{"product_id":"case-studies-in-project-program-and-organizational-project-management-isbn-9780470183885","title":"Case Studies in Project, Program, and Organizational Project Management","description":"The ever expanding market need for information on how to apply project management principles and the PMBOK® contents to day-to-day business situations has been met by our case studies book by Harold Kerzner. That book was a spin-off from and ancillary to his best selling text but has gained a life of its own beyond adopters of that textbook. All indications are that the market is hungry for more cases while our own need to expand the content we control, both in-print and online woudl benefit from such an expansion of project management \"case content\". The authors propose to produce a book of cases that compliment Kerzner's book. A book that offers cases beyond the general project management areas and into PMI®'s growth areas of program management and organizational project management. The book will be structured to follow the PMBOK in coverage so that it can not only be used to supplement project management courses, but also for self sudy and training courses for the PMP® Exam. \u003cp\u003e(PMI, PMBOK, PMP, and Project Management Professional are registered marks of the Project Management Institute, Inc.)\u003c\/p\u003e  \u003cb\u003ePart I: Case Studies in Project Management.\u003c\/b\u003e  \u003cp\u003e\u003cb\u003eChapter 1 Introduction.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eAaronSide Goes to Teams (\u003ci\u003eDragan Milosevic, Peerasit Patanakul, and Sabin Srivannaboon\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003eCocable Inc. (\u003ci\u003eJovana Riddle\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003eA RobustArm Industries’ SledgeHammer (\u003ci\u003eDragan Milosevic, Peerasit Patanakul, and Sabin Srivannaboon\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003eAnother Trojan Horse (\u003ci\u003eStevan Jovanovic\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003eCall a Truck (\u003ci\u003eDragan Milosevic, Peerasit Patanakul, and Sabin Srivannaboon\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003eThe Project Hand-off Method (\u003ci\u003eDragan Milosevic, Russ J. Matinelli, and James M. Waddell\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 2 Cultural Aspects of Project Management.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eEngineering Culture at Beck (\u003ci\u003eDragan Milosevic, Peerasit Patanakul, and Sabin Srivannaboon\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003eThe Jamming (\u003ci\u003eDragan Milosevic, Peerasit Patanakul, and Sabin Srivannaboon\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 3 Project Management Processes.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eSpecial Session (\u003ci\u003eSupachart Iamratanakul and Sabin Srivannaboon\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003eWaterfall Software Development (\u003ci\u003eOsman Osman\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003eExtreme Programming (\u003ci\u003eMani Ambalan\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003eDo You ZBB (\u003ci\u003eRabah Kamis\u003c\/i\u003e)?\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 4 Project Integration Management.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eAbacus Project (\u003ci\u003ePeerasit Patanakul and Jospeph Genduso\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003eTicketing System (\u003ci\u003eMathias Sunard\u003c\/i\u003ei).\u003c\/p\u003e \u003cp\u003eWRQ Software Development (\u003ci\u003ePeerasit Patanakul and Michael Adams\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 5 Project Scope Management.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eWorkshop: Project Definition (\u003ci\u003eDragan Milosevic, Peerasit Patanakul, and Sabin Srivannaboon\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003eWork Breakdown Structure as a Skeleton for Integration (\u003ci\u003eWilson Clark and Dragan Milosevic\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003eProject Anatomy (\u003ci\u003eJoakim Lillieskold and Lars Taxen\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003eRapid Prototyping (\u003ci\u003eStevan Jovanovic\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 6 Project Time Management.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eHow Long Does It Take to Catch a Fish – TAD (\u003ci\u003eFerra Weyhuni\u003c\/i\u003e)?\u003c\/p\u003e \u003cp\u003eWorkshop: The Jogging Line in Action (\u003ci\u003eDragan Z. Milosevic, Peerasit Patanakul, and Sabin Srivannaboon\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003eSequencing (\u003ci\u003eArt Cabanban\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003eThe Rolling Wave (\u003ci\u003eDan Itkes\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003eSchedule Accuracy (\u003ci\u003eDragan Z. Milosevic, Peerasit Patanakul, and Sabin Srivannaboon\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003eAtlasCom (\u003ci\u003eDragan Z. Milosevic, Peerasit Patanakul, and Sabin Srivannaboon\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003eWorkshop: The Milestone Chart (\u003ci\u003eDragan Z. Milosevic, Peerasit Patanakul, and Sabin Srivannaboon\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 7 Project Cost Management.