{"product_id":"enterprise-process-orchestration-isbn-9781394309672","title":"Enterprise Process Orchestration","description":"\u003cp\u003e\u003cb\u003eLearn how to transform your business through process orchestration \u003c\/b\u003e \u003c\/p\u003e\u003cp\u003eProcess orchestration became pivotal to building a foundation for business agility, speed, and innovation. A process that is orchestrated end-to-end can integrate existing systems, human work, and the latest technologies like AI. It is the basis to understand how your business operates, how to improve processes, and how to innovate your business model. But how to adopt process orchestration successfully on an enterprise level? \u003c\/p\u003e\u003cp\u003e\u003ci\u003eEnterprise Process Orchestration\u003c\/i\u003e equips you with hands-on guidance on how to successfully deploy process orchestration in your organization – from anchoring the vision in company strategy, over the selection of the right use cases, technologies, and people, through the completion of the first project, to a truly transformed enterprise that is ready for a digital future. \u003c\/p\u003e\u003cp\u003eInside the book: \u003c\/p\u003e\u003cul\u003e \u003cli\u003eUnderstand the transformative potential of process orchestration and create a compelling vision for your enterprise\u003c\/li\u003e \u003cli\u003eExplore how to establish the right team structure and enable your employees for your initiative\u003c\/li\u003e \u003cli\u003eIdentify the right technology, define a business and enterprise architecture, and provide a process orchestration platform to accelerate time to value\u003c\/li\u003e \u003cli\u003eBest practices on implementing use cases and solution architecture\u003c\/li\u003e \u003cli\u003eHow to measure and monitor the value you're achieving with your use cases\u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003ePerfect for IT and business leaders, business and enterprise architects, CoE leaders, business analysts as well as everyone who is aspiring to change their organization through broadscale automation and process orchestration \u003c\/p\u003e\u003cp\u003eForeword xiii\u003c\/p\u003e \u003cp\u003ePreface xv\u003c\/p\u003e \u003cp\u003eWhy Automation? xviii\u003c\/p\u003e \u003cp\u003eAvoid the Value Trap of Local Automations xx\u003c\/p\u003e \u003cp\u003eFocus on Processes xxi\u003c\/p\u003e \u003cp\u003eThe Methodology Behind This Book xxii\u003c\/p\u003e \u003cp\u003eHow to Read This Book xxvi\u003c\/p\u003e \u003cp\u003eWho Should Read This Book xxvii\u003c\/p\u003e \u003cp\u003eAbout the Authors xxix\u003c\/p\u003e \u003cp\u003e\u003cb\u003eIntroduction 1\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eProcess Orchestration in the Context of Automation 1\u003c\/p\u003e \u003cp\u003eProcess Automation = Process Orchestration + Task Automation 2\u003c\/p\u003e \u003cp\u003eChallenges Process Orchestration Solves 4\u003c\/p\u003e \u003cp\u003eTaming Process Complexity 5\u003c\/p\u003e \u003cp\u003eProcess Orchestration Engines and Executable Process Models 6\u003c\/p\u003e \u003cp\u003eThe Benefits of Process Orchestration 7\u003c\/p\u003e \u003cp\u003eBetter Customer Experience 8\u003c\/p\u003e \u003cp\u003eOperational Efficiency 10\u003c\/p\u003e \u003cp\u003eRisk Mitigation and Compliance 11\u003c\/p\u003e \u003cp\u003eFaster Time to Value and Greater Business Agility 12\u003c\/p\u003e \u003cp\u003eEnabling Artificial Intelligence 14\u003c\/p\u003e \u003cp\u003eAvoiding Technical Debt and Accidental Complexity 15\u003c\/p\u003e \u003cp\u003eUnderstanding Process Types That Can Be Orchestrated 16\u003c\/p\u003e \u003cp\u003eTailor-made Digital Processes 16\u003c\/p\u003e \u003cp\u003eDiversity of Business Processes 18\u003c\/p\u003e \u003cp\u003eA Useful Categorization of Use Cases 19\u003c\/p\u003e \u003cp\u003eTailoring