{"product_id":"employee-engagement-isbn-9781405179034","title":"Employee Engagement","description":"\u003cp\u003e\u003cb\u003eProviding both practical advice, tools, and case examples, \u003ci\u003eEmployee Engagement\u003c\/i\u003e translates best practices, ideas, and concepts into concrete and practical steps that will change the level of engagement in any organization.\u003c\/b\u003e\u003c\/p\u003e \u003cul\u003e \u003cli\u003eExplores the meaning of engagement and how engagement differs significantly from other important yet related concepts like satisfaction and commitment\u003c\/li\u003e \u003cli\u003eDiscusses what it means to create a culture of engagement\u003c\/li\u003e \u003cli\u003eProvides a practical presentation deck and talking points managers can use to introduce the concept of engagement in their organization\u003c\/li\u003e \u003cli\u003eAddresses issues of work-life balance, and non-work activities and their relationship to engagement at work\u003c\/li\u003e \u003c\/ul\u003e  Series Editor’s Preface  \u003cp\u003ePreface\u003c\/p\u003e \u003cp\u003eAcknowledgments\u003c\/p\u003e \u003cp\u003e\u003cb\u003e1. Engaging Engagement\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eHow Engagement Makes a Difference and What Engagement Is\u003c\/p\u003e \u003cp\u003eThe Business Case for Employee Engagement\u003c\/p\u003e \u003cp\u003eEngagement as Psychic Energy: On the Inside\u003c\/p\u003e \u003cp\u003eEngagement as Behavioral Energy: How Engagement Looks to Others\u003c\/p\u003e \u003cp\u003eHow an Engaged Workforce Creates Positive Financial Consequences for Organizations\u003c\/p\u003e \u003cp\u003eOn High Performance Work Environments: Four Principles for Creating an Engaged Workforce\u003c\/p\u003e \u003cp\u003eThe Capacity to Engage\u003c\/p\u003e \u003cp\u003eThe Motivation to Engage\u003c\/p\u003e \u003cp\u003eThe Freedom to Engage\u003c\/p\u003e \u003cp\u003eThe Focus of Strategic Engagement\u003c\/p\u003e \u003cp\u003eEngagement and Discretionary Effort\u003c\/p\u003e \u003cp\u003eInteraction of Cause and Effect\u003cbr\u003e The Remainder of the Book\u003c\/p\u003e \u003cp\u003e\u003cb\u003e2. The “Feel and Look” of Employee Engagement\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eThe Feel of Engagement\u003c\/p\u003e \u003cp\u003eUrgency\u003c\/p\u003e \u003cp\u003eFocus\u003c\/p\u003e \u003cp\u003eIntensity\u003c\/p\u003e \u003cp\u003eEnthusiasm\u003c\/p\u003e \u003cp\u003eCross-Cultural Issues in Describing the Feelings of Engagement\u003c\/p\u003e \u003cp\u003eSummary: The Feel of Engagement\u003c\/p\u003e \u003cp\u003eThe Look of Engagement: Employee Behavior\u003c\/p\u003e \u003cp\u003ePersistence\u003c\/p\u003e \u003cp\u003eProactivity\u003c\/p\u003e \u003cp\u003eRole Expansion\u003c\/p\u003e \u003cp\u003eAdaptability\u003c\/p\u003e \u003cp\u003eSummary: The Look of Engagement\u003c\/p\u003e \u003cp\u003eStrategically Aligned Engagement Behavior\u003c\/p\u003e \u003cp\u003eOn Commitment, Alignment, and Internalization\u003c\/p\u003e \u003cp\u003eWhat About Employee Satisfaction?\u003c\/p\u003e \u003cp\u003eWhere Does This Take Us?\u003c\/p\u003e \u003cp\u003e\u003cb\u003e3. The Key to an Engaged Workforce: An Engagement Culture\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eWhat is Organizational Culture?\u003c\/p\u003e \u003cp\u003eCreating a Culture for Engagement: How People are Valued in Organizations\u003c\/p\u003e \u003cp\u003eThe Central Role of a Culture of Trust in Employee Engagement\u003c\/p\u003e \u003cp\u003eTrust in Senior Leadership, Trust in Management, and Trust in the System\u003c\/p\u003e \u003cp\u003eThe Role of Fairness in a Culture of Engagement\u003c\/p\u003e \u003cp\u003eCulture Emergence\u003c\/p\u003e \u003cp\u003eLearning the Culture\u003c\/p\u003e \u003cp\u003eDo the People or the Environment Make the Culture?\u003c\/p\u003e \u003cp\u003eThe Role of the Work Itself in a Culture of Engagement\u003c\/p\u003e \u003cp\u003eThe Role of Monetary Incentives in a Culture of Engagement\u003c\/p\u003e \u003cp\u003eDoes Organizational Success Impact Employee Engagement?