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eThe Court House Disaster (\u003ci\u003eDragan Z. Milosevic, Peerasit Patanakul, and Sabin Srivannaboon\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003eBad Metrics for Earned Value (\u003ci\u003eDon Hallum\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003eThe Museum Company (\u003ci\u003eJovana Riddle\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003eWorkshop: Parametric Estimate (\u003ci\u003eDragan Z. Milosevic, Peerasit Patanakul, and Sabin Srivannaboon\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003eNo Bottom-Up Estimate, No Job (\u003ci\u003eDragan Z. Milosevic, Peerasit Patanakul, and Sabin Srivannaboon\u003c\/i\u003e)!\u003c\/p\u003e \u003cp\u003eEarned Tree Analysis (\u003ci\u003eDragan Z. Milosevic, Peerasit Patanakul, and Sabin Srivannaboon\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 8 Project Quality Management.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eRobots Fail Too (\u003ci\u003eFerra Weyhuni\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003eThe Black Belt that is Peaceful (\u003ci\u003eMarie Anne Lamb\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003eWorkshop: Project Quality Program (\u003ci\u003eDragan Z. Milosevic, Peerasit Patanakul, and Sabin Srivannaboon\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 9 Project Human Resource Management.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eThe Bully, Subversive, Prima Donna, etc. (\u003ci\u003eDiane Yates\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003eStartups Born with Conflict (\u003ci\u003ePriya Venugopal\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003eWe Do Not Speak the Same Language (\u003ci\u003eDiane Yates\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003eMy Job was to Integrate Two Cultures (\u003ci\u003eDragan Milosevic, Russ J. Matinelli, and James M. Waddell\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003eRate and Rank (\u003ci\u003eRhaba Khamis\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 10 Project Communication Management.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eThe Russians Join Us Late at Night (\u003ci\u003eDragan Milosevic, Russ J. Matinelli, and James M. Waddell\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003eQuest for Clear (\u003ci\u003eMathias Sunardi\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003eElectronic Medical Record (\u003ci\u003eMathius Sunardi and Abdi Mousa\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003eImproving Public Health Informatics (\u003ci\u003eAbdi Mousa\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003eA Simple Metric Goes a Long Way (\u003ci\u003eArt Cabanban\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003eExecutive Project Metrics (\u003ci\u003eDragan Z. Milosevic, Peerasit Patanakul, and Sabin Srivannaboon\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 11 Project Risk Management.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eRisk Policies in Project Russia (\u003ci\u003eDragan Z. Milosevic, Peerasit Patanakul, and Sabin Srivannaboon\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003eRisk under the Microscope (\u003ci\u003eFerra Weyahuni\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003eMonte Carlo in Italy (\u003ci\u003eMeghana Rao\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003eProbability and Impact (\u003ci\u003eJovana Riddle\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 12 Project Procurement Management.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eThe $30,000 Frigidaire (\u003ci\u003eDragan Z. Milosevic, Peerasit Patanakul, and Sabin Srivannaboon\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003eMountain of Iron, Mountain of Dollars (\u003ci\u003eWail Busaid\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart II: Case Studies in Program Management.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 13 Themes of Program Management.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eKPI (\u003ci\u003eSabin Srivannaboon, Dragan Z. Milosevic, and Peerasit Patanakul\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003eThe Bounding Box Boxes You (\u003ci\u003eSabin Srivannaboon, Dragan Z. Milosevic, and Peerasit Patanakul\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 14 Program Initiating Process.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eBusiness that Operated without Knowing Where Its profits Came from (\u003ci\u003eDragan Z. Milosevic, Peerasit Patanakul, and Sabin Srivannaboon\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003eMega Security® (\u003ci\u003eSabin Srivannaboon, Dragan Z. Milosevic, and Peerasit Patanakul\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 15 Program Planning Process.