Your Process Automation Approach 20\u003c\/p\u003e \u003cp\u003eAvoiding the Danger Zone Around Vendor Rationalization and Tool Harmonization 22\u003c\/p\u003e \u003cp\u003eTypical Business Processes to Be Orchestrated 23\u003c\/p\u003e \u003cp\u003eFinancial Services 23\u003c\/p\u003e \u003cp\u003eInsurance 25\u003c\/p\u003e \u003cp\u003eTelecommunications 26\u003c\/p\u003e \u003cp\u003ePublic Sector 26\u003c\/p\u003e \u003cp\u003eRetail 27\u003c\/p\u003e \u003cp\u003eOther Industries 28\u003c\/p\u003e \u003cp\u003eTechnical Use Cases of Process Orchestration 28\u003c\/p\u003e \u003cp\u003eTakeaways 29\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 1: Vision 31\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eStrategic Alignment: Bridging Vision, Strategy, and Stakeholders 32\u003c\/p\u003e \u003cp\u003eScoping Your Transformation Journey 33\u003c\/p\u003e \u003cp\u003eDefining Your Vision 34\u003c\/p\u003e \u003cp\u003eAligning Your Stakeholders 35\u003c\/p\u003e \u003cp\u003eBuilding a Business Architecture to Realize Digitalization and Automation Benefits 38\u003c\/p\u003e \u003cp\u003eThe Business Architecture in a Nutshell 38\u003c\/p\u003e \u003cp\u003eCustomer Journeys and Value Streams 41\u003c\/p\u003e \u003cp\u003eStrategic End-to-End Processes 42\u003c\/p\u003e \u003cp\u003eBusiness Capabilities 44\u003c\/p\u003e \u003cp\u003eThe Role of Executable Processes 48\u003c\/p\u003e \u003cp\u003eAvoid Lengthy Discussions About Process Hierarchies 50\u003c\/p\u003e \u003cp\u003eAdvantages of This Business Architecture 52\u003c\/p\u003e \u003cp\u003eMaking Informed Decisions About Where to Invest 53\u003c\/p\u003e \u003cp\u003eStrategically Improving Your End-to-End Processes 54\u003c\/p\u003e \u003cp\u003eDefining Clear Ownership 55\u003c\/p\u003e \u003cp\u003eComposing Processes Out of Business Capabilities 55\u003c\/p\u003e \u003cp\u003eEnabling Organizational Redesign 56\u003c\/p\u003e \u003cp\u003eEstablishing a Process-First Mindset 58\u003c\/p\u003e \u003cp\u003eBuilding Your Transformation Roadmap and Implementing Change 59\u003c\/p\u003e \u003cp\u003eAdoption Governance (aka Who Owns the Business Architecture?) 60\u003c\/p\u003e \u003cp\u003eUnderstanding Process Orchestration Work Streams 62\u003c\/p\u003e \u003cp\u003eBuilding and Prioritizing Business Cases 65\u003c\/p\u003e \u003cp\u003eAmplifying Organic Bottom-Up Initiatives 69\u003c\/p\u003e \u003cp\u003eGetting Started on Your Adoption Journey 72\u003c\/p\u003e \u003cp\u003eFollowing a Wave Pattern on Your Journey 72\u003c\/p\u003e \u003cp\u003eEnterprise Adoption Phases 73\u003c\/p\u003e \u003cp\u003eQuestions to Assess Your Maturity 75\u003c\/p\u003e \u003cp\u003eTakeaways 77\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 2: People 79\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eHow Software Is Being Built Today 80\u003c\/p\u003e \u003cp\u003eFocused Components That Implement Capabilities 80\u003c\/p\u003e \u003cp\u003eAgile and DevOps 81\u003c\/p\u003e \u003cp\u003eProduct Thinking 82\u003c\/p\u003e \u003cp\u003eProcess Ownership 83\u003c\/p\u003e \u003cp\u003eTeam Topologies 84\u003c\/p\u003e \u003cp\u003eDiversity of Roles 84\u003c\/p\u003e \u003cp\u003eA Healthy Level of Centralization 86\u003c\/p\u003e \u003cp\u003eCentralized Teams to Facilitate Process Orchestration 88\u003c\/p\u003e \u003cp\u003eThe Business Process Optimization Group (POG) 89\u003c\/p\u003e \u003cp\u003eThe Adoption Acceleration Team (AAT) 90\u003c\/p\u003e \u003cp\u003eThe Relationship Between the POG and AAT 92\u003c\/p\u003e \u003cp\u003eDelivery Models 92\u003c\/p\u003e \u003cp\u003eFederated Solution Delivery with the AAT as an Enabler 93\u003c\/p\u003e \u003cp\u003eFully Decentralized Delivery 95\u003c\/p\u003e \u003cp\u003eFully Centralized Delivery 96\u003c\/p\u003e \u003cp\u003eRoles 99\u003c\/p\u003e \u003cp\u003eAAT Leader 99\u003c\/p\u003e \u003cp\u003eEnterprise Architect 100\u003c\/p\u003e \u003cp\u003eRainmaker 101\u003c\/p\u003e \u003cp\u003eBusiness Analyst 102\u003c\/p\u003e \u003cp\u003eSolution or IT Architect 102\u003c\/p\u003e \u003cp\u003eSoftware Developer 103\u003c\/p\u003e \u003cp\u003eLow-Code Developer 104\u003c\/p\u003e \u003cp\u003eOperations Engineer 105\u003c\/p\u003e \u003cp\u003eProduct Owner 105\u003c\/p\u003e \u003cp\u003eZooming in on the Adoption Acceleration Team 106\u003c\/p\u003e \u003cp\u003eThe Scope of Your AAT 106\u003c\/p\u003e \u003cp\u003eWhat About Communities of Practice (CoPs)? 107\u003c\/p\u003e \u003cp\u003eWhat Should Your AAT Look Like? 108\u003c\/p\u003e \u003cp\u003eThe Business Case for the AAT 110\u003c\/p\u003e \u003cp\u003eBuilding Your AAT 113\u003c\/p\u003e \u003cp\u003eAAT Tasks 114\u003c\/p\u003e \u003cp\u003eGovernance 121\u003c\/p\u003e \u003cp\u003eAAT Anti-Patterns 123\u003c\/p\u003e \u003cp\u003eReal-Life Examples 125\u003c\/p\u003e \u003cp\u003eDefining Your Target Operating Model 126\u003c\/p\u003e \u003cp\u003eKey Dimensions to Define Your Operating Model 127\u003c\/p\u003e \u003cp\u003eSketching Your Journey 130\u003c\/p\u003e \u003cp\u003eQuestions to Assess Your Maturity 134\u003c\/p\u003e \u003cp\u003eTakeaways 135\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 3: Technology 137\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eImplementing Your Business Architecture 137\u003c\/p\u003e \u003cp\u003eImplementing Business Capabilities 138\u003c\/p\u003e \u003cp\u003eTechnical Capabilities, Platforms, and Enabling Technologies 140\u003c\/p\u003e \u003cp\u003eBusiness Orchestration and Automation Technology 142\u003c\/p\u003e \u003cp\u003eComposable vs. Monolithic Platforms 144\u003c\/p\u003e \u003cp\u003eComponents Required for Process Orchestration 145\u003c\/p\u003e \u003cp\u003eOperationalizing AI for Autonomous Orchestration with Guardrails 157\u003c\/p\u003e \u003cp\u003eProviding a Process Orchestration Capability to Your Organization 160\u003c\/p\u003e \u003cp\u003eEnterprise vs. Solution Scope 160\u003c\/p\u003e \u003cp\u003ePlatform Thinking 162\u003c\/p\u003e \u003cp\u003eModern Process Orchestration Platforms Don’t Become a Bottleneck 165\u003c\/p\u003e \u003cp\u003eWhy Does This Work Now if SOA Failed a Decade Ago? 165\u003c\/p\u003e \u003cp\u003eChargeback Models 168\u003c\/p\u003e \u003cp\u003eOperating a Process Orchestration Platform 169\u003c\/p\u003e \u003cp\u003eRunning the Platform 169\u003c\/p\u003e \u003cp\u003eIsolation Needs and Multitenancy 170\u003c\/p\u003e \u003cp\u003eStaging Environments 172\u003c\/p\u003e \u003cp\u003eSizing and Scaling 173\u003c\/p\u003e \u003cp\u003eResilience and High Availability 173\u003c\/p\u003e \u003cp\u003eSelecting the Right Process Orchestration Technology 174\u003c\/p\u003e \u003cp\u003eTypes of Processes: Standard vs. Tailor-Made 174\u003c\/p\u003e \u003cp\u003eScope: Task Automation and Simple Integrations vs. Processes 176\u003c\/p\u003e \u003cp\u003eProcess Complexity: Simple vs. Complex 177\u003c\/p\u003e \u003cp\u003eScale: Small vs. Big 179\u003c\/p\u003e \u003cp\u003eProject Setup: Ad Hoc vs. Strategic 179\u003c\/p\u003e \u003cp\u003eContrasting Process Orchestration with Adjacent Technologies 180\u003c\/p\u003e \u003cp\u003eRobotic Process Automation (RPA) 180\u003c\/p\u003e \u003cp\u003eData Flow Engines and Data Streaming 181\u003c\/p\u003e \u003cp\u003eEvent-Driven Architecture (EDA) and Event Streaming 182\u003c\/p\u003e \u003cp\u003eBPM Suites and Low-Code Application Platforms 182\u003c\/p\u003e \u003cp\u003eMicroservice Orchestrators 183\u003c\/p\u003e \u003cp\u003eTips on Evaluating Tools 183\u003c\/p\u003e \u003cp\u003eQuestions to Assess Your Maturity 186\u003c\/p\u003e \u003cp\u003eTakeaways 187\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 