{"product_id":"fostering-innovation-isbn-9781119853107","title":"Fostering Innovation","description":"\u003cp\u003e\u003cb\u003eProven and practical strategies for leading IT teams and departments\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eIn \u003ci\u003eFostering Innovation: How to Build an Amazing IT Team\u003c\/i\u003e, accomplished technology strategist, executive, and leader Andrew Laudato delivers an eye-opening exploration of how to design, build, staff, and run a high-performing IT department. The book is filled with universally applicable strategies and techniques that can transform any IT team into an all-star cast perfectly aligned with your organization’s objectives.\u003c\/p\u003e \u003cp\u003eIncorporating proven and practical processes throughout the narrative, the book offers useful continuous improvement concepts the reader can apply to their team, company, and professional development. Readers will also find:\u003c\/p\u003e \u003cul\u003e \u003cli\u003eFoolproof ways to put people before technology\u003c\/li\u003e \u003cli\u003eDetailed discussions of perennially important topics, like the importance of uptime, how to deploy redundancy, and creating the perfect organization chart\u003c\/li\u003e \u003cli\u003eStrategies for managing and motivating the wonderfully unique individuals we refer to as \"technologists.\"\u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003eThe perfect resource for newly minted Chief Information Officers and Chief Technology Officers,\u003ci\u003e Fostering Innovation\u003c\/i\u003e will also earn a place in the libraries of non-technical professionals who work closely with IT, and business leaders seeking a better understanding of how to lead an IT team.\u003c\/p\u003e \u003cp\u003eIntroduction xxv\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart I \u003c\/b\u003e\u003cb\u003eBecome an Empathetic Leader 1\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003e1 \u003c\/b\u003e\u003cb\u003eHey, What Do You Know? 3\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eBuild Your Skillset 3\u003c\/p\u003e \u003cp\u003eGrow Through Listening 4\u003c\/p\u003e \u003cp\u003eA Proactive Mindset 5\u003c\/p\u003e \u003cp\u003e\u003cb\u003e2 \u003c\/b\u003e\u003cb\u003eAn Amazing IT Department? What’s That? 7\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003e3 \u003c\/b\u003e\u003cb\u003eConventional Wisdom Is Wrong 9\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eA Tale of Two Projects 10\u003c\/p\u003e \u003cp\u003eThe Downward Spiral of Micromanagement 11\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart II \u003c\/b\u003e\u003cb\u003eFour Steps to Innovate 15                                           \u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003e4 \u003c\/b\u003e\u003cb\u003eThe Right Foundation 17\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eSet Expectations 17\u003c\/p\u003e \u003cp\u003eBuild Trust 18\u003c\/p\u003e \u003cp\u003eShare Your Values 19\u003c\/p\u003e \u003cp\u003e\u003cb\u003e5 \u003c\/b\u003e\u003cb\u003eThe Laudato Hierarchy of IT Needs 21\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003e6 \u003c\/b\u003e\u003cb\u003eKeep the Lights On (KTLO) 23\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003e7 \u003c\/b\u003e\u003cb\u003eLean and Efficient IT 25\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003e8 \u003c\/b\u003e\u003cb\u003eCreate Value 27\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eCost Reduction 28\u003c\/p\u003e \u003cp\u003eIncrease Revenues and Enable Opportunities 28\u003c\/p\u003e \u003cp\u003eReduce Risk 29\u003c\/p\u003e \u003cp\u003e\u003cb\u003e9 \u003c\/b\u003e\u003cb\u003eLet’s Innovate 31\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eDevelop the Mindset 32\u003c\/p\u003e \u003cp\u003eDedicate Resources 32\u003c\/p\u003e \u003cp\u003eEmbrace Risk 33\u003c\/p\u003e \u003cp\u003eIdea Generation 33\u003c\/p\u003e \u003cp\u003eRapid Prototyping 34\u003c\/p\u003e \u003cp\u003e\u003cb\u003e10 \u003c\/b\u003e\u003cb\u003eCIO Report Card 35\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart III \u003c\/b\u003e\u003cb\u003eDevelop a Winning Culture 37\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003e11 \u003c\/b\u003e\u003cb\u003eCulture Eats Eggs and Strategy Eats Bacon, or Something to that Effect 39\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eThe Wrong Way to Develop Culture 41\u003c\/p\u003e \u003cp\u003eBuilding a Strong Culture 42\u003c\/p\u003e \u003cp\u003eHow Can a CIO Influence Culture? 