{"product_id":"from-business-strategy-to-it-action-isbn-9780471491910","title":"From Business Strategy to IT Action","description":"From Business Strategy to IT Action gives companies of all sizes the tools to effectively link IT to business strategy and produce effective, actionable strategies for bottom-line results. The authors present CEOs, CFOs, CIOs, and IT managers with a powerful and accessible resource packed with such useful material as:\u003cbr\u003e * The Strategy-to-Bottom-Line Value Chain, which integrates the management practices relating to planning, prioritization, alignment, and assessing a company's entire IT budget\u003cbr\u003e * Methods for using IT Impact Management to establish IT culture and performance models for the business\/IT connection\u003cbr\u003e * The IT Improvement Zone, which quickly identifies where a company can focus its energies for maximum results\u003cbr\u003e * And much more \u003cp\u003ePreface xxi\u003c\/p\u003e \u003cp\u003eAcknowledgments xxiii\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 1 Define the Goals 1\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eToday’s Reality 2\u003c\/p\u003e \u003cp\u003eThe Entire IT Spend: Reducing Cost and Improving Bottom-Line Impact 4\u003c\/p\u003e \u003cp\u003eThe Strategy-to-Bottom-Line Value Chain 5\u003c\/p\u003e \u003cp\u003eDisconnects 6\u003c\/p\u003e \u003cp\u003eCritical Success Factors 7\u003c\/p\u003e \u003cp\u003eCompleting the Picture: The New Information Economics Practices 8\u003c\/p\u003e \u003cp\u003eSummary of the Book 13\u003c\/p\u003e \u003cp\u003eDefine the Goals: Management Agenda 14\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 2 Ask the Right Questions 17\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eThe Right Questions Focus on Affordability and Impact 18\u003c\/p\u003e \u003cp\u003eAffordability Questions: The Starting Point for the Right Actions 20\u003c\/p\u003e \u003cp\u003eImpact Questions: The Roadmap for the Right Actions 22\u003c\/p\u003e \u003cp\u003eExamples: Answering the Questions 24\u003c\/p\u003e \u003cp\u003eThe Contexts for Management Questions Are Planning and Budgeting Processes 26\u003c\/p\u003e \u003cp\u003eWhy Ask Affordability and Impact Questions? 26\u003c\/p\u003e \u003cp\u003eTaking Action 28\u003c\/p\u003e \u003cp\u003eChapter Summary 29\u003c\/p\u003e \u003cp\u003eAsk the Right Questions: Management Agenda 30\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 3 Connect to the Bottom Line 33\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eBottom-Line Impact Based on Cause and Effect 35\u003c\/p\u003e \u003cp\u003eCause and Effect Is Based on Management’s Intentions 36\u003c\/p\u003e \u003cp\u003eManagement’s Strategic Intentions 37\u003c\/p\u003e \u003cp\u003ePrinciples of IT’s Bottom-Line Impact 39\u003c\/p\u003e \u003cp\u003eSummary and Additional Implications 43\u003c\/p\u003e \u003cp\u003eConnect to the Bottom Line: Management Agenda 45\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 4 Understand Costs and Resources 47\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eIntroduction 47\u003c\/p\u003e \u003cp\u003eOrigins of Portfolio Management 49\u003c\/p\u003e \u003cp\u003eIT Portfolio Management in Prioritization 51\u003c\/p\u003e \u003cp\u003ePortfolios in NIE Practices 52\u003c\/p\u003e \u003cp\u003eFour IT Portfolio Concepts 56\u003c\/p\u003e \u003cp\u003ePractical Problems in Applying Portfolio Management 62\u003c\/p\u003e \u003cp\u003eSumming Up Portfolios and Portfolio Management in Information Technology 67\u003c\/p\u003e \u003cp\u003eChapter Summary 68\u003c\/p\u003e \u003cp\u003eUnderstand Costs and Resources: Management Agenda 70\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 5 Focus on the Right Things 73\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eThe Goals and Principles for Right Decisions\/Right Results 74\u003c\/p\u003e \u003cp\u003eGoal 1: Actionable, Commonly Understood Strategic Intentions 74\u003c\/p\u003e \u003cp\u003eGoal 2: The Right Bottom-Line Results from IT 79\u003c\/p\u003e \u003cp\u003eGoal 3: The Right Management Culture and Management Roles 81\u003c\/p\u003e \u003cp\u003eGoal 4: Portfolios and Portfolio Management 83\u003c\/p\u003e \u003cp\u003eGoal 5: Actions and Results 84\u003c\/p\u003e \u003cp\u003eSummary of Right Decisions\/Right Results—Goals and Principles 85\u003c\/p\u003e \u003cp\u003eGoals and Principles Applied to the Strategy-to-Bottom-Line Value Chain and NIE Practices 86\u003c\/p\u003e \u003cp\u003eFocus on the Right Things: Management Agenda 88\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 6 Adopt Effective Process to Produce Action 91\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eThe Strategy-to-Bottom-Line Value Chain 92\u003c\/p\u003e \u003cp\u003eEstablishing the Process Connections 98\u003c\/p\u003e \u003cp\u003eManagement Roles 98\u003c\/p\u003e \u003cp\u003eNew Information Economics Practices 99\u003c\/p\u003e \u003cp\u003eSumming Up New Information Economics Practices 106\u003c\/p\u003e \u003cp\u003eSumming Up: Adopt Effective Process to Produce Action 107\u003c\/p\u003e \u003cp\u003eAdopt Effective Process to Produce Action: Management Agenda 109\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 7 Tackle the Practical Problems 111\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eA Practical Perspective 111\u003c\/p\u003e \u003cp\u003eThe Practical Problems Revolve around People 112\u003c\/p\u003e \u003cp\u003eAddressing Practical Problems: IT Impact Management 113\u003c\/p\u003e \u003cp\u003ePractical Problems Getting from Strategy to Bottom-Line Impact 113\u003c\/p\u003e \u003cp\u003eThe Role of IT Impact Management 126\u003c\/p\u003e \u003cp\u003eTackle the Practical Problems: Management Agenda 127\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 8 Make the Right Decisions 129\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eThe Management Context for “Make the Right Decisions” 130\u003c\/p\u003e \u003cp\u003eElements of Right Decisions 132\u003c\/p\u003e \u003cp\u003eMake the Right Decisions: Two NIE Practices 141\u003c\/p\u003e \u003cp\u003eThe Prioritization Practice 141\u003c\/p\u003e \u003cp\u003eThe Alignment Practice 150\u003c\/p\u003e \u003cp\u003eMake the Right Decisions with Prioritization and Alignment 160\u003c\/p\u003e \u003cp\u003eChapter Summary 162\u003c\/p\u003e \u003cp\u003eMake the Right Decisions: Management Agenda 164\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 9 Plan for the Right Results 167\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eTwo Planning Processes 168\u003c\/p\u003e \u003cp\u003eThe Strategic Demand\/Supply Planning Practice 172\u003c\/p\u003e \u003cp\u003eThe Innovation Planning Practice 187\u003c\/p\u003e \u003cp\u003eChapter Summary: Plan for the Right Results 194\u003c\/p\u003e \u003cp\u003ePlan for the Right Results: Management Agenda 196\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 10 Keep Score 199\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eManagement Issues 201\u003c\/p\u003e \u003cp\u003eFrameworks and Process Overview 202\u003c\/p\u003e \u003cp\u003eResult 207\u003c\/p\u003e \u003cp\u003eCritical Success Factors: Right Decisions\/Right Results Principles in Performance Measurement 208\u003c\/p\u003e \u003cp\u003eSummary: Performance Measurement Practice 210\u003c\/p\u003e \u003cp\u003eKeep Score: Management Agenda 211\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 11 Deal with Culture 213\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003ePart 1: The Impact of Management Culture 214\u003c\/p\u003e \u003cp\u003ePart 2: The Need for Culture Change 217\u003c\/p\u003e \u003cp\u003ePart 3: Classification of Business\/IT Culture 218\u003c\/p\u003e \u003cp\u003ePart 4: Applying Culture Management Concepts 225\u003c\/p\u003e \u003cp\u003eDeal with Culture: Management Agenda 230\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 12 Chart the Path to Implementation 233\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eIntroduction to the Business Value Maturity Model 235\u003c\/p\u003e \u003cp\u003eMaturity Model Goals 237\u003c\/p\u003e \u003cp\u003eRequirement for Management Action 238\u003c\/p\u003e \u003cp\u003eEmbedding NIE Practices into Management Processes 240\u003c\/p\u003e \u003cp\u003eUsing the Business Value Maturity Model 242\u003c\/p\u003e \u003cp\u003eSummary: The Business Value Maturity Model 245\u003c\/p\u003e \u003cp\u003eChapter 12 Appendix A: Details of the Business Value Maturity Model 246\u003c\/p\u003e \u003cp\u003eChapter 12 Appendix B: The Development of Maturity Models 250\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 13 Define What’s Next 253\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eThree Methods to Establish Right Decisions\/ Right Results Goals 254\u003c\/p\u003e \u003cp\u003eSetting Goals from a Corporate Governance and Process Perspective 261\u003c\/p\u003e \u003cp\u003eThe IT Impact Management Program to Implement Right Decisions\/Right Results and NIE Practices 263\u003c\/p\u003e \u003cp\u003eConclusion to Chapter 13 267\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 14 Answer the “So What?” Question 271\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eWhy This Trip Is Necessary 271\u003c\/p\u003e \u003cp\u003eFirst, Hit the IT Improvement Zone 272\u003c\/p\u003e \u003cp\u003eThe “So What?” for the Company 273\u003c\/p\u003e \u003cp\u003eThe “So What?” for the CEO 273\u003c\/p\u003e \u003cp\u003eThe “So What?” for the CFO 274\u003c\/p\u003e \u003cp\u003eThe “So What?” for Line of Business Management 274\u003c\/p\u003e \u003cp\u003eThe “So What?” for IT Management 275\u003c\/p\u003e \u003cp\u003eThe “So What?” for the Business 276\u003c\/p\u003e \u003cp\u003eContinuing Development 276\u003c\/p\u003e \u003cp\u003e\u003cb\u003eAppendices 277\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eAppendix A The Role of Enterprise Architecture in Right Decisions\/Right Results 277\u003c\/p\u003e \u003cp\u003eAppendix B Management Team Roles in Right Decisions\/ Right Results 283\u003c\/p\u003e \u003cp\u003eAppendix C The Development of Strategic Intentions, with Examples 289\u003c\/p\u003e \u003cp\u003eAppendix D Applying Strategic Intentions in Prioritization 297\u003c\/p\u003e \u003cp\u003eAppendix E The CFO Role in Right Decisions\/Right Results 299\u003c\/p\u003e \u003cp\u003eAppendix F The Details of the Business Value Maturity Model TM 301\u003c\/p\u003e \u003cp\u003eBibliography 313\u003c\/p\u003e \u003cp\u003eIndex 323\u003c\/p\u003e \"The book provides a road map for C-level executives, including CIOs, on how to manage and invest in IT to deliver business value.