\u003eFlexibility and modularity 151\u003c\/p\u003e \u003cp\u003eUpgradeability 151\u003c\/p\u003e \u003cp\u003eAutomated identification 152\u003c\/p\u003e \u003cp\u003eEase of use 155\u003c\/p\u003e \u003cp\u003eMaintainability 155\u003c\/p\u003e \u003cp\u003eConclusions 155\u003c\/p\u003e \u003cp\u003eProduct Packaging 156\u003c\/p\u003e \u003cp\u003eTypes of packaging 156\u003c\/p\u003e \u003cp\u003eOrganizational influences on packaging 156\u003c\/p\u003e \u003cp\u003eThe role of packaging 157\u003c\/p\u003e \u003cp\u003eLogistics packaging materials 157\u003c\/p\u003e \u003cp\u003eEnvironmental issues 158\u003c\/p\u003e \u003cp\u003ePackaging for global markets 159\u003c\/p\u003e \u003cp\u003eBar coding 160\u003c\/p\u003e \u003cp\u003eDevelopments in packaging 161\u003c\/p\u003e \u003cp\u003eTradeoffs with other components of the logistics system 161\u003c\/p\u003e \u003cp\u003eChapter Summary 163\u003c\/p\u003e \u003cp\u003eStudy Questions 163\u003c\/p\u003e \u003cp\u003e\u003cb\u003e9 Managing Logistics Information 166\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eIntroduction 166\u003c\/p\u003e \u003cp\u003eThe Order Processing System 167\u003c\/p\u003e \u003cp\u003eLogistics Information Systems 168\u003c\/p\u003e \u003cp\u003eEnvironmental scanning 169\u003c\/p\u003e \u003cp\u003eLIS and information management 169\u003c\/p\u003e \u003cp\u003eForecasting Methods 170\u003c\/p\u003e \u003cp\u003eQualitative forecasts 170\u003c\/p\u003e \u003cp\u003eTime-series methods 170\u003c\/p\u003e \u003cp\u003eCausal methods 171\u003c\/p\u003e \u003cp\u003eForecasting logistics needs 172\u003c\/p\u003e \u003cp\u003eSelecting the right forecasting technique 172\u003c\/p\u003e \u003cp\u003eUsing Information to Link a Global Logistics System Together 172\u003c\/p\u003e \u003cp\u003eElectronic data interchange (EDI) 172\u003c\/p\u003e \u003cp\u003eImpediments to global implementation of EDI procedures 178\u003c\/p\u003e \u003cp\u003eDevelopments in Logistics Information Systems 178\u003c\/p\u003e \u003cp\u003eThe Internet and electronic commerce 179\u003c\/p\u003e \u003cp\u003eOpen-systems computer networks 180\u003c\/p\u003e \u003cp\u003eWireless communication 180\u003c\/p\u003e \u003cp\u003eMultidimensional bar codes 180\u003c\/p\u003e \u003cp\u003eRadio frequency identification (RFID) technology 180\u003c\/p\u003e \u003cp\u003eOther advances in communications 182\u003c\/p\u003e \u003cp\u003eChapter Summary 182\u003c\/p\u003e \u003cp\u003eStudy Questions 183\u003c\/p\u003e \u003cp\u003e\u003cb\u003e10 Inbound Logistics and Purchasing 185\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eIntroduction 185\u003c\/p\u003e \u003cp\u003eThe Growing Importance of Inbound Logistics 186\u003c\/p\u003e \u003cp\u003eInbound Logistics Activities 187\u003c\/p\u003e \u003cp\u003eCustomer service 187\u003c\/p\u003e \u003cp\u003eTransportation 187\u003c\/p\u003e \u003cp\u003eInventory management 187\u003c\/p\u003e \u003cp\u003eWarehousing and storage 188\u003c\/p\u003e \u003cp\u003eMaintenance 188\u003c\/p\u003e \u003cp\u003eInformation management 188\u003c\/p\u003e \u003cp\u003eSalvage and waste disposal 189\u003c\/p\u003e \u003cp\u003eProduction 189\u003c\/p\u003e \u003cp\u003eSummary 189\u003c\/p\u003e \u003cp\u003ePurchasing 190\u003c\/p\u003e \u003cp\u003eGoals of purchasing 191\u003c\/p\u003e \u003cp\u003ePurchasing tasks 191\u003c\/p\u003e \u003cp\u003eImproving purchasing productivity 194\u003c\/p\u003e \u003cp\u003eOrganize for enhanced productivity 197\u003c\/p\u003e \u003cp\u003eManagement Techniques for Improving Materials Management 200\u003c\/p\u003e \u003cp\u003eChapter Summary 200\u003c\/p\u003e \u003cp\u003eStudy Questions 200\u003c\/p\u003e \u003cp\u003e\u003cb\u003e11 The Global Logistics