42\u003c\/p\u003e \u003cp\u003eThe Blue Bloods 43\u003c\/p\u003e \u003cp\u003e\u003cb\u003e12 \u003c\/b\u003e\u003cb\u003eThe Boxes, the Lines, and the Dashes 45\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eStep 1: Identify Your Functions and Business Needs 46\u003c\/p\u003e \u003cp\u003eStep 2: Create an Org Chart 46\u003c\/p\u003e \u003cp\u003eStep 3: Run Use Cases 46\u003c\/p\u003e \u003cp\u003eStep 4: Identify Skills 47\u003c\/p\u003e \u003cp\u003eStep 5: Review Your Team 47\u003c\/p\u003e \u003cp\u003e\u003cb\u003e13 \u003c\/b\u003e\u003cb\u003eOrg Design—Just Show Me the Answer 49\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eSupport 49\u003c\/p\u003e \u003cp\u003eCyber-Security 50\u003c\/p\u003e \u003cp\u003ePortfolio Manager 50\u003c\/p\u003e \u003cp\u003eHR Partner 51\u003c\/p\u003e \u003cp\u003eFinance Partner 52\u003c\/p\u003e \u003cp\u003eExecutive Assistant 52\u003c\/p\u003e \u003cp\u003e\u003cb\u003e14 \u003c\/b\u003e\u003cb\u003eOrganizational Design and Culture 53\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003e15 \u003c\/b\u003e\u003cb\u003eIt’s Not the Play, It’s the Player 55\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003e16 \u003c\/b\u003e\u003cb\u003eTake Care of Those Peeps 57\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eAsk People What They Want from Their Career 58\u003c\/p\u003e \u003cp\u003eSpend the Most Time with Your Best People 58\u003c\/p\u003e \u003cp\u003eProvide Career Development Planning 59\u003c\/p\u003e \u003cp\u003eAlways Support Your Team, Even When They’re Wrong 59\u003c\/p\u003e \u003cp\u003eBe a Diode 60\u003c\/p\u003e \u003cp\u003eHave a Real Open-Door Policy 60\u003c\/p\u003e \u003cp\u003eListen 61\u003c\/p\u003e \u003cp\u003eOnly Make Changes that Are Necessary 62\u003c\/p\u003e \u003cp\u003eProvide Fair and Timely Feedback 62\u003c\/p\u003e \u003cp\u003eBe Kind Enough to Let Someone Go 63\u003c\/p\u003e \u003cp\u003e\u003cb\u003e17 \u003c\/b\u003e\u003cb\u003eHire the Best 65\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003e18 \u003c\/b\u003e\u003cb\u003eThe Best Team Is a Diverse Team 69\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003e19 \u003c\/b\u003e\u003cb\u003eUsing Mercenaries—I Mean, Consultants 71\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eManagement Consultants 71\u003c\/p\u003e \u003cp\u003eProject-Based Consultants 72\u003c\/p\u003e \u003cp\u003eOffshore, Nearshore, Onshore 74\u003c\/p\u003e \u003cp\u003eStaff Augmentation 75\u003c\/p\u003e \u003cp\u003eBoutique Firms 76\u003c\/p\u003e \u003cp\u003e\u003cb\u003e20 \u003c\/b\u003e\u003cb\u003eThe Power of Experts 77\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003e21 \u003c\/b\u003e\u003cb\u003eBuild that Network 81\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eFormal CIO Networks 82\u003c\/p\u003e \u003cp\u003eNavigating a Cocktail Party 83\u003c\/p\u003e \u003cp\u003eSocial Media 84\u003c\/p\u003e \u003cp\u003e\u003cb\u003e22 \u003c\/b\u003e\u003cb\u003eGood Advice Doesn’t Come Cheap; It’s Free 87\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart IV \u003c\/b\u003e\u003cb\u003eDeliver to Delight: a Collection of Usable Tips and Tools 89\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003e23 \u003c\/b\u003e\u003cb\u003eThe Written Word—a.k.a IT Strategy 91\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eAlign Your Strategy 91\u003c\/p\u003e \u003cp\u003eCreate Your Strategy 92\u003c\/p\u003e \u003cp\u003ePut Your Strategy into Action 94\u003c\/p\u003e \u003cp\u003e\u003cb\u003e24 \u003c\/b\u003e\u003cb\u003eIt’s the Uptime, Stupid 95\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eMeasuring Uptime 96\u003c\/p\u003e \u003cp\u003eNuances of Measuring Uptime 97\u003c\/p\u003e \u003cp\u003eInformation Technology Infrastructure Library (ITIL) 98\u003c\/p\u003e \u003cp\u003eWhen You Have a Problem, Proclaim It Loudly 98\u003c\/p\u003e \u003cp\u003eTroubleshooting 99\u003c\/p\u003e \u003cp\u003eLet Them Eat Cake 101\u003c\/p\u003e \u003cp\u003eChange Management 101\u003c\/p\u003e \u003cp\u003eDaily Meeting 101\u003c\/p\u003e \u003cp\u003eAnnual Readiness 102\u003c\/p\u003e \u003cp\u003e\u003cb\u003e25 \u003c\/b\u003e\u003cb\u003eIf It’s Important, You Better Get Two 103\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eRedundancy and Probability Math 105\u003c\/p\u003e \u003cp\u003eThe Only True Test 106\u003c\/p\u003e \u003cp\u003eDoes Any of This Matter in the Cloud? 106\u003c\/p\u003e \u003cp\u003e\u003cb\u003e26 \u003c\/b\u003e\u003cb\u003eLock It Down 107\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003e27 \u003c\/b\u003e\u003cb\u003eLean and Efficient IT 109\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eSoftware 110\u003c\/p\u003e \u003cp\u003eLegality 111\u003c\/p\u003e \u003cp\u003eCloud Services 111\u003c\/p\u003e \u003cp\u003eTelcom 112\u003c\/p\u003e \u003cp\u003eProfessional Services 113\u003c\/p\u003e \u003cp\u003eCapital Expenses Drive Operating Expenses 114\u003c\/p\u003e \u003cp\u003eThe Small Stuff 114\u003c\/p\u003e \u003cp\u003eReduction in Force 115\u003c\/p\u003e \u003cp\u003eLess Is More 116\u003c\/p\u003e \u003cp\u003e\u003cb\u003e28 \u003c\/b\u003e\u003cb\u003eWhat Should I Work on First? 117\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003e29 \u003c\/b\u003e\u003cb\u003eLimit Your Work in Process (WIP) 121\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003e30 \u003c\/b\u003e\u003cb\u003eOne List to Rule Them All 123\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eCreate Your List 124\u003c\/p\u003e \u003cp\u003eRank Your List 124\u003c\/p\u003e \u003cp\u003eCreate a Standard Deviation Report 125\u003c\/p\u003e \u003cp\u003eCommunicate Priorities 126\u003c\/p\u003e \u003cp\u003eCumulative Total 126\u003c\/p\u003e \u003cp\u003eOperationally Required Projects 127\u003c\/p\u003e \u003cp\u003eBe Ready for Line Jumpers 128\u003c\/p\u003e \u003cp\u003eMoving Forward 129\u003c\/p\u003e \u003cp\u003e\u003cb\u003e31 \u003c\/b\u003e\u003cb\u003ePortfolio\/Program\/Project Management 131\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eConsistency Creates Speed 131\u003c\/p\u003e \u003cp\u003eRanked Project List 132\u003c\/p\u003e \u003cp\u003eA Unified Calendar 132\u003c\/p\u003e \u003cp\u003eBig Room Planning 133\u003c\/p\u003e \u003cp\u003eProject Charter 133\u003c\/p\u003e \u003cp\u003eA Project Schedule Is Not a Project Plan 134\u003c\/p\u003e \u003cp\u003eKanban 134\u003c\/p\u003e \u003cp\u003eAgile Mindset 135\u003c\/p\u003e \u003cp\u003eKeep Teams Intact 135\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart V \u003c\/b\u003e\u003cb\u003eDevelop Key Business Proficiency for Maximum IT Efficiency 137\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003e32 \u003c\/b\u003e\u003cb\u003eLove Your HR Department, Just Don’t “Love” Your HR Department 139\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eCompensation 140\u003c\/p\u003e \u003cp\u003eEmployee Relations 141\u003c\/p\u003e \u003cp\u003eLearning and Development 142\u003c\/p\u003e \u003cp\u003ePayroll and Benefits 143\u003c\/p\u003e \u003cp\u003eOrganizational Design 143\u003c\/p\u003e \u003cp\u003eTalent Acquisition 143\u003c\/p\u003e \u003cp\u003e\u003cb\u003e33 \u003c\/b\u003e\u003cb\u003eIf I Wanted to Be a Lawyer, I Would Have Gone to Law School 145\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eLicensing Models 