{"product_id":"diversity-and-inclusion-matters-isbn-9781119799535","title":"Diversity and Inclusion Matters","description":"\u003cb\u003eExpert guidance and step-by-step instruction for building a successful diversity, equity, and inclusion initiative from scratch\u003c\/b\u003e \u003cp\u003eIn \u003ci\u003eDiversity and Inclusion Matters: Tactics and Tools to Inspire Equity and Game-Changing Performance,\u003c\/i\u003e award-winning diversity, equity, and inclusion (DE\u0026amp;I) expert Jason R. Thompson delivers a practical and engaging handbook for implementing a DE\u0026amp;I program in your organization. The CAPE technique, developed by the author, gives you a clear blueprint and the tools you'll need to make your diversity program a success. \u003c\/p\u003e\u003cp\u003eIn this book, you'll learn how to achieve early and significant wins to create the necessary and long term organizational change needed for successful DE\u0026amp;I programs. Find out what data you need to collect, how to analyze it, and choose the right goals for your organization. In addition, the CAPE technique will show your progress and ROI. \u003c\/p\u003e\u003cp\u003eYou will learn to: \u003c\/p\u003e\u003cul\u003e \u003cli\u003eManage and lead a diversity council and implement diversity initiatives in the correct order\u003c\/li\u003e \u003cli\u003eGet early buy-in and long-term commitment from a Chief Executive Officer by knowing what to ask for and when\u003c\/li\u003e \u003cli\u003eSet appropriate and realistic expectations for a DE\u0026amp;I program with the executive leadership team\u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003ePerfect for diversity and inclusion professionals, human resources leaders, founders, business owners, and executives, \u003ci\u003eDiversity and Inclusion Matters\u003c\/i\u003e will also earn a place in the libraries of students of human resources, leadership, management, and finance. \u003c\/p\u003e\u003cp\u003ePreface ix\u003c\/p\u003e \u003cp\u003eForeword xvii\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart One The CAPE Process 1\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003e1. How to Become an Exceptional DE\u0026amp;I Organization 3\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eFour Shades of Brown 3\u003c\/p\u003e \u003cp\u003eThe Importance of DE\u0026amp;I Now 5\u003c\/p\u003e \u003cp\u003eA Diverse Workforce Will Have Tension 6\u003c\/p\u003e \u003cp\u003eDE\u0026amp;I Officers Need a Broad Range of Skills 8\u003c\/p\u003e \u003cp\u003eWhy DE\u0026amp;I Programs Fail 10\u003c\/p\u003e \u003cp\u003eThe How: CAPE Foundation for Successful DE\u0026amp;I Programs 12\u003c\/p\u003e \u003cp\u003e\u003cb\u003e2. DE\u0026amp;I Fundamentals, CAPE, and Organizational Change 17\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eOverwhelmed and Needing a Process 17\u003c\/p\u003e \u003cp\u003eThe Basics of Every DE\u0026amp;I Program 19\u003c\/p\u003e \u003cp\u003e\u003cb\u003e3. Data for DE\u0026amp;I 31\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eFill the Cup of Others 31\u003c\/p\u003e \u003cp\u003eThe Illusion and Challenge of Data 33\u003c\/p\u003e \u003cp\u003eThe Recruitment Data Challenge 37\u003c\/p\u003e \u003cp\u003e\u003cb\u003e4. Collect the Data 41\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eGive a Brown Guy a Chance 41\u003c\/p\u003e \u003cp\u003eWhen to Start Collecting Data 42\u003c\/p\u003e \u003cp\u003eWhat Data to Collect 43\u003c\/p\u003e \u003cp\u003eWhere to Get the Demographic Data You Need 45\u003c\/p\u003e \u003cp\u003eWho Is Being Included in the Data? 48\u003c\/p\u003e \u003cp\u003eRespecting Demographic Data 49\u003c\/p\u003e \u003cp\u003e\u003cb\u003e5. Analyze the Data 53\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eSeeing It So Clear Now 53\u003c\/p\u003e \u003cp\u003eUsing the Data to Know What You Have 54\u003c\/p\u003e \u003cp\u003eThe