Environment 203\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eIntroduction 203\u003c\/p\u003e \u003cp\u003eThe Global Supply Chain 204\u003c\/p\u003e \u003cp\u003eChanging Market Opportunities 205\u003c\/p\u003e \u003cp\u003eEmerging nations 205\u003c\/p\u003e \u003cp\u003eMultilateral trade organizations 205\u003c\/p\u003e \u003cp\u003eGlobal sourcing 208\u003c\/p\u003e \u003cp\u003eCultural Issues in Logistics 208\u003c\/p\u003e \u003cp\u003eAlternative Global Distribution Strategies 209\u003c\/p\u003e \u003cp\u003eInternational Documentation 211\u003c\/p\u003e \u003cp\u003eCustoms Regulations 212\u003c\/p\u003e \u003cp\u003eForeign Trade Zones 214\u003c\/p\u003e \u003cp\u003eLogistics Intermediaries and Facilitators 215\u003c\/p\u003e \u003cp\u003eThird-Party Logistics Providers 217\u003c\/p\u003e \u003cp\u003eControlling the Global Logistics System 219\u003c\/p\u003e \u003cp\u003eChapter Summary 220\u003c\/p\u003e \u003cp\u003eStudy Questions 221\u003c\/p\u003e \u003cp\u003e\u003cb\u003e12 Logistics Strategies 224\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eIntroduction 224\u003c\/p\u003e \u003cp\u003eCorporate Strategic Planning 225\u003c\/p\u003e \u003cp\u003eFormulating Logistics Strategy 226\u003c\/p\u003e \u003cp\u003eIntegrating the Logistics Channel 230\u003c\/p\u003e \u003cp\u003eImplementing Logistics Strategies 232\u003c\/p\u003e \u003cp\u003eCentralization of logistics activities versus decentralization 233\u003c\/p\u003e \u003cp\u003eThird-party service providers 234\u003c\/p\u003e \u003cp\u003eLogistics strategy and improved corporate performance 237\u003c\/p\u003e \u003cp\u003eFuture Issues That Will Affect Logistics 237\u003c\/p\u003e \u003cp\u003eImplications for Logistics Managers 241\u003c\/p\u003e \u003cp\u003eChapter Summary 242\u003c\/p\u003e \u003cp\u003eStudy Questions 242\u003c\/p\u003e \u003cp\u003e\u003cb\u003e13 Developing High-Quality Logistics Systems 245\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eIntroduction 245\u003c\/p\u003e \u003cp\u003eBasic Quality Concepts: The Internal Perspective 246\u003c\/p\u003e \u003cp\u003eLeadership 247\u003c\/p\u003e \u003cp\u003eCooperation 247\u003c\/p\u003e \u003cp\u003eLearning 248\u003c\/p\u003e \u003cp\u003eProcess management 248\u003c\/p\u003e \u003cp\u003eEmployee outcomes 248\u003c\/p\u003e \u003cp\u003eOrganizational performances 248\u003c\/p\u003e \u003cp\u003eBasic Quality Concepts: The External View 249\u003c\/p\u003e \u003cp\u003eThe Service Quality Model 250\u003c\/p\u003e \u003cp\u003eTotal Quality Management (TQM) in Logistics 253\u003c\/p\u003e \u003cp\u003eDeveloping a Formal Quality Process 254\u003c\/p\u003e \u003cp\u003eQuality Process Success Factors for Logistics Management 256\u003c\/p\u003e \u003cp\u003eISO 9001:2000 The International Quality Standard 259\u003c\/p\u003e \u003cp\u003eThe Cost of Quality 260\u003c\/p\u003e \u003cp\u003eChapter Summary 260\u003c\/p\u003e \u003cp\u003eStudy Questions 261\u003c\/p\u003e \u003cp\u003e\u003cb\u003e14 Improving Logistics Performance 263\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eIntroduction 263\u003c\/p\u003e \u003cp\u003eImproving Organizational Performance 264\u003c\/p\u003e \u003cp\u003eContinuous and breakthrough improvements 265\u003c\/p\u003e \u003cp\u003eBasic Tools for Improving Logistics Performance 266\u003c\/p\u003e \u003cp\u003eProcess analysis tools 266\u003c\/p\u003e \u003cp\u003eStatistical analysis tools 268\u003c\/p\u003e \u003cp\u003eBenchmarking 268\u003c\/p\u003e \u003cp\u003eActivity-based costing 270\u003c\/p\u003e \u003cp\u003eEffecting Meaningful Change 274\u003c\/p\u003e \u003cp\u003eLogistics service quality 274\u003c\/p\u003e \u003cp\u003eProductivity 275\u003c\/p\u003e \u003cp\u003eProcess effectiveness 