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eQuick Release (\u003ci\u003eDragan Z. Milosevic, Peerasit Patanakul, and Sabin Srivannaboon\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003eThe Budica Program (\u003ci\u003eDiane M. Yates and Dragan Z. Milosevic\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003eBest Practices Overview (\u003ci\u003eSabin Srivannaboon, Dragan Z. Milosevic, and Peerasit Patanakul\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003eExpected the Unexpected (\u003ci\u003eSabin Srivannaboon, Dragan Z. Milosevic, and Peerasit Patanakul\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 16 Program Executing Process.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eProgram Strike Zone (\u003ci\u003eSabin Srivannaboon, Dragan Z. Milosevic, and Peerasit Patanakul\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003eProgram Map (\u003ci\u003eSabin Srivannaboon, Dragan Z. Milosevic, and Peerasit Patanakul\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003eUsing Tools on a Mercedes (\u003ci\u003eSabin Srivannaboon and Dragan Z. Milosevic\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 17 Program Monitoring and Controlling Process.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eI Have Only Three Minutes a Month (\u003ci\u003eDragan Z. Milosevic, Russ J. Martinelli, and James M. Waddell\u003c\/i\u003e)!\u003c\/p\u003e \u003cp\u003eOSSOP (\u003ci\u003eSabin Srivannaboon, Dragan Z. Milosevic, and Peerasit Patanakul\u003c\/i\u003e)!\u003c\/p\u003e \u003cp\u003eThat Which Is Not Earned Is Never Valued (\u003ci\u003eSabin Srivannaboon, Dragan Z. Milosevic, and Peerasit Patanakul\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 18 Program Closing Process and Programs in Action.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eA Checklist (\u003ci\u003eSabin Srivannaboon, Dragan Z. Milosevic, and Peerasit Patanakul\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003eGeneral Public Hospital (\u003ci\u003ePeerasit Patanakul and Dragan Z. Milosevi\u003c\/i\u003e)\u003ci\u003e.\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003eAmerican Shogun (\u003ci\u003eBjoern Bierl and Andrea Hayes-Martinelli\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003ePlanet Orbits (\u003ci\u003ePeerasit Patanakul and Dragan Z. Milosevic\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003eConSoul Software (\u003ci\u003eAndrea Hayes-Martinelli and Dragan Z. Milosevic\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart III: Case Studies in Organizational Project Management.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 19 Alignment and Portfolio Management.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eLorryMer Information Technology (\u003ci\u003eSabin Srivannaboon and Dragan Z. Milosevic\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003eWho Owns the Portfolio (\u003ci\u003eDragan Z. Milosevic and Peerasit Patanakul\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003eOur Portfolio Stinks (\u003ci\u003eDragan Z. Milosevic, Peerasit Patanakul, and Sabin Srivannaboon\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 20 Standardized Methodologies.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eStandardized Program Risk Management (\u003ci\u003ePeerasit Patanakul, Sabin Srivannaboon, and Dragan Z. Milosevic\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003eGo with the Template Always (\u003ci\u003eMurugappan Chettiar\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003eWe Do Not Need Standard Methodology (\u003ci\u003ePeerasit Patanakul, Sabin Srivannaboon, and Dragan Z. Milosevic\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003eJoy Knows How to Defend (\u003ci\u003eDragan Z. Milosevic, Peerasit Patanakul, and Sabin Srivannaboon\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 21 Competencies of Project Managers and Project Management Office (PMO).\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eThey Are Business Leader at Spotlight Corporation (\u003ci\u003ePeerasit Patanakul and Dragan Z. Milosevic\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003eThe Program Management Office (\u003ci\u003eSabin Srivannaboon and Dragan Z. Milosevic\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003eWe Go One Step at a Time (\u003ci\u003eJames Schneidmuller and Peerasit Patanakul\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 22 Information Systems, Organization, and Metrics.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eIs It Information Systems That We Need (\u003ci\u003ePeerasit Patanakul and Sung Han\u003c\/i\u003e)?\u003c\/p\u003e \u003cp\u003eSpreadsheet is Everything (\u003ci\u003ePeerasit Patanakul, Sabin Srivannaboon, and Dragan Z. Milosevic\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003eR\u0026amp;D and Operations: How to Make Them Talk (\u003ci\u003ePriya Venugopal\u003c\/i\u003e)?\u003c\/p\u003e \u003cp\u003eBluedogs USA (\u003ci\u003eNicolas Charpenel\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003ePoint of Contact (\u003ci\u003ePeerasit Patanakul, Sabin Srivannaboon, and Dragan Z. Milosevic\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 23 Organizational Culture and Project Culture.