{"product_id":"digital-scale-isbn-9781119433743","title":"Digital @ Scale","description":"\u003cb\u003eA blueprint for reinventing the core of your business\u003c\/b\u003e \u003cp\u003eValue in the next phase of the digital era will go to those companies that don't just try digital but also \u003ci\u003escale\u003c\/i\u003e it. \u003ci\u003eDigital@Scale\u003c\/i\u003e examines what it takes for companies to break through the gravitational pull of their legacy organizations and capture the full value of digital. Digging into more than fifty detailed case studies and years of McKinsey experience and data, the authors, along with a group of expert contributors, show how companies can move beyond incremental change to transform the business where the greatest value is generated—at its core. The authors provide practical insights into the three pillars of digital transformations that successfully scale: reinventing the business model, building out a business architecture from the customer back into the organization, and establishing an 'amoeba' IT and organizational foundation that learns and evolves. This is the ideal guide for all leaders who recognize the power and promise of a digital transformation. \u003c\/p\u003e\u003cp\u003ePreamble: Thinking Digital ix\u003c\/p\u003e \u003cp\u003e\u003cb\u003e1 Digital Is Changing Our World, Quickly and Irreversibly 1\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e1.1 What Is a Digital Transformation? 1\u003c\/p\u003e \u003cp\u003e1.2 Established Market Definitions Don’t Apply Anymore 7\u003c\/p\u003e \u003cp\u003e1.3 The Pace of Change Is Increasing Exponentially 11\u003c\/p\u003e \u003cp\u003e1.4 Those Who Turn a Blind Eye to Digital Risk Failure and Extinction 13\u003c\/p\u003e \u003cp\u003e\u003cb\u003e2 Digitization Requires Fundamental Renewal: Digital@Scale 15\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e2.1 Why? Things Are Going Well, So Why Do We Need to Change? 16\u003c\/p\u003e \u003cp\u003e2.2 What? What Does Digitization Mean for My Company, and What Priorities Are Derived? 20\u003c\/p\u003e \u003cp\u003e2.3 How? How Do I Manage the Tasks Resulting from a Digital Transformation? 22\u003c\/p\u003e \u003cp\u003e2.4 Cargo Cults Don’t Work 23\u003c\/p\u003e \u003cp\u003e\u003cb\u003e3 Why? The Clock Is Ticking 26\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e3.1 Creating a Sense of Urgency: How Urgent Is Digitization? 27\u003c\/p\u003e \u003cp\u003e3.2 Determining the Kind of Change Required 33\u003c\/p\u003e \u003cp\u003e3.3 Identifying Relevant Assets 37\u003c\/p\u003e \u003cp\u003e3.4 Determining the Aspiration Level for the Transformation 40\u003c\/p\u003e \u003cp\u003eConclusion: Bring on the New Ecosystems 41\u003c\/p\u003e \u003cp\u003e\u003cb\u003e4 What? Doing the Right Things Intelligently 42\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e4.1 Always Online, Gladly Electric, Often on Autopilot: Mobility in the Digital Age 45\u003cbr\u003e\u003ci\u003eAamer Baig and Gianluca Camplone on the future of motoring.\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e4.2 Digital Commerce: One Channel Is No Longer Enough—Today’s Mobile Customer Blithely Switches between the Real and Virtual Worlds 53\u003cbr\u003e\u003ci\u003eKelly Ungerman on the future of retail.\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e4.3 Who Still Needs Banks? Fintechs Threaten the Established Business Model 60\u003cbr\u003e\u003ci\u003eSomesh Khanna, Vik Sohoni, and Michael Bender on the digital future of the finance industry.\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e4.4 Digital Health: The First Innovation in Health Care That Can Reduce Costs in the Long Term 66\u003cbr\u003e\u003ci\u003eSri Velamoor and Basel Kayyali on the rocky road to the digitization of health care.\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e4.5 Connected Buildings 72\u003cbr\u003e\u003ci\u003eHugo Sarrazin, Kabir Ahuja, and Mark Patel on the buildings and smart homes of tomorrow.\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e4.6 The Digital Revolution Has Reached Electricity Utilities 82\u003cbr\u003e\u003ci\u003eAdrian Booth, Mark Patel, and Naveen Sastry on the strategy of utilities in response to the digital\u003c\/i\u003e \u003ci\u003eintruders in their core markets.