{"product_id":"business-continuity-management-isbn-9780470430347","title":"Business Continuity Management","description":"\u003cp\u003e\u003cb\u003ePRAISE FOR Business Continuity Management\u003c\/b\u003e\t \t \u003c\/p\u003e\u003cp\u003eFew businesses can afford to shut down for an extended period of time, regardless of the cause. If the past few years have taught us anything, it's that disaster can strike in any shape, at any time. Be prepared with the time-tested strategies in \u003ci\u003eBusiness Continuity Management: Building an Effective Incident Management Plan\u003c\/i\u003e and protect your employees while ensuring your company survives the unimaginable. \u003c\/p\u003e\u003cp\u003eWritten by Michael Blyth—one of the world's foremost consultants in the field of business contingency management—this book provides cost-conscious executives with a structured, sustainable, and time-tested blueprint toward developing an individualized strategic business continuity program. This timely book urges security managers, HR directors, program managers, and CEOs to manage nonfinancial crises to protect your company and its employees. Discussions include: \u003c\/p\u003e\u003cul\u003e \u003cli\u003eIncident management versus crisis response\u003c\/li\u003e \u003cli\u003eCrisis management structures\u003c\/li\u003e \u003cli\u003eCrisis flows and organizational responses\u003c\/li\u003e \u003cli\u003eLeveraging internal and external resources\u003c\/li\u003e \u003cli\u003eEffective crisis communications\u003c\/li\u003e \u003cli\u003eClear decision-making authorities\u003c\/li\u003e \u003cli\u003eTrigger plans and alert states\u003c\/li\u003e \u003cli\u003eTraining and resources\u003c\/li\u003e\t \u003cli\u003eDesigning and structuring policies and plans\u003c\/li\u003e \u003cli\u003eMonitoring crisis management programs\u003c\/li\u003e \u003cli\u003eStages of disasters\u003c\/li\u003e \u003cli\u003eEmergency preparedness\u003c\/li\u003e \u003cli\u003eEmergency situation management\u003c\/li\u003e \u003cli\u003eCrisis Leadership\u003c\/li\u003e \u003cli\u003eOver 40 different crisis scenarios\u003c\/li\u003e\t \t\u003c\/ul\u003e\t \t \u003cp\u003eDeveloping and utilizing a business continuity plan protects your company, its personnel, facilities, materials, and activities from the broad spectrum of risks that face businesses and government agencies on a daily basis, whether at home or internationally. \u003ci\u003eBusiness Continuity Management\u003c\/i\u003e presents concepts that can be applied in part, or full, to your business, regardless of its size or number of employees. The comprehensive spectrum of useful concepts, approaches and systems, as well as specific management guidelines and report templates for over forty risk types, will enable you to develop and sustain a continuity management plan essential to compete, win, and safely operate within the complex and fluid global marketplace. \u003c\/p\u003e\u003cp\u003ePreface xv\u003c\/p\u003e \u003cp\u003eAbout the Web Site xxi\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 1 \u003c\/b\u003e\u003cb\u003eBusiness Continuity Management Plan 1\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eCrisis Management 4\u003c\/p\u003e \u003cp\u003eThe Value 5\u003c\/p\u003e \u003cp\u003eCommon Failings 7\u003c\/p\u003e \u003cp\u003eBusiness Continuity Goals 9\u003c\/p\u003e \u003cp\u003eDefining a Crisis 10\u003c\/p\u003e \u003cp\u003eMapping Risks 11\u003c\/p\u003e \u003cp\u003eCritical Dependencies 12\u003c\/p\u003e \u003cp\u003eTactical Risk Evaluations 13\u003c\/p\u003e \u003cp\u003eDetermining Risk Tolerances 15\u003c\/p\u003e \u003cp\u003eIncident Response versus Crisis Management 15\u003c\/p\u003e \u003cp\u003eStages