{"product_id":"communication-skills-for-nurses-isbn-9781118767528","title":"Communication Skills for Nurses","description":"\u003cp\u003eSurvive placements and practice with this essential guide for all student nurses.\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003eProviding words of wisdom and advice from real-life student nurses, \u003ci\u003eCommunication Skills for Nurses\u003c\/i\u003e is a handy, portable, and fun introduction to the key communication and interpersonal skills you’ll need on placement and as a registered nurse.\u003c\/p\u003e \u003cp\u003e\u003cb\u003eSpecial features:\u003c\/b\u003e\u003c\/p\u003e \u003cul\u003e \u003cli\u003eDeveloped by students, for students\u003c\/li\u003e \u003cli\u003eClear, straightforward, and jargon-free\u003c\/li\u003e \u003cli\u003eExplains how to use your interpersonal skills effectively, communicate with patients with specific conditions, and handle both criticisms and compliments\u003c\/li\u003e \u003cli\u003eFeatures tips and advice from real life nursing students\u003c\/li\u003e \u003cli\u003eExamples and questions based on real life nursing and healthcare situations\u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003ePREFACE vii\u003c\/p\u003e \u003cp\u003eINTRODUCTION ix\u003c\/p\u003e \u003cp\u003eACKNOWLEDGEMENTS xiii\u003c\/p\u003e \u003cp\u003e1 MODELS OF COMMUNICATION 1\u003cbr\u003e\u003ci\u003eby Claire Boyd and Janet Dare\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e2 TRANSACTIONAL ANALYSIS 9\u003cbr\u003e\u003ci\u003eby Claire Boyd and Janet Dare\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e3 METHODS OF COMMUNICATION 19\u003cbr\u003e\u003ci\u003eby Claire Boyd\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e4 PRESENTING YOURSELF AND YOUR ORGANISATION 41\u003cbr\u003e\u003ci\u003eby Janet Dare, edited by Claire Boyd\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e5 INTERPERSONAL SKILLS 47\u003cbr\u003e\u003ci\u003eby Janet Dare, edited by Claire Boyd\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e6 TEAM WORK AND THE MULTIDISCIPLINARY TEAM 55\u003cbr\u003e\u003ci\u003eby Janet Dare, edited by Claire Boyd\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e7 COMMUNICATION BARRIERS 61\u003cbr\u003e\u003ci\u003eby Janet Dare, edited by Claire Boyd\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e8 ACTIVE LISTENING 71\u003cbr\u003e\u003ci\u003eby Claire Boyd\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e9 ADMITTING PATIENTS 81\u003cbr\u003e\u003ci\u003eby Claire Boyd\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e10 SITUATION, BACKGROUND, ASSESSMENT, RESPONSE (SBAR) 105\u003cbr\u003e\u003ci\u003eby Claire Boyd\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e11 DOCUMENTATION 119\u003cbr\u003e\u003ci\u003eby Claire Boyd\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e12 MANAGING CRITICISM AND COMPLIMENTS 143\u003cbr\u003e\u003ci\u003eby Claire Boyd\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e13 COMMUNICATION SCENARIOS 159\u003cbr\u003e\u003ci\u003eby Janet Dare, edited by Claire Boyd\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e14 CARE AND COMPASSION IN NURSING 165\u003cbr\u003e\u003ci\u003eby Claire Boyd\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003eANSWERS TO ACTIVITIES AND TEST YOUR KNOWLEDGE 175\u003c\/p\u003e \u003cp\u003eINDEX 187\u003c\/p\u003e \u003cp\u003eAPPENDICES (SEE END OF CHAPTERS LISTED)\u003c\/p\u003e \u003cp\u003eAPPENDIX 1 HOSPITAL ADMISSION DOCUMENTATION (SEE CHAPTER 9) 93\u003c\/p\u003e \u003cp\u003eAPPENDIX 2 THE BRISTOL OBSERVATION CHART (SEE CHAPTER 10) 115\u003c\/p\u003e \u003cp\u003eAPPENDIX 3 OBSERVATION INFORMATION SHEET (SEE CHAPTER 10) 116\u003c\/p\u003e \u003cp\u003eAPPENDIX 4A AN SBAR PROMPT SHEET (SEE CHAPTER 10) 117\u003c\/p\u003e \u003cp\u003eAPPENDIX 4B THE SBAR COMMUNICATION TOOL IN POSTER FORMAT (SEE CHAPTER 10) 118\u003c\/p\u003e \u003cp\u003eAPPENDIX 5 CATHETERISATION CARE PLAN DOCUMENTATION (SEE CHAPTER 11) 126\u003c\/p\u003e \u003cp\u003eAPPENDIX 6 INTENTIONAL ROUNDING CHECKLIST TOOL FOR FALLS (SEE CHAPTER 11) 128\u003c\/p\u003e \u003cp\u003eAPPENDIX 7 FALLS RISK ASSESSMENT TOOL (SEE CHAPTER 11) 130\u003c\/p\u003e \u003cp\u003eAPPENDIX 8 ADULT PATIENT BEDRAIL RISK ASSESSMENT (SEE CHAPTER 11) 131\u003c\/p\u003e \u003cp\u003eAPPENDIX 9 DAILY PRESSURE ULCER RISK ASSESSMENT TOOL (SEE CHAPTER 11) 132\u003c\/p\u003e \u003cp\u003eAPPENDIX 10 REVISED VTE RISK ASSESSMENT AUDIT GUIDE (SEE CHAPTER 11) 136\u003c\/p\u003e \u003cp\u003e\u003cb\u003eClaire Boyd\u003c\/b\u003e is a Practice Development Trainer at North Bristol NHS Trust, Bristol, UK\u003c\/p\u003e \u003cp\u003e\u003cb\u003eJanet Dare\u003c\/b\u003e is a Practice Development Teacher at North Bristol NHS Trust, Bristol, UK\u003c\/p\u003e  \u003cp\u003e\u003cb\u003eSurvive this fundamental aspect of nursing care with this essential guide for all student nurses.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eProviding words of wisdom and tips from real student nurses, \u003ci\u003eCommunication Skills for Nurses\u003c\/i\u003e provides you with a quick, snappy overview of communication theories, skills and techniques – boosting your confidence, and enabling you to care for your patients with kindness and compassion.\u003c\/p\u003e \u003cp\u003e\u003cb\u003eSPECIAL FEATURES\u003c\/b\u003e\u003c\/p\u003e \u003cul\u003e \u003cli\u003eIncorporates quotes and tips from real-life students\u003c\/li\u003e \u003cli\u003eClear, straightforward and jargon-free\u003c\/li\u003e \u003cli\u003eExercises and self-test activities based on real-life nursing situations\u003c\/li\u003e \u003cli\u003eTies in with the NMC standards for pre-registration education and the Essential Skills Clusters\u003c\/li\u003e \u003cli\u003eIncorporates examples from different sectors of nursing, including adult, child and midwifery\u003c\/li\u003e \u003c\/ul\u003e","brand":"Wiley-Blackwell","offers":[{"title":"Default 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