4: Delivery 189\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eSolution Creation Approach 189\u003c\/p\u003e \u003cp\u003eDiscover 190\u003c\/p\u003e \u003cp\u003eModel 192\u003c\/p\u003e \u003cp\u003eDevelop 193\u003c\/p\u003e \u003cp\u003eRun 194\u003c\/p\u003e \u003cp\u003eMonitor 194\u003c\/p\u003e \u003cp\u003eBeing Agile Throughout the Solution Creation Lifecycle 195\u003c\/p\u003e \u003cp\u003eSetting the Stage for Success: Your Early Projects 195\u003c\/p\u003e \u003cp\u003eDerisking Your Start with Process Tracking 197\u003c\/p\u003e \u003cp\u003eTypical Delivery Teams and Roles 199\u003c\/p\u003e \u003cp\u003eSolution Design 201\u003c\/p\u003e \u003cp\u003eGreenfield Solution Architecture for Pro-Code Use Cases 202\u003c\/p\u003e \u003cp\u003eThe Software Development Lifecycle and Model Roundtrips 203\u003c\/p\u003e \u003cp\u003eSimplified Solution Architecture for Low-Code Use Cases 205\u003c\/p\u003e \u003cp\u003eTypical Questions Around the Development Lifecycle 206\u003c\/p\u003e \u003cp\u003eAccelerating Solution Building 209\u003c\/p\u003e \u003cp\u003eQuestions to Assess Your Maturity 211\u003c\/p\u003e \u003cp\u003eTakeaways 212\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 5: Measurement 215\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eWhy Metrics Matter 216\u003c\/p\u003e \u003cp\u003eValue Drivers of Enterprise Process Orchestration 218\u003c\/p\u003e \u003cp\u003eUnderstanding Metrics 221\u003c\/p\u003e \u003cp\u003eMeasurements, Metrics, Goals, KPIs, and SLAs 221\u003c\/p\u003e \u003cp\u003eWhat Makes a Good KPI? 223\u003c\/p\u003e \u003cp\u003eExample Metrics and KPIs 225\u003c\/p\u003e \u003cp\u003eOperationalizing Your Metric-Driven Approach 228\u003c\/p\u003e \u003cp\u003eMetrics Are Not an Afterthought 228\u003c\/p\u003e \u003cp\u003eMapping Metrics and KPIs to Value Drivers 229\u003c\/p\u003e \u003cp\u003eMapping Value Flow Through Business Architecture Layers 231\u003c\/p\u003e \u003cp\u003eModeling for Measurement 233\u003c\/p\u003e \u003cp\u003eSetting Up Continuous Measurements and Communication 235\u003c\/p\u003e \u003cp\u003eCan’t We Just Delegate This to Our Existing Data Warehouse Folks? 239\u003c\/p\u003e \u003cp\u003eQuestions to Assess Your Maturity 240\u003c\/p\u003e \u003cp\u003eTakeaways 241\u003c\/p\u003e \u003cp\u003eClosing Thoughts 243\u003c\/p\u003e \u003cp\u003eList of Abbreviations 247\u003c\/p\u003e \u003cp\u003eReferences 249\u003c\/p\u003e \u003cp\u003eIndex 259\u003c\/p\u003e  \u003cp\u003e\u003cb\u003eBERND RUECKER\u003c\/b\u003e is Co-founder of Camunda, a leading process orchestration platform. An expert in process automation, he has extensive experience in scalable and agile environments of industry leaders like Atlassian, ING, and Vodafone. \u003c\/p\u003e\u003cp\u003e\u003cb\u003eLEON STRAUCH\u003c\/b\u003e is a Process Orchestration Strategist at Camunda, helping organizations navigate process automation and digital transformation. With a background in B2B management, communication studies, and enterprise software, he develops strategies to scale process orchestration effectively.   \u003c\/p\u003e\u003cp\u003eProcess orchestration — coordinating and automating workflows to ensure seamless execution of end-to-end processes — has become essential for business agility, speed, and innovation. When implemented effectively, it connects existing systems, human work, and emerging technologies like AI. While its benefits are clear — faster processes, improved operations, better risk control, and innovative business models — scaling process orchestration across an enterprise remains a complex challenge. \u003c\/p\u003e\u003cp\u003eIn \u003ci\u003eEnterprise Process Orchestration: A Hands-on Guide to Strategy, People, and Technology That Will Transform Your Business\u003c\/i\u003e, process automation experts Bernd Ruecker and Leon Strauch provide practical guidance on implementing and scaling process orchestration. You’ll learn how to align orchestration with company strategy; select the right use cases, technologies, and people; successfully complete your first project; and drive enterprise-wide adoption.  \u003c\/p\u003e\u003cp\u003eThis book details how to build the right team structure, empower employees, and establish a technological foundation — including business and enterprise architecture as well as a platform model — that accelerates time to value. It also walks you through measuring impact, monitoring progress, and applying best practices to drive continuous success. \u003c\/p\u003e\u003cp\u003eIdeal for IT and business leaders, enterprise and solution architects, CoE leaders, and business analysts, this book is for anyone aiming to transform their organization with large-scale automation, process orchestration, or by operationalizing AI.   \u003c\/p\u003e\u003cp\u003e\u003cb\u003ePraise for \u003csmall\u003eENTERPRISE PROCESS ORCHESTRATION\u003c\/small\u003e\u003c\/b\u003e \u003c\/p\u003e\u003cp\u003e“At Deutsche Telekom, we’ve built one of Europe’s largest process automation ecosystems, gaining valuable insights along the way. Bernd and Leon have captured key lessons from across the field in a structured, accessible way, making this book a must-read for anyone looking to advance process automation!”\u003cbr\u003e \u003cb\u003e—MARCO EINACKER,\u003c\/b\u003e VP of Automation \u0026amp; DevOps Excellence, Deutsche Telekom Service GmbH \u003c\/p\u003e\u003cp\u003e“In the ever-changing world of process automation, this book delivers powerful guidance on establishing a robust, fast-to-market process orchestration program to tackle even the most complex challenges!”\u003cbr\u003e \u003cb\u003e—JAMES HOLT,\u003c\/b\u003e BPM Platform Manager, NatWest Bank plc \u003c\/p\u003e\u003cp\u003e“I’ve spent the better part of 21 years helping corporations adopt process orchestration at scale — and this book represents the best guidebook I’ve ever read on the subject. Bernd and Leon make this material relatable, teachable, and actionable. I wish I could have given this book to every team member and every client I ever worked with.”\u003cbr\u003e \u003cb\u003e—SCOTT FRANCIS,\u003c\/b\u003e Founder and CEO of BP3 \u003c\/p\u003e\u003cp\u003e“\u003ci\u003eEnterprise Process Orchestration\u003c\/i\u003e captures the methodology and proven practices that have driven the many successful outcomes of business process automation projects using one of the fastest growing enterprise orchestration and decision tools in the market. This book is an invaluable resource for anyone looking to master real-world process orchestration, whether they’re just starting out or refining their approach.”\u003cbr\u003e \u003cb\u003e—PAUL VINCENT,\u003c\/b\u003e Independent Analyst, former Research Director at Gartner \u003c\/p\u003e\u003cp\u003e“This book provides a strategic yet hands-on approach to enterprise process orchestration, bridging the gap between vision and execution. In today’s fast-changing business landscape, organizations must integrate automation, AI, and human work seamlessly — this book offers the roadmap to do just that. A must-read for anyone driving large-scale digital transformation.”\u003cbr\u003e \u003cb\u003e—LARS TANDRUP,\u003c\/b\u003e Principal and Process Solutions \u0026amp; Automation Lead at EY Advisory\u003c\/p\u003e","brand":"Wiley","offers":[{"title":"Default Title","offer_id":47989141700837,"sku":"NP9781394309672","price":45.0,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1842\/7735\/files\/9781394309672.jpg?v=1761782966","url":"https:\/\/k12savings.com\/products\/enterprise-process-orchestration-isbn-9781394309672","provider":"K12savings","version":"1.0","type":"link"}