of Incident Management and Crisis Response 17\u003c\/p\u003e \u003cp\u003eUnderstanding Risk 17\u003c\/p\u003e \u003cp\u003eImmediate Response and Impact Levels 21\u003c\/p\u003e \u003cp\u003eRisk Management 22\u003c\/p\u003e \u003cp\u003eResponse Trigger Points 24\u003c\/p\u003e \u003cp\u003eDecision and Authority Matrixes 27\u003c\/p\u003e \u003cp\u003eStructuring Business Continuity Management Plans 29\u003c\/p\u003e \u003cp\u003eResourcing 33\u003c\/p\u003e \u003cp\u003eDesign and Development 36\u003c\/p\u003e \u003cp\u003eIntegrated and Compartmentalized Policies 39\u003c\/p\u003e \u003cp\u003eReporting and Record Keeping 39\u003c\/p\u003e \u003cp\u003eImplementing the Business Continuity Management Plan 39\u003c\/p\u003e \u003cp\u003eThe Communications Plan 47\u003c\/p\u003e \u003cp\u003eOrganizational Interface Plans 53\u003c\/p\u003e \u003cp\u003eMedical Response and Repatriation Plan 58\u003c\/p\u003e \u003cp\u003ePublic Relations Plan 59\u003c\/p\u003e \u003cp\u003eResource and Procurement Management Plans 62\u003c\/p\u003e \u003cp\u003eProject Initiation Plans 67\u003c\/p\u003e \u003cp\u003eBusiness Recovery Plans 68\u003c\/p\u003e \u003cp\u003ePostincident Reviews 74\u003c\/p\u003e \u003cp\u003eSummary 75\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 2 \u003c\/b\u003e\u003cb\u003eIncident Management Plan 77\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eIncident Management versus Crisis Response 78\u003c\/p\u003e \u003cp\u003ePrinciples of Incident Management 79\u003c\/p\u003e \u003cp\u003eIncident Management Plan Risk or Threat Overview 80\u003c\/p\u003e \u003cp\u003eObjectives of the Incident Management Plan 80\u003c\/p\u003e \u003cp\u003eIncident Management Sequence 81\u003c\/p\u003e \u003cp\u003eCrisis Management Flow 82\u003c\/p\u003e \u003cp\u003eIncident Management Sequencing 82\u003c\/p\u003e \u003cp\u003eIncident Management Stages 84\u003c\/p\u003e \u003cp\u003eMacro and Micro Crises 85\u003c\/p\u003e \u003cp\u003eUnderstanding the Incident Management Plan Needs 86\u003c\/p\u003e \u003cp\u003eIncident Management Plan Design and Implementation 90\u003c\/p\u003e \u003cp\u003eDesign and Development 91\u003c\/p\u003e \u003cp\u003eReviewing and Testing 92\u003c\/p\u003e \u003cp\u003eAdjustment and Implementation 92\u003c\/p\u003e \u003cp\u003eIncident Management Plan Policies and Procedures 93\u003c\/p\u003e \u003cp\u003eInformation Security 94\u003c\/p\u003e \u003cp\u003eResourcing the Incident Management Plan 94\u003c\/p\u003e \u003cp\u003eStructuring Incident Management Plans 95\u003c\/p\u003e \u003cp\u003eIncident Management Plan Policies and Instructions 96\u003c\/p\u003e \u003cp\u003eIncident Management Plan Cover Letter 97\u003c\/p\u003e \u003cp\u003eImmediate Resource Mapping 98\u003c\/p\u003e \u003cp\u003eIncident Management Plan Communications and Tactical Resource Plan 99\u003c\/p\u003e \u003cp\u003eInitial Verbal Reporting 101\u003c\/p\u003e \u003cp\u003eIncident Management Plan Decision and Authority Matrix 102\u003c\/p\u003e \u003cp\u003eIncident Management Plan Alert States and Trigger Response Plans 102\u003c\/p\u003e \u003cp\u003eAlert Notification Systems 106\u003c\/p\u003e \u003cp\u003eIncident Management Plan Information Capture Reports 107\u003c\/p\u003e \u003cp\u003eIncident Management Plan Crisis Response Guidelines 107\u003c\/p\u003e \u003cp\u003eDestruction Plans 108\u003c\/p\u003e \u003cp\u003eIncident Management Plan Risk Assessments 109\u003c\/p\u003e \u003cp\u003eSummary 109\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 3 \u003c\/b\u003e\u003cb\u003eCrisis Management Structures 111\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eInterorganizational Management 112\u003c\/p\u003e \u003cp\u003eCrisis Leadership 114\u003c\/p\u003e \u003cp\u003eOrganizational Crisis Leadership 116\u003c\/p\u003e \u003cp\u003eApproach Methodologies 117\u003c\/p\u003e \u003cp\u003eEducation and Training 118\u003c\/p\u003e \u003cp\u003eSupporting Crisis Management Groups 119\u003c\/p\u003e \u003cp\u003eResponse Buildups 121\u003c\/p\u003e \u003cp\u003eCrisis Management Structures 122\u003c\/p\u003e \u003cp\u003eCorporate Crisis Response Team 123\u003c\/p\u003e \u003cp\u003eCountry Crisis Response Team 124\u003c\/p\u003e \u003cp\u003eProgram Incident Response Team 125\u003c\/p\u003e \u003cp\u003eProject Incident Response Team 126\u003c\/p\u003e \u003cp\u003eSpecial Response Teams 126\u003c\/p\u003e \u003cp\u003eComposition of Crisis Response Teams 127\u003c\/p\u003e \u003cp\u003eCrisis Management Team Commander 128\u003c\/p\u003e \u003cp\u003eCrisis Team Coordinator 129\u003c\/p\u003e \u003cp\u003ePhysical and Risk Security Manager 129\u003c\/p\u003e \u003cp\u003eTechnical Security Manager 130\u003c\/p\u003e \u003cp\u003eSpecial Response Team Leader 130\u003c\/p\u003e \u003cp\u003eAdministration Manager 130\u003c\/p\u003e \u003cp\u003eIntelligence or Information Officer 131\u003c\/p\u003e \u003cp\u003eLiaison Officer 131\u003c\/p\u003e \u003cp\u003eCommunications Manager 132\u003c\/p\u003e \u003cp\u003ePublic Relations Officer 132\u003c\/p\u003e \u003cp\u003eLegal Counsel 133\u003c\/p\u003e \u003cp\u003eHuman Resources Department 133\u003c\/p\u003e \u003cp\u003eHealth and Safety Department 134\u003c\/p\u003e \u003cp\u003eStress Trauma Adviser 134\u003c\/p\u003e \u003cp\u003eReception Team Manager 134\u003c\/p\u003e \u003cp\u003eFinance Officer 135\u003c\/p\u003e \u003cp\u003eInvestor Relations Officer 135\u003c\/p\u003e \u003cp\u003eIncident Management Structures 136\u003c\/p\u003e \u003cp\u003eCrisis Control Center 137\u003c\/p\u003e \u003cp\u003eMonitoring Crisis Management Programs 138\u003c\/p\u003e \u003cp\u003eSummary 139\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 4 \u003c\/b\u003e\u003cb\u003eScope of Risk 141\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eSecurity and Safety Awareness 144\u003c\/p\u003e \u003cp\u003eCrisis Management Training 145\u003c\/p\u003e \u003cp\u003eStages of Disasters 145\u003c\/p\u003e \u003cp\u003eMan-Made Risks 146\u003c\/p\u003e \u003cp\u003eEspionage or Information Security Breach 147\u003c\/p\u003e \u003cp\u003eKidnappings and Ransoms 149\u003c\/p\u003e \u003cp\u003eHostage and Hijacking Situations 152\u003c\/p\u003e \u003cp\u003eDomestic Terrorism (Monkey Wrenching) 153\u003c\/p\u003e \u003cp\u003ePower Blackouts 157\u003c\/p\u003e \u003cp\u003eRoad Traffic Accidents 158\u003c\/p\u003e \u003cp\u003eComplaints 159\u003c\/p\u003e \u003cp\u003eMuggings or Robberies 160\u003c\/p\u003e \u003cp\u003eMissing Persons 160\u003c\/p\u003e \u003cp\u003eCivil Unrest 161\u003c\/p\u003e \u003cp\u003eArrest and Detention 162\u003c\/p\u003e \u003cp\u003ePending Arrest or Detention and Exit Denial 163\u003c\/p\u003e \u003cp\u003eLoss of Sensitive or High-Value Equipment 164\u003c\/p\u003e \u003cp\u003eUnexploded Ordnance and Mines 165\u003c\/p\u003e \u003cp\u003eIndirect or Direct Fire Attacks 166\u003c\/p\u003e \u003cp\u003eSuspect Calls 167\u003c\/p\u003e \u003cp\u003eWorkplace Violence 168\u003c\/p\u003e \u003cp\u003eThreats, Coercion, and Extortion 171\u003c\/p\u003e \u003cp\u003eFacility Intrusion 172\u003c\/p\u003e \u003cp\u003eChemical, Biological, or Radiological Threats 173\u003c\/p\u003e \u003cp\u003eSmall Arms Fire 175\u003c\/p\u003e \u003cp\u003eComplex or Armed Attacks 175\u003c\/p\u003e \u003cp\u003eMedical Emergencies 176\u003c\/p\u003e \u003cp\u003eRepatriations of Remains 177\u003c\/p\u003e \u003cp\u003eExplosive