{"product_id":"crisis-management-isbn-9780471354192","title":"Crisis Management","description":"The only step-by-step guide to crisis management for the design andconstruction industry\u003cbr\u003e \u003cbr\u003e Accidents, lawsuits, labor walkouts . . . A crisis can come out ofnowhere to strike even the most responsible and safety-consciousdesign and construction companies. The good news is that when badthings happen, there are ways to navigate successfully through thetough times to get your company back on track and back in businessas soon as possible. The secret is to be prepared--and this bookshows you how.\u003cbr\u003e \u003cbr\u003e Written by one of the best-known experts in the field.\u003cbr\u003e \u003cbr\u003e Crisis Management gives you the detailed practical knowledge,tools, and techniques you need to get ready for virtually anycrisis situation--before it happens. With proven procedures, forms,and checklists to guide you through every step of the process, ithelps you to:\u003cbr\u003e * Anticipate, identify, and prevent potential crises whenpossible\u003cbr\u003e * Assemble and manage a quick-response crisis managementteamDevelop a comprehensive crisis management plan\u003cbr\u003e * Understand and use media communications effectively\u003cbr\u003e * Establish and cultivate good media relationships\u003cbr\u003e * No matter what area of design or construction you work in,\u003cbr\u003e \u003cbr\u003e Crisis Management will make a vital contribution to the overallhealth and survival of your business--because when it comes to theunexpected, preparation really is everything. Crisis Identification and Prevention.\u003cbr\u003e \u003cbr\u003e The Crisis Management Team.\u003cbr\u003e \u003cbr\u003e Components of a Crisis Management Plan.\u003cbr\u003e \u003cbr\u003e How Reporters Do Their Job.\u003cbr\u003e \u003cbr\u003e Working with Reporters in a Crisis Situation.\u003cbr\u003e \u003cbr\u003e More on the Good, the Bad, and the Truly Ugly.\u003cbr\u003e \u003cbr\u003e News Conferences.\u003cbr\u003e \u003cbr\u003e Communicating with Your Various Audiences When the News IsBad.\u003cbr\u003e \u003cbr\u003e Developing Positive Relations with the News Media through a PublicRelations Program.\u003cbr\u003e \u003cbr\u003e Training Your Employees to Be Prepared for a Crisis.\u003cbr\u003e \u003cbr\u003e Crisis Recovery.\u003cbr\u003e \u003cbr\u003e When Bad Things Happen to Good Companies: Two Case Studies.\u003cbr\u003e \u003cbr\u003e Conclusion.\u003cbr\u003e \u003cbr\u003e Appendix.\u003cbr\u003e \u003cbr\u003e References.\u003cbr\u003e \u003cbr\u003e Index. JANINE L. REID, Principal of the Janine Reid Group, Inc., has over twenty years of construction industry experience in crisis management. A nationally recognized speaker and winner of the Associated General Contractors Award for Construction Excellence, she is the author of What to Do When the Sky Starts Falling  The only step-by-step guide to crisis management for the design and construction industry  \u003cp\u003eAccidents, lawsuits, labor walkouts . . . A crisis can come out of nowhere to strike even the most responsible and safety-conscious design and construction companies. The good news is that when bad things happen, there are ways to navigate successfully through the tough times to get your company back on track and back in business as soon as possible. The secret is to be prepared—and this book shows you how.\u003c\/p\u003e \u003cp\u003eWritten by one of the best-known experts in the field.\u003c\/p\u003e \u003cp\u003eCrisis Management gives you the detailed practical knowledge, tools, and techniques you need to get ready for virtually any crisis situation—before it happens. With proven procedures, forms, and checklists to guide you through every step of the process, it helps you to:\u003c\/p\u003e \u003cul\u003e \u003cli\u003eAnticipate, identify, and prevent potential crises when possible\u003c\/li\u003e \u003cli\u003eAssemble and manage a quick-response crisis management team\u0026lt; \u003c\/li\u003e \u003cli\u003eDevelop a comprehensive crisis management plan\u003c\/li\u003e \u003cli\u003eUnderstand and use media communications effectively\u003c\/li\u003e \u003cli\u003eEstablish and cultivate good media relationships\u003c\/li\u003e \u003cli\u003eNo matter what area of design or construction you work in,\u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003eCrisis Management will make a vital contribution to the overall health and survival of your business—because when it comes to the unexpected, preparation really is everything.\u003c\/p\u003e","brand":"Wiley","offers":[{"title":"Default Title","offer_id":47989005156581,"sku":"NP9780471354192","price":139.95,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1842\/7735\/files\/9780471354192.jpg?v=1761782399","url":"https:\/\/k12savings.com\/products\/crisis-management-isbn-9780471354192","provider":"K12savings","version":"1.0","type":"link"}