145\u003c\/p\u003e \u003cp\u003eThe Cloud 146\u003c\/p\u003e \u003cp\u003eIndemnification 147\u003c\/p\u003e \u003cp\u003eLimitation of Liability 147\u003c\/p\u003e \u003cp\u003eBreach\/Litigation 147\u003c\/p\u003e \u003cp\u003eForce Majeure 147\u003c\/p\u003e \u003cp\u003eAccounting Considerations 148\u003c\/p\u003e \u003cp\u003eData Ownership and Preservation 148\u003c\/p\u003e \u003cp\u003eCyber-Security 149\u003c\/p\u003e \u003cp\u003eUnsavory Practices 149\u003c\/p\u003e \u003cp\u003eEnd-User License Agreement (EULA) 150\u003c\/p\u003e \u003cp\u003eChanging Terms on an Invoice 151\u003c\/p\u003e \u003cp\u003eVirtualization 151\u003c\/p\u003e \u003cp\u003eHyperlinks 151\u003c\/p\u003e \u003cp\u003eRelationships over Contracts 152\u003c\/p\u003e \u003cp\u003eSoftware Audits 152\u003c\/p\u003e \u003cp\u003eOther Involvement with the Legal Department 152\u003c\/p\u003e \u003cp\u003e\u003cb\u003e34 \u003c\/b\u003e\u003cb\u003eLet’s Make a Deal 155\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003e35 \u003c\/b\u003e\u003cb\u003eAccounting, My Worst Subject 157\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eChargebacks 158\u003c\/p\u003e \u003cp\u003eShowbacks 159\u003c\/p\u003e \u003cp\u003eRemedial Accounting Starts Here 159\u003c\/p\u003e \u003cp\u003eGeneral Ledger 159\u003c\/p\u003e \u003cp\u003eAccruals 159\u003c\/p\u003e \u003cp\u003eBalance Sheet 159\u003c\/p\u003e \u003cp\u003eIncome Statement 160\u003c\/p\u003e \u003cp\u003eStatement of Cash Flows 160\u003c\/p\u003e \u003cp\u003eCapital Expenses (CapEx) vs Operating Expenses (OpEx) 160\u003c\/p\u003e \u003cp\u003eCapitalized Internal Labor 161\u003c\/p\u003e \u003cp\u003eDepreciation 161\u003c\/p\u003e \u003cp\u003eWrite-Off 162\u003c\/p\u003e \u003cp\u003eEBITDA 162\u003c\/p\u003e \u003cp\u003eReturn on Investment (ROI) 162\u003c\/p\u003e \u003cp\u003eLookback ROI 163\u003c\/p\u003e \u003cp\u003e\u003cb\u003e36 \u003c\/b\u003e\u003cb\u003eLearn Your Business, Inside and Out 165\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart VI \u003c\/b\u003e\u003cb\u003eStraighten Up and Fly Right 167\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003e37 \u003c\/b\u003e\u003cb\u003eWhat You Should Have Learned in Kindergarten 169\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003e38 \u003c\/b\u003e\u003cb\u003eProfessionalism Isn’t Just Wearing a Suit 173\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eComplain the Right Way 174\u003c\/p\u003e \u003cp\u003eDon’t Allow Gossip 174\u003c\/p\u003e \u003cp\u003eMake Your Word Gold 174\u003c\/p\u003e \u003cp\u003eKeep a Secret 175\u003c\/p\u003e \u003cp\u003eDon’t Yell, Curse, or Pound the Table 175\u003c\/p\u003e \u003cp\u003eAssume Everything Will Get Out 175\u003c\/p\u003e \u003cp\u003eRemove Stress from Your Boss 176\u003c\/p\u003e \u003cp\u003eJust a Little Bit Better 176\u003c\/p\u003e \u003cp\u003e\u003cb\u003e39 \u003c\/b\u003e\u003cb\u003eWhat You Do Matters—You’re Always on the Clock 177\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003e40 \u003c\/b\u003e\u003cb\u003eVendors and \u003ci\u003eFrendors \u003c\/i\u003e179\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003e41 \u003c\/b\u003e\u003cb\u003eA Word to the Vendors 181\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003e42 \u003c\/b\u003e\u003cb\u003eBe a Cool Customer 183\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003e43 \u003c\/b\u003e\u003cb\u003eGet Your Butt in Shape 185\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eSleep 185\u003c\/p\u003e \u003cp\u003eWeight Management 186\u003c\/p\u003e \u003cp\u003eNutrition 186\u003c\/p\u003e \u003cp\u003eExercise 187\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart VII \u003c\/b\u003e\u003cb\u003eFinal Tips and Advice 189\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003e44 \u003c\/b\u003e\u003cb\u003eWhen Something Goes Wrong 191\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eStep 1: Leap into Action 191\u003c\/p\u003e \u003cp\u003eStep 2: Assess Things 192\u003c\/p\u003e \u003cp\u003eStep 3: Plan Your Response 192\u003c\/p\u003e \u003cp\u003eStep 4: Communicate 192\u003c\/p\u003e \u003cp\u003eStep 5: Monitor the Situation 192\u003c\/p\u003e \u003cp\u003eStep 6: Learn from It 193\u003c\/p\u003e \u003cp\u003e\u003cb\u003e45 \u003c\/b\u003e\u003cb\u003eWhen Others Come Knocking 195\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003e46 \u003c\/b\u003e\u003cb\u003eWhat’s Wrong with Outsourcing? 