Attacks or Sabotage 179\u003c\/p\u003e \u003cp\u003eSuspect Packages and Letters 180\u003c\/p\u003e \u003cp\u003eBomb Threats 181\u003c\/p\u003e \u003cp\u003eVehicle-Borne Improvised Explosive Devices 182\u003c\/p\u003e \u003cp\u003eSabotage 183\u003c\/p\u003e \u003cp\u003eFamily Liaison 183\u003c\/p\u003e \u003cp\u003eMedia Management 184\u003c\/p\u003e \u003cp\u003eComputer-Related Incidents 185\u003c\/p\u003e \u003cp\u003eDisciplinary Issues 186\u003c\/p\u003e \u003cp\u003eOffice, Facility, or Hotel Fires 187\u003c\/p\u003e \u003cp\u003eLabor Disputes 189\u003c\/p\u003e \u003cp\u003eNatural Risks 190\u003c\/p\u003e \u003cp\u003eFloods 191\u003c\/p\u003e \u003cp\u003eEarthquakes 192\u003c\/p\u003e \u003cp\u003ePandemics 193\u003c\/p\u003e \u003cp\u003eTsunamis (Tidal Waves) 193\u003c\/p\u003e \u003cp\u003eHurricanes and Tornadoes 194\u003c\/p\u003e \u003cp\u003eVolcanoes 195\u003c\/p\u003e \u003cp\u003eSandstorms 196\u003c\/p\u003e \u003cp\u003eLandslides 196\u003c\/p\u003e \u003cp\u003eForest Fires 197\u003c\/p\u003e \u003cp\u003eSummary 199\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 5 \u003c\/b\u003e\u003cb\u003eIncident Response Guidelines 201\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eVehicle-Borne IED Incident Management 204\u003c\/p\u003e \u003cp\u003eIncident Management Guidelines 204\u003c\/p\u003e \u003cp\u003eCasualty Incident Management 206\u003c\/p\u003e \u003cp\u003eIncident Management Guidelines 206\u003c\/p\u003e \u003cp\u003eMissing Person Incident Management 208\u003c\/p\u003e \u003cp\u003eIncident Management Guidelines 208\u003c\/p\u003e \u003cp\u003eRoad Traffic Accident Incident Management Data Call 210\u003c\/p\u003e \u003cp\u003eIncident Management Guidelines 210\u003c\/p\u003e \u003cp\u003eFacility Physical Security Breach Incident Management 212\u003c\/p\u003e \u003cp\u003eIncident Management Guidelines 212\u003c\/p\u003e \u003cp\u003eKidnapping and Ransom Incident Management 214\u003c\/p\u003e \u003cp\u003eIncident Management Guidelines 214\u003c\/p\u003e \u003cp\u003eMedia Management Incident Management 216\u003c\/p\u003e \u003cp\u003eIncident Management Guidelines 216\u003c\/p\u003e \u003cp\u003eDetention and Arrest Incident Management 218\u003c\/p\u003e \u003cp\u003eIncident Management Guidelines 218\u003c\/p\u003e \u003cp\u003eHostage Situation Incident Management 220\u003c\/p\u003e \u003cp\u003eIncident Management Guidelines 220\u003c\/p\u003e \u003cp\u003eSuspect Call Incident Management 222\u003c\/p\u003e \u003cp\u003eIncident Management Guidelines 222\u003c\/p\u003e \u003cp\u003eCivil Unrest Incident Management 223\u003c\/p\u003e \u003cp\u003eIncident Management Guidelines 223\u003c\/p\u003e \u003cp\u003eUnexploded Ordnance or Suspect Package Incident Management 225\u003c\/p\u003e \u003cp\u003eIncident Management Guidelines 225\u003c\/p\u003e \u003cp\u003eSuspect Letter Incident Management 228\u003c\/p\u003e \u003cp\u003eIncident Management Guidelines 228\u003c\/p\u003e \u003cp\u003eDestruction of Sensitive Materials Incident Management 230\u003c\/p\u003e \u003cp\u003eIncident Management Guidelines 230\u003c\/p\u003e \u003cp\u003eRepatriation Incident Management 232\u003c\/p\u003e \u003cp\u003eIncident Management Guidelines 232\u003c\/p\u003e \u003cp\u003eDomestic Terrorism or Special-Interest Groups Incident Management 236\u003c\/p\u003e \u003cp\u003eIncident Management Guidelines 236\u003c\/p\u003e \u003cp\u003eEspionage Incident Management 238\u003c\/p\u003e \u003cp\u003eIncident Management Guidelines 238\u003c\/p\u003e \u003cp\u003eSite Occupation or Sit-Ins Incident Management 239\u003c\/p\u003e \u003cp\u003eIncident Management Guidelines 239\u003c\/p\u003e \u003cp\u003eSabotage Incident Management 