{"product_id":"designing-your-organization-isbn-9780787994945","title":"Designing Your Organization","description":"\u003ci\u003eDesigning Your Organization\u003c\/i\u003e is a hands-on guide that provides managers with a set of practical tools to use when making organization design decisions. Based on Jay Galbraith’s widely used Star Model, the book covers the fundamentals of organization design and offers frameworks and tools to help leaders execute their strategy. The authors address the five specific design challenges that confront most of today’s organizations:  \u003cp\u003e·        Designing around the customer\u003c\/p\u003e \u003cp\u003e·        Organizing across borders\u003c\/p\u003e \u003cp\u003e·        Making a matrix work\u003c\/p\u003e \u003cp\u003e·        Solving the centralization—and decentralization dilemma\u003c\/p\u003e \u003cp\u003e·        Organizing for innovation\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003eDecision Tools Included on the CD-ROM ix\u003c\/p\u003e \u003cp\u003eIntroduction xi\u003c\/p\u003e \u003cp\u003eThe Authors xv\u003c\/p\u003e \u003cp\u003e\u003cb\u003e1 \u003c\/b\u003e\u003cb\u003eFundamentals of Organization Design 1\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eThe Star Model\u003csup\u003eTM\u003c\/sup\u003e: A Framework for Decision Making 2\u003c\/p\u003e \u003cp\u003eStrategy 5\u003c\/p\u003e \u003cp\u003eOrganizational Capabilities: Translating Strategy into Design Criteria 6\u003c\/p\u003e \u003cp\u003eStructure 8\u003c\/p\u003e \u003cp\u003eProcesses 16\u003c\/p\u003e \u003cp\u003eRewards 21\u003c\/p\u003e \u003cp\u003ePeople 22\u003c\/p\u003e \u003cp\u003eDesign Principles 23\u003c\/p\u003e \u003cp\u003eRequisite Complexity 23\u003c\/p\u003e \u003cp\u003eComplementary Sets of Choices 23\u003c\/p\u003e \u003cp\u003eCoherence, Not Uniformity 24\u003c\/p\u003e \u003cp\u003eActive Leadership 24\u003c\/p\u003e \u003cp\u003eReconfigurability 24\u003c\/p\u003e \u003cp\u003eEvolve, Do Not Install 24\u003c\/p\u003e \u003cp\u003eStart with the Lightest Coordinating Mechanism 25\u003c\/p\u003e \u003cp\u003eMake Interfaces Clear 25\u003c\/p\u003e \u003cp\u003eOrganize Rather Than Reorganize 25\u003c\/p\u003e \u003cp\u003e\u003cb\u003e2 \u003c\/b\u003e\u003cb\u003eDesigning Around the Customer 27\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eCustomer-Centric Strategies 28\u003c\/p\u003e \u003cp\u003eWhat Is Customer-Centric? 28\u003c\/p\u003e \u003cp\u003eStrategy 29\u003c\/p\u003e \u003cp\u003eStructure 29\u003c\/p\u003e \u003cp\u003eProcess 30\u003c\/p\u003e \u003cp\u003eRewards 30\u003c\/p\u003e \u003cp\u003ePeople 30\u003c\/p\u003e \u003cp\u003eThe Drive Toward Customer-Centricity 31\u003c\/p\u003e \u003cp\u003eCustomer-Centric Strategies 33\u003c\/p\u003e \u003cp\u003eCustomer Profitability and Segmentation 36\u003c\/p\u003e \u003cp\u003eCustomer-Centric Organizations 38\u003c\/p\u003e \u003cp\u003eStrategy Locator: How Customer-Centric Do You Need to Be? 38\u003c\/p\u003e \u003cp\u003eCustomer-Centric Capabilities 41\u003c\/p\u003e \u003cp\u003eCustomer-Centric Light 42\u003c\/p\u003e \u003cp\u003eCustomer-Centric Medium 49\u003c\/p\u003e \u003cp\u003eCustomer-Centric Intensive 57\u003c\/p\u003e \u003cp\u003e\u003cb\u003e3 \u003c\/b\u003e\u003cb\u003eOrganizing Across Borders 69\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eLevels of International Strategy 71\u003c\/p\u003e \u003cp\u003eLevel 1: Export 71\u003c\/p\u003e \u003cp\u003eLevel 2: Partner 72\u003c\/p\u003e \u003cp\u003eLevel 3: Geographic 73\u003c\/p\u003e \u003cp\u003eLevel 4: Multidimensional Network 73\u003c\/p\u003e \u003cp\u003eLevel 5: Transnational 73\u003c\/p\u003e \u003cp\u003eDesign Considerations: Geographic 74\u003c\/p\u003e \u003cp\u003eGeographic Example: Cemex 76\u003c\/p\u003e \u003cp\u003eStructure 76\u003c\/p\u003e \u003cp\u003eProcesses 83\u003c\/p\u003e \u003cp\u003eRewards 87\u003c\/p\u003e \u003cp\u003ePeople 87\u003c\/p\u003e \u003cp\u003eDesign Considerations: Multidimensional Network 89\u003c\/p\u003e \u003cp\u003eStrategy 90\u003c\/p\u003e \u003cp\u003eStructure 91\u003c\/p\u003e \u003cp\u003eProcesses 95\u003c\/p\u003e \u003cp\u003eRewards 100\u003c\/p\u003e \u003cp\u003ePeople 101\u003c\/p\u003e \u003cp\u003eDesign Considerations: Transnational 103\u003c\/p\u003e \u003cp\u003eStrategy 104\u003c\/p\u003e \u003cp\u003eStructure 104\u003c\/p\u003e \u003cp\u003eProcesses 105\u003c\/p\u003e \u003cp\u003eRewards 107\u003c\/p\u003e \u003cp\u003ePeople 107\u003c\/p\u003e \u003cp\u003e\u003cb\u003e4 \u003c\/b\u003e\u003cb\u003eMaking a Matrix Work 109\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eWhat Is a Matrix? 