{"product_id":"excellence-in-warehouse-management-isbn-9780470015315","title":"Excellence in Warehouse Management","description":"Warehouses are often seen as a necessary evil: places that stop the flow of goods and thus increase costs without adding value. But the truth is that they have a critical part to play in supply chain management, and warehouse managers should be centrally involved in the strategic aspects of any business.   Excellence in Warehouse Management covers everything you need to know to manage warehouse operations as part of a streamlined and holistic system, fine-tuned to serve the customer and drive the bottom-line. With thinking points, self-assessment exercises and case studies Stuart Emmett challenges you to consider your own operations in a new way, and plot a course into the future. \u003cp\u003eIntroduction ix\u003c\/p\u003e \u003cp\u003eAbbreviations xi\u003c\/p\u003e \u003cp\u003eAcknowledgements xv\u003c\/p\u003e \u003cp\u003e\u003cb\u003e1: The Role of Warehousing and Stores 1\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eWarehousing and the supply chain 1\u003c\/p\u003e \u003cp\u003eTraining topics 2\u003c\/p\u003e \u003cp\u003eDefinitions 4\u003c\/p\u003e \u003cp\u003eStrategic aspects of warehousing 5\u003c\/p\u003e \u003cp\u003eCustomers 7\u003c\/p\u003e \u003cp\u003eThe value chain 9\u003c\/p\u003e \u003cp\u003eWarehouse location 12\u003c\/p\u003e \u003cp\u003eModern warehouse operations 14\u003c\/p\u003e \u003cp\u003eWorld-class warehousing 21\u003c\/p\u003e \u003cp\u003eConclusion 24\u003c\/p\u003e \u003cp\u003e\u003cb\u003e2: Inventory, Stock Analysis and Classifying Products 25\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eProduct classification 25\u003c\/p\u003e \u003cp\u003eDemand analysis 26\u003c\/p\u003e \u003cp\u003eABC analysis 30\u003c\/p\u003e \u003cp\u003eProduct coding 34\u003c\/p\u003e \u003cp\u003eProduct handling groups 34\u003c\/p\u003e \u003cp\u003eInventory management: why hold stock? 35\u003c\/p\u003e \u003cp\u003eInventory costs and service 37\u003c\/p\u003e \u003cp\u003eLead time 41\u003c\/p\u003e \u003cp\u003eDemand forecasting 46\u003c\/p\u003e \u003cp\u003eInventory and statistics 48\u003c\/p\u003e \u003cp\u003eHow much stock should be held? 51\u003c\/p\u003e \u003cp\u003eReplenishment methods 54\u003c\/p\u003e \u003cp\u003eQuestions about inventory 65\u003c\/p\u003e \u003cp\u003eAppendix 72\u003c\/p\u003e \u003cp\u003e\u003cb\u003e3: Stock Control 75\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eStock inaccuracy 75\u003c\/p\u003e \u003cp\u003eContinuous or periodic stock checking 77\u003c\/p\u003e \u003cp\u003eStock control 79\u003c\/p\u003e \u003cp\u003eSecurity and preventing loss 81\u003c\/p\u003e \u003cp\u003eInformation security 84\u003c\/p\u003e \u003cp\u003eTraining topics 86\u003c\/p\u003e \u003cp\u003e\u003cb\u003e4: The Warehouse and Operational Principles 88\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eWarehouse structure 88\u003c\/p\u003e \u003cp\u003eWarehouse operations 90\u003c\/p\u003e \u003cp\u003eReceiving 91\u003c\/p\u003e \u003cp\u003eLocation methods in the warehouse 96\u003c\/p\u003e \u003cp\u003ePicking options 97\u003c\/p\u003e \u003cp\u003eCustomer orders 99\u003c\/p\u003e \u003cp\u003eMethods of picking 100\u003c\/p\u003e \u003cp\u003eDespatching activity 110\u003c\/p\u003e \u003cp\u003eOrganising for flow 111\u003c\/p\u003e \u003cp\u003e\u003cb\u003e5: Equipment 112\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eFork-lift trucks 112\u003c\/p\u003e \u003cp\u003eRacking\/shelving 119\u003c\/p\u003e \u003cp\u003eThe aisle width decision 125\u003c\/p\u003e \u003cp\u003e\u003cb\u003e6: Warehouse Information Communications Technology 128\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eImportance of information 128\u003c\/p\u003e \u003cp\u003eDecision-making and ICT 132\u003c\/p\u003e \u003cp\u003eImprovements with ICT 133\u003c\/p\u003e \u003cp\u003eWarehouse ICT applications 134\u003c\/p\u003e \u003cp\u003eSystems implementation 149\u003c\/p\u003e \u003cp\u003e\u003cb\u003e7: Regulations 153\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eHealth and safety at work 153\u003c\/p\u003e \u003cp\u003eManagement of health and safety 154\u003c\/p\u003e \u003cp\u003eHealth and safety arrangements 158\u003c\/p\u003e \u003cp\u003eWarehouse health and safety risks 160\u003c\/p\u003e \u003cp\u003eRisk assessments 164\u003c\/p\u003e \u003cp\u003eFork-lift trucks: health and safety 166\u003c\/p\u003e \u003cp\u003e\u003cb\u003e8: Productivity, Cost and Service 173\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eFramework for analysis 173\u003c\/p\u003e \u003cp\u003eKey costs 174\u003c\/p\u003e \u003cp\u003eKey productivity drivers 176\u003c\/p\u003e \u003cp\u003eBasic improvements 179\u003c\/p\u003e \u003cp\u003eUnderstanding productivity 189\u003c\/p\u003e \u003cp\u003eDetermining pricing and charging 192\u003c\/p\u003e \u003cp\u003eCustomer service 195\u003c\/p\u003e \u003cp\u003eAdded value 203\u003c\/p\u003e \u003cp\u003eWarehouse layout 208\u003c\/p\u003e \u003cp\u003eTraining topics 210\u003c\/p\u003e \u003cp\u003e\u003cb\u003e9: Outsourcing 212\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eUsers’ views of third parties and the marketplace 212\u003c\/p\u003e \u003cp\u003eSelecting third parties 220\u003c\/p\u003e \u003cp\u003eTraining topics 225\u003c\/p\u003e \u003cp\u003e\u003cb\u003e10: People Management 227\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eCompany culture 227\u003c\/p\u003e \u003cp\u003eManagement 231\u003c\/p\u003e \u003cp\u003eWork objectives and performance 235\u003c\/p\u003e \u003cp\u003eMotivating people 245\u003c\/p\u003e \u003cp\u003eEmpowering 251\u003c\/p\u003e \u003cp\u003eTeams 252\u003c\/p\u003e \u003cp\u003eCommunication 254\u003c\/p\u003e \u003cp\u003eManaging change 255\u003c\/p\u003e \u003cp\u003eWarehouse picking operatives 262\u003c\/p\u003e \u003cp\u003eTraining topics 264\u003c\/p\u003e \u003cp\u003e\u003cb\u003e11: Developments and Trends 268\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eSupply chain impacts on stores and warehousing 268\u003c\/p\u003e \u003cp\u003eGlobal logistics 270\u003c\/p\u003e \u003cp\u003eReverse logistics and customer returns 271\u003c\/p\u003e \u003cp\u003eRisk 277\u003c\/p\u003e \u003cp\u003eRoads 278\u003c\/p\u003e \u003cp\u003eLegislation 279\u003c\/p\u003e \u003cp\u003eTechnology 279\u003c\/p\u003e \u003cp\u003ePeople development 279\u003c\/p\u003e \u003cp\u003ePolitical influences 280\u003c\/p\u003e \u003cp\u003eThe supply chain 282\u003c\/p\u003e \u003cp\u003eWarehouse aims\/ideals 286\u003c\/p\u003e \u003cp\u003eUseful Information and Websites 288\u003c\/p\u003e \u003cp\u003eBibliography 290\u003c\/p\u003e \u003cp\u003eIndex 292\u003c\/p\u003e  \"...this book is easy to read...worth the investment...\" (Supply Management, 3rd November 2005)  \u003cp\u003e\" In Stuart Emmett, we have not only one of the countries acknowledged leaders in training, but who also has the practical background to relate this to the real problems faced by managers \". --John Perry, Managing Director Scala Consulting Ltd.\u003c\/p\u003e \u003cp\u003e\" Thank you for your support and help over the last 12 months\". --Dorothea de Carvalho, Director of Professional Development, Institute of Logistics and Transport.\u003c\/p\u003e  Stuart Emmett is a trainer, consultant and mentor, operating through  learnexchange.com, his background is in managing warehouses.  \u003cp\u003eHe has written 3 books, various learning and technical material and a wide range of articles. Stuart is joint writer of Learning Material for e-learning (which won the 2000 Institute of Logistics and Transport Award for Excellence in Information, Communications and E-commerce).\u003c\/p\u003e  Warehouses have been described as places where buyers keep their mistakes. They are also seen as a ‘necessary evil’: places that stop the flow of goods and thus increase costs without adding value.  \u003cp\u003eThe truth is that warehouses often have a critical part to play in supply chain management, and warehouse managers should be centrally involved in the strategic aspects of any business.\u003c\/p\u003e \u003cp\u003e\u003ci\u003eExcellence in Warehouse Management\u003c\/i\u003e covers everything you need to know – from stock control to outsourcing – to manage warehouse operations as part of a holistic system, fine-tuned to serve the customer and drive the bottom-line.\u003c\/p\u003e \u003cp\u003eCutting through jargon to clearly define and explain all the various processes of warehousing and logistics, Stuart Emmett reinvents warehouses as crucial links in supply chains that are streamlined, adaptable and profitable. Where speed and flexibility are watchwords, and people are valued and developed. With thinking points, self-assessment exercises and case studies he challenges you to consider your own operations in a new way, and plot a course into the future.\u003c\/p\u003e \u003cp\u003eBalancing core principles with current issues such as global supply chains, reverse logistics, risk management in agile systems and socio-political influences, this is an essential guide for any warehousing, logistics or supply chain professional.\u003c\/p\u003e","brand":"Wiley","offers":[{"title":"Default Title","offer_id":47989182496997,"sku":"NP9780470015315","price":79.0,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1842\/7735\/files\/9780470015315.jpg?v=1761783118","url":"https:\/\/k12savings.com\/products\/excellence-in-warehouse-management-isbn-9780470015315","provider":"K12savings","version":"1.0","type":"link"}