How: Analyzing Data to Identify Recruitment Issues 58\u003c\/p\u003e \u003cp\u003eThe How: Analyzing Data to Identify Retention Issues 59\u003c\/p\u003e \u003cp\u003eAssume Competence 62\u003c\/p\u003e \u003cp\u003e\u003cb\u003e6. Plan your Program 65\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eThe World’s Park 65\u003c\/p\u003e \u003cp\u003ePlan Only after You Analyze the Data 67\u003c\/p\u003e \u003cp\u003eGetting Started on Your Plan 68\u003c\/p\u003e \u003cp\u003e4-2-50 Program 70\u003c\/p\u003e \u003cp\u003eHow to Measure ROI in Your DE\u0026amp;I Program 72\u003c\/p\u003e \u003cp\u003eThe How: CAPE DE\u0026amp;I Plan Template 73\u003c\/p\u003e \u003cp\u003eHow to Complete the CAPE DE\u0026amp;I Template 74\u003c\/p\u003e \u003cp\u003e\u003cb\u003e7. Execute on the Plan 79\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eAudio Must Match Video 79\u003c\/p\u003e \u003cp\u003eE Is for Execute 80\u003c\/p\u003e \u003cp\u003eThe How: A CAPE Path to Execute 82\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart Two Practical Lessons Learned in DE\u0026amp;I Programs 89\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003e8. DE\u0026amp;I Programs Should Look Like the Company 91\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eLooking for Four-Leaf Clovers 91\u003c\/p\u003e \u003cp\u003eSports – US Olympic and Paralympic Committee 93\u003c\/p\u003e \u003cp\u003eHealthcare 94\u003c\/p\u003e \u003cp\u003eTech – Techstars 96\u003c\/p\u003e \u003cp\u003eEducation – University of Wyoming, University of Colorado Health Sciences Center, Western Governors University 98\u003c\/p\u003e \u003cp\u003eOrganizational Mission Alignment 99\u003c\/p\u003e \u003cp\u003eThe How: An Organizational Mission- Alignment Exercise 100\u003c\/p\u003e \u003cp\u003e\u003cb\u003e9. DE\u0026amp;I Challenges That No One Tells You 105\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eWhose Mother Are We Talking About? 105\u003c\/p\u003e \u003cp\u003eStaff and Budget 107\u003c\/p\u003e \u003cp\u003eResponsibility for Things Beyond Your Control 109\u003c\/p\u003e \u003cp\u003eManaging Expectations 112\u003c\/p\u003e \u003cp\u003e\u003cb\u003e10. When to Get CEO Involvement 115\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eWhat Friends Do 115\u003c\/p\u003e \u003cp\u003eSetting CEO Expectations 117\u003c\/p\u003e \u003cp\u003eWhen to Involve the CEO 118\u003c\/p\u003e \u003cp\u003eConnecting CEO and Leadership Commitment to Diversity 121\u003c\/p\u003e \u003cp\u003eHow to Get CEO Commitment 123\u003c\/p\u003e \u003cp\u003e\u003cb\u003e11. Employee Resource Groups 125\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eCheck Your Bias 125\u003c\/p\u003e \u003cp\u003eEmployee Resource Groups 127\u003c\/p\u003e \u003cp\u003eDefine ERG Membership 128\u003c\/p\u003e \u003cp\u003eSetting Boundaries for ERGs 130\u003c\/p\u003e \u003cp\u003eEstablish Communication Guidelines 132\u003c\/p\u003e \u003cp\u003eManaging ERG Fundraisers 133\u003c\/p\u003e \u003cp\u003eLet ERGs Fail 134\u003c\/p\u003e \u003cp\u003eThe How: Suggested Rules and Structures for ERGs 135\u003c\/p\u003e \u003cp\u003e\u003cb\u003e12. DE\u0026amp;I Committees 143\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eFocus on the Right Things 143\u003c\/p\u003e \u003cp\u003eWhy DE\u0026amp;I Committees Fail 145\u003c\/p\u003e \u003cp\u003eWhat Happens When Companies Start with a DE\u0026amp;I Committee 147\u003c\/p\u003e \u003cp\u003eThree Simple Rules for a Better DE\u0026amp;I Committee 148\u003c\/p\u003e \u003cp\u003e\u003cb\u003e13. Using DE\u0026amp;I Training to Make Organizational Change 153\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eTrees Just Don’t Happen 153\u003c\/p\u003e \u003cp\u003eDiversity Training: Episode versus Series 155\u003c\/p\u003e \u003cp\u003eDE\u0026amp;I Training as a Response to an Episode 156\u003c\/p\u003e \u003cp\u003eDE\u0026amp;I