\" (\u003ci\u003eCOMPUTERWORLD\u003c\/i\u003e; 11\/29\/04)  \u003cb\u003eRobert J. Benson\u003c\/b\u003e is a principal with The Beta Group, a consulting firm with clients in the United States and throughout the world. He is affiliate professor of computer science at Washington University and part-time professor of information management at Tilburg University in the Netherlands. He is coauthor of Information Economics: Linking Information Technology and Business Performance and Information Strategy and Economics.  \u003cp\u003e\u003cb\u003eThomas L. Bugnitz\u003c\/b\u003e is President of The Beta Group. He is a frequent speaker on technology management and an adjunct professor at Washington University.\u003c\/p\u003e \u003cp\u003e\u003cb\u003eWilliam B. Walton\u003c\/b\u003e is a principal with The Beta Group. Prior to joining The Beta Group, he spent seventeen years with Gartner Group, where he developed IT measurement services and associated analytical methods.\u003c\/p\u003e  From Business Strategy to IT Action presents a practical and proven management approach based on a very simple idea: a company should only spend money on IT that directly supports its business strategies and operational effectiveness, and should not spend money on IT that doesn’t. Management can control IT budgets and investments, and at the same time improve IT’s bottom-line impact, by consistently developing and selecting the best IT investments and eliminating existing but underperforming IT activities. This book illustrates how to do this.  \u003cp\u003eFrom Business Strategy to IT Action shows how CEOs, CFOs, and CIOs can improve their IT investments, control IT budgets, and get the biggest bang for their IT buck. From a coordinated business\/IT strategic planning process to business\/IT performance measurement, the authors present a suite of tools for understanding, managing, and controlling the entire IT budget, aimed at producing the right IT actions for the organization.\u003c\/p\u003e \u003cp\u003eThe central theme of this book is the Strategy-to-Bottom-Line Value Chain, a framework that integrates five practices a company can use to get the right bottom-line results from IT activities: Strategic IT Demand\/Supply Planning, Innovation, Prioritization, Alignment, and Performance Measurement. The authors present robust Portfolio Management and Culture Management support practices, all focused on making IT produce measurable bottom-line results. All of these are tied together with the Business Value Maturity Model™, a tool for assessing the readiness of an organization to use IT most effectively in its business.\u003c\/p\u003e \u003cp\u003eExtending the groundbreaking concepts introduced in Information Economics that promote management’s direct involvement in decision-making for IT investment, this book shows how management can actively participate in all activities in the Value Chain. By wrapping a complete planning and management framework around the original concepts of Information Economics, the authors establish a new way for business and IT managers to make the right decisions and get the right results from IT.\u003c\/p\u003e  From Business Strategy to IT Action gives companies of all sizes the tools to effectively link IT to business strategy and produce effective, actionable strategies for bottom-line results. The authors present CEOs, CFOs, CIOs, and IT managers with a powerful and accessible resource packed with such useful material as:  \u003cul\u003e \u003cli\u003eThe Strategy-to-Bottom-Line Value Chain, which integrates the management practices relating to planning, prioritization, alignment, and assessing a company’s entire IT budget\u003c\/li\u003e \u003cli\u003eMethods for using IT Impact Management to establish IT culture and performance models for the business\/IT connection\u003c\/li\u003e \u003cli\u003eThe IT Improvement Zone, which quickly identifies where a company can focus its energies for maximum results\u003c\/li\u003e \u003cli\u003eAnd much more\u003c\/li\u003e \u003c\/ul\u003e","brand":"Wiley","offers":[{"title":"Default Title","offer_id":47989246886117,"sku":"NP9780471491910","price":77.95,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1842\/7735\/files\/9780471491910.jpg?v=1761783365","url":"https:\/\/k12savings.com\/products\/from-business-strategy-to-it-action-isbn-9780471491910","provider":"K12savings","version":"1.0","type":"link"}