\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e4.7 Telecom Giants under Pressure: Who Will Be at the Heart of the Emerging Communications Ecosystems? 87\u003cbr\u003e\u003ci\u003eBrendan Gaffey on the distribution battle between hardware manufacturers, content providers, and telecom companies.\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e4.8 Digital Logistics: The Drone Always Rings Twice 93\u003cbr\u003e\u003ci\u003eDavid Frank on driverless trucks, fully connected containers, and small drones that deliver packages to our homes.\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e4.9 E-Government: Public Administration Goes Online 99\u003cbr\u003e\u003ci\u003eMartin Lundqvist on the digitization of public administration, and what citizens can expect.\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003eConclusion: Opportunities in the Emerging Ecosystems 104\u003c\/p\u003e \u003cp\u003e\u003cb\u003e5 What? Developing Business Architecture 105\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e5.1 Omnichannel: A Presence across All Channels 106\u003cbr\u003e\u003ci\u003eLareina Yee and Martin Harrysson describe how companies leverage all sales and communication channels to the maximum.\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e5.2 Dynamic Pricing: Up-to-the-Minute Prices 112\u003cbr\u003e\u003ci\u003eRamji Sundararajan on dynamic pricing, and why two people can pay vastly differing sums for the same product, from the same provider.\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e5.3 Digital Marketing: Tailored Messages across All Channels 117\u003cbr\u003e\u003ci\u003eBrian Gregg on why content is king in digital marketing, and how companies can master the discipline.\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e5.4 Digital Product Development and Open Innovation: Rethinking Product Development 122\u003cbr\u003e\u003ci\u003eMichael Uhl and Belkis Vasquez-McCall on how digitization is changing development processes in all industries.\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e5.5 Product Design: Learning from Software Development 127\u003cbr\u003e\u003ci\u003eFlorian Weig on how the philosophy of software development is infecting every industry, and what engineers can learn from big data.\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e5.6 Faster, More Flexible, More Efficient: Supply Chain 4.0 133\u003cbr\u003e\u003ci\u003eEnno de Boer and Sumit Dutta on how digitization is changing every point in the supply chain.\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e5.7 Digital Lean: The Digitization of Production 140\u003cbr\u003e\u003ci\u003eVarun Marya and Gianluca Camplone on the five fundamentals of digital production.\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e5.8 Digitization in the Office: Bots Take the Reins 146\u003cbr\u003e\u003ci\u003eAlexander Edlich on the automation of administration.\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003eConclusion: Digitization Is Changing Every Function in the Company 151\u003c\/p\u003e \u003cp\u003e\u003cb\u003e6 What? Strengthening the Foundation 152\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e6.1 Two-Speed IT: Accelerating the Pace for the Digital Age 153\u003cbr\u003e\u003ci\u003eNaufal Khan on the new challenges for IT, and how companies from the analog age can meet them.\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e6.2 Big Data and Advanced Analytics 157\u003cbr\u003e\u003ci\u003eHolger Hürtgen on the path to better, data-driven decisions.\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e6.3 Cyber Security: The Art of the Secure Digital Economy 163\u003cbr\u003e\u003ci\u003eJames Kaplan on the seven steps toward effective safeguards against hacking.\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e6.4 Embedded Software: Machines and Equipment Go Digital 168\u003cbr\u003e\u003ci\u003eMark Patel on the five guiding principles that can help traditional hardware manufacturers develop a software strategy.