241\u003c\/p\u003e \u003cp\u003eIncident Management Guidelines 241\u003c\/p\u003e \u003cp\u003eDemonstrations Incident Management 243\u003c\/p\u003e \u003cp\u003eIncident Management Guidelines 243\u003c\/p\u003e \u003cp\u003ePending Detention or Exit Denial Incident Management 245\u003c\/p\u003e \u003cp\u003eIncident Management Guidelines 245\u003c\/p\u003e \u003cp\u003eComplaints Incident Management 247\u003c\/p\u003e \u003cp\u003eIncident Management Guidelines 247\u003c\/p\u003e \u003cp\u003eBlackouts and Power Loss Incident Management 249\u003c\/p\u003e \u003cp\u003eIncident Management Guidelines 249\u003c\/p\u003e \u003cp\u003eLoss of Sensitive or High-Value Materials Incident Management 250\u003c\/p\u003e \u003cp\u003eIncident Management Guidelines 250\u003c\/p\u003e \u003cp\u003eIndirect Fire and Direct Fire Attacks Incident Management 251\u003c\/p\u003e \u003cp\u003eIncident Management Guidelines 251\u003c\/p\u003e \u003cp\u003eWorkplace Violence Incident Management 253\u003c\/p\u003e \u003cp\u003eIncident Management Guidelines 253\u003c\/p\u003e \u003cp\u003eChemical, Biological, or Radiological Attack Incident Management 254\u003c\/p\u003e \u003cp\u003eIncident Management Guidelines 254\u003c\/p\u003e \u003cp\u003eComplex Attack Incident Management 256\u003c\/p\u003e \u003cp\u003eIncident Management Guidelines 256\u003c\/p\u003e \u003cp\u003eFamily Liaison Incident Management 257\u003c\/p\u003e \u003cp\u003eIncident Management Guidelines 257\u003c\/p\u003e \u003cp\u003eOffice, Facility, or Hotel Fires Incident Management 259\u003c\/p\u003e \u003cp\u003eIncident Management Guidelines 259\u003c\/p\u003e \u003cp\u003eThreats, Coercion, and Intimidation Incident Management 261\u003c\/p\u003e \u003cp\u003eIncident Management Guidelines 261\u003c\/p\u003e \u003cp\u003eMugging or Robbery Incident Management 263\u003c\/p\u003e \u003cp\u003eIncident Management Guidelines 263\u003c\/p\u003e \u003cp\u003eSmall Arms Fire Incident Management 265\u003c\/p\u003e \u003cp\u003eIncident Management Guidelines 265\u003c\/p\u003e \u003cp\u003eFloods and Tidal Waves Incident Management 267\u003c\/p\u003e \u003cp\u003eIncident Management Guidelines 267\u003c\/p\u003e \u003cp\u003eEarthquakes Incident Management 269\u003c\/p\u003e \u003cp\u003eIncident Management Guidelines 269\u003c\/p\u003e \u003cp\u003ePandemics Incident Management 271\u003c\/p\u003e \u003cp\u003eIncident Management Guidelines 271\u003c\/p\u003e \u003cp\u003eHurricanes and Tornadoes Incident Management 273\u003c\/p\u003e \u003cp\u003eIncident Management Guidelines 273\u003c\/p\u003e \u003cp\u003eVolcanoes Incident Management 275\u003c\/p\u003e \u003cp\u003eIncident Management Guidelines 275\u003c\/p\u003e \u003cp\u003eSandstorms Incident Management 277\u003c\/p\u003e \u003cp\u003eIncident Management Guidelines 277\u003c\/p\u003e \u003cp\u003eLandslides Incident Management 279\u003c\/p\u003e \u003cp\u003eIncident Management Guidelines 279\u003c\/p\u003e \u003cp\u003eForest Fires and Brush Fires Incident Management 281\u003c\/p\u003e \u003cp\u003eIncident Management Guidelines 281\u003c\/p\u003e \u003cp\u003eSummary 283\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 6 \u003c\/b\u003e\u003cb\u003eCrisis Information Capture Reports 285\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eImmediate Verbal Reporting (SAD CHALETS) 288\u003c\/p\u003e \u003cp\u003eSerious Incident Reporting 288\u003c\/p\u003e \u003cp\u003eSerious Incident Report Incident Management Data Call 290\u003c\/p\u003e \u003cp\u003eIncident Management Plan Risk Assessment Reports 291\u003c\/p\u003e \u003cp\u003eIMP Risk Assessment Report Incident Management Data Call 292\u003c\/p\u003e \u003cp\u003eSample Crisis Information Capture Reports 