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eWhat Help Us Come This Far (\u003ci\u003ePeerasit Patanakul, Sabin Srivannaboon, and Dragan Z. Milosevic\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003eIs It Standard Methodology That We Need (\u003ci\u003ePeerasit Patanakul, Sabin Srivannaboon, and Dragan Z. Milosevic\u003c\/i\u003e)?\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 24 Organizational Project Management in Action.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eLet’s Go All The Way (\u003ci\u003eJames Staffan and Peerasit Patanakul\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003eAre We Ready for Project Portfolio Management (\u003ci\u003eBrian McCabe and Peerasit Patanakul\u003c\/i\u003e).\u003c\/p\u003e \u003cp\u003eINDEX.\u003c\/p\u003e  \u003cp\u003eDRAGAN Z. MILOSEVIC, PhD, PMP, is a retired Professor of Engineering and Technology Management from Portland State University (Oregon). He is a consultant with Rapidinnovation and has worked with companies including Intel, Hewlett-Packard, Boeing, and DaimlerChrysler. He is the author of the Project Management ToolBox (Wiley), which was awarded the 2005 David Cleland Award from PMI.\u003c\/p\u003e \u003cp\u003ePEERASIT PATANAKUL, PhD, is an Assistant Professor in the School of Technology Management, Stevens Institute of Technology (New Jersey), who has taught and conducted research with several leading companies in the high technology, financial, and telecommunications industries. He has received research grants from NASA and PMI. His works have been published in several international journals and books. Peerasit was a recipient of the prestigious 2007 Transactions Publication Award from IEEE Engineering Management Society.\u003c\/p\u003e \u003cp\u003eSABIN SRIVANNABOON, PhD, is the Assistant Head of Human Resource Management Program and a faculty member at Sasin GIBA of Chulalongkorn University (Thailand). Prior to joining Sasin, Sabin worked as a program manager for RadiSys and Tektronix, where he was responsible for new product introduction and product redesign projects. Sabin won the 2006 Paper of the Year Award, given by PMI Educational Foundation to recognize excellence in project management research.\u003c\/p\u003e  \u003cp\u003eBusiness \u0026amp; Economics\/Project Management\u003c\/p\u003e \u003cp\u003e\"What makes this book especially appealing as a learning tool is its content organization that allows readers to focus selectively on issues in specific areas, such as the nine knowledge areas of PMI's PMBOK® Guide, or a program life-cycle phase, or best practices related to PMI's OPM3®.\"—Hans Thamhain, PMP, PhD Bentley College\u003c\/p\u003e \u003cp\u003e\"This wide-ranging book will serve the needs of its readers in many ways by addressing multiple knowledge areas as well as describing best practices beyond any specific area. Furthermore, it addresses one of the most timely (and least understood) areas in the field—the hierarchical perspective of project, program, and organization.\"—Aaron Shenahr, PhD, Rutgers Business School\u003c\/p\u003e \u003cp\u003eA unique, detailed guide to project management through real-life case studies\u003c\/p\u003e \u003cp\u003eAs the application of project management techniques expands to include day-to-day business operations, students and professionals are recognizing the need to develop the skills necessary to meet this growing trend. To help accelerate and enrich learning of the changes taking place in project management use in business, this valuable reference provides real-world guidance to project managers on the job, and supports college texts covering project management and related areas of study by examining actual case examples from different industries in diverse knowledge areas. This book:\u003c\/p\u003e \u003cul\u003e \u003cli\u003e \u003cp\u003eFollows the established guidelines set in A Guide to the Project Management Body of Knowledge (PMBOK® Guide)—Fourth Edition by the Project Management Institute (PMI)\u003c\/p\u003e \u003c\/li\u003e \u003cli\u003e \u003cp\u003eIncludes exploration of new areas of standard development, such as program management and OPM3® (Organizational Project Management Maturity Model)\u003c\/p\u003e \u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003eCase Studies in Project, Program, and Organizational Project Management fills a void in the management field by being the first book of its kind to comprehensively arrange case studies into clearly defined categories to effectively deliver important lessons and concepts from a real-world perspective.\u003c\/p\u003e","brand":"Wiley","offers":[{"title":"Default Title","offer_id":47988890370277,"sku":"NP9780470183885","price":100.95,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1842\/7735\/files\/9780470183885.jpg?v=1761781937","url":"https:\/\/k12savings.com\/products\/case-studies-in-project-program-and-organizational-project-management-isbn-9780470183885","provider":"K12savings","version":"1.0","type":"link"}