276\u003c\/p\u003e \u003cp\u003eImpediments to Improved Logistics Performance 276\u003c\/p\u003e \u003cp\u003eFailure to adopt the customer’s viewpoint 276\u003c\/p\u003e \u003cp\u003eLack of requisite cost data 277\u003c\/p\u003e \u003cp\u003eLack of broad-based management skills 278\u003c\/p\u003e \u003cp\u003eFailure to think of logistics as a system 278\u003c\/p\u003e \u003cp\u003eNeed for cultural change within the organization 279\u003c\/p\u003e \u003cp\u003eCreating a World-Class Logistics System 279\u003c\/p\u003e \u003cp\u003eChapter Summary 281\u003c\/p\u003e \u003cp\u003eStudy Questions 282\u003c\/p\u003e \u003cp\u003e\u003cb\u003e15 Organizing for Logistics Effectiveness 284\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eIntroduction 284\u003c\/p\u003e \u003cp\u003eOverview of Logistics Organizations 285\u003c\/p\u003e \u003cp\u003eBuilding an Effective Logistics Organization 288\u003c\/p\u003e \u003cp\u003eCentralization 288\u003c\/p\u003e \u003cp\u003eScope of responsibility\/span of control 289\u003c\/p\u003e \u003cp\u003eFormalization 289\u003c\/p\u003e \u003cp\u003eIntegration 289\u003c\/p\u003e \u003cp\u003eThe Role of Logistics in the Firm 289\u003c\/p\u003e \u003cp\u003eInter-organizational effectiveness 290\u003c\/p\u003e \u003cp\u003eVariables Influencing Organizational Structure 291\u003c\/p\u003e \u003cp\u003eOrganization size 292\u003c\/p\u003e \u003cp\u003eCorporate structure 292\u003c\/p\u003e \u003cp\u003eCorporate strategy 292\u003c\/p\u003e \u003cp\u003eThe importance of logistics 293\u003c\/p\u003e \u003cp\u003eCorporate information technology 293\u003c\/p\u003e \u003cp\u003eEnvironmental uncertainty 293\u003c\/p\u003e \u003cp\u003eEnvironmental heterogeneity 294\u003c\/p\u003e \u003cp\u003eSummary 297\u003c\/p\u003e \u003cp\u003eReconciling Intra- and Inter-Organizational Issues 298\u003c\/p\u003e \u003cp\u003eMoving Towards the “Best” Organizational Structure 299\u003c\/p\u003e \u003cp\u003eChapter Summary 299\u003c\/p\u003e \u003cp\u003eStudy Questions 300\u003c\/p\u003e \u003cp\u003eIndex 303\u003c\/p\u003e \u003cb\u003eKent N. Gourdin\u003c\/b\u003e is Director of the Global Logistics and Transportation Program in the School of Business and Economics at the College of Charleston. He also holds the Henry Tecklenburg Chair in Intermodal Transportation.  As the globalization of trade gathers momentum, competition is becoming progressively more fierce and opportunities for gaining an edge over competitors are increasingly difficult to realize. \u003ci\u003eGlobal Logistics Management: A Competitive Advantage for the 21st Century\u003c\/i\u003e investigates the nature of individual logistics activities and demonstrates how they can be interwoven to form integrated systems. It provides both managers and students with the knowledge and skills necessary to turn corporate logistics activities into a source of sustainable competitive advantage.\u003cbr\u003e \u003cp\u003eWritten in a clear and straightforward manner, the focus throughout the book is global. Examples of real-world applications of the principles discussed are drawn from organizations in various countries around the world. For the second edition, new cases have been added to reflect recent technological developments and current preoccupations such as security and more effective supply chain management.\u003cbr\u003e \u003c\/p\u003e","brand":"Wiley-Blackwell","offers":[{"title":"Default Title","offer_id":47989296300261,"sku":"NP9781405127134","price":65.0,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1842\/7735\/files\/9781405127134.jpg?v=1761783560","url":"https:\/\/k12savings.com\/products\/global-logistics-management-isbn-9781405127134","provider":"K12savings","version":"1.0","type":"link"}