293\u003c\/p\u003e \u003cp\u003eVehicle-Borne IED Incident Management Data Call 294\u003c\/p\u003e \u003cp\u003eCasualty or Injury Incident Management Data Call 295\u003c\/p\u003e \u003cp\u003eMissing Persons Incident Management Data Call 297\u003c\/p\u003e \u003cp\u003eRoad Traffic Accident Incident Management Data Call 299\u003c\/p\u003e \u003cp\u003eFacility Physical Security Breach Incident Management Data Call 303\u003c\/p\u003e \u003cp\u003eKidnapping and Ransom Incident Management Data Call 305\u003c\/p\u003e \u003cp\u003eMedia Management Incident Management Data Call 307\u003c\/p\u003e \u003cp\u003eDetention or Arrest Incident Management Data Call 308\u003c\/p\u003e \u003cp\u003eHostage Situation Incident Management Data Call 310\u003c\/p\u003e \u003cp\u003eSuspect Call Incident Management Data Call 312\u003c\/p\u003e \u003cp\u003eCivil Unrest Incident Management Data Call 313\u003c\/p\u003e \u003cp\u003eUnexploded Ordnance or Suspect Package Incident Management Data Call 314\u003c\/p\u003e \u003cp\u003eSuspect Letter Incident Management Data Call 315\u003c\/p\u003e \u003cp\u003eDestruction Plan Incident Management Data Call 316\u003c\/p\u003e \u003cp\u003eRepatriation Incident Management Data Call 317\u003c\/p\u003e \u003cp\u003eInformation Security Breach Incident Management Data Call 318\u003c\/p\u003e \u003cp\u003eDomestic Terrorism or Special-Interest Groups Incident Management Data Call 319\u003c\/p\u003e \u003cp\u003eComplaints Incident Management Data Call 321\u003c\/p\u003e \u003cp\u003eMugging or Robbery Incident Management Data Call 322\u003c\/p\u003e \u003cp\u003ePending Detention and Exit Denial Incident Management Data Call 323\u003c\/p\u003e \u003cp\u003eLoss of Sensitive or High-Value Materials Incident Management Data Call 325\u003c\/p\u003e \u003cp\u003eIndirect or Direct Fire Attacks Incident Management Data Call 327\u003c\/p\u003e \u003cp\u003eWorkplace Violence Incident Management Data Call 328\u003c\/p\u003e \u003cp\u003eThreats, Coercion, or Intimidation Incident Management Data Call 329\u003c\/p\u003e \u003cp\u003eChemical, Biological, or Radiological Threats Incident Management Data Call 330\u003c\/p\u003e \u003cp\u003eSmall Arms Fire Incident Management Data Call 332\u003c\/p\u003e \u003cp\u003eComplex Attack Incident Management Data Call 333\u003c\/p\u003e \u003cp\u003eExplosive Attack or Sabotage Incident Management Data Call 335\u003c\/p\u003e \u003cp\u003eFamily Liaison Incident Management Data Call 336\u003c\/p\u003e \u003cp\u003eComputer-Related Incidents Incident Management Data Call 337\u003c\/p\u003e \u003cp\u003eDisciplinary Issues Incident Management Data Call 338\u003c\/p\u003e \u003cp\u003eOffice, Facility, or Hotel Fires Incident Management Data Call 339\u003c\/p\u003e \u003cp\u003eEspionage Incident Management Data Call 341\u003c\/p\u003e \u003cp\u003eSite Occupation Incident Management Data Call 342\u003c\/p\u003e \u003cp\u003eDemonstrations Incident Management Data Call 343\u003c\/p\u003e \u003cp\u003eBlackouts and Power Loss Incident Management Data Call 345\u003c\/p\u003e \u003cp\u003eFloods or Tidal Waves Incident Management Data Call 346\u003c\/p\u003e \u003cp\u003eEarthquakes Incident Management Data Call 347\u003c\/p\u003e \u003cp\u003ePandemics Incident Management Data Call 348\u003c\/p\u003e \u003cp\u003eHurricanes and Tornadoes Incident Management Data Call 349\u003c\/p\u003e \u003cp\u003eVolcanic Eruptions Incident Management Data Call 350\u003c\/p\u003e \u003cp\u003eSandstorms Incident Management Data Call 352\u003c\/p\u003e \u003cp\u003eLandslides Incident Management Data Call 353\u003c\/p\u003e \u003cp\u003eForest Fires or Brush Fires Incident Management Data Call 354\u003c\/p\u003e \u003cp\u003eSummary 