\u003c\/p\u003e \u003cp\u003eThe Role of Culture in Creating Strategic Employee Engagement\u003c\/p\u003e \u003cp\u003eHow Culture Supports Alignment\u003c\/p\u003e \u003cp\u003eSummary\u003c\/p\u003e \u003cp\u003e\u003cb\u003e4. Phase 1 of Creating and Executing an Engagement Campaign: Diagnostics and the Engagement Survey\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003ePre-Survey Diagnostic Activities\u003c\/p\u003e \u003cp\u003eStep 1: Conduct the Background Check and Acquire the “Language”\u003c\/p\u003e \u003cp\u003eStep 2: Engage Leadership to Define Strategic Engagement and the Supporting Culture\u003c\/p\u003e \u003cp\u003eStep 3: Craft the Engagement Messaging\u003c\/p\u003e \u003cp\u003eThe Engagement Survey\u003c\/p\u003e \u003cp\u003eWriting Questions that Focus on the Feelings of Engagement\u003c\/p\u003e \u003cp\u003eWriting Questions that Focus on Behavioral Engagement\u003c\/p\u003e \u003cp\u003eWriting Generic Behavioral Engagement Survey Questions\u003c\/p\u003e \u003cp\u003eWriting Questions that Focus on Creating the Employee Capacity to Engage\u003c\/p\u003e \u003cp\u003eWriting Questions that Focus on Whether People Have a Reason to Engage\u003c\/p\u003e \u003cp\u003eWriting Questions that Focus on Whether People Feel “Free” to Engage\u003c\/p\u003e \u003cp\u003eSummary\u003c\/p\u003e \u003cp\u003e\u003cb\u003e5. Phase 2 of Creating and Executing an Engagement Campaign: Action Planning and Intervention\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eSurvey Results Interpretation\u003c\/p\u003e \u003cp\u003eBenchmarks\u003c\/p\u003e \u003cp\u003eSurvey Results Feedback\u003c\/p\u003e \u003cp\u003eFeedback at the Executive Level\u003c\/p\u003e \u003cp\u003eFeedback at the Managerial Level\u003c\/p\u003e \u003cp\u003eCommunicating Survey Results Company-Wide\u003c\/p\u003e \u003cp\u003eSummary\u003c\/p\u003e \u003cp\u003ePreparing the Organization for Taking Action\u003c\/p\u003e \u003cp\u003eCommitment for Action\u003c\/p\u003e \u003cp\u003eResources and Tools That Facilitate Action Planning and Change\u003c\/p\u003e \u003cp\u003eVariants on the Action Planning Model\u003c\/p\u003e \u003cp\u003eHow Much Measurable Change is Possible?\u003c\/p\u003e \u003cp\u003eActual Changes That Build and Maintain Engagement\u003c\/p\u003e \u003cp\u003eInterventions that Build Confidence and Resiliency\u003c\/p\u003e \u003cp\u003eInterventions that Enhance Social Support Networks\u003c\/p\u003e \u003cp\u003eInterventions that Renew or Restore Employee Energy\u003c\/p\u003e \u003cp\u003eInterventions that Enhance the Motivation to Engage\u003c\/p\u003e \u003cp\u003eInterventions that Enhance the Freedom to Engage\u003c\/p\u003e \u003cp\u003eInterventions Focused on Process Fairness\u003c\/p\u003e \u003cp\u003eInterventions Focused on Outcome Fairness\u003c\/p\u003e \u003cp\u003eInterventions Focused on Interactional Fairness\u003c\/p\u003e \u003cp\u003eLeadership Behavior and Engagement\u003c\/p\u003e \u003cp\u003eSummary\u003c\/p\u003e \u003cp\u003e\u003cb\u003e6. Burnout and Disengagement: The Dark Side of Engagement\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eDisengagement: Early Unmet Expectations at Work\u003c\/p\u003e \u003cp\u003eThe Nature and Trajectory of Burnout\u003c\/p\u003e \u003cp\u003eThe Components of Burnout\u003c\/p\u003e \u003cp\u003eThe Trajectory of Burnout\u003c\/p\u003e \u003cp\u003eIs Burnout Inevitable?\u003c\/p\u003e \u003cp\u003eEffective Coping With Burnout\u003c\/p\u003e \u003cp\u003eSocial Support\u003c\/p\u003e \u003cp\u003eAutonomy and Job Control\u003c\/p\u003e \u003cp\u003eBurnout, Workaholism, and Engagement: Resolution of the Paradox\u003c\/p\u003e \u003cp\u003eJob Creep and the Erosion of Trust\u003c\/p\u003e \u003cp\u003eAdditional Stress Factors and Disengagement\u003c\/p\u003e \u003cp\u003eRemedies and Interventions\u003c\/p\u003e \u003cp\u003eThe Need for Recovery\u003c\/p\u003e \u003cp\u003eOther Interventions\u003c\/p\u003e \u003cp\u003eResistance to Change and Engagement: Another Dark Side of Engagement\u003c\/p\u003e \u003cp\u003eHow Should Engagement Initiatives be Communicated?