\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e6.5 The Chief Digital Officer: A Steve Jobs for Every Company 172\u003cbr\u003e\u003ci\u003eSteve Van Kuiken discusses the art of the digital transformation with CDOs.\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e6.6 The Digital Organization: All Power to the Multifunctional Teams 176\u003cbr\u003e\u003ci\u003eJulie Goran on autonomous teams, agile sprints, and product owners.\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e6.7 Talent Management: Everyone Wants Digital Natives 181\u003cbr\u003e\u003ci\u003eHugo Sarrazin and Satty Bhens on the upheavals in the labor market and the strategies deployed in the battle for scarce talent.\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e6.8 Partner Management: Stronger Together 185\u003cbr\u003e\u003ci\u003eAnand Swaminathan on the art of managing a collaborative network.\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003e7 How? Decisive, Holistic, and Rapid Implementation 190\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e7.1 Creating a Plan 194\u003c\/p\u003e \u003cp\u003e7.2 Think Big: Digitizing the Entire Enterprise 195\u003c\/p\u003e \u003cp\u003e7.3 Surprise! It’s about the Customer 199\u003c\/p\u003e \u003cp\u003e7.4 Breaking Up Functional Silos 203\u003c\/p\u003e \u003cp\u003e\u003cb\u003e8 How? Ramping Up the Digital Company 210\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e8.1 Switching to the Digital Operating System 211\u003c\/p\u003e \u003cp\u003e8.2 Anchoring the Culture Change 216\u003c\/p\u003e \u003cp\u003e8.3 Steering Change 219\u003c\/p\u003e \u003cp\u003e8.4 Encouraging Leadership at All Levels 222\u003c\/p\u003e \u003cp\u003e\u003cb\u003e9 How? Scaling Forcefully 226\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e9.1 It’s about the Whole 227\u003c\/p\u003e \u003cp\u003e9.2 How to Turn IT into a Weapon 228\u003c\/p\u003e \u003cp\u003e9.3 Collaborating Closely with Start-Ups 231\u003c\/p\u003e \u003cp\u003e9.4 Speed as a Guiding Principle 233\u003c\/p\u003e \u003cp\u003e9.5 Rapid Scaling: Digitizing the Entire Enterprise 234\u003c\/p\u003e \u003cp\u003eConclusion: The Digital World Demands a New Way of Thinking 240\u003c\/p\u003e \u003cp\u003e\u003cb\u003e10 Are We in Good Shape for the Transformation? 242\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eAbout the Authors 251\u003c\/p\u003e \u003cp\u003eSpecial Thanks 261\u003c\/p\u003e \u003cp\u003eIndex 262\u003c\/p\u003e \u003cp\u003e\u003cb\u003eDr. Jürgen Meffert\u003c\/b\u003e is a Senior Partner in the McKinsey Düsseldorf office. He is both the Director of Digital McKinsey in the area of B2B, and founder of McKinsey's initiative for SME growth companies. He advises several leading global firms in the telecommunications, high-tech, and media industries, and has overseen extensive transformation programs in various fields, from growth and innovation strategies, marketing, and sales through to processes and organization.\u003c\/p\u003e \u003cp\u003e\u003cb\u003eAnand Swaminathan\u003c\/b\u003e is a Senior Partner in the McKinsey San Francisco office. He is a leader at the intersection of Digital McKinsey and McKinsey New Ventures and focuses on helping organizations across industries leverage technology and digital capabilities to evolve their operating models, transform their businesses to effectively serve their customers, and scale operations efficiently. For over 20 years he has focused on serving clients in the financial services, technology, retail, and industrial sectors. In 2015 Anand was named to \u003ci\u003eFortune\u003c\/i\u003e magazine's 40 under 40 most influential young people in business.  \u003c\/p\u003e\u003cp\u003eEverybody talks about digital. But few talk about scaling a full-blown transformation and what it takes. This is no longer about how to quickly grab the attention of the customer or clean up the back office. Organizations need to unlock the full value of digital to reap its true benefits. Authors Jürgen Meffert and Anand Swaminathan, along with some of the top experts in the field, have put together a practical guide to embark on your digital journey and scale it successfully. The authors and contributors will walk you through the three pillars of a successful digital transformation:\u003c\/p\u003e \u003col\u003e \u003cli\u003eReinventing the business model\u003c\/li\u003e \u003cli\u003eGetting your business architecture right\u003c\/li\u003e \u003cli\u003eEvolving the foundation with technology and the organization\u003c\/li\u003e \u003c\/ol\u003e \u003cp\u003eThe authors use a plethora of case studies to illustrate why digital transformation is necessary across every industry. This is your digital playbook.\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePraise for\u003ci\u003e DIGITAL @ SCALE\u003c\/i\u003e\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\"The digital transformation IS changing every business, so get on board. Digital @ Scale gives you the playbook on how to unlock the full value of digital across the organization.\"\u003cbr\u003e—\u003cb\u003eChip Bergh\u003c\/b\u003e, president and CEO, Levi Strauss \u0026amp; Co.\u003c\/p\u003e \u003cp\u003e\"The authors have successfully captured the essence of what it takes to become a successful digital organization by using a range of different digital transformation examples across industries.\"\u003cbr\u003e—\u003cb\u003eRyan McInerney\u003c\/b\u003e, president of Visa Inc.\u003c\/p\u003e \u003cp\u003e\"This book is a practical guide for senior executives on how successful digital transformations need to get done to deliver impact at scale.\"\u003cbr\u003e—\u003cb\u003eGokul Rajaram\u003c\/b\u003e, head of product engineering at Square and \"Godfather\" of AdSense at Google\u003c\/p\u003e \u003cp\u003e\"Digital transformation in any organization requires a holistic change to capture the opportunities new technologies enable. This book illustrates how to envision, motivate, and successfully drive this type of change at scale.\"\u003cbr\u003e—\u003cb\u003eAdam Messinger\u003c\/b\u003e, former chief technology officer at Twitter\u003c\/p\u003e \u003cp\u003eDigitization is changing our world and the fundamentals of business faster than many expected. These dramatic changes require a substantial transformation of your organization. McKinsey senior partners Jürgen Meffert and Anand Swaminathan show, together with over 20 digital experts, how you and your company can successfully master the art of digital transformation at scale.\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePraise for \u003ci\u003eDigital@Scale\u003c\/i\u003e\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\"The digital transformation IS changing every business, so get on board. \u003ci\u003eDigital@Scale\u003c\/i\u003e gives you the playbook on how to unlock the full value of digital across the organization.\"\u003c\/p\u003e \u003cp\u003e—Chip Bergh, president and CEO, Levi Strauss \u0026amp; Co. \u003cbr\u003e\u003cbr\u003e\u003c\/p\u003e \u003cp\u003e“The authors have successfully captured the essence of what it takes to become a successful digital organization by using a range of different digital transformation examples across industries.”\u003c\/p\u003e \u003cp\u003e—Ryan McInerney, president of Visa, Inc.\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e“This book is a practical guide for senior executives on how successful digital transformations need to get done to deliver impact at scale.”\u003c\/p\u003e \u003cp\u003e—Gokul Rajaram, head of product engineering at Square and 'Godfather' of AdSense at Google\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e“Digital transformation in any organization requires a holistic change to capture the opportunities new technologies enable. This book illustrates how to envision, motivate, and successfully drive this type of change at scale.”\u003c\/p\u003e \u003cp\u003e—Adam Messinger, former chief technology officer at Twitter\u003c\/p\u003e","brand":"Wiley","offers":[{"title":"Default Title","offer_id":47989063483621,"sku":"NP9781119433743","price":29.95,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1842\/7735\/files\/9781119433743.jpg?v=1761782643","url":"https:\/\/k12savings.com\/products\/digital-scale-isbn-9781119433743","provider":"K12savings","version":"1.0","type":"link"}