Training as a Series of Ongoing Trainings 157\u003c\/p\u003e \u003cp\u003eCAPE and DE\u0026amp;I Trainings 158\u003c\/p\u003e \u003cp\u003eThe Two Types of DE\u0026amp;I Trainings 159\u003c\/p\u003e \u003cp\u003eUnconscious Bias 159\u003c\/p\u003e \u003cp\u003eThe ADKAR Model 161\u003c\/p\u003e \u003cp\u003e\u003cb\u003e14. Inclusion Practices 167\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eDon’t Ask Me to Organize the Davids 167\u003c\/p\u003e \u003cp\u003eHow to Measure Inclusion 169\u003c\/p\u003e \u003cp\u003eHow the CAPE Inclusion Tracker Works 171\u003c\/p\u003e \u003cp\u003eThe Fair Pay Solution 174\u003c\/p\u003e \u003cp\u003e\u003cb\u003e15. Your Mental Health 177\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eA Day at the Pool 177\u003c\/p\u003e \u003cp\u003eMental Health for You and Your Colleagues 180\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart Three Things I Wish I Had Known 185\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003e16. Top Challenges for DE\u0026amp;I Professionals 187\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eVoices Telling You What You Can’t Do 187\u003c\/p\u003e \u003cp\u003eThe Myth That Diversity Lowers Quality 189\u003c\/p\u003e \u003cp\u003eA Hire from an Underrepresented Group Is Not Performing 190\u003c\/p\u003e \u003cp\u003eChain of Command 190\u003c\/p\u003e \u003cp\u003eYour Positional Authority 192\u003c\/p\u003e \u003cp\u003eStaffing and Budget 193\u003c\/p\u003e \u003cp\u003eDiversity Committees 194\u003c\/p\u003e \u003cp\u003eWorking with Other Departments 195\u003c\/p\u003e \u003cp\u003eEfficacy of Résumé Redacting 196\u003c\/p\u003e \u003cp\u003eBelonging versus Inclusion 197\u003c\/p\u003e \u003cp\u003eAllies 199\u003c\/p\u003e \u003cp\u003eMaking the Implicit Explicit 199\u003c\/p\u003e \u003cp\u003eBridging the Gap Between Intent and Impact 200\u003c\/p\u003e \u003cp\u003eValidating the Experiences of Others 201\u003c\/p\u003e \u003cp\u003e\u003cb\u003e17. Jason-isms 203\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eThe Gift of Time 203\u003c\/p\u003e \u003cp\u003eThe Jason-isms 205\u003c\/p\u003e \u003cp\u003eConclusion 209\u003c\/p\u003e \u003cp\u003eAcknowledgments 211\u003c\/p\u003e \u003cp\u003eAbout the Author 213\u003c\/p\u003e \u003cp\u003eIndex 215\u003c\/p\u003e \u003cp\u003e\u003cb\u003eJASON R. THOMPSON\u003c\/b\u003e is a successful and experienced diversity officer that has developed and led diversity programs in higher education, sports, healthcare, and tech. He has been quoted by \u003ci\u003eThe New York Times, The Washington Post, The Guardian, USA Today,\u003c\/i\u003e FOX News, and CNN.\u003c\/p\u003e  \u003cp\u003eMany companies have made public commitments to Diversity, Equity, and Inclusion (DE\u0026amp;I) yet struggle to meet their DE\u0026amp;I goals. Diversity, Equity, and Inclusion has to be more than theoretical. The lack of practical, real-world advice for DE\u0026amp;I professionals, CEOs, and HR practitioners has resulted in poor outcomes, little change, and frustration with their diversity efforts. \u003c\/p\u003e \u003cp\u003eIn \u003ci\u003eDiversity and Inclusion Matters:Tactics and Tools to Inspire Equity and Game-Changing Performance,\u003c\/i\u003e award-winning diversity leader, Jason R. Thompson, delivers  a groundbreaking and hands-on roadmap of how to build and implement a leading diversity program that achieves its goals and creates organizational change. The book walks readers through weekly, and even daily, tactics to build an effective DE\u0026amp;I program. The practical and concrete steps are accompanied by advice on what data to collect and what metrics to measure, as well as how best to analyze and assess the data. \u003c\/p\u003e\u003cp\u003eReaders will learn how to choose effective and achievable diversity and inclusion goals for their organization given their current resources and how to