\u003c\/p\u003e \u003cp\u003eConclusion\u003c\/p\u003e \u003cp\u003e\u003cb\u003e7. Talking Points: Introducing or Rethinking Engagement in Your Organization\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eNotes\u003c\/p\u003e \u003cp\u003eSubject Index\u003c\/p\u003e \u003cp\u003eAuthor and Name Index\u003c\/p\u003e  \u003cb\u003eWilliam H. Macey\u003c\/b\u003e is CEO of Valtera and has thirty years of experience consulting with organizations to design and implement survey research programs.  \u003cp\u003e\u003cb\u003eBenjamin Schneider\u003c\/b\u003e is Senior Research Fellow at Valtera and Professor Emeritus of the University of Maryland.\u003c\/p\u003e \u003cp\u003e\u003cb\u003eKaren M. Barbera\u003c\/b\u003e is a Managing Principal at Valtera Corporation, responsible for overseeing the practice group focused on employee engagement surveys and organizational diagnostics.\u003c\/p\u003e \u003cp\u003e\u003cb\u003eScott A. Young\u003c\/b\u003e is a Managing Consultant at Valtera Corporation, where he consults with the firm’s organizational survey clients on content development and measurement, reporting and interpretation of results, research, and action planning.\u003c\/p\u003e \u003cp\u003e\u003cb\u003eSeries Editor:\u003c\/b\u003e\u003cbr\u003e \u003cb\u003eSteven G. Rogelberg, Ph.D.\u003c\/b\u003e, is Professor and Director of Organizational Science, at the University of North Carolina Charlotte. He is a prolific and nationally recognized scholar. Besides his academic work, he founded and\/or led three successful talent management consulting organizations\/units. \u003c\/p\u003e “Employee engagement” has been a buzz word in the human resources community for several years, but there remains an urgent need for scientifically-grounded advice for HR consultants and practitioners as to how to measure and increase it. This book fills this gap by defining precisely what “employee engagement” means and identifying its primary drivers.   Providing practical advice, tools, and case examples, this book translates best practices, ideas, and concepts into concrete and practical steps that will change the level of engagement in any organization.  \"Macey and his colleagues provide a fascinating analysis of engagement -- what it means, why it works, and, most importantly, how to create and maintain an engaged workforce.\"\u003cbr\u003e –\u003cb\u003eFritz Drasgow\u003c\/b\u003e, University of Illinois at Urbana-Champaign  \u003cp\u003e\"\u003ci\u003eEmployee Engagement\u003c\/i\u003e walks us through the complexity of this deceptively simple concept and makes concrete the process of translating engagement into hard financial results.\"\u003cbr\u003e –\u003cb\u003ePeter Cappelli\u003c\/b\u003e, The Wharton School, University of Pennsylvania\u003c\/p\u003e \u003cp\u003e\"A hugely important topic, handled with just the right mix of scholarly insight and practical experience. This book is a valuable addition to the literature.\"\u003cbr\u003e \u003cb\u003e–Jeffery S. Schippmann\u003c\/b\u003e, Balfour Beatty Construction\u003c\/p\u003e \u003cp\u003e\"If you want to increase employee engagement to achieve your organization's strategic objectives this is the book for you. It deconstructs what engagement really means, explains what factors shape it, shows how to diagnose your organization current state and tell you what managerial levers you can use to increase it and consequently raise organizational performance. This book is at once scientifically sound and highly readable.\"\u003cbr\u003e –\u003cb\u003eMichael Beer\u003c\/b\u003e, Harvard Business School\u003c\/p\u003e \u003cp\u003e\"No one knows more about Employee Engagement, in all its forms, than do these authors. They give careful, useful and practical advice on using employee opinion surveys to measure and increase employee engagement! \"\u003cbr\u003e –\u003cb\u003eAllen I. Kraut,\u003c\/b\u003e Baruch College, C.U.N.Y.\u003c\/p\u003e","brand":"Wiley-Blackwell","offers":[{"title":"Default Title","offer_id":47989126201573,"sku":"NP9781405179034","price":129.95,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1842\/7735\/files\/9781405179034.jpg?v=1761782900","url":"https:\/\/k12savings.com\/products\/employee-engagement-isbn-9781405179034","provider":"K12savings","version":"1.0","type":"link"}