{"product_id":"effective-business-communication-for-dummies-isbn-9781394181148","title":"Effective Business Communication For Dummies","description":"\u003cp\u003e\u003cb\u003eMake sure your voice gets heard in any situation—and learn to listen, too\u003c\/b\u003e \u003c\/p\u003e\u003cp\u003e\u003ci\u003eEffective Business Communication For Dummies\u003c\/i\u003e gives you the tools you need to communicate better, both in and outside of the office. You want to build strong relationships, and you’ll need strong communication skills to do it. This book demystifies active listening, assertive speaking, conflict resolution, virtual team leadership, and all the other things you’ll need to know to get your point across. Thanks to the classic, friendly Dummies style, it’s easy to make an impression in e-mails, presentations, virtual events, and in person. Check out these tips from a top communications coach to discover the maser communicator inside you. \u003c\/p\u003e\u003cul\u003e \u003cli\u003eLearn when to speak less and listen more—and how to listen actively\u003c\/li\u003e \u003cli\u003eFind win-win solutions, ace interviews, and handle other challenging situations\u003c\/li\u003e \u003cli\u003eMaster global communication with international and intercultural communication tips\u003c\/li\u003e \u003cli\u003eBe assertive and stay on track in e-mails, letters, virtual meetings, and beyond\u003c\/li\u003e\n\u003c\/ul\u003e\u003cp\u003eWith \u003ci\u003eEffective Business Communication For Dummies\u003c\/i\u003e, you'll know what to say, how to say it, and when to talk less and listen more. This is the perfect guide for team members and leaders alike who want to communicate better in all life’s situations. \u003c\/p\u003e\u003cp\u003e\u003cb\u003eIntroduction 1\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eAbout This Book 1\u003c\/p\u003e \u003cp\u003eFoolish Assumptions 2\u003c\/p\u003e \u003cp\u003eIcons Used in This Book 3\u003c\/p\u003e \u003cp\u003eBeyond the Book 3\u003c\/p\u003e \u003cp\u003eWhere to Go from Here 5\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart 1: Business Communication Fundamentals 7\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eChapter 1: Talking about Communication in the Workplace 9\u003c\/p\u003e \u003cp\u003eChapter 2: Brushing Up on Business Communication Fundamentals 21\u003c\/p\u003e \u003cp\u003eChapter 3: Communicating without Words: Nonverbal Communication 37\u003c\/p\u003e \u003cp\u003eChapter 4: Special Delivery: Picking the Right Way to Communicate 53\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart 2: Improving Your Interpersonal Communication 69\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eChapter 5: Listening More Than You Speak 71\u003c\/p\u003e \u003cp\u003eChapter 6: Leveraging the Communication Power of Asking Questions 83\u003c\/p\u003e \u003cp\u003eChapter 7: Holding Productive and Meaningful Conversations 97\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart 3: Owning Your Message With Confident Communication 111\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eChapter 8: Making Simple Communication Changes for Significant Impact 113\u003c\/p\u003e \u003cp\u003eChapter 9: Setting the Stage for Effective Communication 127\u003c\/p\u003e \u003cp\u003eChapter 10: Talking about Yourself without Bragging 139\u003c\/p\u003e \u003cp\u003eChapter 11: Calm, Cool, and Confident: Making and Delivering Presentations 155\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart 4: Persuading and Driving Results 177\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eChapter 12: Knowing the People You’re Trying to Persuade 179\u003c\/p\u003e \u003cp\u003eChapter 13: Engaging in Persuasion That Drives Results 195\u003c\/p\u003e \u003cp\u003eChapter 14: Negotiating for Strategic Outcomes 211\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart 5: Navigating Difficult Workplace Conversations 227\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eChapter 15: Giving Feedback and Discussing Performance 229\u003c\/p\u003e \u003cp\u003eChapter 16: Navigating Interpersonal Conflicts 247\u003c\/p\u003e \u003cp\u003eChapter 17: Communicating When Everything Is Falling Apart 267\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart 6: Communication for Collaboration 289\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eChapter 18: Communicating during the Recruitment and Hiring Process 291\u003c\/p\u003e \u003cp\u003eChapter 19: Collaborating with Team Members 311\u003c\/p\u003e \u003cp\u003eChapter 20: Communicating across Cultures 329\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart 7: the Part of Tens 347\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eChapter 21: Ten Business Communication Trends\u003c\/p\u003e \u003cp\u003eChapter 22: Ten Tips for Conveying Complex Concepts to the Average Person 357\u003c\/p\u003e \u003cp\u003eChapter 23: Ten Tips for Outstanding Virtual Presentations 365\u003c\/p\u003e \u003cp\u003eIndex 375\u003c\/p\u003e  \u003cp\u003e\u003cb\u003eDr. Jill Schiefelbein\u003c\/b\u003e taught business communication at Arizona State University for 11 years before venturing into entrepreneurship. Jill’s business, The Dynamic Communicator\u003csup\u003e®\u003c\/sup\u003e, helps organizations attract customers, increase sales, and retain clients. She is the author of \u003ci\u003eDynamic Communication: 27 Strategies to Grow, Lead, and Manage Your Business.\u003c\/i\u003e   \u003c\/p\u003e\u003cp\u003e\u003cb\u003eTransform your communication skills and build stronger relationships\u003c\/b\u003e \u003c\/p\u003e\u003cp\u003eAsk for a raise, negotiate contracts, build your network—with strong communication skills there’s a lot you can do. \u003ci\u003eEffective Business Communication For Dummies \u003c\/i\u003ehelps you listen and be listened to. You’ll learn how to influence people with persuasive skills, create win-win problem-solving solutions, and present with confidence and clarity. Plus, you’ll get tips to help you navigate virtual work and insights for leveraging AI to help you communicate. With this practical, example-filled guide, you can keep your cool and get your point across in any situation. \u003c\/p\u003e\u003cp\u003e\u003cb\u003eInside… \u003cul\u003e\n\u003cli\u003eWrite and speak with confidence\u003c\/li\u003e \u003cli\u003eExplain your ideas clearly\u003c\/li\u003e \u003cli\u003eKnow when to talk and when to listen\u003c\/li\u003e \u003cli\u003ePromote yourself without bragging\u003c\/li\u003e \u003cli\u003eLead teams and provide feedback\u003c\/li\u003e \u003cli\u003eResolve conflict successfully\u003c\/li\u003e \u003cli\u003eStructure persuasive presentations\u003c\/li\u003e\n\u003c\/ul\u003e\u003c\/b\u003e\u003c\/p\u003e","brand":"For Dummies","offers":[{"title":"Default Title","offer_id":47989106213093,"sku":"NP9781394181148","price":24.99,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1842\/7735\/files\/9781394181148.jpg?v=1761782819","url":"https:\/\/k12savings.com\/products\/effective-business-communication-for-dummies-isbn-9781394181148","provider":"K12savings","version":"1.0","type":"link"}