110\u003c\/p\u003e \u003cp\u003eStrategic Reasons to Use a Matrix 112\u003c\/p\u003e \u003cp\u003eChallenges of a Matrix 113\u003c\/p\u003e \u003cp\u003eMatrix Design 116\u003c\/p\u003e \u003cp\u003eStructure 116\u003c\/p\u003e \u003cp\u003eProcesses 126\u003c\/p\u003e \u003cp\u003eRewards 134\u003c\/p\u003e \u003cp\u003ePeople 137\u003c\/p\u003e \u003cp\u003e\u003cb\u003e5 \u003c\/b\u003e\u003cb\u003eSolving the Centralization—Decentralization Dilemma 141\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eCorporate Center Strategy 143\u003c\/p\u003e \u003cp\u003eUnderstanding the Business Portfolio 144\u003c\/p\u003e \u003cp\u003ePortfolio Diversity 145\u003c\/p\u003e \u003cp\u003eOrganizational Implications of the Business Portfolio Strategy 147\u003c\/p\u003e \u003cp\u003eRole of the Corporate Center 149\u003c\/p\u003e \u003cp\u003eSize of Corporate Staff 151\u003c\/p\u003e \u003cp\u003eCentralization and Decentralization 152\u003c\/p\u003e \u003cp\u003eDefinitions 152\u003c\/p\u003e \u003cp\u003eStrategic Reasons for Centralization 154\u003c\/p\u003e \u003cp\u003eStrategic Reasons for Decentralization 156\u003c\/p\u003e \u003cp\u003ePredictable Problems of Centralization 158\u003c\/p\u003e \u003cp\u003ePredictable Problems of Decentralization 160\u003c\/p\u003e \u003cp\u003eMaking an Explicit Choice 161\u003c\/p\u003e \u003cp\u003eGetting the Best of Both: A Balancing Act 163\u003c\/p\u003e \u003cp\u003eStructure 165\u003c\/p\u003e \u003cp\u003eProcesses 167\u003c\/p\u003e \u003cp\u003eRewards 171\u003c\/p\u003e \u003cp\u003ePeople 171\u003c\/p\u003e \u003cp\u003e\u003cb\u003e6 \u003c\/b\u003e\u003cb\u003eOrganizing for Innovation 173\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eInnovation Strategies 175\u003c\/p\u003e \u003cp\u003eSustaining Innovation 176\u003c\/p\u003e \u003cp\u003eBreakthrough Innovation 176\u003c\/p\u003e \u003cp\u003eInnovation Capabilities 178\u003c\/p\u003e \u003cp\u003eInnovation Process 178\u003c\/p\u003e \u003cp\u003ePortfolio Management 180\u003c\/p\u003e \u003cp\u003eBalancing Separation and Linkage 180\u003c\/p\u003e \u003cp\u003eDesigning for Breakthrough Innovation 181\u003c\/p\u003e \u003cp\u003eMeadWestvaco Specialty Chemicals Division 182\u003c\/p\u003e \u003cp\u003eStructure 184\u003c\/p\u003e \u003cp\u003eProcesses 190\u003c\/p\u003e \u003cp\u003eRewards 196\u003c\/p\u003e \u003cp\u003ePeople 199\u003c\/p\u003e \u003cp\u003e\u003cb\u003e7 \u003c\/b\u003e\u003cb\u003eConclusion 203\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eAppendix: Decision Tools 207\u003c\/p\u003e \u003cp\u003eBibliography 245\u003c\/p\u003e \u003cp\u003eIndex 249\u003c\/p\u003e \u003cp\u003eHow to Use the CD-ROM 255\u003c\/p\u003e   \u003cp\u003e\u003cb\u003eThe Authors\u003c\/b\u003e \u003c\/p\u003e\u003cp\u003e\u003cb\u003eAMY KATES\u003c\/b\u003e is principal partner with Downey Kates Associates, an organization design and development consulting firm located in New York City.  \u003c\/p\u003e\u003cp\u003e\u003cb\u003eJAY R. GALBRAITH\u003c\/b\u003e is professor emeritus at the International Institute for Management Development in Lausanne, Switzerland.    \u003c\/p\u003e\u003cp\u003eDESIGNING YOUR ORGANIZATION  \u003c\/p\u003e\u003cp\u003e\u003ci\u003eDesigning Your Organization\u003c\/i\u003e is a hands-on guide that provides managers with a set of practical tools to use when making organization design decisions. Based on Jay Galbraith's widely used Star Model™, the book covers the fundamentals of organization design and offers frameworks and tools to help leaders execute their strategy. The authors address the five specific design challenges that confront most of today's organizations:  \u003c\/p\u003e\u003cul\u003e  \u003cli\u003e\u003cb\u003eDesigning around the customer\u003c\/b\u003e\u003c\/li\u003e \u003cli\u003e\u003cb\u003eOrganizing across borders\u003c\/b\u003e\u003c\/li\u003e \u003cli\u003e\u003cb\u003eMaking a matrix work\u003c\/b\u003e\u003c\/li\u003e \u003cli\u003e\u003cb\u003eSolving the centralization\/decentralization dilemma\u003c\/b\u003e\u003c\/li\u003e \u003cli\u003e\u003cb\u003eOrganizing for innovation\u003c\/b\u003e\u003c\/li\u003e \u003c\/ul\u003e  \u003cp\u003e\u003ci\u003eDesigning Your Organization\u003c\/i\u003e is written for managers and leaders who make critical choices about organizational strategy and execution as well as for human resource and organization design and development professionals who help implement these decisions.  \u003c\/p\u003e\u003cp\u003eThis important resource includes a CD-ROM. \u003c\/p\u003e\u003cp\u003ePraise for \u003ci\u003eDesigning Your Organization\u003c\/i\u003e  \u003c\/p\u003e\u003cp\u003e\"Jay Galbraith and Amy Kates provide the compass, charts, essential tools, and supplies for the journey to organization effectiveness in dynamic times. \u003ci\u003eDesigning Your Organization\u003c\/i\u003e, brought forth at a time of major challenges to global business and national priorities, brings contemporary organization decisions into focus and provides clear advice to achieve business performance today and tomorrow.\" \u003cbr\u003e—\u003cb\u003eJohn D. Hofmeister,\u003c\/b\u003e president and U.S. country chair, Shell Oil Company  \u003c\/p\u003e\u003cp\u003e\"Should be used by every leader seeking to give their organization a competitive advantage. Galbraith and Kates offer a practical framework to align a corporation's organizational structure with its business strategy.\" \u003cbr\u003e—\u003cb\u003eThomas J. Falk\u003c\/b\u003e, chairman and CEO, Kimberly-Clark Corporation  \u003c\/p\u003e\u003cp\u003e\"Starting several decades ago, Jay Galbraith wrote a series of books that essentially defined the field of modern organization design. Now, with deceptive simplicity, compelling logic, and immense practicality, he and Amy Kates have summarized in a single place what every manager needs to know about this vitally important subject.\" \u003cbr\u003e—\u003cb\u003eThomas W. Malone\u003c\/b\u003e, Patrick J. McGovern Professor of Management; director, MIT Center for Collective Intelligence, MIT Sloan School of Management; and author, \u003ci\u003eThe Future of Work\u003c\/i\u003e    “Jay Galbraith and Amy Kates provide the compass, charts, essential tools and supplies for the journey to organization effectiveness in dynamic times. \u003ci\u003eDesigning Your Organization\u003c\/i\u003e, brought forth at a time of major challenges to global business and national priorities, brings contemporary organization decisions into focus and provides clear advice to achieve business performance today and tomorrow.”--John D. Hofmeister, president and U.S. country chair, Shell Oil Company  \u003c\/p\u003e\u003cp\u003e \u003c\/p\u003e \u003cp\u003e“Should be used by every leader seeking to give their organization a competitive advantage. Galbraith offers a practical framework to align a corporation’s organizational structure with its business strategy.”--Thomas J. Falk, chairman and CEO, Kimberly-Clark Corporation\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e“Starting several decades ago, Jay Galbraith wrote a series of books that essentially defined the field of modern organization design. Now, with deceptive simplicity, compelling logic, and immense practicality, he and Amy Kates have summarized in a single place what every manager needs to know about this vitally important subject.”--Thomas W. Malone, Patrick J. McGovern Professor of Management; director, MIT Center for Collective Intelligence, MIT Sloan School of Management; and author, \u003ci\u003eThe Future of Work\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e","brand":"Jossey-Bass","offers":[{"title":"Default Title","offer_id":47989050474725,"sku":"NP9780787994945","price":49.95,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1842\/7735\/files\/9780787994945.jpg?v=1761782589","url":"https:\/\/k12savings.com\/products\/designing-your-organization-isbn-9780787994945","provider":"K12savings","version":"1.0","type":"link"}