356\u003c\/p\u003e \u003cp\u003eAcknowledgments 357\u003c\/p\u003e \u003cp\u003eIndex 359\u003c\/p\u003e  \u003cp\u003e\u003cb\u003eMICHAEL BLYTH\u003c\/b\u003e is Director of Risk Strategies for RSM Consulting, a risk management and training company. He holds a master's degree in security management and has eighteen years of management and operational experience within over thirty-two countries, providing strategic advisory services and management training for large multinationals and government agencies. He is highly experienced in providing corporate risk mitigation and vulnerability assessments, multi-billion dollar market entry program risk solutions and national crisis management plans, as well as a wide spectrum of strategic policies and plans within high-risk environments for ambassadors, major oil and gas programs, development organizations and communications network corporations. He can be contacted at: Mike.Blyth@RSMConsulting.us   \u003cb\u003eBusiness Continuity Management: Building an Effective Incident Management Plan\u003c\/b\u003e  \u003c\/p\u003e\u003cp\u003eFew businesses can afford to shut down for an extended period of time, regardless of the cause. If the past few years have taught us anything, it's that disaster can strike in any shape, at any time. Be prepared with the time-tested strategies in \u003ci\u003eBusiness Continuity Management: Building an Effective Incident Management Plan\u003c\/i\u003e and protect your employees while ensuring your company survives the unimaginable.\u003c\/p\u003e \u003cp\u003eWritten by Michael Blyth-one of the world's foremost consultants in the field of business contingency management-this book provides cost-conscious executives with a structured, sustainable, and time-tested blueprint toward developing an individualized strategic business continuity program. This timely book urges security managers, HR directors, program managers, and CEOs to manage nonfinancial crises to protect your company and its employees. Discussions include:\u003c\/p\u003e \u003cul\u003e \u003cli\u003e \u003cp\u003eIncident management versus crisis response\u003c\/p\u003e \u003c\/li\u003e \u003cli\u003e \u003cp\u003eCrisis management structures\u003c\/p\u003e \u003c\/li\u003e \u003cli\u003e \u003cp\u003eCrisis flows and organizational responses\u003c\/p\u003e \u003c\/li\u003e \u003cli\u003e \u003cp\u003eLeveraging internal and external resources\u003c\/p\u003e \u003c\/li\u003e \u003cli\u003e \u003cp\u003eEffective crisis communications\u003c\/p\u003e \u003c\/li\u003e \u003cli\u003e \u003cp\u003eClear decision-making authorities\u003c\/p\u003e \u003c\/li\u003e \u003cli\u003e \u003cp\u003eTrigger plans and alert states\u003c\/p\u003e \u003c\/li\u003e \u003cli\u003e \u003cp\u003eTraining and resources\u003c\/p\u003e \u003c\/li\u003e \u003cli\u003e \u003cp\u003eDesigning and structuring policies and plans\u003c\/p\u003e \u003c\/li\u003e \u003cli\u003e \u003cp\u003eMonitoring crisis management programs\u003c\/p\u003e \u003c\/li\u003e \u003cli\u003e \u003cp\u003eStages of disasters\u003c\/p\u003e \u003c\/li\u003e \u003cli\u003e \u003cp\u003eEmergency preparedness\u003c\/p\u003e \u003c\/li\u003e \u003cli\u003e \u003cp\u003eEmergency situation management\u003c\/p\u003e \u003c\/li\u003e \u003cli\u003e \u003cp\u003eCrisis Leadership\u003c\/p\u003e \u003c\/li\u003e \u003cli\u003e \u003cp\u003eOver 40 different crisis scenariosz\u003c\/p\u003e \u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003eDeveloping and utilizing a business continuity plan protects your company, its personnel, facilities, materials, and activities from the broad spectrum of risks that face businesses and government agencies on a daily basis, whether at home or internationally. \u003ci\u003eBusiness Continuity Management\u003c\/i\u003e presents concepts that can be applied in part, or full, to your business, regardless of its size or number of employees. The comprehensive spectrum of useful concepts, approaches and systems, as well as specific management guidelines and report templates for over forty risk types, will enable you to develop and sustain a continuity management plan essential to compete, win, and safely operate within the complex and fluid global marketplace.