{"product_id":"flawless-consulting-isbn-9781394177301","title":"Flawless Consulting","description":"\u003cp\u003e\u003cb\u003eAn expert discussion of the timeless fundamentals and latest tools that form the foundation of successful influencing\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eRenowned consultant and author Peter Block delivers the latest and fourth edition of his best-selling \u003ci\u003eFlawless Consulting,\u003c\/i\u003e an intuitive and insightful step-by-step guide to the five phases of effective consulting. The book offers a deep exploration of the skills, tools, and behaviors required to successfully influence others. You'll see exactly what you need to say and do to help others achieve their goals, whether you are an internal or external consultant or anyone in a leadership position who wants to build effective partnerships in business, healthcare, education, or community work.\u003c\/p\u003e \u003cp\u003eAlong with newly updated examples, case studies, stories, and suggestions for putting the flawless consulting process into everyday practice, you'll find:\u003c\/p\u003e \u003cul\u003e \u003cli\u003eA new section for consultants living in a highly virtual world that explains how to achieve authentic engagement with your clients in virtual and hybrid environments\u003c\/li\u003e \u003cli\u003eInvaluable information for leaders and internal consultants operating within their organizations\u003c\/li\u003e \u003cli\u003eConcise and digestible techniques for successful contracting and discovery\u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003eFor over 40 years \u003ci\u003eFlawless Consulting\u003c\/i\u003e has been the go-to guide to building trust and structuring meaningful partnerships with others for greater influence and impact. This latest edition ensures that the book will remain the gold standard in the industry for many years to come.\u003c\/p\u003e \u003cp\u003eIntroduction: What is Enduring | What is New | Keeping it Simple xi\u003c\/p\u003e \u003cp\u003eChapter 1 A Consultant by Any Other Name 1\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart 1 Fundamentals 11\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eChapter 2 Techniques Are Not Enough 13\u003c\/p\u003e \u003cp\u003eChapter 3 Being Right–Really 25\u003c\/p\u003e \u003cp\u003eChapter 4 Flawless Consulting 41\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart 2 Entry and Contracting 53\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eChapter 5 Contracting Overview 55\u003c\/p\u003e \u003cp\u003eChapter 6 The Contracting Meeting 69\u003c\/p\u003e \u003cp\u003eChapter 7 Some Nuances of Contracting 87\u003c\/p\u003e \u003cp\u003eChapter 8 Some Agonies of Contracting 97\u003c\/p\u003e \u003cp\u003eChapter 9 The Internal Consultant's Dilemma 117\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart 3 More Fundamentals 125\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eChapter 10 Understanding Resistance 127\u003c\/p\u003e \u003cp\u003eChapter 11 Dealing with Resistance 145\u003c\/p\u003e \u003cp\u003eChapter 12 Technology: A Marriage of Myth, Convenience, and the Virtual Hour 155\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart 4 Discovery and Underlying Concerns 163\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eChapter 13 From Diagnosis to Discovery 165\u003c\/p\u003e \u003cp\u003eChapter 14 Whole-System Discovery 177\u003c\/p\u003e \u003cp\u003eChapter 15 Discovering Gifts, Capacities, and Acting on What We Know 183\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart 5 Analysis and the Decision to Act 203\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eChapter 16 Focusing on the Picture 205\u003c\/p\u003e \u003cp\u003eChapter 17 Preparing for Feedback 217\u003c\/p\u003e \u003cp\u003eChapter 18 Managing the Meeting for Action 225\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart 6 Engagement and Implementation 239\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eChapter 19 Implementation 241\u003c\/p\u003e \u003cp\u003eChapter 20 The Structures of Engagement 249\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart 7 Extension, Recycle, or Termination 263\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eChapter 21 Transformation Will Not Be Televised, Livestreamed, or Managed 265\u003c\/p\u003e \u003cp\u003eOnline Appendix: Handy Checklists You Can Use 275\u003c\/p\u003e \u003cp\u003eFurther Reading 277\u003c\/p\u003e \u003cp\u003eAcknowledgments 279\u003c\/p\u003e \u003cp\u003eAbout The Author 283\u003c\/p\u003e \u003cp\u003eIndex 285\u003c\/p\u003e  \u003cp\u003e\u003cb\u003ePETER BLOCK\u003c\/b\u003e is a bestselling author and veteran consultant who creates workplaces and communities that work for everyone. He is the founder of Designed Learning, a training company that offers workshops to build the skills outlined in his books.   \u003c\/p\u003e\u003cp\u003eIn the newly revised \u003ci\u003eFourth Edition\u003c\/i\u003e of \u003ci\u003eFlawless Consulting: A Guide to Getting Your Expertise Used\u003c\/i\u003e, prolific author and renowned consultant Peter Block delivers the latest version of his bestselling book. He offers an intuitive and insightful distillation of research and over fifty years of firsthand experience, walking you through the skills, tools, and behaviors you’ll need to employ to find success in the wide world of consulting. \u003c\/p\u003e\u003cp\u003eThe book is a deep and contemporary discussion of what you need to do with and say to your clients to ensure they achieve their goals. The timeless and proven principles discussed within apply whether you consult in the areas of business, healthcare, education, community, or any other discipline. You’ll find freshly updated examples and case studies, stories, anecdotes, and suggestions for implementing the Flawless Consulting process in your everyday practice. \u003c\/p\u003e\u003cp\u003e\u003ci\u003eFlawless Consulting\u003c\/i\u003e contains extensive new information on the use of online tools, meetings, and strategies that result in authentic engagement from the clients you serve in hybrid and virtual environments. You’ll also find invaluable information for internal consultants operating within their existing organizations and comprehensive frameworks for creating and executing secure consulting contracts. \u003c\/p\u003e\u003cp\u003eThe author has improved and refined substantial areas of the book, offering simplified and polished language that’s easier to understand and that you can use in your own engagements with clients. The Flawless Consulting methodology provided within has also been enhanced with new partnership-building questions you can use any time you gather people together during your engagement. \u003c\/p\u003e\u003cp\u003eA can’t-miss resource that’s as valuable now as it was when the original edition launched over forty years ago, \u003ci\u003eFlawless Consulting\u003c\/i\u003e belongs in the libraries of internal staff people and full-time consultants.  \u003c\/p\u003e\u003cp\u003e\u003cb\u003ePRAISE FOR \u003ci\u003eFlawless Consulting,\u003c\/i\u003e Fourth Edition\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\"In this new edition, Peter Block further refines his unique offering of frameworks and practical guidance for facilitating transformation (and creating health) in human systems. Peter is a sage advisor, artfully demonstrating how to cultivate change based on invitations, authenticity, engagement, and respect. What is notable is continued movement beyond diagnosis and intervention, toward an intentionally generative approach in which the new emerges through collaborative co-creation—the same remarkable shift that my colleagues and I are striving to advance and understand in healthcare.\"\u003cbr\u003e—\u003cb\u003ePAUL N. UHLIG, MD, MPA, FACS, Cardiothoracic Surgeon, Kansas Medical Center, Andover, Kansas \u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\"Peter Block's \u003ci\u003eFourth Edition\u003c\/i\u003e of \u003ci\u003eFlawless Consulting\u003c\/i\u003e is the same invaluable treasure-trove of consulting insights, values, steps, checklists, and thoughtful questions that were in earlier versions. But the latest edition has incorporated the new realities of working virtually, conducting key steps with clients online, and updated thoughts on the power of strength-based approaches to addressing deep problems. This revised classic continues to be a 'must-read' for those new to consulting, and a ‘must-reread’ for those of us who thought we were doing well, but now realize there are numerous ways to improve. If you are a consultant of any type, at any level of experience, you will find old and new wisdom here to lift up your practice, engage effectively, and serve clients with more impact.\"\u003cbr\u003e—\u003cb\u003eSETH R. SILVER, Ed.D., President, Silver Consulting, Inc; Co-author of \u003ci\u003eMeaningful Partnership at Work\u003c\/i\u003e\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\"I first encountered \u003ci\u003eFlawless Consulting \u003c\/i\u003eyears ago as a mid-level HR generalist. The HR function at my employer was struggling with partnering and execution challenges across departments. \u003ci\u003eFlawless Consulting \u003c\/i\u003eintroduced terminology and tools to navigate misaligned HR service delivery expectations and strained relationships. Fast forward to the digital age and this program is as relevant as ever. Bots and data analytics aren’t solving human interface opportunities—\u003ci\u003eFlawless Consulting\u003c\/i\u003e does.\"\u003cbr\u003e—\u003cb\u003eWALLY KUHNS, President, WK Leader Solutions, Encinitas, CA\u003c\/b\u003e\u003c\/p\u003e","brand":"Wiley","offers":[{"title":"Default Title","offer_id":47989220606181,"sku":"NP9781394177301","price":80.0,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1842\/7735\/files\/9781394177301.jpg?v=1761783259","url":"https:\/\/k12savings.com\/products\/flawless-consulting-isbn-9781394177301","provider":"K12savings","version":"1.0","type":"link"}