{"product_id":"essentials-of-banking-isbn-9780470170885","title":"Essentials of Banking","description":"The essential guide for finance professionals in all industries for quick answers to banking questions, \u003ci\u003eEssentials of Banking\u003c\/i\u003e provides a nuts and bolts presentation explaining the regulatory, business, and people facts of the business of banking in a handy, concise format. It is the only guide you will need containing all the relevant facts of banking, all in one place. \u003cp\u003ePreface xiii\u003c\/p\u003e \u003cp\u003e1 Banking 101: Understanding the Basics 1\u003c\/p\u003e \u003cp\u003e2 Deposit Insurance and the Regulatory Environment: How Does It All Work? 27\u003c\/p\u003e \u003cp\u003e3 Understanding Banking Deposit Accounts, Interest Rates, and Limitations 43\u003c\/p\u003e \u003cp\u003e4 Regulatory Compliance: The Essentials 63\u003c\/p\u003e \u003cp\u003e5 The Business of Banking and the Bank Secrecy Act 97\u003c\/p\u003e \u003cp\u003e6 The Banker: Knowledge, Skills, and Attitude 119\u003c\/p\u003e \u003cp\u003e7 The Ethical Banker: An Introduction to Ethics 151\u003c\/p\u003e \u003cp\u003e8 Managing Others: What Every Banker Needs to Know 171\u003c\/p\u003e \u003cp\u003e9 The Market: It’s Bigger than You Think 205\u003c\/p\u003e \u003cp\u003e10 Customer Service: The Key Ingredient 243\u003c\/p\u003e \u003cp\u003e11 Context and Content: Putting It All Together 265\u003c\/p\u003e \u003cp\u003eIndex 269\u003c\/p\u003e \u003cp\u003eDeborah K. Dilley, Director, SmartPros Banking, is a seasoned financial services executive and senior manager with a successful two-decade career in the banking, high tech, and corporate training industries. She was founder and CEO of Sage Online Learning, Inc. prior to its acquisition by SmartPros, Ltd., and has held senior management positions at Bankers Trust (now Deutsche Bank), Wells Fargo, and Omega Performance Corporation, where she served as executive vice president. Dilley brings an in-depth knowledge of the regulatory demands and training requirements of the financial services industry, as well as the technical know-how to deliver online learning reliably and effectively.\u003c\/p\u003e   \u003cp\u003eThe essential guide for finance professionals in allindustries for quick answers to banking questions\u003c\/p\u003e \u003cp\u003eEssentials of Banking is designed with appreciation for demanding professional obligations, with information easy to find and at your fingertips. Its nuts and bolts presentation explains the regulatory, business, and people facts of the business of banking in a handy, concise format. Whether you are a teller in a bank located in a small agricultural community in the Midwest, a management trainee in a regional bank with offices throughout the Southeast, work in a bank that has locations across the United States and several foreign countries, or you are someone who simply needs to gain a better understanding of banking concepts, this book will introduce you to the world of banking by looking at the industry both from a historical and present day perspective.\u003c\/p\u003e \u003cp\u003eA practical resource for traditional bankers, online bankers, and finance professionals in any industry, Essentials of Banking provides you with an understanding of:\u003c\/p\u003e \u003cul\u003e \u003cli\u003e \u003cp\u003eDeposit Insurance and the Regulatory Environment\u003c\/p\u003e \u003c\/li\u003e \u003cli\u003e \u003cp\u003eRegulatory Compliance\u003c\/p\u003e \u003c\/li\u003e \u003cli\u003e \u003cp\u003eThe Business of Banking and the Bank Secrecy Act\u003c\/p\u003e \u003c\/li\u003e \u003cli\u003e \u003cp\u003eAn Introduction to Ethics\u003c\/p\u003e \u003c\/li\u003e \u003cli\u003e \u003cp\u003eCustomer Service\u003c\/p\u003e \u003c\/li\u003e \u003cli\u003e \u003cp\u003eWhat Every Banker Needs to Know\u003c\/p\u003e \u003c\/li\u003e \u003cli\u003e \u003cp\u003eHow Cross-industry Affiliations May Significantly Change the Face of Banking\u003c\/p\u003e \u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003eExamining how the focus in banking has shifted from a historical product-driven focus to a customer-driven focus and the ways in which banking is using multiple channels to service customers rather than relying solely on banking offices, Essentials of Banking is the only guide you will need containing all the relevant facts of banking, all in one place.\u003c\/p\u003e","brand":"Wiley","offers":[{"title":"Default Title","offer_id":47989158969573,"sku":"NP9780470170885","price":55.0,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1842\/7735\/files\/9780470170885.jpg?v=1761783032","url":"https:\/\/k12savings.com\/products\/essentials-of-banking-isbn-9780470170885","provider":"K12savings","version":"1.0","type":"link"}