measure the impact of the programs they implement. The CAPE process developed by Jason will give you a practical tool to achieve your DE\u0026amp;I goals. Among other actionable guidance, the author describes how to manage and lead a diversity council, the order in which to establish programs to ensure the success of each subsequent piece of the puzzle, and how to get early buy-in—and a long-term commitment—from a CEO. \u003c\/p\u003e\u003cp\u003eThis book includes real-world experiences and examples shared via Jason’s unique storytelling and often-quoted “Jason-isms.” You will learn from Jason’s successes and failures thus saving you time and maximizing your efforts.  \u003c\/p\u003e\u003cp\u003eIdeal for CEOs and other executives, human resources leaders, and recruiters in any industry. \u003ci\u003eDiversity and Inclusion Matters\u003c\/i\u003e is required reading for anyone who seeks to help their organization build a strong, durable, and resilient workforce that takes full advantage of the vibrant diversity in our world.  \u003c\/p\u003e\u003cp\u003e\u003cb\u003ePraise for DIVERSITY \u003csmall\u003eAND\u003c\/small\u003e INCLUSION MATTERS\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\"DE\u0026amp;I has been on the forefront of business as a differentiator, and yet, there are almost no practical, real-world examples of how to implement an effective program. Jason knocks it out of the park with \u003ci\u003eDiversity and Inclusion Matters.\u003c\/i\u003e This is the textbook and daily handbook that companies should be looking to for guidance on effective DE\u0026amp;I programs.\"\u003cbr\u003e\u003cb\u003e—D.A. ABRAMS,\u003c\/b\u003e CAE, President, Black Tennis Hall of Fame; author; C-Suite Executive; Global DE\u0026amp;I Strategist\u003c\/p\u003e \u003cp\u003e\"Jason's expertise in the DE\u0026amp;I landscape is innovative and transformative. His methods have proven successful in sports\/entertainment, technology, higher education, and healthcare. Readers will understand the fundamentals of DE\u0026amp;I as well as tested, measurable, scalable, and replicable tactics to promote inclusivity in any industry.\"\u003cbr\u003e\u003cb\u003e—TALIA MARK BROOKSHIRE,\u003c\/b\u003e Olympic Sports; Higher Ed Diversity Executive\u003c\/p\u003e \u003cp\u003e\"Jason's breath of experience and leadership in a variety of complex work settings gives him a unique perspective from which to provide common sense guidance and ideas, particularly for those settings not yet fully committed to and\/or successful with previous diversity and inclusion efforts. If your goal is to help move the organization forward in DE\u0026amp;I, the human element is key, and Jason is a master of getting people to think about these values in a very human, individual, and behavioral way. Jason’s leadership gives DE\u0026amp;I efforts realistic hope for success.\"\u003cbr\u003e\u003cb\u003e—DELORES SAUCEDO CARDONA,\u003c\/b\u003e PHD, Board Retiree; former Associate Dean of Students, University of Wyoming\u003c\/p\u003e \u003cp\u003e\"Jason advised our start-up during Techstars, and his knowledge coupled with functional implementation tools unlocked a clear path for us to weave a robust DE\u0026amp;I plan into the fibers of our company DNA. \u003ci\u003eDiversity and Inclusion Matters\u003c\/i\u003e is a must-read for all business leaders looking for clear, practical guidance building their own DE\u0026amp;I initiatives.\"\u003cbr\u003e\u003cb\u003e—ROB GREGG,\u003c\/b\u003e Founder and CEO, Gales Inc.\u003c\/p\u003e","brand":"Wiley","offers":[{"title":"Default Title","offer_id":47989078622437,"sku":"NP9781119799535","price":29.95,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1842\/7735\/files\/9781119799535.jpg?v=1761782706","url":"https:\/\/k12savings.com\/products\/diversity-and-inclusion-matters-isbn-9781119799535","provider":"K12savings","version":"1.0","type":"link"}