197\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003e47 \u003c\/b\u003e\u003cb\u003eSwitching Jobs 199\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eShould I Stay, or Should I Go? 200\u003c\/p\u003e \u003cp\u003eMake the Move 200\u003c\/p\u003e \u003cp\u003eOn-Board Yourself 201\u003c\/p\u003e \u003cp\u003e\u003cb\u003e48 \u003c\/b\u003e\u003cb\u003eTechnology Matters 203\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003e49 \u003c\/b\u003e\u003cb\u003eConclusion 205\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eNotes 207\u003c\/p\u003e \u003cp\u003eIndex 213\u003c\/p\u003e \u003cp\u003e\u003cb\u003eANDREW LAUDATO\u003c\/b\u003e is Executive Vice President and Chief Operating Officer of the health and wellness retailer, The Vitamin Shoppe. He leads operations across e-commerce, information technology, enterprise portfolio management, supply chain, strategic sourcing, quality, and commercialization. A leader in digital transformation, he is passionate about the fusion of people, process,  and technology. Learn more at \u003cb\u003eandrewlaudato.com.\u003c\/b\u003e  \u003c\/p\u003e\u003cp\u003e“The lessons and tips in this book are a must read for all technology leaders. Andrew outlines how you can be at your best while leading your team and delivering results for your organization.” \u003cbr\u003e\u003cb\u003e—Sharon M. Leite, Chief Executive Officer, The Vitamin Shoppe\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e“I wish I had a guide like this when I was a VP of IT Apps aspiring to be CIO, as it would have addressed some of the things I’ve otherwise learned through experience!” \u003cbr\u003e\u003cb\u003e—Deanna Steele, Chief Information Officer at Advantage Solutions\u003c\/b\u003e \u003c\/p\u003e\u003cp\u003e\u003cb\u003eAn intuitive, practical, and  people-first guide to IT leadership\u003c\/b\u003e \u003c\/p\u003e\u003cp\u003eIn \u003ci\u003eFostering Innovation: How to Build an Amazing IT Team,\u003c\/i\u003e accomplished technology strategist, executive, and leader Andrew Laudato delivers an eye-opening exploration of how to design, build, staff, and run a high-performing IT department. The book is filled with strategies and techniques that can transform any IT team into an all-star cast perfectly aligned with your organization’s objectives. \u003c\/p\u003e\u003cp\u003eIncorporating proven and practical processes throughout the narrative, the book offers useful continuous improvement concepts the reader can apply right now. It’s the ideal resource for Chief Information Officers, and it will earn a place in the libraries of aspiring IT leaders and non-technical professionals who work closely with IT.  \u003c\/p\u003e\u003cp\u003e\u003cb\u003eThe book also offers: \u003cul\u003e\n\u003cli\u003eThe importance of becoming an empathetic leader—and how to do it\u003c\/li\u003e \u003cli\u003eWhy it’s essential to start by building a solid foundation\u003c\/li\u003e \u003cli\u003eStrategies for creating a winning culture\u003c\/li\u003e \u003cli\u003eTips and tools to attract and retain top talent\u003c\/li\u003e\n\u003c\/ul\u003e\u003c\/b\u003e\u003c\/p\u003e","brand":"Wiley","offers":[{"title":"Default Title","offer_id":47989236170981,"sku":"NP9781119853107","price":25.0,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1842\/7735\/files\/9781119853107.jpg?v=1761783320","url":"https:\/\/k12savings.com\/products\/fostering-innovation-isbn-9781119853107","provider":"K12savings","version":"1.0","type":"link"}