\u003c\/p\u003e  \u003cp\u003e\u003cb\u003ePRAISE FOR Business Continuity Management\u003c\/b\u003e\t \t \u003c\/p\u003e\u003cp\u003eFew businesses can afford to shut down for an extended period of time, regardless of the cause. If the past few years have taught us anything, it's that disaster can strike in any shape, at any time. Be prepared with the time-tested strategies in \u003ci\u003eBusiness Continuity Management: Building an Effective Incident Management Plan\u003c\/i\u003e and protect your employees while ensuring your company survives the unimaginable. \u003c\/p\u003e\u003cp\u003eWritten by Michael Blyth—one of the world's foremost consultants in the field of business contingency management—this book provides cost-conscious executives with a structured, sustainable, and time-tested blueprint toward developing an individualized strategic business continuity program. This timely book urges security managers, HR directors, program managers, and CEOs to manage nonfinancial crises to protect your company and its employees. Discussions include: \u003c\/p\u003e\u003cul\u003e \u003cli\u003eIncident management versus crisis response\u003c\/li\u003e \u003cli\u003eCrisis management structures\u003c\/li\u003e \u003cli\u003eCrisis flows and organizational responses\u003c\/li\u003e \u003cli\u003eLeveraging internal and external resources\u003c\/li\u003e \u003cli\u003eEffective crisis communications\u003c\/li\u003e \u003cli\u003eClear decision-making authorities\u003c\/li\u003e \u003cli\u003eTrigger plans and alert states\u003c\/li\u003e \u003cli\u003eTraining and resources\u003c\/li\u003e\t \u003cli\u003eDesigning and structuring policies and plans\u003c\/li\u003e \u003cli\u003eMonitoring crisis management programs\u003c\/li\u003e \u003cli\u003eStages of disasters\u003c\/li\u003e \u003cli\u003eEmergency preparedness\u003c\/li\u003e \u003cli\u003eEmergency situation management\u003c\/li\u003e \u003cli\u003eCrisis Leadership\u003c\/li\u003e \u003cli\u003eOver 40 different crisis scenarios\u003c\/li\u003e\t \t\u003c\/ul\u003e\t \t \u003cp\u003eDeveloping and utilizing a business continuity plan protects your company, its personnel, facilities, materials, and activities from the broad spectrum of risks that face businesses and government agencies on a daily basis, whether at home or internationally. \u003ci\u003eBusiness Continuity Management\u003c\/i\u003e presents concepts that can be applied in part, or full, to your business, regardless of its size or number of employees. The comprehensive spectrum of useful concepts, approaches and systems, as well as specific management guidelines and report templates for over forty risk types, will enable you to develop and sustain a continuity management plan essential to compete, win, and safely operate within the complex and fluid global marketplace.\u003c\/p\u003e","brand":"Wiley","offers":[{"title":"Default Title","offer_id":47988870578405,"sku":"NP9780470430347","price":75.0,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1842\/7735\/files\/9780470430347.jpg?v=1761781854","url":"https:\/\/k12savings.com\/products\/business-continuity-management-isbn-9780470430347","provider":"K12savings","version":"1.0","type":"link"}